Add Unlearning to Kotter's Change Phase Model
Even when a lot has been discussed about why change process don't succeed and various points have been outlined, but I feel that the
power of unlearning has been left out in all these discussion so far. Even Kotter's change theory does not talk about unlearning, which could be an essential step to achieve change.
When we talk about the change phase model, I advise to include unlearning.
Unlearning can be achieved through seven factors:
1. Thinking and action - unlearn old and outdated way of thinking, your action will change.
2. Aspirations - there is a need to avoid multitasking and focus on bigger issues to achieve desired change.
3. Relationships - in today's networked world, we need to develop new relationships with people and environment. We need to unlearn the old ones.
4. Religion - we should not allow God to come in between achieving desired change. We must try to understand God in current perspective for change.
5. Hierarchy - change is mostly initiated by younger people in the organisation. It is important that existing hierarchical structures are unlearned to achieve change.
6. Example - we must create a godfather from existing resources. We must use some books, quotations and websites to work as a godfather. Change will come easily.
7. Wisdom domain - it is difficult to take day to day tough decisions on the way towards change. If we fix some wisdom domain which is taken for granted, it is easy to achieve change.
I am sure that a better inclusion and understanding of unlearning will help to achieve change.
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KK Verma Director, India
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Change Phase Model Needs a Change @Jaap de Jonge (Editor): from my point of view, in the change phase model, we need to replace the current "5. Empower people to clear obstacles" with "5. Help people unlearn outdated things".
Today clearing obstacles is not possible, unless people are educated about unlearning. System processes and products have passed through so much change that it is not possible to amend them, they have to be unlearned.
For example, today we have to unlearn Windows XP to grab the opportunity provided by the Windows 7 operating system. Unlearning the old os is the only alternative to clearly understand the new system and exploit it to the fullest.
If proper unlearning takes place, people can get short term wins and enjoy it.
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