Eight Attributes of Management Excellence

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Searching for excellent organizations. Explanation of Eight Attributes of Management Excellence of Tom Peters and Bob Waterman.

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The Eight Attributes of Management Excellence of Tom Peters and Bob Waterman were described in their management book: "In Search of Excellence". The research and theorizing of the book was based on the McKinsey 7-S model.
 

Eight Attributes of Management Excellence

  1. A Bias for Action.
  2. Close to the Customer.
  3. Autonomy and Entrepreneurship.
  4. Productivity through People.
  5. Hands-on, Value-driven.
  6. Stick to the Knitting.
  7. Simple Form, Lean Staff.
  8. Simultaneous loose-tight Properties.

The last attribute (Simultaneous loose-tight Properties) is a summary of the other 7, according to Peters and Waterman. "Simultaneous loose-tight properties is in essence the coexistence of the central direction and maximum individual autonomy of a company... Organizations that live by the loose-tight principle are on the one hand rigidly controlled. Yet at the same time they allow (indeed, insist on): autonomy, entrepreneurship, and innovation from the rank and file".


Peters said in a 2001 interview that a ninth item should be added to the list:

  1. Capabilities concerning ideas, liberation, and speed.

Book: Tom Peters and Bob Waterman - In Search of Excellence -


Attributes of Management Excellence Forum
  Simultaneous Loose-tight Properties
In my humble opinion, there are always going to be...
     
 
  Resilience and the Ability to Bounce Back
Another attribute essential for management excelle...
     
 
  On 7: Lean Staffing is Missing in Developing Countries
I would like to comment on the attribute of lean s...
     
 
  Spiritual Involvement
One of the main attributes that can be added as sp...
     
 
  Becoming an Excellent Manager
How can one achieve excellence in management…...
     
 
  Add: 10. Constant Evaluation of Results
My view is about another facet to accomplish - I a...
     
 

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The Main Challenges Managers are Facing Today

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Visions on the Roles of Managers, Management Roles, Managerial Roles

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Usage (application): Management, Leadership, Reflection on What Management Fundamentally is, Workshops, Trainings
 

Tom Peters: How to Achieve Employee Engagement

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Usage (application): Employee Empowerment, Employee Participation, Participative Management, Participative Leadership
 

Leading versus Managing

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Young Steve Jobs on the Role of Managers

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Compare with Eight Attributes of Management Excellence:  Fourteen Points of Management (Deming)  |  Five Disciplines  |  14 Principles of Management (Fayol)  |  POSDCORB  |  Ten Principles of Reinvention  |  Theory XYZ  |  Business Process Reengineering


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