Management Dictionary

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• 10 Commandments for Media Consumers
• 10 Principles of Reinvention
• 10 Principles of Urwick
• 10 Schools of Thought
• 12manage App
• 12 Principles of Innovation
• 12 Principles of the Network Economy
• 14 Points of Management
• 14 Principles of Management
• 20 Thinker's Keys
• 2 Factor Theory
• 2 Step Flow Model
• 2 Tier Board Structure
• 360-Degree Feedback
• 3C's Model (Ohmae)
• 3C Model on Leadership (Thornton)
• 3 Bases of Positioning
• 3 Dimensional Business Definition
• 3 Dimensions of Strategic Change
• 3 Distinctive Capabilities
• 3 Horizons of Growth (McKinsey)
• 3 Levels of Culture
• 3 Needs Theory
• 3P Framework (Gulati)
• 3PL Provider
• 3rd Party Logistics (3PL)
• 3-Skill Taxonomy
• 3 Sources of Cultural Intelligence
• 3 Stage Approach for Change
• 4 Dimensions of Relational Work
• 4 Factors of Brand Value
• 4 Key Roles in Management Team
• 4 Leadership Styles (House)
• 4PL Provider
• 4 P's of Marketing
• 4 P's of Persuasion

• 4 Primary Traits
• 4 Principles of Scientific Management
• 4 Stages of Hypercompetition
• 4 Strategic Types
• 4S Web Marketing Mix
• 4 Trajectories of Industry Change
• 4 Types of Corporate Cultures
• 4 Types of Knowledge
• 5 Bases of Social Power
• 5 C's of Marketing Strategy
• 5 Change Factors
• 5 Cultural Dimensions
• 5 Dimensions of Brand Personality
• 5 Disciplines
• 5 Elements
• 5 Forces
• 5 Foundation Elements of Kaizen
• 5 Growth Phases of an Organization
• 5 Human Needs
• 5 Levers of Control
• 5 Maturity Stages of an Organization
• 5 P's Model
• 5 Responses to Strategic Environmental Uncertainties
• 5S Framework
• 5 Steps Planning
• 5W2H Analysis
• 5 W's Model
• 6 Categories of Quality Attributes
• 6 Category Intervention Analysis

• 6 Change Approaches
• 6 Coordinating Mechanisms
• 6 Drivers of Corporate Reputation
• 6 Growth Phases of an Organization
• 6 Leadership Styles (Goleman)
• 6 Sigma
• 6 Stages of Personal Power
• 6 Thinking Hats
• 7 Clarkson Principles
• 7 Classes of Strategic Risk
• 7 Cs of Marketing
• 7 Dimensions of Culture
• 7 Functions of Managers
• 7 Habits
• 7 Ps
• 7-S Framework McKinsey
• 7 Signs Of Ethical Collapse
• 7 Surprises For New CEOs
• 7 Zeros
• 8 Accelerators for Strategic Change
• 8 Attributes Of Management Excellence
• 8 Change Phases
• 8 Components of Social Marketing
• 8 Considerations For Changing Organization Cultures
• 8 Leadership Roles
• 8D Problem Solving
• 8 Hidden Needs
• 8-Step Change Model (Kotter)
• 8 Team Role Preferences
• 80/20 Rule
• 8th Habit
• 9 Essential Team Activities

A

• Aaker, Jennifer
• Abandonment Value
• ABC
• Abell, Derek F.
• Abductive Reasoning
• Abilene Paradox
• Abnormal Rate of Return
• Absenteeism
• Absorption Costing
• Accelerated Depreciation
• 8 Accelerators for Strategic Change
• Accountability, Corporate
• Accounting Earnings
• Accounting Equation
• Accounts Receivable Factoring
• Accounts Receivable Financing
• Accrual Accounting
• Achievement-oriented Leadership
• Acid-test Ratio
• Acquired Needs Theory
• Acquisition Integration Approaches
• Action-Centered Leadership
• Action Learning
• Action Research
• Active Listening
• Active Media User
• Activity Based Costing
• Activity Based Management
• Actor Influence Diagrams
• Adhocracy
• Adjourning of A Team
• Adjusted Book Value
• ADKAR Model
• ADL Matrix
• Adopter Categories
• Adverse Selection
• Advertising
• Advertorial
• Advocacy Group
• AEIOU

• Affiliate Marketing
• Affiliative Leadership
• Affirmative Covenants
• African Leadership style
• Agency Theory
• Agenda Setting Theory
• Aggregate Demand
• Aggregate Supply
• Agile Absorption
• Agility
• AIDA
• AIDAS
• Aided Recall
• AIM & DRIVE
• Ajzen, Icek
• Akao, Yoji
• Alderfer, Clayton P.
• Aligning Business And IT Strategy
• Alliance Network
• Allocative Efficiency
• Alternatives Analysis
• Altman, Edward I.
• Altshuller, Genrich
• Ambient Advertising
• American-Style Option
• Amortization
• Analogical Strategic Reasoning
• Analogy
• Analyser
• Analytical CRM
• Analyze Objectives
• Anchoring Bias
• Annual Planning Tables
• Ansoff, Igor
• Ansoff Matrix
• Anticipatory Principle
• Anti-Fragility
• Anti Hostile Takeover Mechanisms
• Antithesis

• App 12manage
• Appraisal
• Appreciative Inquiry
• APT
• Arbitrage Pricing Theory
• Architect, Personnel Management
• Argyris, Chris
• ARIMA
• Armstrong, J.S.
• Arkes, Hal Richard
• Arthur D. Little Matrix
• Articles of Incorporation
• Artifacts  |  2
• Art of War, The
• Ashridge Mission Model
• Asian Option
• Asset
• Asset Management
• Assets Held For Sale
• Asset Stripping
• Assimilation Effect
• Attention Model
• Attitude Change  |  2  |  3  |  4
• Attitude Scale
• Attitude Survey
• Attribute
• Attributes Of Management Excellence
• Attribution Theory
• Attrition
• Audiences
• Audit Trail
• Authentic Leadership
• Authoritarian Management
• Authoritative Interventions
• Autocratic Leader
• Autonomous Maintenance
• Autonomous Work Group
• Average
• Average Cost Pricing
• Average Rate of Return

B

• B2C Strategy
• Back-End Plan
• Backhauling
• Backstage
• Backward Integration
• Bait and Switch
• Balanced Scorecard
• Balance Theory
• Balancing Act, Management as a
• Baldrige Award
• Ball-Rokeach, Sandra
• Bandwagon Effect Bias
• Banking Covenants
• Bankmail Engagement
• Bankruptcy, Predicting
• Bargaining
• Bargaining Power of Buyers, Suppliers
• Barney, Jay
• Barriers to Entry
• BARS
• Bases Of Social Power
• Bass, B.M.
• Bass Diffusion Model
• Bass, Frank M.
• BATNA
• BCG  |  2
• BCG Matrix
• Beckhard, Richard
• Beer Game
• Beer, M
• Beers, Wim Van
• Behaviorally Anchored Rating Scales
• Behavioral Beliefs
• Behavioral Finance
• Behavioral Observation Scales
• Behavioral Segmentation
• Behavior-based Competencies
• Belbin Team Roles
• Belief Systems
• Benchmarking
• Bennis, Warren
• Best Efforts Contract
• Best Practices
• Beta
• Bet-Your-Company Culture
• Beyer, Janice
• Beyond Budgeting
• BHAG
• Bias
• Big, Hairy, Audacious Goals
• Bisociation
• Black-Scholes Model

