Holistic Management Tool

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Holistic Management Tool
Ernest Klokow, Consultant, South Africa

Need to integrate all kinds of strategic/tactical/operational information into a Dashboard for management decisionmaking

Gartner has had as their major theme during the past couple of years (at their BI conferences) the need to integrate Business Intelligence and Performance Management. (often referred to as BI-PM for short). I support that vision. BI becomes more valuable if it supports KPI's and BSC measures as well as real time tactical/operational decision making.
But I want to even expand on that view by envisioning a Dashboard that will provide information about strategic / tactical and operational issues that are critical to the success of the organisation that could include the following areas of information:
  • Business Intelligence
  • Performance Management Scorecard
  • Strategy Map/Cause&Effect Feedback
  • Root Cause Analysis
  • Project Management
  • Process/Workflow Management
  • Personnel Management
  • Financial Management
  • Risk Management
  • Governance/Compliance
Since this represents a mass of information the system will have to support Alerts when certain boundaries are exceeded. Then the system must also provide communication functionality and the ability to assign tasks and get feedback on progress. Lastly the system must also indicate the effectiveness of actions implemented to rectify problem areas. Too much to ask for? I don't think so! -

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