الجبل الجليدى لإدارة التغير

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الجبل الجليدى لإدارة التغير من ويلفريد كروجر تصور قوّيّ عن كيفية المناقشة البناءة لحدوث تغير في المنظمات: فيتعامل مع العوائق.


أعلى من الجبل الجليدى

ووفقا لكروجر مديرى التغير تعتبر التغيير فقط باعلى قمة الجبل الجليدى: التكلفة ، الجودة والوقت و ما يخص الإدارة


تحت سطح الجبل الجليدى

وبصفة عامة ، فاسفل سطح الماء هناك بعدان اخران من التغير وتنفيذ الادارة:

  • الادارة بالإدراك والإعتقادات ، و
  • الادارة بالقوة والسياسة

عند وجود اى نوع من العوائق ، وما تسلزمه تبعيات من الادارة التنفيذية ، تعتمد على:

1. نوع التغير

     - الأشياء المستعصاه (نظم المعلومات ، عمليات التشغيل) التى تخدش السطح فقط ،

     - الأشياء الليّنة (السهلة) بما فيها (القيم ، مجموعات الافكار و الإمكانيات) فهى أكثر عمق

2. التغير الإستراتيجي المطبّق

     - ثوريّة ، التغيرات المثيرة بما فيه اعادة هندسة اداء الاعمال

     - تطوّريّة ، تغير متنامية كما في نموذج كيزن


الناس المتشابكة في التغير

  • مقاومات يتلقّون على حدّ سواء موقف سلبيّة عامة نحو تغير وتصرف سلبيّة نحو هذا تغير خاصّة شخصيّة. فهم يحتاجون التحكم بادارة الادراك و الايمان بحتمية تغيير افكارهم لاقصى مدى.
  • المترقيين هؤلاء من جهة اخرى لديهم سلوكيات إيجابيّة عامة نحو التغير وانطباعات إيجابيّة نحو هذا التغير الخاص ولشخصهم. لانهم سيستفيدون من التغير ولذلك يساندونه .
  • المقاومين الخفيين هؤلاء لديهم سلوكيات سلبيّة عامة نحو التغير وبالرغم من ذلك يظهرون المساندة للتغير على مستوى سطحيّ - انتهازيين هنا فادارة الإدراك والإعتقادات يتم مساندتها بالمعلومات ( ما تخص الادارة) اللازمة لتغيّر من مواقفهم.
  • المترقيين الكامنين هؤلاء لديهم سلوكيات إيجابيّة عامة نحو التغيرعامة ، ولكنهم و لأسباب محددةغير مقتنعين ( بعد) لهذا التغير . وفى هذه الحالة فالادارة بالقوة والسياسة ستكون مناسبة

التعامل مع التغير

طبقا لكروجر ان الادارة العامة لديها مهمة دائمة وروح تحدي لتتعامل مع التغير. بالنسبة للامور السطحيّة فالإدارة تستطيع تحقيّق النتائج بمستوى عال من اعتبارها اسفل السطح. القاعدة من إدارة التغير انه بكلتا الحالتين البعد الشخصى والسلوكى والبعد المعياري الثقافي ، واتباعا للقوة والسياسات الادارية وإلى ادارة الإدراك وإعتقادات.

غيّرت الادارة جبل جليد

مادة: Wilfried Krüger - Implementation: the Core Task of Change Management, CEMS Business Review, Vol. 1, 1996

كتاب: Michael A. Beitler - Strategic Organizational change

كتاب: Linda Ackerman Anderson, Dean Anderson - The Change Leader's Roadmap


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Transparancy Needed in Change Management
I think everyone who is involved in change processes needs to practice "transparency" in a way to abstain from misunders (...)
13
 
1 تعليقات
Is it Possible to Manage Change If the Right Approaches Are NOT Used?
Hi all, I've been focussing on this question for a week now and I find that unless if the right approaches, like that of (...)
12
 
2 تعليقات
Engage the Opponents
When you engage the "tough nuts" on your team and get them involved from the outset, your chance of successfully impleme (...)
9
 
Types of Change and Corresponding Resistance Levels
Change may be a evolved or evolutionary change. Or a revolutionary, or forced, top down or bottom up. Technology or mark (...)
9
 