• Black Swan Theory
• Blake, Robert
• Blanchard, Kenneth
• Blind Spot
• Blue Ocean Strategy
• Blumler, Jay G.
• Bollier, David
• Bond
• Bond Insurance
• Bono, Edward De  |  2
• Book Value
• Book Value per Share
• Booms and Bitner
• BOS
• Boss, Disgreeing with
• Boss, Don't Getting Along with
• Boston Consulting Group Matrix
• Bottleneck Items
• Bottom Line
• Bottom Of the Pyramid
• Bottom-up Approach
• Bought Deal
• Boundary Systems
• Bounded Rationality
• Box and Jenkins
• Boyd, John
• BPM
• BPR
• Brainstorming
• Brand Asset Valuator
• Brandenburger, Adam
• Brand Dimensions
• Brand Identity Prism
• Branding
• Brand Loyalty
• Brand Management
• Brand Personality
• Brand Recognition
• Brand Valuation
• Breakaway Positioning
• Breakdown Maintenance
• Break-even Analysis
• Break-even Point
• Breaking Down a Problem
• Breakthrough Ideas
• Breakthrough Objectives
• Bricks and Clicks
• Bridging Epistemologies
• Bring Your Own Device
• Brown, J.S.
• Bryson, John M.
• Budget Competition
• Budgeting
• Bullet Theory

• Bullwhip Effect
• Bureaucracy
• Bureaucratic Domination
• Burke-Litwin Model
• Burke, W. Warner
• Burnout
• Burns, Tom
• Business Alliance
• Business Analysis
• Business Angel
• Business Argument, Resolving a
• Business Assessment Array
• Business Association
• Business Crisis
• Business Cycle
• Business Definition
• Business Development
• BUSINESS ETHICS
• Business Feasibility
• Business Fundamentals
• Business Incubator
• Business Insurance
• Business Intelligence
• Business Interruption Insurance
• BUSINESS KNOWLEDGE
• Business Manager
• Business Mission
• Business Modeling
• Business Model Canvas
• Business Models
• Business Objectives
• Business Organization
• Business Performance Management
• Business Process Modeling
• Business Process Reengineering
• Business Process Types
• Business Return
• Business Risk
• Business Scope
• Business Screen
• Business Simulation
• BUSINESS STRATEGY  |  2
• Business Turnaround
• Business Unit
• BUSINESS VALUATION
• Business Vision
• Butler, Timothy
• Buyer-Driven Auction
• Buying Behavior
• Buy-Side Analyst
• Buzan, Tony
• BYOD

C

• Cacioppo, J.T.
• CAGR
• Call Center
• Call Option
• Call Warrant
• Campbell, Andrew  |  2  |  3
• Cannibalization
• Capability Maturity Model
• Capacity Management
• Capacity Planning
• Capacity Utilization
• CAPEX
• Capital Asset Pricing Model
• Capital Assets
• Capital Budgeting
• Capital Expenditure
• Capitalization Rate
• Capitalization Ratio
• Capital Lease
• Capital Output Ratio
• Capital Structure
• Capital Turnover
• Capitalism
• CAPM
• Captive Audience Advertising
• Career Assessment
• Career Guidance
• Career Management
• Career Planning
• Cartel
• Cascading Failure
• Case Method
• Case Study
• Cash Accounting
• Cash Asset Ratio
• Cash Burn Rate
• Cash Conversion Cycle
• Cash Cow
• Cash Cycle
• Cash Flow from Operations
• Cash Flow Management
• Cash Flow Measurement
• Cash Flow Return on Investment
• Cash Rate
• Cash Ratio
• Cash Value Added
• Catalytic Intervention
• Catalytic Mechanisms
• Catastrophe Theory
• Catch-Ball
• Cathartic Intervention
• Causal Ambiguity
• Causal Model of Organizational Performance and Change
• Cause and Effect Diagram
• CCC
• Celebrity Advertising
• Centralization
• CEO
• Certified Project Manager
• Ceteris Paribus
• CFAR
• CFO
• CFROI
• Chain of Command
• Chain Reaction (Deming)
• Chairman of the Board
• Chameleon Technique
• Champy, James
• Change Approaches
• Change Equation
• Change Forces
• Change Formula
• CHANGE MANAGEMENT
• Change Management Iceberg
• Change Momentum
• Change Phases
• Change Resistance
• Changing Organization Cultures
• Channel Conflicts
• Channel Management
• Chaordic Leadership
• Chaordic Organization
• Chaos Theory
• Charan, Ram
• Charisma
• Charismatic Leadership
• Checkland, Peter
• Chief Executive Officer
• Chief Financial Officer
• Chief Information Officer
• Chief Operating Officer
• Chief Procurement Officer
• Chief Technology Officer
• Chinese Wall
• Christensen, Clayton
• Cialdini, R.B.
• CIF
• CIO
• Clarkson Principles
• Clerk of Works

• Clicks and Mortar
• Clusters
• CMAT Model
• CMM
• Coaching
• Coaching by Managers
• Coaching Style
• Coalition
• Coase's Law
• Co-Creation
• Code of Ethics
• Coercive Incentive
• Coercive Power
• Cognitive Balance
• Cognitive Bias
• Cognitive Dissonance
• Cognitive School Of Strategy Formation
• COG's Ladder
• Cohen-Bradford Influence Model
• Collaborative Benchmarking
• Collaborative Planning, Forecasting, and Replenishment
• Collection Ratio
• Collective Bargaining
• Collective Rationalization
• Collectivism
• Collins, Jim  |  2
• Collison, Chris
• Co-Marketing
• Commanding Leadership
• Commercial Auto Insurance
• Commercial Property Insurance
• Commitment
• Commitment Oriented Downsizing
• CommonKADS
• Communication - Attitudes - Behavior
• COMMUNICATION MANAGEMENT
• Communication Utility
• Comparative Advantage
• Competency
• Competency-based Approach
• Competency Mapping
• Competing Values Framework
• Competition
• Competitive Advantage
• Competitive Advantage of Nations
• Competitive Benchmarking
• Competitive Defendability
• Competitive Environment
• Competitive Intelligence
• Competitive Position
• Competitive Pricing
• Competitive Strategy
• Completed Contract Method
• Completer Finisher Role, Belbin
• Complex Problem Solving
• Compliance Officer
• Complicatedness
• Compound Annual Growth Rate
• Comprehensive Auditing
• Concentrated Marketing
• Concentration Strategy
• Concentric Diversification
• Concept Statement
• Configuration School of Strategy Formation
• Confirmation Bias
• Confirming-Evidence Trap
• Conflict, Managing a
• Conflict Mode Instrument
• Confrontation Matrix
• Confronting Intervention
• Conglomerate Diversification
• Congruity Theory
• Consequentialism
• Consistency Theories
• Consolidation (Logistics)
• Constantinides, Efthymios
• Constraints, Theory Of
• Constructionist Principle
• Consumer Analysis
• Consumerization
• Consumption Behavior
• Contact Cycle
• Content, Process, Context
• Context, Content, Process
• Contingency Plans
• Contingency Theory
• Contingent Assets
• Contingent Liabilities
• Continuous Change
• Continuous Flow Manufacturing
• Continuous Improvement
• Continuous Replenishment
• Contract Logistics
• Contract Manufacturing
• Contacts Manager
• Contrarian Investing
• Contrast Effect
• Contribution Pricing
• Control Beliefs
• Control Oriented Downsizing
• Conversation Techniques
• Conversion Price
• Conversion Ratio
• Convertible Bond
• Convertible Preferred Stock

