|
Wilfried Krüger의 변화관리 빙산모델은 조직변화에 대한 핵심을 시각적으로 잘 나타내주고 있다. 장애물 다루기
빙산의 꼭대기
Krüger에 따르면 많은 변화관리 담당매니저들은 단지 빙산의 꼭대기 부분만을 고려한다고 한다 : 비용, 품질, 일정 (이슈관리).
빙산의 표면아래
그러나 수면아래에 변화와 실행관리라는 2가지 영역이 또 있다.
어떤 종류의 장애물이 발생하는지, 어떤 종류의 실행관리가 필요한지는 다음에 달려 있다.
1. 변화의 종류
- 표면의 부스러기에 불과한 하드한 것 (정보시스템, 프로세스 등).
- 훨씬 더 심오한 소프트한 것 (가치, 마인드셋, 역량 등)
2. 적용되는 변화전략
- Business Process Reengineering [BPR, 사업재구축]에서 것과 같이 혁명적이고, 극격한 변화
- Kaizen[카이젠, 개선기법]에서 것과 같이 진화적이고 점진적인 변화
|
|
변화에 관련된 사람들
- 반대자 (Opponents) 변화에 대해 일반적으로 부정적인 태도를 갖고, 특히 개인적인 변화에 대해 부정적인 행동을 하는 사람들. 가능한 한 그들의 마인드를 변화시키기 위해 인식과 신념의 관리를 통해 그들을 통제될 필요가 있다.
- 촉진자 (Promoters) 반대로 긍정적인 태도를 지니고, 개인적으로 특정 변화에 대해 긍정적이다. 그들은 변화를 이용하며, 따라서 변화를 지지할 것이다.
- 숨어있는 반대자(Hidden Opponents) 표면적으로는 변화에 대해 지지하는 것처럼 보이지만, 변화에 대해 부정적인 태도를 갖고 있다(기회주의자). 정보의 지원을 받는 인식과 신념관리로 그들의 태도를 변화시킬 필요가 있다.
- 잠재적 촉진자 (Potential Promoters) 긍정적인 태도를 지니고 있지만, 특정 이유로 인해서 특정한 변화에 대해 확신을 갖고 있지 않다. 이러한 경우에는 권력과 정치적 관리가 적절한 것으로 보인다.
변화를 다루기
Krüger는 일반관리(general management )는 변화를 관리해야 하는 영구적인 과제와 도전을 갖고 있다고 말한다. 피상적인 이슈관리는 단지 표면아래로 수용되고 마는 수준의 결과만을 달성할 수 있을 뿐이다. 변화관리의 기초는 대인적이고 행동적인 영역과 규범적이고 문화적인 영역에 있으면, 권력과 정치적 관리와 인식과 신념의 관리에 종속된다.
|
 |
기사: Wilfried Krüger - Implementation: the Core Task of Change Management, CEMS Business Review, Vol. 1, 1996
참고도서: Michael A. Beitler - Strategic Organizational change
참고도서: Linda Ackerman Anderson, Dean Anderson - The Change Leader's Roadmap
|
변경 관리 (빙산) 시그(SIG).
시그(SIG) (10 개 회원)
|
|
|
다음에 대한 포럼 토론: 변경 관리 (빙산). 아래에서 이 주제에 대해 질문하거나 경험을 공유하거나 새로운 개발을 보고하거나 무언가를 설명할 수 있습니다.
|
How to Make Employees LOVE Change?
Most of the discussions in this particular knowledge center change iceberg focus on the RESISTANCE to change. My question is how to make people LOVE change... Why not create and exploit that situation...
 33  102 개의 댓글 |
|
|
Dealing with Toxic Employees
In modern society and organizations, very negative, destructive, "toxic" team members may damage an entire organization or a team.
Typical examples of toxic behaviors are:
Backstabbing, critici...
15 2 개의 댓글 |
|
|
Transparancy Needed in Change Management
I think everyone who is involved in change processes needs to practice "transparency" in a way to abstain from misunderstanding, mis-communication and building up trust.
Especially the management gro...
14 1 개의 댓글 |
|
|
Ethics in Change Management
What does one do when as a change agent, one realizes that what is being asked will finally be damaging to the growth or health of the organization?
In one of my various change management assignments...
6 7 개의 댓글 |
|
|
Human Factors in Change Management
An important part of change management is dealing with human factors --- reactions to implementation which for both individuals and groups occur in phases. These can be laughing at the change, resisti...
4 2 개의 댓글 |
|
|
|
변경 관리 (빙산)에 대한 최고 평점 토론 주제. 여기에서 가장 가치있는 아이디어와 실용적인 제안을 찾을 수 있습니다.
|
Reasons and Motives to Resist Change
I'm trying to collect a list of all motives for resistance to change by employees.
Henk Kleijn and Fred Rorink in their book 'Change management' indicate that there are multiple psychological motives...