1 تعليقات
Avoiding Resistance to Change
There will always be change from time to time and management and staff apprehension will always be part of the issues to (...)
8
 
1 تعليقات
Good Change Management Examples
Who can share a live example of a company implementing change management effectively? What are the key reasons for this (...)
5
 
1 تعليقات
Dealing with Toxic Employees
In modern society and organizations, very negative, destructive, "toxic" team members may damage an entire organization (...)
5
 
1 تعليقات
Categories of People Involved in Change
Krueger takes cognizance of four types of major players involved or appear to be directly involved in change management (...)
5
 
Overcoming Resistance? The Rapid Results Method by Schaffer
I have recently come across the interesting "Rapid Results" method of implementing change by Robert H. Schaffer ('Rapid (...)
4
 
1 تعليقات
Achieving Change at the Individual Level
It is a known fact that in order to have an effective change implementation at the organisation level you need change at (...)
4
 
4 تعليقات
Human Factors in Change Management
An important part of change management is dealing with human factors --- reactions to implementation which for both indi (...)
4
 
2 تعليقات
Why You should Embrace Change
Wildebeest that travel thousands of miles every year to get to water during the dry season will walk in a windy pattern (...)
3
 
Communicating Change to Top Management
What are the different ways of communicating change to top management? (...)
3
 
3 تعليقات
Ethics in Change Management
What does one do when as a change agent, one realizes that what is being asked will finally be damaging to the growth or (...)
3
 
7 تعليقات
Change is Most of the Times Selfish
The problem I find with change is that in most cases, it favors the organization more than the employees. (...)
3
 
15 تعليقات
Who Moved my Cheese?
The book 'WHO MOVED MY CHEESE' is a very good book for management student.
Who Moved My Cheese was published in 199 (...)
3
 
Managing the Change Within Oneself
What about the change we manage within ourselves everyday, everytime? Can anyone please share any experience about how t (...)
3
 
4 تعليقات
Equilibrium of System
Managers should not forget that they are part of a system they work in. Even minor changes will have effects on how the (...)
0
 
2 تعليقات

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Reasons and Motives to Resist Change
I'm trying to collect a list of all motives for resistance to change by employees.
Henk Kleijn and Fred Rorink in t (...)
44
 
40 تعليقات

The ADKAR model by Prosci
The ADKAR model by Prosci (1998) helps to deal with the people dimension of change. It can be used to:
1. Diagnose (...)
25
 
6 تعليقات

How to Make Employees LOVE Change?
Most of the discussions in this particular forum on the change iceberg are about RESISTANCE to change. My question is ho (...)
20
 
90 تعليقات

What are the Reasons for Change?
Why do we really need change in the first place? What are the sources / reasons for the need to change? (...)
16
 
5 تعليقات

Hidden Resistance to Change
It is very important to recognize that the most powerful resistance does NOT come from those who openly disagree with yo (...)
15
 
3 تعليقات

Bad Change Management Examples
Who can share a live example of a company implementing change management miserably? What went wrong and why? Thanks! (...)
14
 
31 تعليقات

What Punishment for Unwilling Employees?
My question is this: when an organization wants to bring change in the organization, we know that if employees are in fa (...)
12
 
11 تعليقات

What Leadership Style Reduces Resistance?
The importance of employees being committed to change cannot be underestimated nowadays, since more and more organizatio (...)
12
 
19 تعليقات

6 Images of Managing Change (Palmer, Dunford and Akin)
Palmer, Dunford and Akin provide vision and direction for managers to think about their role in managing organizational (...)
11
 
1 تعليقات

My Way to Deal with Resistance to Change
I am a head teacher in a large secondary school in Scotland. Here the trade unions are very powerful and automatically r (...)
10
 
5 تعليقات

Dealing with Change is Not Always Problematic
I think there's a degree of over complexity here. In many instances humans do cope well with change, most usually when s (...)
9
 
3 تعليقات

Characteristics of Organizations That are Open to Change
To what extent should an organisation be open to regular change management initiatives. Are certain types of organisatio (...)
8
 
5 تعليقات

Automatic Defense Mechanisms to Change
What I think is that human beings are reluctant for change by nature. When there is a change taking place around themsel (...)
8
 
4 تعليقات

Managing Change is in the Essence of Management
If there are no needs to change, why do we need management? Managing change is in the essence of management. A daily rou (...)
7
 
4 تعليقات

Create Involvement and Communicate the Strategic Need to Change
Changes in general are difficult and, in most cases, we live them more like a threat than an opportunity. As we all know (...)
5
 
14 تعليقات

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رؤى متقدمة حول Change Management (Iceberg) (الإنجليزية). ستجد هنا نصائح مهنية من قبل خبراء.


