Focus on what Works - Change Management Iceberg
Paul Rigby, Member
Totally agree with Alege from Nigeria, it is important to look at the "bright spots"
, ascertain why they worked and apply them to future change initiatives.
One should try as much as possible keep the process of change simple. We often complicate far too many things in business. If we can communicate what we are doing and why we want to do it in a simple way where we can reach as many people as possible then we will be more successful at change.
Communication is key
in any change initiative for me and we do not pay enough attention to communcating for buy-in with employees and leaders alike. We think a quick meeting or an email will suffice
. In my humble experience this will NOT do as we will not have answered the healthy skeptics out there nor the majority of the people of are still confused about the change or concerned.