Knowledge Management Quotes

The single greatest challenge facing managers in the developed countries of the word is to raise the productivity of knowledge and service works

Peter F. Drucker 1909-2005, American management guru, in Harvard Business Review Nov-Dec 1991

Imagination is more important than knowledge

Albert Einstein 1879-1955; German-born American theoretical physicist

The soft stuff is always harder than the hard stuff

Roger Enrico, Vice Chairman of PepsiCo, referring to areas like HRM as opposed to quantitative factors in Fortune, November 27th, 1995

Innovations are created primarily by investment in intangibles. When such investments are commercially successful, and are protected by patents or first-mover advantages, they are transformed into tangible assets creating corporate value and growth

Baruch Lev, Intellectual Capital guru in Intangibles (2001)

It would be hard to find a corporate annual report in my country that does not state "Our most important asset is our people"- yet our accounting rules make it literary impossible to reflect this on the balance sheet, and we have just completed a decade in which business after business in the US has flagrantly ignored its reality in part because this is not the way we "keep score"

John Diebold, Chairman of consulting firm Diebold

Companies...have a hard time distinguishing between the cost of paying people and the value of investing in them

Thomas A. Stewart 1948-, US journalist and author in Intellectual Capital (1997)

Of central importance is the changing nature of competitive advantage - not based on market position, size and power as in times past, but on the incorporation of knowledge into all of an organization's activities

Leif Edvinsson, Swedish Intellectual Capital guru in Corporate Longitude (2002)

There is less to fear from outside competition then from inside inefficiency, miscalculation, lack of knowledge. Beat your competitors with the knowledge edge! Train your staff!


A person who graduated yesterday and stops studying today is uneducated tomorrow


The store of wisdom does not consist of hard coins which keep their shape as they pass from hand to hand; it consists of ideas and doctrines whose meanings change with the minds that entertain them

John Plamenatz

Not everything that can be counted counts, and not everything that counts can be counted.

William Bruce Cameron in "Informal Sociology: A Casual Introduction to Sociological Thinking" (1963), American Professor of Sociology

I hear, I forget. I see, I remember. I do, I understand

Confucius 551 BCE 479 BCE, ancient Chinese thinker and philosopher

Knowledge is power

Sir Francis Bacon 1561 -1626, English philosopher, statesman, essayist and scientist

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