I'll never use the term 'Resistance to Change' again

Resistance to Change is a Defensive Attitude...
I am working as a change manager in a German IT company. Somebody advised me the other day to read an article about resi (...)

Addressing Concerns Against Change and their Remedies

Change Management, Organizational Change, Turnaround Management
According to Ken Blanchard in the article Mastering the Art of Change (Training Journal, January 2010), it is importan (...)

Personal Networks of Successful Change Agents

Leading Major and Minor Change Initiatives
Organizational change is often difficult to achieve because it disturbs the hierarchical structures and the way to accom (...)

Leadership Strategies for Change

Initiate, implement, develop and sustain change
In response to the high rate of change failure, Ken Blanchard and his team have developed the Blanchard Leading Through (...)

Understanding Why Resistance Occurs

Why Acknowledging the Power of Employees is Important
The concept of bases of social power is very important for organizations in the context of change initiatives. The sour (...)

Key Success Factors when you're Designing your Change Management Program

Best Practices, Change Management, Organizational Change
In their article "Making Change Happen, and Making It Stick" (published in the online edition of strategy+business, Dece (...)

Role of Recruiting in Organization Culture So Hard? The ASA Model (Schneider)

Organization Culture, Culture Change, Corporate Culture, Change Management, Recruitment
Why is changing an organization culture so difficult? Because, once it is established, a culture has the tendency to str (...)

What Change Agents Should I Use?

Change Management, Organizational Change, Turnaround Management
When choosing between internal or external change agents, organizations should consider following advantages and disadva (...)

The Need to Communicate the REASONS for Change

Change Management
1072 survey contributors commented on how improve their chances of thriving, by communicating in ways that build trust a (...)

Assessing the Risks of Change and the Organizations Capacity for Change

Leading Change
In their book "Transforming Public and Nonprofit Organization Stewardship for Leading Change", James Edwin Kee and Kat (...)

Critical Leadership Skills

Tackling the Six Stages of Concern
In order to tackle all six stages of concern mentioned by Ken Blanchard in the article Mastering the Art of Change (Tr (...)

Six Crucial Mind Shifts for Strategy Execution / Implementation

Change Management, Strategic Change, Resistance to CHange, Strategy Implementation
Speculand (2009) suggests six mind shifts that people should consider when they're implementing new strategies in organi (...)

Strategic Change: Why, What, When, Who and How

Preparing Strategic Change
If we need to change strategically, we need to think about why, what, when, who and how: - Why do we want to change? - (...)

The 7C Framework for Successful Personal and Professional Change

Personal Change, Professional Change, Personal Transition, Professional Transition, Embracing Change
In the article 'Managing Yourself: How to Embrace Complex Change", Brimm (2015) provides a framework of seven Cs that c (...)

The Role of the CEO in Strategic Change Initiation

Communicating Strategic Change
In management literature the role of the CEO in formulating and implementing strategic change has often been emphasized. (...)
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22 Best Practices in Change Management

Change Management, Organizational Change
Presentation starts with short introduction of managing organizational change and then outlines 22 best practices in cha (...)

The Nature and Complexity of Organizational Change

Change Management, Organizational Change
Presentation about organizational change. The presentation discusses and highlights the complexity and multi-dimensional (...)

Dealing with Strong Resisters

Dealing with Resistance to Change, Change Management, Training, Workshop
Dr. John Kotter gives remarkable advice on dealing with "No, No, People" (strong resisters in change initiatives). Acco (...)

Avoiding Resistance: Communicate Organizational Change to Affected Audiences

Organizational Change, Change Management, Change Communications
This presentation elaborates on the process of communicating change towards those affected by the change. The presentati (...)

Effective Change Leadership and Management: Principles, Frameworks and Tools

Change Management, Change Leadership
Comprehensive presentation on leadership and management in a change context. 1. Introduction and Overview 2. What is t (...)

What is Change Management?

