What a supervisor, Manager, & Director Should Be, Know, & Do


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What a supervisor, Manager, & Director Should Be, Know, & Do
Feraidoon Bakhtiari, Member, CxO / Board, Iran

A. Should Be:

- A morally sound
- Creative and imaginative
- A member of management
- Fair to employees and associates
- A teacher
- Emotionally mature
- A planner
- Respectful of himself and others
- Decisive
- An organizer
- Dependable, reliable
- A motivator
- Expressive in speech and in writing
- Keen minded
- A manager
- A self starter and hard worker
- Loyal to employees and associates
- A human being
- A leader

B. Should Know:

- The aims, principles and objectives of his company
- Company organization and his place in it.
- His own and related duties and responsibilities
- Company policies, practices and procedures
- Principles and methods of modern scientific management
- Company products, processes and markets
- Production planning, scheduling and control
- Cost requirements and control
- Quantity requirements and control
- Job, trade, technical and professional knowledge
- Professional (leadership) standards
- His own strengths and continuing development needs
- The art of creative thinking
- Principles and methods for achieving good human relations
- Selection and placement principles, tools and techniques
- Effective training methods
- Line and staff functions
- Communications
- Safety
- How to deal effectively with machines, materials, methods and men

C. Should Do:

- Think creatively, logically and constructively
- Plan, organize, execute, and follow up
- Select and place employees
- Teach employees
- Make work Assignments
- Provide proper materials, equipment and supplies
- Keep people informed
- Control quality
- Reduce or eliminate waste
- Control Costs
- Make continued improvements
- Carryout company policies and procedures
- Look after the welfare and conduct of employees
- Cooperate with others
- Keep adequate records
- Enforce rules and regulations
- Handle employees problems – help them to help themselves
- Correct unsafe working conditions
- Maintain good housekeeping
- Study for continued improvement and advancement


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