44 41 개의 댓글
|
|
|
The ADKAR model by Prosci
The ADKAR model by Prosci (1998) helps to deal with the people dimension of change. It can be used to:
1. Diagnose employee resistance to change.
2. Help employees transition through the change proc...
31 6 개의 댓글
|
|
|
Hidden Resistance to Change
It is very important to recognize that the most powerful resistance does NOT come from those who openly disagree with you. For such people you can easily ague it out with them and know where the proce...
18 3 개의 댓글
|
|
|
What Leadership Style Reduces Resistance?
The importance of employees being committed to change cannot be underestimated nowadays, since more and more organizations are operating in a dynamic environment, both internally and externally.
How ...
18 19 개의 댓글
|
|
|
What Punishment for Unwilling Employees?
My question is this: when an organization wants to bring change in the organization, we know that if employees are in favour of the change then we reward them and if they are not then they are punched...
15 11 개의 댓글
|
|
|
Automatic Defense Mechanisms to Change
What I think is that human beings are reluctant for change by nature. When there is a change taking place around themselves, they will either cope with that or else the automatic defense mechanism wil...
11 4 개의 댓글
|
|
|
|
Change Management (Iceberg)에 대한 고급 통찰력 (영어). 여기에서 전문가의 전문적인 조언을 찾을 수 있습니다.
|
I'll never use the term 'Resistance to Change' again Resistance to Change is a Defensive Attitude...
I am working as a change manager in a German IT company. Somebody advised me the other day to read an article about resi...
|
|
|
Addressing Concerns Against Change and their Remedies Change Management, Organizational Change, Turnaround Management
According to Ken Blanchard in the article Mastering the Art of Change (Training Journal, January 2010), it is importan...
|
|
|
Personal Networks of Successful Change Agents Leading Major and Minor Change Initiatives
Organizational change is often difficult to achieve because it disturbs the hierarchical structures and the way to accom...
|
|
|
Leadership Strategies for Change Initiate, implement, develop and sustain change
In response to the high rate of change failure, Ken Blanchard and his team have developed the Blanchard Leading Through ...
|
|
|
Understanding Why Resistance Occurs Why Acknowledging the Power of Employees is Important
The concept of bases of social power is very important for organizations in the context of change initiatives.
The sour...
|
|
|
Key Success Factors when you're Designing your Change Management Program Best Practices, Change Management, Organizational Change
In their article "Making Change Happen, and Making It Stick" (published in the online edition of strategy+business, Dece...
|
|
|
Role of Recruiting in Organization Culture So Hard? The ASA Model (Schneider) Organization Culture, Culture Change, Corporate Culture, Change Management, Recruitment
Why is changing an organization culture so difficult? Because, once it is established, a culture has the tendency to str...
|
|
|
What Change Agents Should I Use? Change Management, Organizational Change, Turnaround Management
When choosing between internal or external change agents, organizations should consider following advantages and disadva...
|
|
|
The Need to Communicate the REASONS for Change Change Management
1072 survey contributors commented on how improve their chances of thriving, by communicating in ways that build trust a...
|
|
|
Assessing the Risks of Change and the Organizations Capacity for Change Leading Change
In their book "Transforming Public and Nonprofit Organization Stewardship for Leading Change", James Edwin Kee and Kat...
|
|
|
Critical Leadership Skills Tackling the Six Stages of Concern
In order to tackle all six stages of concern mentioned by Ken Blanchard in the article Mastering the Art of Change (Tr...
|
|
|
Six Crucial Mind Shifts for Strategy Execution / Implementation Change Management, Strategic Change, Resistance to CHange, Strategy Implementation
Speculand (2009) suggests six mind shifts that people should consider when they're implementing new strategies in organi...
|
|
|
Strategic Change: Why, What, When, Who and How Preparing Strategic Change
If we need to change strategically, we need to think about why, what, when, who and how:
- Why do we want to change? - ...
|
|
|
The 7C Framework for Successful Personal and Professional Change Personal Change, Professional Change, Personal Transition, Professional Transition, Embracing Change
In the article 'Managing Yourself: How to Embrace Complex Change", Brimm (2015) provides a framework of seven Cs that c...
|
|
|
The Role of the CEO in Strategic Change Initiation Communicating Strategic Change
In management literature the role of the CEO in formulating and implementing strategic change has often been emphasized....
|
|
|
|
변경 관리 (빙산) 에 대한 다양한 정보 출처. 여기에서 자신의 강의 및 워크샵에 사용할 파워 포인트, 비디오, 뉴스 등을 찾을 수 있습니다.
|
22 Best Practices in Change Management Change Management, Organizational Change
Presentation starts with short introduction of managing organizational change and then outlines 22 best practices in cha...
|
|
|
The Nature and Complexity of Organizational Change Change Management, Organizational Change
Presentation about organizational change. The presentation discusses and highlights the complexity and multi-dimensional...
|
|
Dealing with Strong Resisters Dealing with Resistance to Change, Change Management, Training, Workshop
Dr. John Kotter gives remarkable advice on dealing with "No, No, People" (strong resisters in change initiatives).
