Utkontraktering (Outsourcing)

Kunskapscenter

Vad är utkontraktering? Definition

Outsourcing är en strategisk ledningsmodell där affärsprocesser överförs till ett annat företag. Konceptet är: att låta en tredje parts tjänsteleverantör utföra ledningen och/eller det dagliga utförandet av en eller flera affärsfunktioner. Denna tredjeparts tjänsteleverantör insourcing/inkontrakterar samma processer. Outsourcing uppstår, när ett företag använder externa företag för att erbjuda en nödvändig affärsfunktion som kanske annars skulle ha gjorts inhouse/inom det egna företaget.

Den skiljer sig från underkontraktering, därför att funktionen ges på basis av en fortlöpande tjänst i stället för ett specifikt projekt. Det kan ges på samma ställe eller på en annan plats, i samma land eller i ett helt annat land (offshoring).

I dess mest framskjutna form kan utkontraktering göra det möjligt att bygga ett stort helt virtuellt företag med endast en anställd: självaste entreprenören.

Varför affärsprocessoutsourcing? De huvudsakliga skälen

De viktigaste grunderna för en outsourcing är:

1. Att göra en organisation konkurrenskraftigare, genom att fokusera på dess kärnverksamhet Kärnkompetens.
2. Att uppnå kostnadsreducering och effektivisering.
3. Att få tillgång till specialla resurser eller kapaciteter. Jämför: 3:e Parts Logistik (3PL)
4. Att stimulera till entreprenörskap i mindre organisatoriska enheter.

utkontrakterings affärsmodeller

Åtminstone tre affärsprocess utkontrakterings modeller finns som utmärker sig:

1. Gemensamma Tjänster. (Se nedan),
2. Spin Off /Sidoeffekt. Detta spin-off företag lämnar moderbolaget för att specialisera sig på vissa bestämda aktiviteter som är utkontrakterade vid moderbolaget.
3. Outsourcing till en extern organisation. Jämför: Organisationskarta.

Andra potentiella fördelar med outsourcing

• Förnyat fokus på kärnverksamheten.
• Mildrande av risker genom att lita på en expert.
• Förbättrad kundtillfredsställelse genom förbättrade processer vilken inte är en del av företagets kultur eller erfarenhet.
• Förmåga att belöna arbetare med karriärmöjligheter i ett specialiserat företag.
• Projektförbättring.
• Tjänste och service förbättringar.
• Kompetensförbättring.
• Kompetensbevarande.
• Kompetenstillgång.
• Teknologi tillskott.
• Kostnadsredovisning och total synlighet av redovisning och prestationer i en affärsprocess.
• Kostnadsreducering.
• Management av volatilitet i kostnader genom finansiell teknik.
• Tillgångsomvandling.
• Undvikande av kapitalinvesteringar.

Ordlista för en typisk utkontrakteringsterminologi:

Forum Forumdiskussioner om Utkontraktering. Nedan kan du ställa en fråga om det här ämnet, dela dina erfarenheter, rapportera en ny utveckling eller förklara något. Starta ett nytt ämne om Utkontraktering Dela din kunskap här (eller ställ en fråga)   What is Integral Outsourcing? A term that came from the UK, is 'Integral Outsourcing', basically outsourcing the outsourcing. In the past decennia, several (non-core) processes have been outsourced in many organizations. For ... 8   Combining Outsourcing with the Wisdom of the Crowd: Crowdsourcing In the HBR of April 2013, K.J.Boudreau and K.R. Lakhani are writing about the concept of Crowdsourcing (C). According to them C is a recent development in which organizations use the crowd for problem... 7   Service Transition Management (Outsourcing) In general, a "transition" is a process of transfer of something from one position/place/phase to another. Considering that, "Transition Management" is the process of effectively managing the transiti... 6   1 kommentarer

Best Practices De bästa, högst rankade ämnena om Utkontraktering. Här hittar du de mest värdefulla idéerna och praktiska förslagen. When to Outsource Innovation? According to Michael A. Stanko, Jonathan D. Bohlmann and Roger J. Calantone in the article “Outsourcing Innovation” (Executive Adviser, November 2009), outsourcing research and development and the cre... 104   22 kommentarer Public Services Outsourcing Given 35 years of both private and public sector experience, I am very cautious of embracing outsourcing as a panacea for reducing costs and increasing performance in public services. As experience ha... 97   4 kommentarer Incentivised Outsourcing Contracts I've been looking to see any proof that incentivised contracts in outsourcing really work i.e. do they actually increase quality or meet on-time delivery deadlines etc, etc? Anyone put any statistics ... 95   2 kommentarer What is Outsourcing - Definition Is the management or day-to-day execution of an entire business function by a third-party service provider. Outsourced services may by provided on or off premises in the same country, or in a separate... 83   3 kommentarer How to Maintain Control in Outsourcing (jobwork) I am working on a outsourcing project witha textile company. Here the weaving process is outsourced to an external vendor. I need to know what are the various control measures one can use over the ven... 67   1 kommentarer Shared Services Models and Theories I'm doing a research on shared services in the public sector. Does anyone have info on the types of models and theories available in shared services?... 46   1 kommentarer Pricing of Outsourcing Could someone advise how pricing is done in the outsourcing industry?... 44   1 kommentarer Outsourcing Customer Services My experience is the bigger the company moving to outsourcing of customer service, the higher the risk in customer satisfaction. Offshoring increases the risk even more.... 41   1 kommentarer Disadvantages of Outsourcing All the above mentioned benefits made me think: OK, but what are the limitations and disadvantages of outsourcing? I can think of these: 1. Less management control over the outsourced activities<... 39   14 kommentarer How to Estimate Loss of Intellectual Property in Case of Outsourcing I am working on the analysis of a product which is already being produced... Completely in-house in our company. My task is to draw a model in which effects of outsourcing are visible. I would like to... 19   26 kommentarer

