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han chee rull, Malaysia
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The Roles of Top and Middle Management in Change
Top management must commit itself in words and deeds to accomplish the planned change. We must go more for substance rather than form. Engagement is necessary and the role of middle management is crucial as facilitators and communicators.
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Becka, United States
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The Role of Top and Middle Management in Bottom Up Change
@Winston Roseval: I have found the vision being created and communicated from the bottom up has resulted in change with less resistance. Although the path has been a bit different.
The vision was created and informal implementation started (with change agent) on front line. Then top management hears about it from front line staff at a staff meeting. Top and middle management were aware of vision although viewed more as staff moral booster and not as serious change that increases value.
Top management then inquires with middle management. Middle management then has to follow up with front line and touch base with visionary on front line and also open up communication with top management and front line change agent to effectively communicate and continue to implement vision. It is interesting to watch how this roles out. It is still in process and correlates to both topics above.
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Amir Ince Syafruddin
HR Consultant, Indonesia
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Management Should Also Appoint Change Agents
@Winston Roseval: I agree with you and I think top management has to create a change agent in the middle of all involved too.
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Frik Reynecke
Management Consultant, Saudi Arabia
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Sponsorship and Management Involvement in Change Processes
Before you even get started with middle management; I believe it is important that there is a sponsor for the change (providing the budget, resources and lead by example). The leadership team must be aligned in support of the initiative so everybody delivers the same message and takes responsibility for their part/contribution.
This leads to building a coalition that can then include middle managers. Why not make middle managers (front-line knowledge and experience) the change agents (communicate and manage risks/resistance) as they have an important role to play anyhow?
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Vince Mabutas
Manager, Philippines
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Top Management Involvement in Change
Still, one coalition that must be built and to looked into is that of Top Management. You may not have the approval of all, if you do not have the critical number or ones to agree, achieving the chang (...)
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Winston Roseval
Manager, Suriname
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Creating Organizational Change Through Social Interaction
@Becky, I enjoyed your posting.
I find it interesting that your organization starts off the change process in a more relaxed, less demanding and self steering environment such as your 'informal imple (...)
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Winston Roseval
Manager, Suriname
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All Should be Involved in the Change
I agree with the fact that there is an important role assigned to middle management, but they shouldn't be the ONLY communicators of change.
In an open bureaucracy this certainty doesn't effect chang (...)
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