辨识变革流程过程中的角色及责任。 RACI模型解析。 RASCI和RASIC。




RACI是一个相对直观的模型,用以明确组织变革过程中的各个角色及其相关责任。 我们知道,变革过程是不可能自发或者自动进行的, 必须有人对其进行作用,促使进程发生变化。 因而,就很有必要对谁做什么,以及促发什么样的变革进行定义和描述。


RACI的具体含义 英文缩写

  • 谁负责(R = Responsible), 即负责执行任务的角色,他/她具体负责操控项目、解决问题。
  • 谁批准(A = Accountable), 即对任务负全责的角色,只有经他/她同意或签署之后,项目才能得以进行。
  • 谁支持(S = Supportive), 即提供信息资源,辅助执行任务的人员。
  • 咨询谁(C = Consulted), 拥有完成项目所需的信息或能力的人员。
  • I =应该是消息灵通的。 即拥有特权、应及时被通知结果的人员,却不必向他/她咨询、征求意见。



  1. 辨识整个流程、找出各项活动,将它们记录在RACI表的左侧。

  2. 辨识流程、活动中的所有角色,将它们记录在RACI表的上方。

  3. 完成RACI表的方格单元: 辨识每一个流程、活动的角色(RASCI)。

  4. 每一个流程最好只有一个“R”角色,这是RACI的一般原则。 当一个流程找不到“R”角色时,则出现缺口。 当一个流程有多个“R”角色时,则出现交叠。

  5. 解决交叠问题。 每个流程只能有一个“R”角色,以便明确流程的具体拥有者和责任。 如果不止一个“R”存在,那么就要对该流程进行再分解,然而再对“R”进行分配。

  6. 解决缺口问题。 如果某个流程找不到“R”角色,这时对流程或项目负全责的权威人士则应该在现有角色中(或者发现新人选)挑选、任命一人担任“R”。 更新RASCI表,对各个角色及其相关责任进行阐述。

RACI模型 小组

小组 (16名成员)



  The RACI Technique for Business Analysts
The role of a Business Analyst within the project environment is to engage with a multitude of stakeholders (technical and business people) about thei...
  CAIRO Roles | RACIO Matrix
In my opinion, CAIRO is more complete: O stands for Omit, concerning incompatible roles.
The extra O improves governance. Everything else is good...
  The PSCI Model on Role Clarity
Whats the difference between RASCI and PSCI Model?
PSCI stands for:
P - Primary
S - Shared
C - Contributory
I - Informed

最佳实践 - RACI模型
  The big plus of using RACI
Without finding persons who agree to be responsible and/or accountable for an action, the day-to-day demands of our busy jobs will quickly win from th...
  Books and Articles on RACI Method
Hi, I need information about existing books (literature) on RACI methodology....
  What is RASIC? Definition
After deliberating too much on support versus consult, we use the "S" to mean support, including providing supporting information or capabilities.
  Ratio of A to R's in disparate Sales territories
My recent experience is identifying too many "R's" in Sales positions who do their best but may underperform with limited review and/or recourse. Th...
  History of RACI - Who Invented it?
I have been using the RACI technique for some time (applying it to my work in information quality and data governance). I am currently writing a book...


  DACI Matrix Instead of RACI
What I use as an acronym is DACI:
D - Doer,
A - Accountable
C - to be Consulted,
I - to be Informed.
Using the D instead of t...
  How do I Create a List of All Processes in a Company?
Hi everybody, I'm a new intern of a company and I need to develop a roles and responsibility matrix. My question is: how could I list all the p...
  PP Stand Point in Agile Methodology
Hi, could anyone help me to understand the project manager's stand point in agile methodology where every individual in the delivery team has to be al...
  Synonyms of RACI Chart
You may also encounter the term Accountability Matrix or Responsibility Matrix or CIDA Matrix (Consult, Inform, Doer, Accountable...
  Corporate Level RACI: Authority Matrix
We are trying to define a corporate level authority matrix, the RACI model was submitted and discussed in high level, but the argument is that RACI mo...
  RASCI for Construction Company
Hi Everybody, did anyone use this technique for construction processes, say constructing a large building or construction, to distribute the responsi...
  Responsibility versus Accountability
Lately I have been thinking about the difference of responsibility and accountability... Would like to listen to view points and thoughts... Here's mi...

Expert Tips (ENG) - RACI Method | RACI Roles | RACI Model | RACI Process

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Horizontal RACI Analysis


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比较:  Brainstorming[头脑风暴法]  |  Force Field Analysis[力场分析法]  |  Gantt Chart[甘特图]  |  Forget Borrow Learn[遗忘借用学习法]  |  Change Management Iceberg[变革管理冰山]  |  Change Model Beckhard[Beckhard变革模型]  |  DICE Framework[DICE架构]  |  Changing Organization Cultures[组织文化变革法]  |  Dimensions of Change[变革尺度]  |  Root Cause Analysis[根本原因分析]  |  Kepner-Tregoe Matrix[KT矩阵]  |  Leadership Styles[领导风格]  |  SMART[SMART管理法]  |  CSFs和KPIs[关键成功因子和关键绩效指标]  |  IPMA Competence Baseline[ICB,国际项目管理专业资质标准]

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