Overview of Performance Measurement Systems
I would like to create an overview in this forum of all performance measurement systems / theories / methods existing today, including the most recent ones.
If you know one that isn't mentioned yet,...
Surrogation in Business Performance Management
In wars and extreme poverty, desperate people use various kinds of inferior substitutes for products like bread, coffee and tobacco. These are called "surrogates". Likewise, in performance management ...
How to Measure the Performance of Admin and Support Departments?
My organisation is split into admin/support (ca 80%) and sales (20%). The challenge is coming up with a method to set objective/measurable targets for admin/support departments, given that most of the...
Performance Management in Government Departments
I' d like to have your reactions on how Performance Management can be implemented in government departments where there is a culture of inconsistency and PM is not aligned to the strategy?...
Performance Management in SME's / Small Organisations
Most of the theory on PM is based on large organizations. Does anyone have experience of implementing a PM system in a company with less than 50 employees?
I'm conducting research for an undergraduat...
Performance Measurement: Realistic?
How practical and realistic is performance measurement in organisations. In most cases, it looks very juicy on paper yet in practice is does not appear to be producing the expected outcomes....
Measure the Performance of Logistics and Warehousing
With my new role as logistics and warehouse manager for a major clothing retailer, I am mandated to measure the performance of logistics & warehouse function. Which areas should I focus on? Any exampl...
Customer Performance Management
Customer Performance Management (CPM) is also another variation. CPM focuses on acquiring, managing and growing the best performing customers from a satisfaction, profitability and risk perspective....
Management by Objectives, SMART, Business Performance Management, Balanced Scorecard, KPIs, CSFs In most organizations it is very common to specify organizational targets with the aim of increasing performance. This s...
Strategic Performance Management, Leadership, Corporate Mission, Corporate Culture Sherwood (2014) introduces the concept of organodynamics, a concept that explores the level of performance that can be a...
Sustainability Balanced Scorecard, SBSC, Triple Bottom Line Due to the fact that corporate sustainability issues have become more and more important, organizations are now forced t...
Improving Data Reliablility, IT, Business Intelligence The problem of data credibility
Data credibility problems have been existed for many years. Due to this credibility pro...
Performance Management in Government It is argued in this paper by Jack Diamond that to develop a comprehensive performance measurement system requires resol...
Performance Management & Control Building on the frameworks of Simons (1995) and Otley (1999), on case study material, experience and on understanding of...
Controlling, Management Control Presentation about controlling as a management activity includes the following sections:
1. Why Management Controlling?...
Understanding KPIs, Introduction Introduction by expert Joe Panebianco gives a first understanding of what Key Performance Indicators (KPI's) are and the...