The Second Principle of Deming: Quality Philosophy

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The Second Principle of Deming: Quality Philosophy
I would like to emphasize the second principle of Deming, being a quality PHILOSOPHY, which I think is the most important one to reach quality parameters.
Take for example the Japanese economic growth, that was based on their own beliefs or philosophy... Wasn't it amazing? The achieved high quality in production or services is the best evidence for a good organization and for the right attitude of the people involved in the process.

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		P.Ramkumar Turnaround Manager, India
	0 The Second Principle of Deming: Quality Philosophy Dear Sokolova, nowadays people are focusing on quality only for the sake of it. But in reality the bottom level of the employees is the primary creator for the meaning of 'quality'. This quality can be integrated with "productivity, SOPs, specifications, customer satisfaction and self discipline". Since the word "Quality" describes infinity meaning...

		Sokolova Tatiana, Russian Federation
	2 Quality Management, Knowledge Management @P.Ramkumar: Thank you for your comments, but honestly speaking I don't understand what the quality for the sake of it is. There are two different types of QUALITY: - the first is absolute, which is objective and cannot be measured (a masterpiece of art, for example), and - the other is relative or measurable, proved by certain features or parameters presented in a certain product or services. In both cases it is the result of individual or collective labor or creative activity. So it doesn't matter how many management levels of organization take part in the process, the process itself should be well balanced and consolidated talking about people's intentions and ideas about what quality they are seeking for.Here the decisive role to make collective communication efficient is the second principle of Deming, in other words, the right philosophy...

		Rogov Interim Manager, Russian Federation
	0 My Point of View on the Importance of Quality Philosophy Tatiana, in order to reach good results in quality indicators it is necessary to have a strong team including managers and operators who believe that "there must be a better way...". Continuous improvement and a strong corporate quality culture at all levels of company form the basis to achieve outstanding quality results.

		Jan Janssens, Luxembourg
	2 Quality as a Philosophy Dear Tatiana, I think I very well understand what you mean. Working for some years now in TQM and dealing with quality in translation (management), I believe that quality should first of all be presen (...)

		Sokolova Tatiana, Russian Federation
	0 Quality Philosophy @Jan Janssens: Thank you for your reply, I agree with you that the the process of quality evaluation is costly and can not give any objectivity in practices, as it lies in plural vision of all custom (...)