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The Eight Attributes of Management Excellence of Tom Peters and Bob Waterman
were described in their management book: "In Search of Excellence".
The research and theorizing of the book was based on the
McKinsey 7-S model.
Eight Attributes of Management Excellence
- A Bias for Action.
- Close to the Customer.
- Autonomy and Entrepreneurship.
- Productivity through People.
- Hands-on, Value-driven.
- Stick to the Knitting.
- Simple Form, Lean Staff.
- Simultaneous loose-tight Properties.
The last attribute (Simultaneous loose-tight Properties) is a summary
of the other 7, according to Peters and Waterman. "Simultaneous loose-tight
properties is in essence the coexistence of the central direction and maximum
individual autonomy of a company... Organizations that live by the loose-tight
principle are on the one hand rigidly controlled. Yet at the same time they
allow (indeed, insist on): autonomy, entrepreneurship, and innovation from
the rank and file".
Peters said in a 2001 interview that a ninth item should be added to the
list:
- Capabilities concerning ideas, liberation, and speed.
Book: Tom Peters
and Bob Waterman - In Search of Excellence -
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Compare with Eight Attributes of Management Excellence:
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POSDCORB |
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