Ensuring Accountability

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Ensuring Accountability
Cindy Palomo, Manager, United States

One of the core tenets of leadership/management is holding employees accountable for their actions. Why is this still an issue?

Something that seems to be so basic, so easily understood, and so easily defined, appears to remain a msytery. Organizations spend untold millions in "training" their managers and leaders in various people management skills. Everyone agrees - including the managers and leaders themselves - that holding employees accountable (for their goals, their behaviors, their actions, etc.) is essential for team and organizational productivity. Yet it appears that very few follow through. This phenomena is not limited to line managers, however. There are plenty of examples of middle and senior level managers/leaders who are not held accountable. I can't but think how much more effectively organizatoins would operate if we could - somehow - discover the "magic pill" that, if taken, would ensure all employees (from individual contributor to senior leader) would be held accountable for their actions. I would be interested in hearing from others who may have actually discovered the "magic pill."

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