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Changement des Cultures d'Organisation

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Résumé

« Puisqu'elle entraîne l'introduction de quelque chose de nouveau et essentiellement différent de ce qui prévaut dans les cultures existantes, l'innovation culturelle est (...) plus difficile que l'entretien culturel. Quand l'innovation se produit, quelque chose change ou en déplace d'autres… Les personnes résistent souvent à de tels changements. Elles ont de bonnes raisons. La gestion réussie du processus de changement de culture ou de la création de culture entraîne souvent de convaincre les personnes que les gains probables sont supérieurs aux pertes ».


Dans leur excellent livre « The Cultures of Work Organizations », Harrison Trice et Janice Beyer fournissent un certain nombre d'idées que vous devriez mémoriser et prendre en considération lorsque vous changez la culture d'une organisation :


Huit considérations à garder à l'esprit quand vous changez la culture de l'organisation

  1. Capitalisez à partir des moments propices. Par exemple une performance financière décevante. Assurez-vous que les gens perçoivent réellement le besoin de changer.

  2. Combinez prudence et optimisme. Créez des perspectives optimistes concernant ce que l'effort de changement apportera.

  3. Comprenez la résistance au changement de culture. Aussi bien au niveau individuel [les craintes de l'inconnu, l'intérêt personnel, l'attention et la mémoire sélectives, les habitudes, la dépendance, le besoin de sécurité] qu'au niveau de l'organisation ou du groupe [les menaces pour son pouvoir et son influence, le manque de confiance, les différentes perceptions et buts, la rupture sociale, les limites de ressource, les capitaux fixes, les accords inter-organisations].

  4. Changez beaucoup d'éléments, mais préservez une certaine continuité. Par exemple identifiez les principes qui demeureront constants.

  5. Prenez en compte l'importance de la mise en oeuvre. L'accord initial et l'enthousiasme sont insuffisants à eux seuls pour mener le changement de l'avant :

    • adoption
    • mise en oeuvre
    • institutionnalisation.
  6. Sélectionnez, modifiez, et créez les formes culturelles appropriées. Utilisation des symboles, rituels, langues, histoires, mythes, métaphores, rites, cérémonies.

  7. Modifiez les tactiques de socialisation. La première voie par laquelle les personnes apprennent la culture de l'entreprise est par le processus de socialisation au tout début de leur emploi. Pour cette raison, si les processus de socialisation sont changés, la culture de l'entreprise commencera à changer.

  8. Identifiez et cultivez le Leadership d'innovation. Les membres sont peu susceptibles d'abandonner la stabilité sécurisante qui leur vient d'une culture existante et suivent un chef dans une nouvelle direction que si ce chef respire la confiance en soi, a des convictions fortes, une personnalité dominante, et puisse prêcher la nouvelle vision avec art et éloquence.

Livre : Harrison Trice and Janice Beyer - The Cultures of Work Organizations


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Forum

Discussions du forum sur Changement des Cultures d'Organisation. Ci-dessous, vous pouvez poser une question sur ce sujet, partager vos expériences, signaler un nouveau développement ou expliquer quelque chose.


🔥 Analyser les artefacts de l’organisation
Prendre en compte la culture organisationnelle qui se fonde sur les traditions, normes, valeurs dominantes et les croyances de l’organisation. Sans oublier d’analyser les artefacts qui sont selon Edga...
Évaluation2
 
sujet La communication se considère une composante de changement très importante
La communication se considère une composante très importante dans la gestion de l'organisation. Communiquer c'est mettre en commun, la vision, les objectifs et les defis. Comment pouvons nous changer...
Évaluation1
 
Commentaires1 commentaires
sujet Changement de culture de l'organisation
Il existe d'autres considérations non moins importantes à prendre en compte, comme: 1. La ou les cultures locales pour une organisation en délocalisation; 2. Un management spécifique des ressources ...
Évaluation1
 
sujet Des règles normatives et des règles pragmatiques
Ce sont ces règles cités précédemment, qui déterminent le mode de fonctionnement de l’organisation à travers la précision des niveaux hiérarchiques, par exemple. Elles essaient également de prévoir le...
Évaluation1
 
sujet Why you Should Change an Organizational Culture Slowly
You consistently hear lots of people talking about the need to change the culture of organizations. Technology-oriented people in particular stress the need to do so quickly, radically and even totall...
Évaluation44
 
