Eight Attributes of Management Excellence

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Searching for excellent organizations. Explanation of Eight Attributes of Management Excellence of Tom Peters and Bob Waterman.

The Eight Attributes of Management Excellence of Tom Peters and Bob Waterman were described in their management book: "In Search of Excellence". The research and theorizing of the book was based on the McKinsey 7-S model.
 

Eight Attributes of Management Excellence

1. A Bias for Action.
2. Close to the Customer.
3. Autonomy and Entrepreneurship.
4. Productivity through People.
5. Hands-on, Value-driven.
6. Stick to the Knitting.
7. Simple Form, Lean Staff.
8. Simultaneous loose-tight Properties.

The last attribute (Simultaneous loose-tight Properties) is a summary of the other 7, according to Peters and Waterman. "Simultaneous loose-tight properties is in essence the coexistence of the central direction and maximum individual autonomy of a company... Organizations that live by the loose-tight principle are on the one hand rigidly controlled. Yet at the same time they allow (indeed, insist on): autonomy, entrepreneurship, and innovation from the rank and file".

Peters said in a 2001 interview that a ninth item should be added to the list:

9. Capabilities concerning ideas, liberation, and speed.

Book: Tom Peters and Bob Waterman - In Search of Excellence -

Attributes of Management Excellence Special Interest Group Special Interest Group (46 members)

Attributes of Management Excellence Forum   Recent topics   Simultaneous Loose-tight Properties In my humble opinion, there are always going to be disagreem...           Resilience and the Ability to Bounce Back Another attribute essential for management excellence is the...           On 7: Lean Staffing is Missing in Developing Countries I would like to comment on the attribute of lean staffing (#...           Becoming an Excellent Manager How can one achieve excellence in management…...           Add: 10. Constant Evaluation of Results My view is about another facet to accomplish - I am not stat...

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Compare with Eight Attributes of Management Excellence:  Fourteen Points of Management (Deming)  |  Five Disciplines  |  14 Principles of Management (Fayol)  |  POSDCORB  |  Ten Principles of Reinvention  |  Theory XYZ  |  Business Process Reengineering

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