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How to Maintain High Quality: 4 Entities

 
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(Total) Quality Management

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Ibrahim Mendahawi Ibrahim Mendahawi
Manager
16
How to Maintain High Quality: 4 Entities
Four entities should be maintained to have high quality:
1. Service - Maintain high quality services and always look for chances of improvement.
2. Employees - Continuous education, motivation, empowered and space for innovation and new ideas. Recognize and reward excellence.
3. Management - Do customer satisfaction studies and remove the barriers in the work environment to improve the communication.
4. Production - Always maintain the production capability to have high quality of production.

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  John Vincer John Vincer
Manager, Canada
 
4
Maintaining High Quality: Add a 5th Entity
Perhaps - 5. Suppliers should be added as # 5 on the list ~ ensure you have quality suppliers so that the products and services you recieve from them contribute to quality production.

  ALABI OLUSHOLA ALABI OLUSHOLA
Management Consultant, Nigeria
 
-2
Maintaining High Quality
I would like to replace the suppliers with customers (external and internal). Their input has a great impact on the output of an organisation.

  ganessan ganessan
Business Consultant, India
 
2
Maintaining High Quality Requires Continuous Monitoring and Audits
Ibrahim's five points (including the added 5th one: Suppliers) are good with regard to maintaining high quality.
Continuous monitoring and audits will help continuous improvement of the quality in all areas.

  ANUJ KUMAR SHRIVASTAVA ANUJ KUMAR SHRIVASTAVA
Manager, India
 
0
Maintaining High 'Quality'
Note that 'Quality' is a concept which is always in a mind of a person.
The definition of it changes from person to person and according to requirement.
Hence we can define quality as the "NEED OF THE CUSTOMER AT SOME POINT IN TIME"
I am completely satisfied with the points above.

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Special Interest Group
More on (Total) Quality Management
Summary
Forum
topic Reward Mechanisms and Total Quality Management
👀How to Maintain High Quality: 4 Entities
topic What is Total Quality Management? Definitions
topic How to Implement Total Quality Management? Implementation Approach for TQM
topic Limitations of Total Quality Management
topic Quality Management Stages
topic Quotes on Total Quality Management
topic Significance of Business Partners in Total Quality Management
topic Total Quality Management vs Taylorism
topic The Second Principle of Deming: Quality Philosophy
topic Why Eliminate Quality Inspection?
topic Measuring Performance without Numerical Quotas
topic Total Quality Management and ISO
🔥 TQM at Public Administrations
topic Dr. Deming's TQM Beliefs
topic Total Quality Management has to Include Employee Participation
topic Required Changes in Employee and Managers Roles and Behaviors in TQM
topic No Quality Improvement Without Measurements
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(Total) Quality Management



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