Commentaires46 commentaires
sujet The Leader's Role in Culture Change
The leadership in most cases craft and engineer the culture change. They need to demonstrate the aspects of the new culture. They begin to own and dispense the new ways. A new culture must be learnt a...
Évaluation26
 
Commentaires8 commentaires
sujet Is Culture Change not Manipulating Employees?
Is this way of planned dealing with (changing) organization cultures not in fact a way to manipulate the work, minds and values of employees? If yes, is this manipulation allowed, as changing the cul...
Évaluation25
 
Commentaires16 commentaires
sujet Organization Cultures Have to Change
Changing organizational cultures is indeed hard but there is no other way out as organizations exist to serve the interest of the society besides the mission of the respective organization. Technolog...
Évaluation12
 
Commentaires23 commentaires
sujet What is Organisational Culture?
None of the post's here initially define what organisational culture is. To include it: "Communication and behaviour that reflects the virtues, values and beliefs of a group being considered". Then ...
Évaluation11
 
Commentaires5 commentaires
sujet Shaping Organization Culture through Stories
We can also look at culture as the daily set of stories that people tell in a complex adaptive system. This means if you want to change the culture, change the system constraints that influence the st...
Évaluation7
 
Commentaires2 commentaires
sujet Change in 3rd World Countries Vs. Developed World
Although change is a must in an international context, the importance varies in some parts of our world, specially in the 3rd world countries. Here, the speed of change is slow and sometimes there is ...
Évaluation7
 
Commentaires2 commentaires
sujet Unoffical Leaders and Cultural Change
Managers must identify and ensure unoffical leaders have ownership in the cultural change process of the company. Unofficial leaders are those who have perceptions of authority or have natural leaders...
Évaluation1
 
sujet Organizational Development and Organizational Culture
How are organizational development and organizational culture interrelated, of what value is the knowledge of this interrelationship to managers?...
Évaluation0
 
Commentaires2 commentaires

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Meilleures Pratiques

Les sujets les mieux notés sur Changement des Cultures d'Organisation. Vous trouverez ici les idées les plus précieuses et des suggestions pratiques.


🥇 How can we MEASURE Mindset Change?
To successfully change an organisation, one major step is often to change the mindset of the people. I am curious to your insights / knowledge: 1. How can we measure the improvements made on changing...
Évaluation68
 
Commentaires81 commentaires

🥈 How to Change Bad Norms or Behaviors of your Team?
I read an interesting article about changing bad norms or behavior. Suppose you're appointed as a new manager of a team that isn’t working hard enough or that is otherwise behaving in an objectionable...
Évaluation29
 
Commentaires28 commentaires

🥉 Changing Organization Cultures: What is the Critical Element to Start?
When you study the political culture of a country for instance, USSR from Tsarist Russia it took a revolution to change a culture. The only thing that revolutionaries forget is the innate culture of p...
Évaluation29
 
Commentaires27 commentaires

sujet Engage People in Vision, Strategy and Culture Change
Some very interesting observations and insights here. I agree totally that the people within the organization have to be engaged in its vision and strategy - and to find their place in it - and how th...
Évaluation8
 
Commentaires7 commentaires

sujet Culture Change and Coalitions
The drive for control of scarce resources forces a political frame in the process of a culture change among groups with diverse interests. The dominant coalitions (old guards, stewards, partisans) pla...
Évaluation8
 
Commentaires8 commentaires

sujet Changing Culture Through Working on TRUST
It is my conviction that in practice changing a culture in a wanted direction starts and ends with the creation of trust-based relations between people and within teams. Trust results in better commun...
Évaluation7
 
Commentaires7 commentaires

sujet Organizational Culture and Intellectual Capital System
According to Stewart (1997), intellectual capital (IC) consists of information, intellectual property, intellectual material, knowledge and experience that can be utilized to create wealth. Schein (1...
Évaluation7
 
Commentaires20 commentaires

Conseils d'Experts

Idées avancées sur Changing Organization Cultures (Anglais). Vous trouverez ici des conseils professionnels d'experts.