Initial Understanding of Change Management
In this video Elissa Farrow from About Your Transition explains the relatively new concept of Organizational Change Mana (...)

Professor Evans Explains Why Fast Change Requires New Ways of Learning and Thinking

Action Learning, Coping with Change, The Need of Change, The Need for New Ways of Learning
In this historic video Action Learning Professor Reg Evans shows that it is very important to understand that today's ra (...)

Tips for Successful Change Management

Initial Understanding of How to Manage Change Successfully
Gavin Wedell explains that to change one's organization, one must change one's inner being. In today's world market con (...)

Dealing with Resistance to Change

Change Management, Resistance to Change
This presentation focuses on resistance to change and ways to overcome or prevent it. The presentation has good graphics (...)

Resistance to Change and Its Management

Change Management, Resistance to Change, Change Resistance
This presentation focuses on a specific dimension of change management, namely the management of resistance to change of (...)

Managing Organizational Change

Change Management, Leading Change, Organizational Development
This is a presentation about the ways to manage change. The presentation includes the following sections: 1. Introducti (...)

Change Management in an Information Technology / IT Context

Change Management, Information Systems Planning, Information Systems Architecture, Information Systems Implementation
This presentation provides information about the planning and implementation of change, focusing on a context of informa (...)

Managing Organizational Change and Managing Stress

Organizational Change; Change Management; Stress Management
Presentation about organizational change with a special emphasis on stress management. The presentation includes the fol (...)

Evaluating Organizational Change: Approaches, Reasons, Types and Processes

Change Management, Success of Organizational Change, Organizational Learning
This presentation elaborates on how to evaluate organizational change. The presentation includes the main known approach (...)

The X Model of Employee Engagement

Employee Engagement, Organizational Commitment, Amployee Attitude
Organizations aim for success. And so do employees. But individuals (employees, executives, managers) have their own def (...)

The Importance of Adapting to Change

Change Management, Need to Change, Change Management
Dave Weber reveals that Charles Darwin never said that the strongest of the species survives. What he really said was t (...)

Article by Krger 1

Change Management
Part 1 of the article by Wilfried Krger in De Wit and Meyer's Strategy: Proces, Content, Context. Used with permission. (...)

Role of Leadership in Change Management

Change Management, Leadership
Clear presentation about the tasks of leaders in change management by N.H. Amer. First there is an outline of the person (...)

Change Management Iceberg Diagram

Resistance to Change
Download and edit the 12manage PowerPoint model for limited personal, educational and business use. Republishing in int (...)

Article by Krger 2

Change Management
Part 2 of the article by Wilfried Krger in De Wit and Meyer's Strategy: Proces, Content, Context. Used with permission. (...)

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أخبار فيديو عروض الكتب ويكيبيديا

أخبار

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الكتب

ويكيبيديا


قارن مع الجبل الجليدى لإدارة التغير: Change Model Beckhard نموذج التغير لبكهرد   |  Changing Organization Cultures تغيّر ثقافات المنظمة   |  Forget Borrow Learn التغاضى, الاستعارة, التعلم   |  Change Phases أطوار التغير   |  Appreciative Inquiry تفسير الاستحقاق   |  Positive Deviance الإنحراف الإيجابى   |  DICE Framework هيكل دايس   |  Force Field Analysis تحليل مجال القوى   |  Core Group Theory نظرية المجموعة الجوهرية   |  Bases of Social Power أسس القوة الاجتماعيّة   |  MSP OGC ادارة البرامج الناجحة - مكتب التجارة الحكومية   |  PMMM نموذج برنامج نضج الإدارة   |  Planned Behavior السلوك المخطّط   |  Business Process Reengineering اعادة هندسة اداء الاعمال   |  Kaizen كيزن   |  Dimensions of Change أبعاد التغير   |  Seven Habits العادات السبع   | Levels of Culture مستويات الثقافة   |  أنواع الثقافات Culture Types      |  RACI المسؤول - المعتمد - الاستشارى - المعلم


العودة لقائمة الادارة: التغير و التنظيم  |  الاتصال و المهارات  |  الموارد البشرية  |  القيادة  |  برنامج و ادارة المشروع


العديد من مناهج و نماذج و نظريات فى الادارة

المجموعة ذات الاهتمام المشترك

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