Why is it Important to Develop a Vision for BPI/LSS

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Why is it Important to Develop a Vision for BPI/LSS

Ger de Waard, Management Consultant, Netherlands

Take the time to identify where you ultimately want to take your business.

In my experience, businesses heading into business process improvement (read Lean Six Sigma) projects should take the time to identify where you ultimately want to take your business. Why is this so important? Because it can be difficult to improve a specific process if there isn’t a clear idea of what the outcome should look like.
I suggest that businesses take a step back from a specific BPI initiative, and create a compelling overall vision. Take a look at some simple vision statements such as:

We will satisfy the customer by creating products with compelling value.
We will improve customer satisfaction by delivering products by the requested date.
We will create a secure environment for everyone of our employees by growing the business 20%+ annually.
We will create long term business value by keeping EBIT above 20% of sales.
We will treat each other with respect by continuing to develop a learning environment.
We will foster a collaborative and supporting working environment, and put into practice the approach that making a mistake while implementing positive change will always be supported.

Each one of these vision statements is forward looking, specific and helps to define what the successful outcome should look like.

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Other Views by this Author: Six Sigma Process Capability | Lean Six Sigma Provides a Means to Improve the Delivery of Productes and Services Using a Disciplined, Project-based Approach