Subject

Concerns Against Change and their Remedies

Change Management, Organizational Change
According to Ken Blanchard in the article “Mastering the Art of Change” (Training Journal, January 2010), it is importan...
Subject

Leadership Strategies for Change

Initiate, implement, develop and sustain change
In response to the high rate of change failure, Ken Blanchard and his team have developed the Blanchard Leading Through ...
Subject

Establishing an Organizational Culture of Perpetual Crisis

Corporate Culture Best Practice
An interesting article in the issue of Fortune (Sept. 5, 2005, no. 15) explains how Jong-Yong Yun, CEO of Samsung, is re...
Subject

Strategies to Change Employee Habits, Hearts and Heads

Changing Organization Cultures
According to J.E. Kee and K.E. Newcomer ("Why Do Change Efforts Fail? What Can Leaders Do About It?", The Public Manager...
Subject

Other Organization Culture Frameworks

Comparing Organization Culture Constructs
One reason so many constructs have been proposed is that organizational culture is so vast and inclusive in scope. Came...
Subject

Pitfalls and Best Practices in Culture Change

Changing Organizational Cultures, What to DO and what NOT
According to Jon Katzenbach and Ashley Harshak ("Stop Blaming Your Culture", strategy+business, Spring 2011, Issue 62), ...
Subject

Key Success Factors when you're Designing your Change Management Program

Best Practices, Change Management, Organizational Change
In their article "Making Change Happen, and Making It Stick" (published in the online edition of strategy+business, Dece...
Subject

3 Stages of Cultural Change

Creating Cultural Change with Strategic Intent
In his 1994 paper "Leadership and Strategic Intent" Charles E. Smith identified three main stages in the process of cult...
Subject

Building an Organizational Coaching Capacity

Developing an Organizational Coaching Capacity, Learning Organization, Developing Coaching as an Organizational Capacity
COACHING ON AN INDIVIDUAL LEVEL In their book "Trillion Dollar Coach: Lessons for Managers", Google's Schmidt, Rosenber...
Subject

How Transforming an Organization Culture is Like Treating an Addiction

Organizational Culture Change, Transformation of Company Culture
Ferrazi (2014) argues that changing organization cultures and treating drugs addiction have a lot in common. Indeed this...
Subject

What Change Agents Should I Use?

Change Management, Organizational Change, Turnaround Management
When choosing between internal or external change agents, organizations should consider following advantages and disadva...
Subject

Why is Changing an Organization Culture So Hard? The ASA Model (Schneider)

Organization Culture, Culture Change, Corporate Culture, Change Management, Recruitment
Why is changing an organization culture so difficult? Because, once it is established, a culture has the tendency to str...
Subject

Key Behaviors of Innovative Organizations

Innovation Management, Culture Change, Organizational Change, Innovative Culture, Organizational Culture
Many large-scale attempts to make organizations more innovative are experiencing organizational inertia, barriers and/or...
Subject

How Should CEOs Manage and Communicate the Main Messages?

Strategic Communication, Leader Skills, Communication Skills, Leader Perspective
Inspiring the organisation to create a better future is arguably the ultimate mission of any leader or CEO. That's why a...
Subject

7 Mechanisms to Change Corporate Cultures

Change Management, Organizational Change, Culture Change
Management can choose from this menu of actions to change a problematic corporate culture: 1. Making a compelling case...
Subject

A Closer Look at How Change and Innovation Decisions are Made

Decision-making on Organizational Change, Innovation Decision-making, Contingent, Participative Decision-making
Kim, T (2015) elaborates on decision making on "non-routines" or innovations. According to him, non-routines can be seen...
Subject

