12manage Smart Card FAQ

Are you having problems with the 12manage Smart Card? Follow these topics:

I.  : What is the 12manage Smart Card?

The 12manage Smart Card allows you to use 12manage wherever you are. Even without internet.

Provides summaries of over 400 management methods in 12 languages, plus an English dictionary of management terms explaining 2000 business concepts.

Copy, paste and print text fragments and graphics for limited personal, educational and business use (republication prohibited).

Simple to use, works extremely fast, credit card format - only 0,8 mm thick. 


II.  : How can I Buy the 12manage Smart Card?

  1. One Smart Card ( 89 )
  2. Included in Premium Membership:
    1. Not a member yet? Register and choose a Premium Membership (min 1 year!)
    2. Already a free member? Upgrade to Premium Membership: Log in > Top menu: [Upgrade] (choose min 1 year!)
    3. Already a Premium member? Renew your Premium Membership: Log in > Top Menu: [Preferences] > [Renew your Membership]
  3. Volume discount: Five(5)  |  Ten(10)  |  Twenty-five(25) Smart Cards

III.  : How can I pay for the 12manage Smart card?

There are two ways, see our separate payment help page.


IV.  : How do I Start my Smart Card?

  1. Insert your Card into an USB slot of any Windows PC. The application will start automatically, depending on your windows version.
  2. Did the application not start automatically? Open Internet Explorer and go to the root directory of your Smart Card. Double-click start.bat.
  3. Enter the Password. The password has been supplied in the welcome letter of your Premium Membership.


V.  : The 12manage Smart Card on a MAC?

The 12manage Smart Card has been designed for all Microsoft Windows PCs with Internet Explorer.

We do NOT support running it on Mac computers. However, tech savvy people can use VMware Fusion or Parallels Desktop software to create a VM on your Mac.

This should then allow you to run the smart card as usual on a Windows PC.


VI.  : I forgot the password

The password has been supplied in the welcome letter of your Premium Membership.

If you forgot the password, send an email to info@12manage.com and mention the email address of your Premium membership.

VII.  : I need to unlock the 12manage Smart Card

The 12manage Smart Card is personal and can be used on multiple computers. Just insert your card in any Windows PC.

Don't copy your Smart Card. It will not work. To buy a smart card, see Topic II above.

VIII.  I'm still having another problem...

Please send an email to info@12manage.com.



About 12manage | Advertising | Link to us / Cite us | Privacy | Suggestions | Terms of Service
2020 12manage - The Executive Fast Track. V15.3 - Last updated: 26-1-2020. All names of their owners.