In their book 'Managing Change for Competitive Success' (1991) Andrew Pettigrew
and Richard Whipp distinguish between three dimensions of strategic change.
What are the three Dimensions of Strategic Change? Explanation
- Content (objectives, purpose and goals) - WHAT
- Process (implementation) - HOW
- Context (the internal and external environment) - WHERE
Pettigrew and Whipp emphasize the continuous interplay between these
change dimensions. The implementation of change is an "iterative, cumulative
and reformulation-in-use process." Successful change is a result of the interaction
between the content or what of change (objectives, purpose and goals); the
process or how of change (implementation); and the organizational context
or where of change (the internal and external environment).
Based on substantial empirical research, they also present five central
interrelated factors, belonging to successfully managing strategic change.
Five change factors of Pettigrew and Whipp
- Environmental assessment. Continuous monitoring of both the internal
and external environment [competition] of the organization through open
learning systems.
- Human resources as assets and liabilities. Employees should know
that they are seen as valuable, and they should feel that the organization
trusts them.
- Linking strategic and operational change. Intentions are implemented
through time. Bundling of operational activities is powerful and can lead
to new strategic changes.
- Leading the change. Move the organization ahead. Creating the
right climate for change. Coordinating activities. Steering. Set the agenda
not only for the direction of the change, but also for the right vision
and values.
- Overall coherence. A change strategy should be consistent (clear
goals), consonant (with its environment), provide a competitive edge and
be feasible.
Forum discussions about the Dimensions of Change. Below you can ask a question about this topic, share your experiences, report a new development, or explain something.
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Managing Change is Key
1. Organisations and people in organisations should be adaptive.
2. Proper planning and good execution can smoothen the change process.
3. Emotional intelligence plays a key role in managing change....
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Other Changes Factors
An alternate vocabulary for change factors:
1. Why - Why do we need to change? This is on going process; we are looking for new and positive changes.
2. Motivation - People who undergo the change sh...
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Some Thoughts on Change
Change is an everyday concept. Without change there will not be continuity, and without continuity there will be a collapse in the system.
Organizational change requires transparency. There needs to ...
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Compare with: Causal Model of
Organizational Performance and Change |
Change Management Iceberg
| DICE Framework
| Organic Organization
| Force Field Analysis
| RACI |
Change Model Beckhard
| Change Phases |
Six Change Approaches
| Core Group Theory
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| Business Process Reengineering
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