• COO
• Cook, S.D.N.
• Cooperative
• Co-Opetition
• Cooperrider, David L.
• Cooper, Robert G.
• Coordinator Role Belbin
• Core Competence
• Core Group
• Corporate Accountability
• Corporate Bond
• Corporate Charter
• Corporate Culture, Change
• Corporate Culture Levels
• Corporate Culture Types
• CORPORATE ETHICS
• Corporate Finance
• Corporate Governance
• CORPORATE INVESTING
• Corporate Mission
• Corporate Organization
• Corporate Performance Management
• Corporate Purpose
• Corporate Reputation Quotient
• Corporate Responsibility  |  2
• CORPORATE STRATEGY  |  2
• Corporate Sustainability
• Corporate Transparency
• CORPORATE VALUATION
• Co-Sourcing
• Cost Analysis
• Cost-Benefit Analysis
• Cost Center
• Cost Drivers
• Cost Dynamics
• Cost, Insurance and Freight
• Cost Leadership
• Cost of Capital
• Cost of Debt
• Cost of Equity
• Cost of Preferred Stock
• Cost-plus Pricing
• Cost Recovery Method
• Countertrade Agreement
• Country Club Style
• Covered Warrant
• Covert Leadership
• Covey, Stephen
• CPA
• CPFR
• CPM
• CPO
• Cradle to Cradle
• Creative Accounting
• Creative Outlets
• Creative Thinking
• Creativity, Employee
• Credit Crisis
• Credit Management
• Credit Rating
• Credit Risk
• Credit Scoring
• Crisis Management
• Critical Path Analysis
• Critical Success Factor
• CRM
• Cross-Branding
• Cross-Docking
• Cross-Functional Team
• Crossroads Model
• Cross-Selling
• Crow, Kenneth A.
• Crown Jewel Defense
• CSF
• CTO
• Cultivation Theory
• Cultural Dimensions
• Cultural Intelligence
• Cultural Quotient
• Cultural School of Strategy Formation
• Culture Change
• Culture Levels, Three
• Culture Types
• Cumulative Voting
• Current Assets
• Current Liabilities
• Current Ratio
• Customer Data
• Customer Experience Management
• Customer Intimacy
• Customer Knowledge
• Customer Loyalty
• Customer Loyalty Cards
• Customer Loyalty Program
• Customer Relationship Management
• Customer Satisfaction model
• Customer Value, 30 Elements
• CVA
• Cynefin Framework Snowden, Boone

D

• Days In Inventory
• Days Inventory Held
• Days Inventory On Hand
• Days Inventory Outstanding
• Days Payable Outstanding
• Days Purchase Outstanding
• Days Receivables
• Days Sales of Inventory
• Days Sales Outstanding
• DCF
• Deal, Terrence
• Debt Covenants
• Debt Conversion
• Debt Forgiveness
• Debt Rescheduling
• Debt Restructuring
• Debt to Equity Ratio
• Decentralization
• DECISION-MAKING
• Decision-making Behavior
• Decision-making Environments Snowden, Boone
• Decision-making Mistakes
• Decision-making, Step-by-Step
• Decision Tree
• Declining-Balance Method
• Deconcentration
• Deconsolidation
• Deduction  |  2
• Deductive Reasoning
• Defender
• Deferred Shares
• Defining The Business
• Definitive Stakeholders
• DeFleur, Melvin
• Delegation  |  2
• Deliberate Strategy
• Deliverable
• Delphi Method
• Delta Model
• Demand Sensitivity
• Deming Chain Reaction

• Deming Cycle
• Deming, W. Edward  |  2
• Democratic Leader
• Democratic Leadership
• Demographic Segmentation
• Departmental Structure
• Dependencies
• Dependency Theory
• Depletion
• Depreciation
• Design School of Strategy Formation
• Design Thinking
• Deutero-Learning
• Deviance, Positive
• Devolution
• Diagnostic Control Systems
• Dialectical Enquiry
• Dialectics
• Diamond Model
• DICE Framework
• DICK Concept
• Differentiated Marketing
• Differentiation Strategy
• Difficult Conversations, Techniques for
• Diffusion  |  2
• DIH
• DII
• Dilemma
• Dimensions Of Change
• Dimensions of Culture
• Dimensions of Relational Work
• DIO
• Direct Costing
• Direct Effects Model
• Direct Labor
• Direct Marketing
• Direct Materials
• Directors and Officers Liability Insurance
• Direct Response Marketing
• Direction, Discovery and Destiny
• Directive Leadership
• Disaggregation
• Disagreeing with a Superior

• Discounted Cash Flow
• Discount Pricing
• Discussion Leadership
• Disintermediation
• Disposal Value
• Dispositional Attribution
• Disruptive Innovation
• Distinctive Capabilities
• Distress Liquidation value
• Distribution Channel
• DITF
• Distress Restructuring
• Diversification
• Divestiture
• Divestment
• Dividend Discount Model
• Dividend Payout Ratio
• Division of Work
• Dog
• DOH
• Doing the right Things
• Doing things Right
• Door in the Face
• Dot.com
• Double Declining Balance Depreciation Method
• Double-loop Learning
• Doughnut Economics
• Downsizing
• DPO
• Driving Forces
• Drotter, Stephen
• Drucker, Peter
• DSI
• DSO
• Dual Commitment
• Dual Operating System
• Due Diligence
• Dueling Focus Groups
• Dunning, Stephen
• DuPont Model
• Dutch Auction
• Dynamic Capabilities
• Dynamic Regression

E

• Early Adopters
• Early, Christopher
• Early Majority
• Earned Surplus
• Earned Value Management
• Earnings Before Interest After Taxes
• Earnings Before Interest and Tax
• Earnings Before Interest Tax Depreciation and Amortization
• Earnings Management
• Earnings Per Share
• EBIAT
• EBIT
• EBITDA
• E-Business
• E-Commerce
• Economic Margin
• Economic Value Added
• Economies of Scale
• ECR
• Edmondson, Amy C.
• Edvinsson, Leif
• Effective Rate Of Return
• Efficiency Wage
• Efficient Consumer Response
• Efficient Market Hypothesis
• EFQM
• Ego Gratification
• Eight Disciplines Problem Solving
• EI
• Eisenhower Matrix
• Elasticity Of Demand
• Elasticity Of Supply
• Embodied Knowledge
• Emergent Strategy
• Emerging Markets
• EMH
• Emotional Intelligence

• Emotional Security
• Employability
• Employee Appraisal
• Employee Attitude Survey
• Employee Background Checks
• Employee Benefits
• Employee Commitment
• Employee Development
• Employee Engagement
• Employee Empowerment
• Employee Feedback
• Employee Motivation
• Employee Retention
• Employee Selection
• Employee Stock Options
• Employee Stock Ownership Plan
• Empowerment Of Employees
• End Consumer
• Enterprise Agility
• Enterprise Architecture
• Enterprise Manager
• Enterprise Performance Management
• Entrepreneur
• Entrepreneurial Government
• Entrepreneurial Organization
• Entrepreneurial School of Strategy Formation
• Entrepreneurial Startup
• Entrepreneurial Strategy Compass
• Entry of Competitors
• Environmental Consonance
• Environmental Insurance
• Environmental School of Strategy Formation
• Environmental Uncertainties
• EPIC ADVISERS
• EPM
• E-Purchasing
• E-Procurement
• EPR
• EPS
• Equilibrium
• Equity Turnover
• ERG Theory
• Erlicher, Harry
• Errors and Omissions Insurance
• Escape Point
• ESOP

• Espoused Values
• E-Sourcing
• ESPRIT
• Esprit De Corps
• E-Tendering
• Ethical Collapse, Signs Of
• European-Style Option
• EVA
• Evidence-Based Management
• EVM
• Excess Return
• Exclusive Distribution
• Execution as Efficiency
• Execution as Learning
• Execution of Strategy
• Executive Compensation
• Existence, Relatedness, Growth
• Exit Barriers
• Exit Strategy
• Expectancy Theory
• Expectant Stakeholders
• Expense Center
• Experience Curve
• Expert Power
• Explicit Knowledge
• Exploratory Factor Analysis
• Exploratory Focus Group
• Exponential Smoothing
• Extended Enterprise
• Extended Marketing Mix
• Extended Producer Responsibility
• External Attribution
• External Capital
• External Deliverable
• External Environment
• External Environment Analysis
• External Corporate Governance
• External Stakeholders
• Ex-works Pricing

