Ikujiro Nonaka and Hirotaka Takeuchi propose a model of the knowledge creating
process to understand the dynamic nature of knowledge creation, and to manage
such a process effectively: the SECI model. It consist of 3 elements:
SECI
Ba
Knowledge Assets
These 3 elements interact with each other organically and dynamically.
The knowledge assets of an organization are mobilized and shared in 'Ba' whereas
the tacit knowledge held by individuals is converted and amplified by the
spiral of knowledge through:
Socialization
Externalization
Combination
Internalization
The three elements should be integrated under clear leadership so that
the organization can create knowledge continuously and dynamically: it must
become a discipline for organizational members.
SECI
The creation of knowledge is a continuous process of dynamic interactions
between tacit and explicit knowledge. The four modes of knowledge conversion
interact in the spiral of knowledge creation. The spiral becomes larger in
scale as it moves up through organizational levels, and can trigger new spirals
of knowledge creation.
Socialization. Sharing tacit knowledge through face-to-face communication
or shared experience. An example is an apprenticeship. Externalization. Developing concepts, which embed the combined tacit
knowledge. And which enable its communication. Combination. Combination of various elements of explicit knowledge:
building a prototype is an example. Internalization. Closely linked to learning by doing, the explicit
knowledge becomes part of the individual's knowledge base (e.g. mental model)
and becomes an asset for the organization.
Ba
This difficult concept (there is no exact translation of the word) can
be defined as a shared context in which knowledge is shared, created and utilized
through interaction.
The diagram illustrates the various types of Ba, each offering a context
for a specific step in the knowledge-creating process.
Examples of the categories, using Seven-Eleven (Japanese convenience shops):
Originating Ba: the shop floor, it enables people to interact
with each other and with customers.
Dialoguing Ba: the tacit knowledge of local employees is used
to create sales forecasts, in dialogue with each other.
Systemizing Ba: the forecasts of sales are tested against the
sales results and are fed back to the local stores.
Exercising Ba: using this information, and comparing it to reality,
staff improve their skills and ability to make the forecasts.
Knowledge assets
These are company-specific resources that are indispensable to create values
for the firm. They are the inputs, outputs, and moderating factors, of the
knowledge-creating process.
To effectively manage knowledge creation and exploitation, a company has
to 'map' its inventory of knowledge assets. Cataloguing is however not enough:
knowledge assets are dynamic; new knowledge assets can be created from existing
knowledge assets.
The role of leadership is illustrated in the next diagram:
Origin of the SECI model. History
The model from Nonaka and Takeuchi is based on Polanyi's distinction between
tacit and explicit knowledge (1983) and provides an understanding of knowledge
creation and management from a Japanese business culture perspective.
Strengths of the SECI model. Benefits
Appreciates the dynamic nature of knowledge and knowledge creation.
Provides a framework for management of the relevant processes.
Limitations of the SECI model. Disadvantages
It is based on a study of Japanese organizations, which heavily rely
on tacit knowledge: employees are often with a company for life.
The linearity of the concept: can the spiral jump steps? Can it go counter-clockwise?
Book: Ikujiro Nonaka,
Hirotaka Takeuchi - The Knowledge-Creating Company
Forum discussions about the SECI model. Below you can ask a question about this topic, share your experiences, report a new development, or explain something.
The Meaning of the Japanese Word Ba
I need a bit more on "Ba". Is this word coming from Japanese? And if, yes, is it written with which kanji for "ba"? (場?)...
(How) Does the SECI Model Work in Western Cultures?
The SECI concept was developed (and works extremely well) for Japanese businesses (culture). I would be interested in how it is applied in Japan.
I believe it will not work well in western cultures t...
The Reasons for Lack of Determination to Knowledge Management
Several complex organizations are not yet engaged clearly with a strong determination in the process of knowledge management and development. What are the reason for that?
One possibility is that...
Nonaka's SECI Process versus Peter Senge's Learning Organization
How does Nonaka's SECI process support the Learning Organization?
What is the difference between Peter Senge's Fifth Discipline approach to a learning organization and Nonaka's SECI module?
Could I ...
SECI for Integration Between ETOM and KM System
The SECI model has been implemented in many industries.
The Telecom industry has eTOM as business process framework with critical knowledge in each level of processes.
A specific effort is need to i...
History of Knowledge Management
I found that other models and concepts came after SECI model. Referring to history,
- "Since 1975, the knowledge management (KM) related developments have been the emerging subject in organizations"...
Digital Learning Platform Based on SECI
I am setting up a digital learning platform for staff members of many different organisations about the dynamics of different generations and generations types in organisations. The platform is based ...
Linking SECI Model to Innovation
I have some thoughts on how Knowledge Management and Innovation are linked... There are a number of models for implementing innovation. A simple model that I like involves 5 steps:
1. Idea Generation...
SECI Software Tools?
Hi Everybody. I am looking for a software solution to support a SECI implementation.
Does anybody has a software product in mind? One based on SECI model?
Best regards......
How does SECI Lead to Improvement of Organizational Performance?
How will the SECI knowledge management processes help to achieve organizational performance which comprises of operational performance, customer satisfaction and financial performance of the organizat...
The best, top-rated topics about the SECI model. Here you will find the most valuable ideas and practical suggestions.
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What is the Best Way to Transfer Tacit Knowledge?
In my opinion, the SECI model is essence of knowledge management. With this model, we can grow to complex models creating complementary models and support tools.
The greater doubt is: what is the bes...
SECI Model Disadvantages and Critiques
What are the main disadvantages (and other main differences) of the SECI model (when compared to other models)?...
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