Article / Leadership
B S Sekhar, Member, HR Consultant, India
The Management of Human Will
Willingness is more about objectivity & CAN is subjective to one's belief. We have seen people with Will (here Skill is limited to required basics) doing better than the ones with Skills-without-Will ( here skill is unlimited)
The skills that we acquire will take more time to vanish than our will to use them. That's when we outgrow the job. Some people outgrow their activity too fast - like me. Most of them are 'stable' or keep the will to use their skill longer. But either way, we are bound to lose our will one day; sooner or later. Hence we are all of the same kind & differ only in degrees.
The ideas of strong will with basic skill sets can deliver superior results brings us to the importance of hiring Will. The will of skilled can easily be killed while a skill cannot be developed easily. Hence keeping the will of the team & giving time to develop skill could be a better option for productivity.
Today in the world of capsules, we also want to look for someone who had "performed earlier" to come and translate his performance. With the increase in the available job options & narrowing of sectoral gaps in the skill sets, the performer mentally outgrows his performance much sooner than we expect him to. Is it a solution to hire him in the same capacity? Certainly we don't agree.
While what sustains the Will is a subject of an unending debate, its the manager who sustains the will of his team produces results. Here, the consistent WILL is the rule of the game.
Skill can be the means and the Will is objectivity. In a changing business environment the means of business keep changing yet the means to protect the Will doesn't. It’s all time constant - Human Touch.
Human Will precedes business intelligence. What is its value if we were to buy it? How much we lose if we don’t have that as our business ingredient? New ideas, superior talents, technology driven supports and the like have come handy today, besides human will ....... and nothing can take the place of a human will. How often do we perform a Will Check in our organisations?
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