F

• Face to Face Communication
• Face Value
• Facilitation Styles
• Facilitative Interventions
• Facility Management
• Factor Endowments
• Factoring
• Factory Gate Pricing
• Fair Value
• False Consensus Bias
• FAST Diagram
• Fast Follower
• Fast Second
• Fayol, Henri
• Feasibility Study
• Feedback, Constructive
• Feedback, Receiving
• Feedback Loops
• Fell, Alan
• Festinger, Leon
• Feudal Domination
• FGP
• FIFO Method
• Fifth Discipline
• Figurative Language
• FiMO/RECoIL Framework
• Financial Control Parenting Style
• Financial Covenants
• Financial Economies of Scale
• Financial Incentive
• Financial Inclusion
• Financial Leverage
• FINANCIAL MANAGEMENT
• Firm Commitment Contract
• First-In First-Out
• First-mover Advantage
• First Round Financing

• Fishbone Diagram
• FITD
• Five Disciplines
• Five Elements
• Five Forces
• Five P's Model
• Five Steps Planning
• Five W's Model
• Fixed Assets
• Fixed Costs
• Flat Organizational Structure
• Flexible Benefits
• Flip-in
• Flip-over
• Flora, June
• FOB
• Focus
• Focus Group
• Foot in the Door
• Forced Compliance
• Force Field Analysis
• Force Field Diagram
• Ford 8D
• Forget Borrow Learn
• Formal Organization
• Formal Strategic Planning
• Formal Structure
• Forming of a Team
• Fornbrun, Charles J.
• Forrester, Jay W.
• Forward Integration
• Foster, Richard D.
• Four Primary Traits

• Four P's of Persuasion
• Fourteen Points of Management
• Fourteen Principles Of Management
• Four Trajectories of Industry Change
• Framing
• Franchisees
• Franchising
• Franchisor
• Fraser, Robin
• Free Cash Flow
• Freedman, J.L.
• Free on Board
• Free Rider Problem
• French and Raven
• Friendly Takeover
• Fringe Benefits
• Frontstage
• Frustration-Regression Principle
• Full Costing
• Full Cost Method
• Full Truck Loads
• Fully Diluted EPS
• Functional Benchmarking
• Functional Manager
• Functional Structure
• Functional Team
• Functions of Managers
• Fundamental Analysis
• Fundamental attribution error
• Futures Contract
• Future Value

G

• Gadiesh, Orit
• Game Theory
• Gantt Chart
• Gantt, Henry Laurence
• GAP Model
• Garbage Can Model
• Gavetti, Giovanni
• GDP
• Gearing
• Gearing Ratio
• GE Business Screen
• GE Matrix
• Generate a New Idea
• General Management
• Generic Benchmarking
• Generic Competition
• Generic Strategies
• Genius Forecasting
• Geographic Growth Vector
• Geographic Segmentation
• Gerbner, George
• Gestalt
• Ghandi, Mahatma

• Gilbert, James L.
• Glass Ceiling
• Global 8D
• Globalization
• Glocalization
• Goal, The
• Goals, Setting
• Godin, Seth
• Goffman, Erwin
• Golden Handcuff
• Golden Handshake
• Golden Hello
• Golden Parachute
• Goldratt, Eliyahu
• Goleman, Daniel  |  2
• Good and Bad Guy
• Goodbye Kiss
• Goold, Michael  |  2
• Gordon, T.J.
• Gordon, William J.J.
• Governance, Corporate
• Govindarajan, Vijay
• GPP
• Grapevine Communication

• Graves, Clare
• Grey Knight
• Great Man Theory Of Leadership
• Greenleaf, Robert K.
• Greenmail
• Greiner, Larry E.
• Grönroos, Christian
• Gross Domestic Product
• Gross Profit Percentage
• Group Facilitation
• Grouping
• Group Manager
• Groupthink
• Growth Phases
• Guaranteed Bond
• Guard Dog Theory
• Gulick, Luther
• Gummesson, Evert
• Gut Feeling  |  2

H

• Hagberg, Janet O.
• Hagberg Model Of Personal Power
• Hamel, Gary  |  2
• Hamelink, Cees
• Hammer, Michael  |  2
• Hampden-Turner, Charles
• Hard Change Approach
• Harvest Strategy
• Harvey, Jerry B.
• Haspeslagh, Philippe
• Hawthorne Effect
• Hawthorne Experiments
• Hax, Arnaldo C.
• HCI
• Hedge
• Hedging
• Heider, Fritz  |  2
• Heinsohn, Gunnar
• Helmer, Olaf
• Henderson, Bruce

• Heron, John
• Hersey, Paul
• Herzberg, Frederick
• Heskett, James
• Hidden Needs
• Hierarchical Organization Structure (2)
• Hierarchy of Needs
• Hindsight Bias
• Hiring Employees
• Hito-Kane-Mono
• Hock, Dee
• Hofstede, Geert
• Holmes, Sherlock
• Horizontal Agreement
• Horizontal Diversification
• Horizontal Integration
• Horizontal Merger
• Hoshin Kanri - Policy Deployment
• Hospitality Management
• Hostile Takeover
• Hot Topics
• House of Quality

• House, Robert
• Hovland, Carl I.
• HRM
• HR Manager
• Hub and Spoke
• Human Capital
• Human Capital Index
• Human Capital Stewart
• Human Motivation
• Human Motivation Principles
• Human Needs
• Human Resources Audit
• HUMAN RESOURCES MANAGEMENT
• Human Resource Management Roles
• Human Thinking
• Humphrey, Albert
• Hurdle Rate
• Hygiene Factors
• Hypodermic Needle Theory
• Hypothesis

I

• IAM
• IAS
• ICB
• ICE Tool
• IC Rating
• Idea Generation
• Idea of the Day, Management
• Illusion of Control Bias
• Immortality
• Impact/Value framework
• Impersonal Communication
• Implementer Role, Belbin
• Impoverished Style
• Impression Management
• Incentive Program
• Incentives
• Inclusive Finance
• Inclusive Value Measurement
• Income Effect
• Income Statement
• Incomplete Leader
• Incremental Improvement
• Incubator
• Index Fund
• Individualism
• Induced Compliance
• Induction
• Inductive Reasoning
• Industry Analysis
• Industry Attractiveness
• Industry Change
• Industry Life Cycle
• Industry Structure
• Inference to the Best Explanation
• Inferior Goods
• Influencer Marketing
• Influencing Others Without Authority
• Influential

• Infomercial
• Informal Organization
• Informal Structure
• Information, Giving And Receiving
• Information Management
• Information Technology
• Informative Intervention
• Ingham, Harry
• Initial Public Offering
• Inorganic Growth
• Innovation Adoption Curve
• Innovation Capital
• Innovation, Diffusion of
• Innovation Management
• Innovation, Organizational Excellence in
• Innovation Strategy
• Innovators
• Inside-out Strategy
• Insourcing
• Installment Sales Method
• Institutional Investors
• Instrumental Approach
• Instrumental Communication
• Instrumentality
• Intangible Assets
• Intangible Assets Monitor
• Intangibles
• Integrative Thinking
• Intellectual Capital
• Intellectual Capital Rating
• Interactive Control Systems
• Interdisciplinary Team
• Interim Management
• Internal Attribution

• Internal Benchmarking
• Internal Capital
• Internal Controls
• Internal Corporate Governance
• Internal Deliverable
• Internal Rate of Return
• Internal Stakeholders
• International Accounting Standards
• International Communication
• Internet Impact
• Internet Reputation
• Internet Strategy
• Interpersonal Skills
• Intervention
• Intrapreneurship
• Intrinsic Stakeholder Commitment
• Introduction, Growth, Maturity, Decline
• Intuition  |  2
• Inventory Shrinkage
• INVESTING
• Investing in Securities, Derivatives
• Investment Center
• Investment Management
• Investor Sentiment
• IPMA Competence Baseline (ICB)
• IPO
• IRR
• Ishikawa Diagram
• Ishikawa, Kaoru
• Itemized Response Approach
• IT, Strategic Grid
• IT Strategy
• IT, value of