Acco...
|
|
|
Avoiding Resistance: Communicate Organizational Change to Affected Audiences Organizational Change, Change Management, Change Communications
This presentation elaborates on the process of communicating change towards those affected by the change. The presentati...
|
|
|
Tips for Successful Change Management Initial Understanding of How to Manage Change Successfully
Gavin Wedell explains that to change one's organization, one must change one's inner being.
In today's world market con...
|
|
Effective Change Leadership and Management: Principles, Frameworks and Tools Change Management, Change Leadership
Comprehensive presentation on leadership and management in a change context.
1. Introduction and Overview
2. What is t...
|
|
|
What is Change Management? Initial Understanding of Change Management
In this video Elissa Farrow from About Your Transition explains the relatively new concept of Organizational Change Mana...
|
|
|
Professor Evans Explains Why Fast Change Requires New Ways of Learning and Thinking Action Learning, Coping with Change, The Need of Change, The Need for New Ways of Learning
In this historic video Action Learning Professor Reg Evans shows that it is very important to understand that today's ra...
|
|
|
Dealing with Resistance to Change Change Management, Resistance to Change
This presentation focuses on resistance to change and ways to overcome or prevent it. The presentation has good graphics...
|
|
|
Resistance to Change and Its Management Change Management, Resistance to Change, Change Resistance
This presentation focuses on a specific dimension of change management, namely the management of resistance to change of...
|
|
|
Managing Organizational Change Change Management, Leading Change, Organizational Development
This is a presentation about the ways to manage change. The presentation includes the following sections:
1. Introducti...
|
|
|
Change Management in an Information Technology / IT Context Change Management, Information Systems Planning, Information Systems Architecture, Information Systems Implementation
This presentation provides information about the planning and implementation of change, focusing on a context of informa...
|
|
|
Managing Organizational Change and Managing Stress Organizational Change; Change Management; Stress Management
Presentation about organizational change with a special emphasis on stress management. The presentation includes the fol...
|
|
|
Evaluating Organizational Change: Approaches, Reasons, Types and Processes Change Management, Success of Organizational Change, Organizational Learning
This presentation elaborates on how to evaluate organizational change. The presentation includes the main known approach...
|
|
|
The X Model of Employee Engagement Employee Engagement, Organizational Commitment, Amployee Attitude
Organizations aim for success. And so do employees. But individuals (employees, executives, managers) have their own def...
|
|
|
The Importance of Adapting to Change Change Management, Need to Change, Change Management
Dave Weber reveals that Charles Darwin never said that the strongest of the species survives.
What he really said was t...
|
|
|
Article by Krger 1 Change Management
Part 1 of the article by Wilfried Krger in De Wit and Meyer's Strategy: Proces, Content, Context. Used with permission....
|
|
|
Role of Leadership in Change Management Change Management, Leadership
Clear presentation about the tasks of leaders in change management by N.H. Amer. First there is an outline of the person...
|
|
|
Change Management Iceberg Diagram Resistance to Change
Download and edit the 12manage PowerPoint model for limited personal, educational and business use.
Republishing in int...
|
|
|
Article by Krger 2 Change Management
Part 2 of the article by Wilfried Krger in De Wit and Meyer's Strategy: Proces, Content, Context. Used with permission....
|
|
|
|
변경 관리 (빙산)다음과 관련된 다른 유용한 소스로 자동으로 이동합니다 .
뉴스
|
영화
|
프리젠 테이션
|
| |
서적
|
플라톤 학파 사람들
|
더
|
|
|
|
변화관리 빙산모델 관련개념 : 변화 모형 Beckhard | Changing Organization Cultures [조직문화의 변화] | Forget Borrow Learn 모형 | Change Phases [변화 단계] | Appreciative Inquiry [감상적 조사법] | Positive Deviance [긍정적 일탈] | DICE 모델 | Force Field Analysis[역장 분석] | Core Group Theory [핵심그룹 이론] | Bases of Social Power [사회적 권력의 기초] | MSP 프로그램 선정기법 | PMMM 프로젝트관리 성숙모델 | 계획된 행동 | Business Process Reengineering [BPR, 사업재구축] | Kaizen[카이젠, 개선기법] | Dimensions of Change [전략적 변화의 영역] | Seven Habits [성공하는 사람들의 7가지 습관] | Levels of Culture [조직의 문화수준] | RACI 챠트
다른 페이지로 이동: Change & Organization [변화와 조직] | 의사소통과 기법들 | 인적 자원 | 리더십 | 프로그램과 프로젝트 관리
관리 방법, 모형 및 이론 더 |
|
|
로그인
