Outsourcing[外包]

知识中心

什么是外包？ 释义

外包是一个战略管理模型，它是指一个公司将自己的某项业务流程转移到另一个公司。 换句话说，就是 让一个第三方服务商来执行公司日常的一项或多项业务功能。 对这个第三方服务商来说，就是内保（Insourcing）提供商的业务。 当一个公司的业务功能，本可以通过公司的内部力量来完成，却交给了公司外部组织来执行，该公司这时就采用了外包战略。

外包与转包（Subcontracting）的区别：转包着眼于具体的项目合同，而外包则是一种持续的战略行为。 外包既可以在同一地区，也可以在不同地区；既可以在同一国家，也可以在不同国家（离岸）。

外包的顶级形式甚至可能是，一个非常大的虚拟公司，它只有一名员工， 而这名员工就是公司老板本人。

为什么要将业务流程外包？ 主要动机

外包最主要的动机是：

1.  将组织力量集中于Core Competence[核心竞争力]上，使组织更富有竞争性。
2. 降低成本，提高效率。
3. 得以拥有其他特殊资源或能力。 比较： 3rd Party Logistics[3PL，第三方物流]
4. 刺激、鼓励小企业发展、创新。

外包模式

现实中，至少有三种典型的外包模式：

1. 共享服务中心（Shared Service Center）。 (如下所示)
2. 企业分拆（Spin-Off）。 这一分拆的新公司为母公司的某一外包业务提供专门服务。
3. 组织外外包（Outsourcing to an external organization）。 比较： Organization Chart[组织结构图]。

外包的其他潜在优点

• 不断更新地关注于核心业务。
• 依靠专门力量，减小经营风险。
• 提高客户满意度。
• 为员工提供了更多的职业选择和机会。
• 改善项目。
• 改善服务。
• 更新技能。
• 保持技能。
• 获得技能。
• 吸收技术。
• 提高成本、业绩等财物指标的清晰度。
• 降低成本。
• 运用金融工程学进行成本挥发管理。
• 资产转换。
• 资本投资回避。

外包术语表：

论坛 关于以下内容的论坛讨论：外包。您可以在下方提出有关此主题的问题、分享您的经验、报告新的发展或解释一些事情。 开始一个新的论坛主题关于外包 在这里分享您的知识（或提出问题）   What is Integral Outsourcing? A term that came from the UK, is 'Integral Outsourcing', basically outsourcing the outsourcing. In the past decennia, several (non-core) processes have been outsourced in many organizations. For exam... 8   Combining Outsourcing with the Wisdom of the Crowd: Crowdsourcing In the HBR of April 2013, K.J.Boudreau and K.R. Lakhani are writing about the concept of Crowdsourcing (C). According to them C is a recent development in which organizations use the crowd for problem... 7   Service Transition Management (Outsourcing) In general, a "transition" is a process of transfer of something from one position/place/phase to another. Considering that, "Transition Management" is the process of effectively managing the transiti... 6   1条评论

最佳实践 关于外包的最高评价的讨论主题。在这里你会找到最有价值的思路和切实可行的建议。 When to Outsource Innovation? According to Michael A. Stanko, Jonathan D. Bohlmann and Roger J. Calantone in the article �Outsourcing Innovation� (Executive Adviser, November 2009), outsourcing research and development and the cre... 104   22条评论 Public Services Outsourcing Given 35 years of both private and public sector experience, I am very cautious of embracing outsourcing as a panacea for reducing costs and increasing performance in public services. As experience ha... 97   4条评论 Incentivised Outsourcing Contracts I've been looking to see any proof that incentivised contracts in outsourcing really work i.e. do they actually increase quality or meet on-time delivery deadlines etc, etc? Anyone put any statistics ... 95   2条评论 What is Outsourcing - Definition Is the management or day-to-day execution of an entire business function by a third-party service provider. Outsourced services may by provided on or off premises in the same country, or in a separate... 83   3条评论 How to Maintain Control in Outsourcing (jobwork) I am working on a outsourcing project witha textile company. Here the weaving process is outsourced to an external vendor. I need to know what are the various control measures one can use over the ven... 67   1条评论 Shared Services Models and Theories I'm doing a research on shared services in the public sector. Does anyone have info on the types of models and theories available in shared services?... 46   1条评论 Pricing of Outsourcing Could someone advise how pricing is done in the outsourcing industry?... 44   1条评论 Outsourcing Customer Services My experience is the bigger the company moving to outsourcing of customer service, the higher the risk in customer satisfaction. Offshoring increases the risk even more.... 41   1条评论 Disadvantages of Outsourcing All the above mentioned benefits made me think: OK, but what are the limitations and disadvantages of outsourcing? I can think of these: 1. Less management control over the outsourced activities 2. ... 39   14条评论 How to Estimate Loss of Intellectual Property in Case of Outsourcing I am working on the analysis of a product which is already being produced... Completely in-house in our company. My task is to draw a model in which effects of outsourcing are visible. I would like to... 19   26条评论