J

• Jack, Andrew
• Janis, Irving
• Jemison, David
• Jennings, Marianne M.
• JICNARS Scale

• JIT
• Job Order Costing
• Job Plan
• Jobs to be Done
• Johari Window
• Joint Venture

• Joule, R.V.
• Judgement Noise
• Just-in-time
• Just-World Effect

K

• Kahneman, Daniel
• Kaizen
• Kanban
• Kano, N.
• Kapferer, Jean-Noël
• Kaplan, Robert  |  2  |  3  |  4
• Katz, Elihu  |  2
• Kay, John
• Kelly, Kelvin
• Kennedy, Allan

• Kepner-Tregoe Matrix
• Key Performance Indicator
• Killer Bees
• Kim, W. Chan
• KISS Principle
• KITA
• Kleiner, Art
• Know-How
• Knowledge Assets
• Knowledge Creation  |  2

• Knowledge Facilitator
• KNOWLEDGE MANAGEMENT
• Knowledge Management (Collison)
• Koestler, Arthur
• Kotter, John  |  2
• Kotler, Philip
• KPI
• Kramer, Mark R.
• Kraljic Model

L

• Laggards
• Lap Dog Theory
• Larreche, Srinivasan
• Last-In First-Out
• Laswell’s Communication Model
• Laswell, Harold
• Late Majority
• Latent Stakeholders
• Lateral Thinking
• Latest Topics
• Latitude of Acceptance
• Latitude of Non-Commitment
• Latitude of Rejection
• Lazarsfeld, Paul  |  2
• LBO
• LEADERSHIP
• Leadership Continuum
• Leadership Development
• Leadership Grid
• Leadership Pipeline
• Leadership Results
• Leadership Roles
• Leadership Styles
• Leadership vs. Management
• Lead Time Reduction
• Lean Manufacturing
• Lean Production

• Learned Needs Theory
• Learning From Mistakes
• Learning-by-Doing
• Learning Organization
• Learning School of Strategy Formation
• Learning Styles
• Leaseback
• Lefebvre, Craig
• Legitimate Power
• Lengnick-Hall
• Less Than Truckloads
• Level 5 Leadership
• Levels of Human Existence
• Leverage
• Leveraged Buy-out
• Leveraged Recapitalization
• Leverage Items
• Levers of Control
• Levitt, Theodore  |  2
• Lewin, Kurt  |  2  |  3
• Licensing
• Life Cycle
• LIFO Liquidation
• LIFO Method
• LIFO Reserve
• Limited Effects Theory

• Line-staff Structure
• Liquid Assets
• Liquidation Value
• Liquidity Ratio
• Litwin, George H.
• Lobby Group
• Lobster Trap
• Logical Incrementalism
• Logistics Management
• Lorenz, Edward
• Loss Aversion Bias
• Love and Belongingness Needs
• Love Objects
• Low Ball Technique
• Loyalty Program
• Loyalty Scheme
• Ludenic Theory of Newsreading
• Luehrman, Timothy A.
• Luft, Joseph
• Lull, James
• Lure Procedure

M

• MABA Analysis
• Machine Bureaucracy
• Macro-Environment
• MAGIC
• Magic Bullet Theory
• Mahler, Walt
• Maintenance
• MAKING DECISIONS
• Management Accounting
• Management Activities
• Management Buy-out
• Management by Design
• Management by Exception
• Management by Objectives
• Management Concepts, Top-10
• Management Contract
• Management Control
• Management Development
• Management Feedback
• Management Functions
• Management Idea of the Day
• Management Levels
• Management Links
• Management Metaphors
• Management Performance
• Management Principles
• Management Product
• Management Science  |  2
• MANAGEMENT SKILLS
• Management Stages
• Management Succession Planning
• Management Tools
• Management vs. Leadership
• Manager, Disgreeing with
• Managerial Competency Traits
• Managerial Entrenchment
• Managerial Grid
• Managerial Roles
• MANAGING CHANGE
• Managing for Value
• Managing Successful Programmes
• Mangurian, Glenn
• Margerison, Charles J.
• Marginal Costing
• Marginal Cost Pricing
• Market Cap
• Market Capital
• Market Capitalization
• Market Development
• MARKETING
• Marketing Communications Mix
• Marketing Economies of Scale
• Marketing Mix
• Marketing Plan
• Marketing Strategy
• Market Penetration
• Market Perform
• Market Risk
• Market Segment

• Market Segmentation
• Market Value
• Market Value Added
• Martin, Roger
• Maslow, Abraham
• Mass Communication
• Mass Communication Theories
• Mass Customization
• Mass Marketing
• Mass, Nathaniel
• Materials Management
• Matrix Organization
• Matrix Structure
• Maturity
• Maturity Date
• Maturity Yield
• Mauborgne, Renée
• Mayo, Elton
• MBA (Master of Business Administration)
• MBO (Management Buy-out)
• MBO (Management By Objectives)
• MBTI model
• McCallum, Daniel
• McCarthy, E. Jerome
• McClelland, David
• McCombs, Maxwell
• McGahan, Anita M.
• McGregor, Douglas
• McKinsey 7-S Framework
• McKinsey Matrix
• McQuail, Dennis  |  2
• McTaggart, James M.
• Means / Source of Verification
• Mechanistic Systems
• Media Communication
• Media Consumers
• Media Functions
• Media Purposes
• Media System Dependency Theory
• Mentoring
• Merchandising
• Mere Exposure Effect
• Mergers And Acquisitions
• Merton, Robert K.  |  2
• Metaphor  |  2
• Metaplan
• Metonymy
• Meyer and Allen Model of Commitment
• Meyer, Ron
• Mezzanine Level Financing
• MFI

• Microfinance
• Microfinance Channel
• Microfinance Institution
• Microinsurance
• Middle Management
• Middle-of-the-road Style
• Miles, Lawrence D.
• Miles, Raymond
• Milestone
• Mind Mapping
• Minto, Barbara
• Mintzberg, Henry  |  2  |  3  |  4
• Mirroring and Matching
• Mission
• Mission Statement
• Modeling
• Model of Organizational Performance and Change
• Model of Personal Power
• Moderation Model
• Modified Accrual Accounting
• Modified Book Value
• Momentum
• Monitor Evaluator Role, Belbin
• Monomorphic Opinion Leadership
• Moon, Youngme
• Months to Burnout
• Moral Hazard
• Moral Incentive
• Moral Purpose
• Mosakowski, Elaine
• MOST
• Most Popular Management Concepts
• Motivated Employees, Effect of
• Motivation Factors
• Motivating Knowledge Workers
• Motivation of Employee
• Mourkogiannis, Nikos
• Mouton, Jane
• M'Pherson, Philip
• MSP
• Multi Channel Marketing
• Multidisciplinary Team
• Multiple Sourcing
• Multi-rater Feedback
• Multi-segment Marketing
• Multi-Step Flow Theory
• Multitasking Behavior
• Multitasking Consumer
• Mutual Fund
• MVA
• Myers-Briggs Type Indicator

N

• Naked Warrant
• Nalebuff, Barry
• Narrative Approach
• Nash, John
• Nationalization
• Need for Achievement
• Need for Affiliation
• Need for Power
• Needs, Hierarchy Of
• Negative Covenants
• Negotiation
• Net Operating Profit After Taxes
• Net Present Value
• Net Present Value of Growth Opportunities

