Herbie
Did you read "The Goal"? Do you remember Herbie? Eliyahu Goldratt's Constraint Theory model is the practical result of his work on "how to think". In a number of books, Goldratt described certain thought processes and their applications.
Organizations are Complex
Organizations are a complex web of people, equipment, methods, materials
and measures. This detail complexity is bad enough. Then add to it the dynamic
complexity of changing customers, suppliers, workforce, regulations, etc.
and you have a picture of the challenge faced by today's management team.
Traditional Management Methods
Traditionally, management has divided the organization into smaller, more
manageable pieces. The objective is to maximize the performance of each part.
The global improvement is assumed to be equal to the sum of the local improvements. Right?
The Theory of Constraints
No, wrong! TOC claims that a change to most of the variables in an organization
will have only a small impact on the global performance - on the bottom line.
By trying to improve everything everywhere, the risk is that nothing will be improved that really counts. Why? Because if only a few key variables in any system influence overall system performance at any given time, trying to improve most of the system will be counterproductive.
Theory of Constraints provides a set of holistic processes and rules, all based on a systems approach that exploits the inherent simplicity within complex systems through focusing on the few variables – called Constraints - as a way to synchronize the parts to achieve ongoing improvement in the performance of the system as a whole.
Goldratt likens systems to chains, or to networks of chains. Like a chain, a system is only as strong as its weakest link.
An interesting phenomenon about chains is that strengthening any link except the weakest one does not improve the strength of the whole chain. Strengthening the weakest link produces an immediate increase in the strength of the whole chain — but only up to the level of the next weakest link.
Similarly, in business systems, it is usually the capacity of one element that determines the overall performance of the business, and striving to improve any aspect of the system other than that constraint won’t do anything.
The TOC Process. Steps
A company must first know its goal and the necessary conditions for achievement. Then it has to follow the “Process Of Ongoing Improvement (POOGI)” to identify, exploit and perhaps elevate the Constraint(s) in a continuous way:
- Identify (choose) the system’s constraint.
- Decide how to exploit the system’s constraint.
- Subordinate everything else to the above decision.
- (Evaluate various alternatives to) Elevate the system’s constraint.
- If the constraint is broken go back to step 1, but do not allow inertia to cause the system’s constraint.
The Main Types of Constraints of a Commercial System
- Capacity Constraint: A resource which cannot provide timely capacity as demanded by the system.
- Market Constraint: The amount of customers’ orders is not sufficient to sustain the required growth of the system.
- Time Constraint: The response time of the system to the requirement of the market is too long to the extent that it jeopardizes the system’s ability to meet its current commitment to its customers as well as the ability of winning new business.
TOC Solution Areas
- Operation (production) management - Make to Order (MTO) environment and Make to Availability (MTA)
- Project Management - CCPM - Critical Chain Project Management
- Distribution & Supply Chain Management - DTA - Distribute to Availability
- Finance & Measurements - Throughput Accounting
- Sales Management
- Marketing – Development of Market Offers
- Managing People - Management Tools (MT)
- Strategy & Tactics – How to develop a company-wide improvement plan
- Thinking Processes – Everything within a system is connected by cause and effect relationships. Identification of the causes leads us to the core problem/contradiction/conflict and this is the level for sustainable solutions. The use of cause and effect relationships helps us to structure our thinking, log our analysis and understand the suggested solution for any problem. The TOC - thinking processes provides a set of tools in doing so.
Useful resources about the Theory of Constraints
Current forum discussions about the Theory of Constraints:
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Impediments Analysis?
What is impediments analysis? Any help, please?
Editor: An inpediment is something that impedes; a hindrance or obstruction, an obstacle, a bottleneck....
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Theory of Constraints - PQ Game and GSIM Game
I have been using GSIM ad PQ games regularly to teach TOC fundamentals and concepts to my students in Business schools.
Please use both games to understand and strategize how to generate operating ca...
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Current Reality Tree
A useful tool that Goldratt uses to identify bottlenecks is the Current Reality Tree (CRT).
Similar to a Root Cause Analysis, a current reality tree is a statement of an underlying core problem and ...
7 5 comments |
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Courses about the Theory of Constraints.
Beginners Course
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Advanced insights about the Theory of Constraints. Here you will find professional advices by experts.
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Dealing with Changing Constraints Theory of Constraints
Often Management and Business Consultants reported the feelings that Constraints are continuously changing over the spac...
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What are Constraints? Theory of Constraints
Scientific Approach
A Constraint is something that limits an organization in reaching a higher level of performance. Generally, constraints ...
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Constraints in the Business World Practical Examples of Constraints
In the business world constraints can be categorized in three main different types.
1. Physical Constraints: those reso...
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Various sources of information regarding the Theory of Constraints. Here you will find powerpoints, videos, news, etc. to use in your own lectures and workshops.
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Introduction to Goldratt's Theory of Constraints Theory of Constraints, TOC, Just-in-time, Drum-Buffer-Rope, Shop Floor, Decision Making
Presentation about TOC, that briefly discusses the traditional approach to managing organizations and making decisions a...
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Theory of Constraints 101 TOC, Theory of Constraints, Eliyahu Goldratt, Focus on the Bottleneck
Concise 3-minute intro to the 5 main steps in Eliyahu Goldratt's Theory of Constraints....
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Theory of Constraints vs. ABC Compare TOC and ABC
Two system-based views exist regarding managerial value chain analysis: Theory of Constraints (TOC) and Activity-Based C...
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Supply Chain Collaboration SCC, Theory of Constraints
Successful supply chain collaboration (SCC) practices are rather exceptional, yet collaboration is believed to be the si...
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Compare with Theory of Constraints:
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Analogical Strategic
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Pyramid Principle | Brainstorming
| Kepner-Tregoe Matrix
| Crisis Management
| Game Theory |
Real Options |
Dialectical Inquiry |
Delphi Method |
Six Thinking Hats
| Plausibility Theory
| Mind Mapping
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