专家提示 关于Outsourcing（英语）的高级见解。在这里，您将找到专家的专业建议。 Outsourcing Alternative: Insourcing Insourcing These outsourcing risks are the reasons why companies should first ponder on it before plunging in. In fact, a better al... Offshoring of Creative Work and Knowledge Work The Future of High End Outsourcing I recommend the amusing and instructive case by management writer Stephen Brown in Harvard Business Review September 200... Benefits of Outsourcing Innovation Improving Innovation Performance Michael A. Stanko, Jonathan D. Bohlmann and Roger J. Calantone (�Outsourcing Innovation�, Executive Adviser, November 20... Onshoring Making Onshoring Work In a recent article titled "How to Make Onshoring Work" by Aditya Pande (Harvard Business Review, March 2011), the autho... Dimensions of Business Processes to Consider before Outsourcing Determining Outsourcing Viability of a Process Researchers Deepa Mani, Anitesh Barua and Andrew B. Whinston have found that outsourcing arrangements stand a better cha... When Should a Firm Consider to Outsource Innovation? Outsourcing Best Practices, Innovation According to Michael A. Stanko, Jonathan D. Bohlmann and Roger J. Calantone in the article �Outsourcing Innovation� (Exe... List of Reasons for Offshoring Offshoring, Outsourcing, Best Practices Increasingly, companies no longer perceive offshoring as a way of cost cutting only, but also as a growth strategy. Rece... Traditional versus Transformational Outsourcing Cost Reduction versus Adaptability Nowadays, we can distinguish two types of outsourcing: traditional� and transformational outsourcing. - Traditional out... Service Level Agreements and Service Level Management Effective BPO Management In today�s highly globalized and specialized business environment, characterized by frequent outsourcing of one or more ... Outsourcing Trends Outsourcing, Market Development In an article (How to be an Outsourcing Virtuoso) by Vinay Couto and Ashok Divakaran they mention 4 trends for outsourci...

信息来源 有关外包的各种信息来源。在这里，您将找到Powerpoint，视频，新闻等可用于您自己的讲座和讲习班。 Governance Model for Outsoucing Outsourcing Organization Studies reveal that half of the strategic outsourcing investments fail. PwC recommends a rigorous three-tiered approach ... The Politics and Economics of Offshore Outsourcing Politics and Economics Paper by N. Gregory Mankiw and Phillip Swagel reviews the uproar over offshore outsourcing and examines the differing wa... Introduction to HR Outsourcing Human Resource Management Outsourcing, HR Outsourcing, HRM Outsourcing Introduction into the outsourcing of HR, including the following sections: 1. Current HR status? 2. What is happening ... International Business Process Outsourcing. Trends, Drivers, Objectives, Advantages, Risks, Reasons for Failure Business Process Outsourcing, BPO, Outsourcing to India, 1. Agenda 2. Business Process Outsourcing Definition 3. Industry trends for application outsourcing 4. Significant gr... Outsourcing Benefits A 3-legged Stool Paper by Monika Wienskowska and Waldemar Stronka develops Umesh Bhatia�s idea that service receivers should consider out... Outsourcing to Global Business Service Providers and Sustainable Development Globalization, Outsourcing, Sustainable Development This presentation covers the issue of globalization of services, thereby emphasizing business process outsourcing and IT... Outsourcing and Technological Change Impact of IT / ICT on Outsourcing In this paper, Ann P. Bartel, Saul Lach and Nachum Sicherman argue that an important source of the recent increase in ou... Outcoursing in a 'Flattened' World Global Outsourcing, Business Process Outsourcing Presentation about the subject of outsourcing, specifically focused on IT services. The presentation includes the follow... Introduction to IT Outsourcing IT Outsourcing Presentation that introduces the concept of outsourcing, and includes the following sections: 1. What is outsourcing? ...

研究链接 自动跳入有关以下内容的其他有用资源外包。 新闻 视频 简报   书比人好 学术的 更多

比较：  Business Process Reengineering[业务流程重组]  |  Vertical Integration[垂直整合]  |  Horizontal Integration[横向整合]  |  Co-Creation[共同创造]  |  Value Stream Mapping[价值流程图]  |  Value Chain[价值链]  |  Core Competence[核心竞争力]  |  Bricks and Clicks[砖块加鼠标]  |  Delta Model[金三角模型]  |  Management Buy-out[管理者收购]  |  Acquisition Integration Approaches[收购整合法]  |  SWOT Analysis[SWOT分析]  |  Benchmarking[标杆分析]  |  3rd Party Logistics[3PL，第三方物流]  |  Vendor Managed Inventory[供应商管理库存]

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