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Iceberg di Gestione del Cambiamento di Wilfried Krüger è una visualizzazione forte dell'essenza del cambiamento nelle organizzazioni: affrontare le barriere.
Il top dell'iceberg
Secondo Krüger molti manager del cambiamento considerano soltanto la punta dell'iceberg: Costo, Qualità e Tempo (“Gestione della Questione„).
Sotto la superficie dell'iceberg
Tuttavia, sotto la superficie dell'acqua ci sono due nuove dimensioni della Gestione del cambiamento e dell'Implementazione:
- Gestione delle Percezioni e delle Credenze e
- Gestione delle Politiche e del Potere
Il genere di barriere che si presenteranno e la Gestione dell'Implementazione di conseguenza necessaria, dipenderanno da:
1. il tipo di Cambiamento
- i fattori hard “solamente„ (sistemi d'informazione, processi) scalfiscono la superficie,
- i fattori soft (valori, mentalità e possibilità) sono molto più profondi
2. la strategia Applicata al Cambiamento
- cambiamento rivoluzionario e drammatico come in Business Process Reengineering
- cambiamento evolutivo e incrementale come in Kaizen
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La gente addetta al cambiamento
- Gli avversari hanno sia un atteggiamento generale negativo nei confronti del cambiamento CHE un comportamento negativo verso questo particolare cambiamento a livello personale. Devono essere controllati dalla Gestione delle Percezioni e delle Credenze per farli cambiare idea il prima possibile.
- I promotori d'altra parte hanno sia un atteggiamento generale positivo nei confronti del cambiamento SIA sono positivi verso questo cambiamento in particolare per loro personalmente. Approfittano del cambiamento e quindi lo supporteranno.
- Gli avversari nascosti hanno un atteggiamento generale negativo nei confronti del cambiamento anche se sembrano supportare il cambiamento ad un livello superficiale (“Opportunisti„). Qui la Gestione delle Percezioni e delle Credenze supportata dalle informazioni (Gestione della Questione) è necessaria per cambiare il loro atteggiamento.
- I promotori potenziali hanno un atteggiamento positivo generale nei confronti del cambiamento, comunque per determinati motivi non sono convinti (ancora) su questo cambiamento in particolare. La Gestione delle Politiche e del Potere sembra essere adatta in questo caso.
Riguardo al cambiamento
Krüger dice che la direzione generale ha il compito e la sfida permanente di affrontare il cambiamento. La superficiale Gestione della Questione può raggiungere soltanto risultati ad un livello coerente con l'accettazione che è sotto la superficie. La base del Change Management è sia nella dimensione interpersonale che comportamentale e nella dimensione normativa e culturale ed è soggetta alla Gestione delle Politiche e del Potere ed alla Gestione delle Percezioni e delle Credenze.
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Articolo: Wilfried Krüger - Implementation: the Core Task of Change Management, CEMS Business Review, Vol. 1, 1996
Referenza Bibliografica: Michael A. Beitler - Strategic Organizational change
Referenza Bibliografica: Linda Ackerman Anderson, Dean Anderson - The Change Leader's Roadmap
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Gruppo di Interesse Speciale
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Gruppo di Interesse Speciale Gestione del Cambiamento (Iceberg) .
Gruppo di Interesse Speciale (18 membri)
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Forum sul Gestione del Cambiamento (Iceberg).
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Migliori Pratiche
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Gli argomenti più votati su Gestione del Cambiamento (Iceberg). Qui troverai le idee più preziose e suggerimenti pratici.
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Consigli degli Esperti
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Approfondimenti avanzati sul Change Management (Iceberg) (Inglese). Qui troverai consigli professionali di esperti.
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Addressing Concerns Against Change and their Remedies Change Management, Organizational Change, Turnaround Management
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Leadership Strategies for Change Initiate, implement, develop and sustain change
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Understanding Why Resistance Occurs Why Acknowledging the Power of Employees is Important
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Key Success Factors when you're Designing your Change Management Program Best Practices, Change Management, Organizational Change
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What Change Agents Should I Use? Change Management, Organizational Change, Turnaround Management
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Fonti di Informazione
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Varie fonti di informazioni su Gestione del Cambiamento (Iceberg). Qui troverai powerpoint, video, notizie, ecc. da utilizzare nelle tue lezioni e seminari.
