Management by Objectives (Управление по задачам). SMART (Технология SMART)
(Drucker)

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Питер Друкер (Peter Drucker) - Management by Objectives (Управление по задачам) Что такое Management by Objectives (Управление по задачам)? Описание

MBO основывается на определении задач для каждого сотрудника и последующем сравнении и направлении их деятельности относительно поставленных задач. Модель нацелена на то, чтобы повысить показатели организации путем сопоставления организационных целей с задачами подчиненных в рамках всей организации. В идеале, сотрудники получают качественный вклад для определения своих задач, сроков и т.д.
MBO включает непрерывное отслеживание процессов и обеспечение обратной связи для достижения задач.


Питер Друкер (Peter Drucker)

Management by Objectives (Управление по задачам) впервые был изложен Питером Друкером (Peter Drucker) в 1954г., в его книге «The practice of Management». Согласно Друкеру, менеджеры должны избегать «ловушки деятельности» (activity trap), когда они настолько вовлекаются в повседневную деятельность, что забывают свои главные цели и задачи. Одна из концепций MBO состоит в том, что помимо нескольких топ менеджеров, все менеджеры фирмы должны быть задействованы в процессе стратегического планирования, улучшения осуществимости плана. Другая концепция Management by Objectives (Управление по задачам) заключается в том, что менеджеры должно внедрить ряд инициатив, направленных на повышение эффективности функционирования организации. Таким образом, Management by Objectives (Управление по задачам) можно рассматривать как предшественника Value Based Management (Ценностно-ориентированное управление).


Принципы Management by Objectives (Управление по задачам)

  • Каскадирование организационных целей и задач,

  • Конкретная задача для каждого члена,

  • Процесс принятия решений с участием персонала,

  • Определенный временной период, и

  • Оценка производительности и обеспечение обратной связи.

Концепция Управление по задачам также ввела метод SMART для проверки обоснованности задач, которые должны быть «умными»:

  • Конкретные (Specific)

  • Измеряемые (Measurable)

  • Достижимые (Acheivable)

  • Реалистические (Realistic), и

  • С ограничением по времени (Time-related).

В 90-х, Питер Друкер представил свою точку зрения на этот метод управления организацией, высказав следующее: «Это всего лишь еще один инструмент. А не сверхдейственное средство от неэффективности менеджмента… Management by Objectives (Управление по задачам) работает, если известны задачи, а в 90% случаях они не известны.»


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Сравните с Management by Objectives (Управление по задачам): CSFs and KPIs  |  Scientific Management (Научные методы управления)  |  Value Based Management (Ценностно-ориентированное управление)  |  Results-Based Leadership (Лидерство, основанное на результатах)  |  RACI  |  Change Management (Управление изменениями)  |  Seven Habits (7 привычек)  |  Seven Surprises (7 неожиданностей)  |  Path-Goal Theory (Теория соответствия целей и средств)  |  Leadership Continuum (Континуум лидерства)  |  Result Oriented Management (Менеджмент, ориентированный на результат)  |  Hoshin Kanri - Policy Deployment (Разработка Стратегии)


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