Relational Capital

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What is Relational Capital?

Relational Capital is a category of Intellectual Capital or Intangible Assets that is created and maintained by having, nurturing and managing good relationships with clients, suppliers, employees, governments, other stakeholders and even competitors. Elements can include the value of things as:

• The Networks that an organization is part of.

• The Strategic Alliances, Joint Ventures, Coalitions a firm has formed.

• The corporate brands, Brand Loyalty, good Brand Management.

• The Corporate Reputation.

• Goodwill, customer satisfaction, Customer Permission, client relations, Customer Loyalty.

• Relationships with government agencies and other stakeholders.

Notice that the value of relationship capital is based on both the sheer presence of certain relationships and on the capability to handle and manage the relationships well. For example, the leadership and charisma of the Chief Executive Officer, who recognizes and commits to leveraging this value category, can be a major factor in the creation of relational capital. It is also referred to as Market Capital.

Forum Start a new topic about Relational Capital Write here. Ask a question or explain something. Forum about Relational Capital. 🔥 Relational Capital and Effectiveness How precisely does relational capital contribute to organisational effectiveness?... -1   1 comments Types of Intellectual Capital Could you explain the 3 types of intellectual capital? ... -1   1 comments

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Expert Tips Advanced insights about Relational Capital. Here you will find professional advices by experts. Consultancy Tips Teaching Tips Practical Implementation Tips Three Reasons for Dysfunctional Buyer - Supplier Relationships Supply Chain Management, Purchasing, Alliances, Partnerships, Supply Chain Relations Roloff, Aßländer and Nayier (2015) did research on the conditions for (un)successful buyer-supplier relationships and fo...

Information Sources Various sources of information regarding Relational Capital. Here you will find powerpoints, videos, news, etc. to use in your own lectures and workshops. Management Accounting of Intangible Assets Intangible Assets, Intellectual Capital Measurement This presentation provides information about intangible assets and the effective management/accounting of these assets. ... Peer and Co-worker Relationships Relationship Management, Emotional Intelligence, Coaching, Emotional Work, Relationship at Work, Employee Relationships This presentation is about the relationship between peer and co-workers, and includes the following sections: 1. Nature... Customer Loyalty: Retaining Customers And Solving Customer Complaints Customer Loyalty, Customer Retention, Brand Loyalty Presentation about loyalty that also include strategies to retain consumers and the identification and management of con...

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Compare with: 4 Dimensions of Relational Work  |  Edvinsson’s Skandia Navigator  |  Sveiby’s Intangible Assets Monitor  |  M'Pherson's Inclusive Value Measurement  |  IC Rating  |  Tangible Assets  |  Brand Recognition  |  Customer Relationship Management  |  Social Capital  |  Customer Loyalty Program

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