• Network Economy
• Network Organization
• NGO
• Niche Marketing
• Nielsen Ratings
• Noel, James
• Noelle-Neumann, Elisabeth
• Nohria, N.
• Noise
• Nominal Value
• Nonaka, Ikujiro
• Non-critical Items
• Non-current Assets
• Non-Governmental Organization
• Non-linear Causality
• Non-Systemic Risk

• Nonviolent Communication
• NOPAT
• Normalized Earnings
• Normative Approach
• Normative Beliefs
• Normative Decision Theory
• Normative Power
• Norming
• Norton, David  |  2  |  3
• NPV
• NPVGO
• Nudge Theory

O

• Objective Analysis Tree
• Objectives, Setting
• Obrycki, Daniel J.
• Objectively Verifiable Indicators
• Observe, Orient, Decide And Act
• Observing Facts
• Ockham's Razor
• Off-Balance Sheet Financing
• Office of Strategy Management
• Offloading Assets
• Offshoring
• OGSM Framework
• Ohmae, Kenichi
• Ohno, Taiichi
• Oligopoly
• Oligopsony
• Omnichannel
• One Best Way
• One-Tier Board Structure
• One to Many Communication
• One-to-one Marketing
• Online Corporate Reputation
• OODA Loop
• Operating Cash Flow
• Operating Cycle
• Operating Earnings
• Operating Lease
• Operating Profit

• Operating Profit Percentage
• Operational Agility
• Operational CRM
• Operational Excellence
• Operations Management
• Operations Research
• Opinion Leader
• OPM3
• Opportunism
• Opportunistic Behavior
• Opportunity Cost
• Orderly Liquidation Value
• Order Management
• Organic Growth
• Organic Systems
• Organigram
• Organizational Absorption
• Organizational Agility
• Organizational Capital
• ORGANIZATIONAL CHANGE
• Organizational Chart
• Organizational Choice
• Organizational Commitment
• Organizational Configurations
• Organizational Culture  |  2
• Organizational Development

• Organizational DNA
• Organizational Growth
• Organizational Growth Effectiveness
• Organisational Hierarchy
• Organizational Learning
• Organizational Memory
• Organizational Performance And Change
• Organizational Power
• Organizational Problem Areas, Checklist
• Organizational Project Management Maturity Model
• Organizational Resilience
• Organizational Structure
• Organization Chart
• Organization Culture  |  2
• Organogram
• Osborne, David
• Osgood, Charles
• Osterwalder, Alexander
• Ouchi, William
• Outside-in Strategy
• Outsourcing
• Outsourcing of Innovation
• Overconfidence Bias

P

• Pacesetting Leadership
• Packhard, Vance
• PAEI
• Paradox
• Paralysis by Analysis
• Parcell, Geoff
• Parental Value Creation
• Parenting Advantage
• Parenting Styles
• Pareto Principle
• Parochial Self-Interest
• Participative Leadership
• Participative Management
• Parkinson's Law
• PARTS
• Par Value
• Pascal, Richard Tanner
• Pathfinder Card
• Path-Goal Theory
• Payback Period
• Pay for Performance
• PDSA Cycle
• Peer-Appraisal
• Peer Review
• PEG Ratio
• PEGY Ratio
• Penetration Pricing
• Penetration Strategy
• Pension Parachute
• People Capability Maturity Model
• People CMM
• People Pill
• P/E Ratio
• Perceived Value Pricing
• Percentage of Completion Method
• Perception
• Performance Appraisal
• Performance Management
• Performance Prism
• Performance Review
• Performance Risk and Valuation Investment technology
• Performing of A Team
• Perishability  |  2
• Permission Marketing
• Perpetual Warrant
• Perquisites
• Personal Agility
• Personal Belief Bias
• Personal Power
• PERSONAL SKILLS
• Personnel Management Types
• Persuasion Techniques
• Persuasion Theory
• Persuasive Written Message
• PERT
• PEST Analysis
• Peter Principle
• Peters, Tom
• Pettigrew, Andrew
• Phantom Stock Plan
• Phenomenological Focus Group
• Physical Distribution
• Physical Evidence
• Physiological Needs
• Pierce, Charles Sanders
• P&L

• Placebo Effect
• Planning Fallacy Bias
• Planning School of Strategy Formation
• Plant Role, Belbin
• Plausibility Theory
• Play Theory of Mass Communication
• Pluralistic Ignorance
• PMBOK
• PMMM
• Poetic Principle
• Poincaré, Henri
• Poison Pills
• Poison Put
• Polanyi, Michael
• Policy Deployment - Hoshin Kanri
• Political, Economic, Social, Technological Analysis
• Political Risks
• Politics, Corporate
• Polymorphic Opinion Leadership
• Pomodoro Technique
• Popular Management Concepts
• Porter, Michael E.  |  2  |  3  |  4  |  5  |  6
• Portfolio Agility
• Portfolio Insurance
• Portfolio Management  |  2  |  3
• POSDCORB
• Positioning
• Positioning School of Strategy Formation
• Positive Deviance
• Positive Principle
• Post-Merger Integration
• Power
• Power Distance
• Power / Dynamism Matrix
• Powerful Media
• Power / Interest Matrix
• Power, Legitimacy And Urgency Model
• Power, Personal
• Power School of Strategy Formation
• PPM
• PR
• Prahalad, C.K.  |  2  |  3  |  4
• Pre-Employment Screening
• Preferred Stock
• Prescriptive Intervention
• Presentation Mistakes and Tips
• Presenteeism
• Present Value
• Pressure Group
• Preventive Maintenance
• Price Sensitivity
• Price Skimming
• Price to Earnings Ratio
• Price to Earning to Growth Ratio
• Primary Stakeholders
• PRIMO-F Model
• PRINCE2
• Principles of Innovation
• Principles of Management
• Principles of Reinvention
• Principles of Scientific Management
• Prioritization
• Prisoner's Dilemma
• Private Incubators
• Privatization

• Proactive Downsizing
• Proactive Risk Management
• Problem Analysis Tree
• Process, Context, Content
• Process Costing
• Process Culture
• Process Modeling
• Produce or Perish Style
• Producer, Administrator, Entrepreneur, Integrator
• Product Category Competition
• Product Competition
• Product Development  |  2
• Production Economies of Scale
• Productive Maintenance
• Product Leadership
• Product Life Cycle
• Product/Market Grid
• Product, Price, Place, Promotion
• Professional Bureaucracy
• Professional Indemnity Insurance
• Professional Liability Insurance
• Professional Networking
• Profitability over Responsibility
• Profit and Loss Statement
• Profit Center
• Profit Impact
• Profit Pools
• Pro Forma Earnings
• Program Evaluation and Review Technique
• PROGRAM MANAGEMENT
• Program Measurement
• Programme Management Maturity Model
• Project Deliverable
• PROJECT MANAGEMENT
• Project Management Body of Knowledge
• Project Milestone
• Project Overview
• Project Planning Matrix
• Project Success Factors
• Promise, Picture, Proof, and Push
• Promotional Pricing
• Promotion Mix
• Proportional Representation
• Proportional Voting
• Prospector
• Protest Group
• Prudence Trap
• PRVit
• Pryor, Dr. Mildred Golden
• Psychographic Segmentation  |  2
• Psychological Pricing
• Public Incubators
• Public Relations
• Public Services Outsourcing
• Purchasing Economies of Scale
• Purchasing Management
• Purchasing Patterns
• Purchasing Portfolio
• Purpose, Corporate
• Pursuing Enlightened Self-Interest
• Put Option
• Puzzle
• Pygmalion Effect
• Pyramid of Maslow
• Pyramid Principle
• Pyramid, Bottom Of the

Q

• QFD
• QRM
• Quality Function Deployment
• Qualitative Investment Analysis
• QUALITY MANAGEMENT  |  2
• Quantitative Investment Analysis
• Question Mark
• Quick Ratio
• Quick Response Manufacturing

