All about Change Management Iceberg
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Hidden Resistance to Change
Alhassan Sulemana, Teacher, Ghana, Member
It is very important to recognize that the most powerful resistance does NOT come from those who openly disagree with you. For such people you can easily ague it out with them and know where the process need to be fixed or maintained. The most powerful opponents are those who sit there and say nothing. They are the biggest challenge because you don't know where they are. All they do in meetings is to nod their heads in affirmative, saying OK, fine, good. However, they go back to their units and do nothing.
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Dealing with Hidden Resistance to Change
ALICE CHIBUYE CHABATENI, HR Consultant, Zambia, Member
Change is inevitable and it will always come with mixed feelings, embrace the resistance to change by welcoming all critics and embracing all those you feel are your opponents and those who disagree with you, be open, because they might have the best option.
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Openness is the Key to Getting Acceptance by Opponents
Jagdish B Acharya, Consultant, India, Premium Member
When openness is shown to opponents, the process of accepting change to the agenda also starts. This melts the resistance and paves the way for better understanding and objective evaluation of the change agenda.
After all, change agents should also be ready to accept change to their agenda if they are interested in change.
By not accepting opponents, signals are sent that the change agent (manager) is only interested in enforcing a change, and not in improvement of the process as the final goal.
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FREDDY VILLAVICENCIO