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22 Best Practices in Change Management Change Management, Organizational Change
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The Nature and Complexity of Organizational Change Change Management, Organizational Change
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Dealing with Strong Resisters Dealing with Resistance to Change, Change Management, Training, Workshop
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Acco...
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Avoiding Resistance: Communicate Organizational Change to Affected Audiences Organizational Change, Change Management, Change Communications
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Tips for Successful Change Management Initial Understanding of How to Manage Change Successfully
Gavin Wedell explains that to change one's organization, one must change one's inner being.
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Effective Change Leadership and Management: Principles, Frameworks and Tools Change Management, Change Leadership
Comprehensive presentation on leadership and management in a change context.
1. Introduction and Overview
2. What is t...
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What is Change Management? Initial Understanding of Change Management
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Professor Evans Explains Why Fast Change Requires New Ways of Learning and Thinking Action Learning, Coping with Change, The Need of Change, The Need for New Ways of Learning
In this historic video Action Learning Professor Reg Evans shows that it is very important to understand that today's ra...
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Dealing with Resistance to Change Change Management, Resistance to Change
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Resistance to Change and Its Management Change Management, Resistance to Change, Change Resistance
This presentation focuses on a specific dimension of change management, namely the management of resistance to change of...
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Managing Organizational Change Change Management, Leading Change, Organizational Development
This is a presentation about the ways to manage change. The presentation includes the following sections:
1. Introducti...
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Change Management in an Information Technology / IT Context Change Management, Information Systems Planning, Information Systems Architecture, Information Systems Implementation
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Managing Organizational Change and Managing Stress Organizational Change; Change Management; Stress Management
Presentation about organizational change with a special emphasis on stress management. The presentation includes the fol...
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Evaluating Organizational Change: Approaches, Reasons, Types and Processes Change Management, Success of Organizational Change, Organizational Learning
This presentation elaborates on how to evaluate organizational change. The presentation includes the main known approach...
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The X Model of Employee Engagement Employee Engagement, Organizational Commitment, Amployee Attitude
Organizations aim for success. And so do employees. But individuals (employees, executives, managers) have their own def...
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The Importance of Adapting to Change Change Management, Need to Change, Change Management
Dave Weber reveals that Charles Darwin never said that the strongest of the species survives.
What he really said was t...
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Article by Krüger 1 Change Management
Part 1 of the article by Wilfried Krüger in De Wit and Meyer's Strategy: Proces, Content, Context. Used with permission....
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Role of Leadership in Change Management Change Management, Leadership
Clear presentation about the tasks of leaders in change management by N.H. Amer. First there is an outline of the person...
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Change Management Iceberg Diagram Resistance to Change
Download and edit the 12manage PowerPoint model for limited personal, educational and business use.
Republishing in int...
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Article by Krüger 2 Change Management
Part 2 of the article by Wilfried Krüger in De Wit and Meyer's Strategy: Proces, Content, Context. Used with permission....
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Paragonare a Iceberg di Gestione del Cambiamento: Modello di Cambiamento di Beckhard | Cambiare la Cultura Organizzativa | Dimenticare, Prendere in Prestito ed Imparare | Fasi del Cambiamento | Inchiesta Elogiativa | Devianza Positiva | DICE Framework | Analisi del Campo di Forza | Teoria del Gruppo Centrale | Basi del Potere Sociale | MSP | PMMM | Pianificazione del Comportamento | Business Process Reengineering | Kaizen | Dimensioni del Cambiamento | I Sette Pilastri del Successo | Livelli Culturali | Tipi Culturali | RACI
Ritornare alla Disciplina di Gestione: Cambiamento & Organizzazione | Comunicazione & Abilità | Risorse Umane | Leadership | Pianificazione & Project Management
Più Metodi, Modelli e Teorie di Gestione
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