• Quinn, James Brian
• Quinn, Robert
• Quotes on Business Ethics
• Quotes on Change and Organizations
• Quotes on Communication
• Quotes on Decision-making
• Quotes on Finance and Investing
• Quotes on HRM
• Quotes on Knowledge Management

• Quotes on Leadership
• Quotes on Marketing
• Quotes on Project Management
• Quotes on Quality
• Quotes on Strategy
• Quotes on SCM

R

• RACI
• RADAR Scoring Matrix
• Ramaswamy, Venkatram
• Randomness
• Rapid Approach
• Rapid Deployment Specialist
• RAROC
• RASCI
• RASIC
• Rate of Return
• Rationalization
• Rätselvermehrung
• RBV
• R&D Consortium
• Reacquired Stock
• Reactive Downsizing
• Reactor
• Real Options
• Real Ratio
• Reassurance of Worth
• Rebalancing
• Rebranding
• Recallability Trap
• Recapitalization
• Recent Topics
• Recovering Investments
• Recruitment
• Redemption Value
• Red Ocean Strategy
• Reengineering
• Referent Power
• Reframing Organizations Bolman Deal
• Refreezing
• Regression Analysis
• Reis, Geoff
• Reflective Urgency
• Relational Capital
• Relation Analysis

• Relationship Builder
• Relationship Marketing
• Relative Value of Growth
• Remanufacturing
• Remuneration
• Remunerative Incentive
• Reorganization
• Repeat Purchases
• Repetition-Validity Effect
• Reported Earnings
• Reputation, Corporate
• Reputation, Online
• Required Rate of Return
• Required Return
• Residual Income
• Residual Value
• Resilience, Organizational
• Resistance To Change
• Resistance To Change, Reasons for
• Resolving a Business Argument
• Resonance
• Resource-Based View
• Resource Investigator Role, Belbin
• Respect
• Responsibilities, Assigning
• Responsibility, Corporate
• Responsibility Over Profitability
• Restraining Forces
• Restructuring
• Result Oriented Management
• Results-Based Leadership
• Retail
• Retailers, Types of
• Retail Mix
• Retained Earnings
• Retention Ratio
• Retroductive Reasoning
• Return on Capital Employed
• Return on Equity

• Return on Invested Capital
• Return on Investment
• Return on Net Assets
• Return on Sales
• Revans, Reg
• Revenue Center
• Revenue Recognition
• Reverse Auction
• Reverse Logistics
• Reverse Positioning
• Reverse Takeover
• Review of 163 Leadership Trait Studies
• Reward Power
• RFID Technology
• Ries, Al
• Ring Fencing
• Risk Attitude
• Risk-bearing Economies Of Scale
• Risk Management, Credit
• Risk Management, Pro-active
• Risk Management, Strategic
• Risk Threshold
• Rivkin, Jan. W.
• ROCE
• ROE
• Rogers, Everett
• ROI
• ROIC
• RONA
• Root Cause Analysis
• Roots
• Rule of 72
• Rule of Three
• RVG
• Ryan, Tony

S

• Safe Harbor
• Safe Harbor Statement
• Safety Management
• Safety Needs
• Sale and Leaseback
• Sales Management
• Salience Transfer
• Salvage Value
• Say's Law
• SBU
• Schein, Edgard
• Scenario Planning
• Schiller, Herbert J.
• Schmidt (the Good worker)
• Schmidt, W.H.
• Schmitt, Bernd
• Schnelle, Wolfgang and Eberhard
• Schön, Donald
• Schouten, Jan
• Scientific Management
• Scorched Earth Defense
• SCQ Framework
• S-Curve
• Search Engine Optimization
• SECI model
• Secondary Market Offerings
• Second-mover Strategy
• Second Round Financing
• Secondary Stakeholders
• Secured Bond
• Securitization
• Seed Money
• Segmentation
• Segmented Marketing
• Selection Bias
• Selection of Employees
• Selective Distribution
• Self-Actualization
• Self-Appraisal
• Self-Censorship
• Self-Directed Team
• Self-Esteem Needs
• Self-Managed Team
• Self-Presentation
• Self-serving Bias
• Sell-Side Analyst
• Senge, Peter
• Sense of Power
• Servant-Leadership
• Service Industry
• Service-Dominant Logic
• Service Management
• Service Quality
• Service Sector
• Services Marketing
• SERVQUAL
• Seven Dimensions of Culture
• Seven Habits
• Seven Signs Of Ethical Collapse
• Seven Surprises
• SG&A
• Shadow Stock Plan
• Shaper Role, Belbin
• Shared Value
• Shareholders’ Equity
• Shareholder Value
• Shareholder Value Perspective
• Share of Wallet
• Shark Repellent
• Sharpe, William
• Shaw, Don
• Sherif, Muzafer
• Sheth, Jagdish
• Shopper Card
• Shopping Cart, Abandonment
• Short and Distort
• Short Covering
• Short Selling
• Shrinkage
• Silverman, George Abraham
• Simon, Herbert  |  2
• Simons, Robert
• Simulation
• Single-loop Learning
• Single Sourcing
• Situational Analysis

• Situational Attribution
• Situational Leadership
• Situational Theory
• Six Category Intervention Analysis
• Six Sigma
• Six Thinking Hats
• Skandia Navigator
• Skeleton Staff
• Sleeper Effect
• SLEPT Analysis
• Slow Innovation
• Slywotzky, Adrian J.
• SMART  |  2
• Smart Cards
• Smith, Adam
• Snow, Charles
• Social Capital
• Social Judgment Theory
• Social Marketing
• Social Power
• Social Responsibility
• Social Utility
• Societal Value
• SOFT Analysis
• Soft Change Approach
• SOFT Model
• Soft Systems Methodology
• SOSTAC
• Span of Control
• Specialist Product
• Specialist Role, Belbin
• Special Purpose Vehicle
• Specific Risk
• Spin-Off
• Spiral Dynamics
• Spiral Of Silence
• SPM
• SSM
• Staff Management
• Stage-Gate
• Stages Of Hypercompetition
• Stages Of Personal Power
• Stages Of Team Development
• Staggered Board of Directors
• Stakeholder Analysis
• Stakeholder Approach
• Stakeholder Mapping
• Stakeholders
• Stakeholder Value Perspective
• Standard Cost Pricing
• Standard Operating Procedures
• Standstill Agreement
• Star
• Star Model (Galbraith)
• Startup Business Strategy Frame
• Start-up Company
• Status Quo Bias
• Statutory Voting
• Stealth Positioning
• STEEPLE Analysis
• Stephenson, William
• Stermin, Jerry
• Stimulus – Resistance – Response
• Stimulus – Response
• Stock Appreciation Rights
• Stock Dividend
• Stockless Production
• Stock Option Plan
• Stock Purchase Plan
• Storming
• Storytelling
• Straight Line Depreciation  |  2
• Strategic Agility
• Strategic Alignment
• Strategic Alliance
• Strategic Analysis
• Strategic Business Unit
• Strategic Control Parenting Style