The 7C Framework for Successful Personal and Professional Change

Personal Change, Professional Change, Personal Transition, Professional Transition, Embracing Change
In the article 'Managing Yourself: How to Embrace Complex Change", Brimm (2015) provides a framework of seven C’s that c...
Subject

PROs and CONs of a Strong Corporate Culture

Corporate Culture Change, Change Management, Organizational Change
Implementing a significant change is generally easier when the corporate culture is not strong. By strong Corporate Cult...
Sources d'Information

Diverses sources d'informations sur Changement des Cultures d'Organisation. Vous trouverez ici des powerpoints, des vidéos, des actualités, etc. à utiliser dans vos propres conférences et ateliers.


Présentation

Management Across Cultures: Managing in a Global Context

Cross-Cultural Management, Cultural Dimensions, Cultural Intelligence, Multicultural Teams, Global Leadership, Global HR
This presentation consist of six sections that together form an extensive description of management across cultures. The...
Vidéo

Your Organization Needs to Change its Strategy Implementation Method

Strategy Execution, Strategic Change, Change Management, Strategy Implementation
Dr. John Kotter explains most clearly how the rate of change of events, technology, globalization, products and markets ...
Présentation

How to Manage Creativity in Organizations

Innovation Management, Managing Creativity, Managing Creative People, Fostering Creativity in Organizations, Creativity
This presentation elaborates on the management of creativity in organizations, and includes the following sections: 1. ...
Présentation

Organizational Culture and Critical Theory

Organizational Culture
A detailed presentation, explaining Organizational Culture and Critical Culture. A description of Organizational Cultu...
Article

Culture, Cultural Competence, Cultural Intelligence and the CQ

Cultural Intelligence
This presentation is a good introduction to culture and contains three large sections: Culture, Cultural Competenence an...
Vidéo

What is Corporate Culture? 4 CEOs Share their Views

Corporate Culture, Organization Culture, Organizational Culture, Starter for Training / Workshop
Arkadi Kuhlman (ING), Tony Hsieh (Zappos), Bernie Marcus (Home Depot), Shelly Lazarus (Ogilvy & Maher) share their views...
Vidéo

How to Build a Global Organizational Capability?

MNCs, Multinationals, Multinational Companies, Globalization, International Leadership Development, Cultural Intelligenc
A. How to build a global leadership group in which people can cope with the complexity of working globally? 1. Re...
Vidéo

Dealing with Strong Resisters

Dealing with Resistance to Change, Change Management, Training, Workshop
Dr. John Kotter gives remarkable advice on dealing with "No, No, People" (strong resisters in change initiatives). Acco...
Vidéo

Introduction to Organizational Culture

Initial Understanding of Organizational Culture and Why it Matters to an Organization
Daniel Denison explains what an organizational culture is and why this own unique identity matters to an organization. H...
Vidéo

The Importance of Adapting to Change

Change Management, Need to Change, Change Management
Dave Weber reveals that Charles Darwin never said that the strongest of the species survives. What he actually said was...
Présentation

Changing Org Culture

Change Management, Leadership
Presentation by Amanda Singleton about how CC can be changed and what is the role of leadership. Slide titles include: ...

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Comparez les huit considérations vers le Changement dans la Culture des Organisations avec :   Niveaux de Culture  |  Types de culture  |  Intelligence Culturelle  |  Mémoire de l'Organisation  |  Fondement DICE  |  Iceberg de Gestion du Changement  |  Leadership-Serviteur  |  Enquête d'Appréciation  |  Déviance Positive  |  Phases du Changement  |  Six Approches du Changement  |  Analyse du Champ de Force  |  Théorie du Noyau Dur  |  Théorie du Comportement Planifié  |  l'Organisation Apprenante  |  Continuum du Leadership  |  Equation du Changement  |  Théorie de la Contingence  |  Pensée de Groupe  |  Spirale du Silence  |  Oubliez Empruntez Apprenez  |  RACI  |  Déviance Positive


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