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Sivakumar, Singapore
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Reframing Organizations (Bolman and Deal)
I would like to know about Framing / Reframing of organizations.
What is the model and what are advantages, disadvantages, and challenges in simple terms.
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Jaap de Jonge Editor, Netherlands
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The Four-Frame Model of Bolman and Deal In a nutshell: Bolman & Deal described 4 distinctive "frames", lenses, filters, view points, from which people view the world and from which organizations can be seen or constructed. Here is a short explanation of each of their 4 frames:
- THE STRUCTURAL FRAME: sees organizations as structures with responsibilities, rules, prelacies and procedures. Origin: sociology, management science. The main challenge is to make the structure fit to the situation.
- THE HUMAN RESOURCE FRAME: sees organizations as an extended family. How to tailor organizations to satisfy human needs, improve Human Resource Management, and build positive interpersonal and group dynamics. Origin: psychology. The main challenge is to tailor the organization to people while still get he job done.
- THE POLITICAL FRAME: sees organizations as arena, contests or jungles. How to cope with power and conflict, build coalitions, hone political skills, and deal with internal and external politics. Origin: political science. The main challenge is to avoid situations where the power is in the wrong hands or too broadly dispersed.
- THE SYMBOLIC FRAME: sees organizations as tribes theaters or carnivals. How to shape a culture that gives purpose and meaning to work, stage organizational drama for internal and external audiences, and build team spirit through ritual, ceremony, and story. Origin: social and cultural anthropology. The main challenge is avoiding that the actors play their part badly, that symbols, ceremonies and rituals lose their meaning.

Source: Lee G. Bolman, Terrence E. Deal (2008) "Reframing Organisations, Artistry, Choice and Leadership"
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FREDDY VILLAVICENCIO Business Consultant, Venezuela
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Implementing Bolman and Deal's Four Frame approach Once you have a model chosen you might look for a method to put in practice. Prof. Michael Porter introduced PROCESS FLOW MAPPING and it is widely used around the world.
Depending on the size of the (...)
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Alex Har Business Consultant, Singapore
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Reframing Organisations The framework provides useful vocabulary to describe a company situation (situation analysis).
It is not normative in nature, i.e. telling people what to do. A company can be a Jungle and choose to r (...)
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Dr. Alan Williams Professor, Thailand
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I Wonder About the Words 'Reframing the Organization' Because of Past Experiences I suggest 'reframing' doesn't have a firm/specific meaning, and it very possibly leads to concerns and even job security thoughts/panic. Why generate these thoughts without a very good reason.
My sug (...)
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Jaap de Jonge Editor, Netherlands
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Don't Just Claim if you are Aligning the Organization, also Take Actual Measures @Dr. Alan Williams: Thank you for sharing this story which I found very informative and funny too. Amazing that no one ever thought of actually improving the customer service when customers complained (...)
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Dr. Alan Williams Professor, Thailand
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Reframing the Organization Yes, this situation is common. Here in Thailand 99% of companies/ business enterprises are very bad at customer service, and many such enterprises have the exact same organization structure, therefore (...)
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Ivy Teacher, Netherlands
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How to Use the 4 Frames of Bolman and Deal Reframing Organizations by Lee G. Bolman and Terrence E. Deal is a widely influential book in the field of organizational theory and management. It suggests that to effectively understand and address (...)
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