What is Result Oriented Management? Description
Result Oriented Management is a management style, described by Jan Schouten
and Wim van Beers, both from Dutch origin.
The Result Oriented Management system (or: "Resultaatgericht Management"
in Dutch) aims to achieve maximum results based on clear and measurable agreements
made previously. Result Oriented Management is a management style, based
on the idea that people will work with more enthusiasm and fun, if:
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People clearly know what is expected of them.
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People are involved in establishing these expectations.
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People are allowed to determine themselves how they are going to meet
these expectations.
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People obtain feedback about their performance.
In Result Oriented Management, the manager sets goals and determines priorities
and makes resources available that are needed: time, money and capacity. The
employee provides his time, knowledge and abilities and indicates under which
conditions he can deliver the required results. In doing so, he takes the
personal responsibility for achieving those results.
Result Oriented Agreements and SMART
Result Oriented Management is a management system that works with so called
Result Oriented Agreements. All parties have the same expectations about their
targets and may talk to each other on results. All agreements must always
be 'SMART': Specific, Measurable, Accepted, Relevant and Traceable. Within
the borders of the agreements that are made, the employees are free to determine
how they want to achieve their targets.
Steps in Result Oriented Management. Process
Result Oriented Management helps to translate corporate goals towards Strategic
Business Units goals and individual goals. The process of Result Oriented
Management is preferably top down AND bottom up and consist of the following
steps:
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Set the target. Long-term corporate goals;
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Translating the corporate goals towards Strategic Business Units
goals and individual goals;
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Result Oriented Agreements about goals;
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Implementation, self steering and management reporting;
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Periodic appraisals, progress control and adjustments;
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Compare with Result Oriented Management:
Value Based Management
| Results-Based
Leadership | Change Management
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Path-Goal Theory |
Leadership Continuum
| SMART (Drucker)
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