• Strategic Cost Analysis
• Strategic Distress
• Strategic Fit
• Strategic Grid For IT
• Strategic Infliction Point
• Strategic Information Systems
• Strategic Intent
• Strategic Items
• Strategic Management
• Strategic Marketing
• Strategic Momentum
• Strategic Options Analysis
• Strategic Performance Management
• Strategic Planning
• Strategic Planning Parenting Style
• Strategic Planning Process Steps Armstrong
• Strategic Portfolio Planning
• Strategic Reasoning
• Strategic Resilience
• Strategic Risk
• Strategic Risk Management
• Strategic Stakeholder Management
• Strategic Stretch
• Strategic Synergy
• Strategic Thrusts
• Strategic Triangle  |  2
• Strategic Types
• Strategic Use of IT
• Strategic Vision
• Strategic Window
• STRATEGY
• Strategy Analysis
• Strategy Change Cycle
• Strategy Check
• Strategy Dynamics
• Strategy Execution
• Strategy Formation
• Strategy Maps
• Strategy Process Steps Armstrong
• Strategy Validation
• STRATPORT
• Strenghts, Weaknesses, Opportunities and Threats
• Stretch Goals
• Structural Integration
• Structured Writing
• Structure Follows Strategy
• Stuck in the Middle
• Subliminal Advertizing
• Subscription Ratio
• Subscription Right
• Substitution Effect
• Succession Planning
• Suggestions for 12manage
• Sull, Donald
• Sum of Years Digits Depreciation Method
• Sunk Cost Bias
• Sun Tzu
• Superior, Disgreeing with
• Supervisors Skills
• Supplier Collection
• Supplier Evaluation
• Supplier Managed Inventory
• Supplier Rating
• Supply Chain Cost Reduction
• Supply Chain Design
• SUPPLY CHAIN MANAGEMENT
• Supply Chain Planning
• Supply Network
• Supply Risk
• Supportive Intervention
• Supportive Leadership
• Suri, Rayan
• Survivorship Bias
• Sustainable Competitive Advantage
• Sustainability
• Sveiby, Karl-Erik
• SWOT Analysis
• Synchromarketing
• Synectics
• Synergy
• Synthesis
• Synthetic Thinking
• System Dynamics
• Systemic Risk
• Systems Thinking

T

• Tacit Knowledge
• Takeover
• Takeuchi, Hirotaka
• Taleb, Nassim Nicholas
• Talent Management
• Tangible Assets
• Tangible Book Value
• Tannebaum, Percy
• Tannenbaum, R.
• Target Autonomy
• Targeted Repurchase
• Target Marketing
• Target Pricing
• Tavris, Carol
• Tax Avoidance
• Tax Haven
• Taylor, Frederick Winslow
• Taylorism
• TBL
• TBR
• TCO
• TDC Matrix
• Team Building
• Team Development
• Team Management Profile
• Team Management Wheel
• Team Member Behavior
• Team Roles Theory, Belbin
• Team Style
• Teamworker Role, Belbin
• Technical Analysis
• Technical Problems
• Technological Forecasting
• Technology Adoption
• Teece, David
• Telemarketing
• Teleshopping
• Ten Commandments for Media Consumers
• Ten Principles of Urwick
• Ten Schools of Thought
• Terminal Value
• Tertiary Sector
• Theory E
• Theory O
• Theory Of Constraints
• Theory of Inventive Problem Solving

• Theory Of Mechanistic and Organic Systems
• Theory of Needs
• Theory Of Planned Behavior
• Theory of Reasoned Action
• Theory X Theory Y
• Theory Z
• Thesis
• Thinker's Keys
• Thinking Preferences
• Third Party Logistics (3PL)
• Thom, René
• Threat of Substitutes
• Three Dimensional Business Definition
• Three Horizons of Growth McKinsey
• Three Levels of Culture
• Three Needs Theory
• Tie-in Marketing
• Tiggelaar, Ben
• Time Distance Complexity Matrix
• Time-Driven Activity Based Costing
• Time Management
• Time Sensitivity
• Time to Market
• Time Value of Money
• TIPS
• Too Big To Fail
• Too Interconnected to Fail
• Top-10 Management Concepts
• Top-down Approach
• TOPS 8D
• Total Business Return
• Total Cost of Ownership
• Total Productive Maintenance
• Total Productive Manufacturing
• Total Quality Management
• Total Shareholder Return
• Tough-Guy Macho Culture
• TOWS Analysis
• Toxic Employees
• Toyota System
• TQM
• Trade Advertising
• Trade Finance
• Trade Marketing
• Trade Marketing Mix
• Trade-off

• Traditional Warrant
• Training Within Industry
• Trait Leadership Theory
• Trajectories Of Industry Change
• Transactional Factors
• Transactional Leadership
• Transaction Cost Economics
• Transfer Pricing
• Transformational Business Model
• Transformational Factors
• Transformational Leadership
• Transmission Model
• Transparency, Corporate
• Treacy, Michael
• Treasury Stock
• Trice, Harrison
• Trimble, Chris
• Triple Bottom Line
• Triple Constraints
• TRIZ
• Trompenaar, Fons
• Trout, Jack
• TSR
• Tuckman, Bruce
• Turnaround Consultants
• Turnaround Management
• Turnaround Plan
• Turnaround Process
• Turnkey Contract
• Tversky, Amos
• Twelve Principles Of the Network Economy
• Twenty Thinker's Keys
• TWI
• Two Factor Theory
• Two Step Flow Model
• Two-Tier Board Structure
• Two-sided Focus Groups
• Types of Corporate Cultures
• Types Of Work Model
• Tyson, Shaun

U

• Ulrich, Dave  |  2
• Ultra Vires
• Unaided Recall
• Unbranding
• Uncertainty Avoidance
• Unconnected Problems
• Undercapitalization

• Underwriting
• Undifferentiated Marketing
• Undistributed Profits
• Unfreezing, Moving, Refreezing
• Unique Selling Proposition
• Unissued Stock
• Unity of Command

• Unity of Direction
• Unsegmented Marketing
• Uses and Gratifications Theory
• US GAAP
• USP
• Utilitarianism

V

• Valence
• Validity Effect
• VALS types
• VALUATION
• Value Analysis
• Value at Risk
• Value Based Management
• Value Chain
• Value Creation Index
• Value Disciplines
• Value Engineering
• Value for Money Audit
• Value Management
• Value Mapping
• Value Net
• Value of IT  |  2

• Value Profit Chain
• Value Proposition
• ValueReporting Framework
• Values and Lifestyles
• Value Stream Mapping
• Variable Costing
• Variable Costs
• VBM
• Vendor Managed Inventory
• Vendor Rating
• Venkatraman
• Venture Capital
• Venture Funding
• Vertical Agreement
• Vertical Diversification
• Vertical Integration

• Vertical Merger
• VFM Auditing
• Vicarious Consumption
• Virtual Business
• Virtual Company
• Vision
• Visionary Leadership  |  2
• Vision Statement
• vMEMES
• VMI
• VMOST
• Voting Rights Plan
• VRIN Resources
• Vroom, Victor  |  2
• Vulture Capitalist

W

• WACC
• Wade, Carole
• Wage Drift
• Waldroop, James
• Warrant
• Warren, Kim
• Waste Management
• Water Management
• Watchdog Model
• Waterman, Bob
• Weber, Max
• Web Marketing Mix
• Weighted Average Cost of Capital
• Welch, J.

• Wheel of Consumer Analysis
• Whipp, Richard
• Whisper Number
• Whistle Blower
• White Knight
• Whole Brain Model
• Wiersema, Fred
• Wilde, Dean L.
• Williamson, O.E.
• Window of Opportunity
• Wiseman, Rackoff, Ulrich
• With, Bob de

• WOMM
• Word of Mouth Marketing
• Work Absenteeism
• Work-based Competencies
• Work Breakdown Structure
• Workers’ Compensation Insurance
• Workers’ Liability Insurance
• Workforce Reducation
• Work-Hard, Play-Hard Culture
• Working Capital
• Working Capital Ratio
• Work-Life Balance
• Work Presenteeism
• World Class Manufacturing

X

• X-Efficiency

Y

• Yerkes-Dockson Law
• Yield Management

• Yield to Maturity
• YTM

• Yunus, Muhammad

Z

• Zachman, John
• Zaltman, Gerald
• Zeithaml, Valarie A.
• Zero Based Budgeting

• Zero Defects
• Zero-sum Game

• Zimbardo, Philip G.
• Z-Score

MBA Dictionary of Business Management Methods

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