Experttips Avancerad insikt om Outsourcing (Engelsk). Här hittar du professionella råd från experter. Outsourcing Alternative: Insourcing Insourcing These outsourcing risks are the reasons why companies should first ponder on it before plunging in. In fact, a better al... Offshoring of Creative Work and Knowledge Work The Future of High End Outsourcing I recommend the amusing and instructive case by management writer Stephen Brown in Harvard Business Review September 200... Benefits of Outsourcing Innovation Improving Innovation Performance Michael A. Stanko, Jonathan D. Bohlmann and Roger J. Calantone (“Outsourcing Innovation”, Executive Adviser, November 20... Onshoring Making Onshoring Work In a recent article titled "How to Make Onshoring Work" by Aditya Pande (Harvard Business Review, March 2011), the autho... Dimensions of Business Processes to Consider before Outsourcing Determining Outsourcing Viability of a Process Researchers Deepa Mani, Anitesh Barua and Andrew B. Whinston have found that outsourcing arrangements stand a better cha... When Should a Firm Consider to Outsource Innovation? Outsourcing Best Practices, Innovation According to Michael A. Stanko, Jonathan D. Bohlmann and Roger J. Calantone in the article “Outsourcing Innovation” (Exe... List of Reasons for Offshoring Offshoring, Outsourcing, Best Practices Increasingly, companies no longer perceive offshoring as a way of cost cutting only, but also as a growth strategy. Rece... Traditional versus Transformational Outsourcing Cost Reduction versus Adaptability Nowadays, we can distinguish two types of outsourcing: traditional– and transformational outsourcing. - Traditional out... Service Level Agreements and Service Level Management Effective BPO Management In today’s highly globalized and specialized business environment, characterized by frequent outsourcing of one or more ... Outsourcing Trends Outsourcing, Market Development In an article (How to be an Outsourcing Virtuoso) by Vinay Couto and Ashok Divakaran they mention 4 trends for outsourci...

Informationskällor Olika informationskällor om Utkontraktering. Här hittar du powerpoints, videor, nyheter etc. som du kan använda i dina egna föreläsningar och workshops. Governance Model for Outsoucing Outsourcing Organization Studies reveal that half of the strategic outsourcing investments fail. PwC recommends a rigorous three-tiered approach ... The Politics and Economics of Offshore Outsourcing Politics and Economics Paper by N. Gregory Mankiw and Phillip Swagel reviews the uproar over offshore outsourcing and examines the differing wa... Introduction to HR Outsourcing Human Resource Management Outsourcing, HR Outsourcing, HRM Outsourcing Introduction into the outsourcing of HR, including the following sections: 1. Current HR status? 2. What is happening ... International Business Process Outsourcing. Trends, Drivers, Objectives, Advantages, Risks, Reasons for Failure Business Process Outsourcing, BPO, Outsourcing to India, 1. Agenda 2. Business Process Outsourcing Definition 3. Industry trends for application outsourcing 4. Significant gr... Outsourcing Benefits A 3-legged Stool Paper by Monika Wienskowska and Waldemar Stronka develops Umesh Bhatia’s idea that service receivers should consider out... Outsourcing to Global Business Service Providers and Sustainable Development Globalization, Outsourcing, Sustainable Development This presentation covers the issue of globalization of services, thereby emphasizing business process outsourcing and IT... Outsourcing and Technological Change Impact of IT / ICT on Outsourcing In this paper, Ann P. Bartel, Saul Lach and Nachum Sicherman argue that an important source of the recent increase in ou... Outcoursing in a 'Flattened' World Global Outsourcing, Business Process Outsourcing Presentation about the subject of outsourcing, specifically focused on IT services. The presentation includes the follow... Introduction to IT Outsourcing IT Outsourcing Presentation that introduces the concept of outsourcing, and includes the following sections: 1. What is outsourcing? ...

Forskningslänkar Hoppa till ytterligare forskningsresurser angående angående Utkontraktering. Nyheter Videor Presentationer   Böcker Akademisk Mer

Jämför outsourcing med:   Business Process Reengineeringmetoden Hammer och Champy  |  Vertikal Integration  |  Horisontell Integration  |  Samskapande Prahalad och Ramaswamy  |  Värdeflödeskartläggning  |  Värdekedjan Porter  |  Kärnkompetens  |  Traditionell Handel och Internet  |  Deltamodellen  |  Företagsledningens Utköp (Management Buyout)  |  Förvärvs och Integrations Angrepssätt Haspeslagh och Jemison  |  SWOT-analys  |  Benchmarkingmetod  |  3:e Parts Logistik (3PL)   |  Leverantörsstyrda Lager, VMI

Retur till Management Start: Organisation och Förändring  |  Ekonomi och Investera  |  HRM och Personalfrågor  |   Program- och Projektledning  |  Strategi & Innovation  |  Supply Chain och Kvalitetsledning

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