Theorie X Theorie Y (McGregor)
Theorie Z (Ouchi)

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Hard of Zacht Management? Verklaring van Theorie X Theorie Y van McGregor. ('60). Verklaring van Theorie Z door William Ouchi. ('81)

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Wat is Theorie X en Y? Beschrijving

Douglas McGregor, een Amerikaanse sociale psycholoog, stelde zijn beroemde modellen van Theorie X en Theorie Y voor in zijn boek „The Human Side Of Enterprise“ (1960).
 

 

Theorie X

Theorie Y

Veronderstellingen

Mensen houden inherent niet van werken en zullen proberen om het te vermijden als zij dat kunnen. Mensen zien werk als net zo natuurlijk als spel en rust. Mensen besteden de zelfde hoeveelheid fysieke en geestelijke inspanning in hun werk als in hun privé leven.
  Omdat mensen niet van werken houden moeten zij door het management worden gedwongen of worden gecontroleerd en zo bedreigd worden dat zij hard genoeg werken. Op voorwaarde dat mensen gemotiveerd zijn, zullen zij zichzelf leiden naar de doelstellingen van de organisatie. Controle en straf zijn niet de enige mechanismen om mensen te laten presteren.
  Gemiddelde werknemers willen worden geleid. Werktevredenheid is zeer belangrijk om werknemers erbij te betrekken en hun commitment te waarborgen.
  Mensen houden niet van verantwoordelijkheid. Mensen leren om verantwoordelijkheid te nemen en naar verantwoordelijkheid te streven. Gemiddelde mensen, in de juiste omstandigheden, zullen verantwoordelijkheid niet alleen accepteren, maar er zelfs natuurlijk naar zoeken.
  Gemiddelde mensen zijn duidelijk en ondubbelzinnig en willen zich veilig op het werk voelen. Mensen zijn fantasierijk en creatief. Hun vindingrijkheid zou moeten worden gebruikt om problemen op het werk op te lossen.

Toepassing

Op de werkvloer, Massaproductie. Productiearbeiders. Professionele Dienstverlening, Kenniswerkers. Managers en Stafmedewerkers.

Bevorderlijk voor

Efficiënte operaties op grote schaal. Management van Stafmedewerkers, participatief complexe problemen oplossen.

Managementstijl

Autoritair, Hard Management. Participatief, Zacht Management.

McGregor ziet Theorie Y als het prefereerbare model en managementmethode, maar hij meende dat Theorie Y moeilijk was te gebruiken voor operaties op grote schaal.


Theorie Z - Ouchi

In 1981, kwam William Ouchi met een variant op de proppen die het Amerikaanse en Japanse organisatie en management combineerde tot Theory Z (Theorie Z), welke de volgende kenmerken heeft: lange termijn aanstelling in het werk - collectieve besluitvorming - individuele verantwoordelijkheid - langzame evaluatie & promotie - impliciete, informele controle met expliciete, geformaliseerde metingen - matig gespecialiseerde carrièrepaden - en een holistische zorg voor de werknemer, met inbegrip van zijn familie.


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Vergelijk met Theorie X en Theorie Y:   Leiderschapsstijlen  |  Managementraster  |  Leiderschapcontinuum  |  Situationeel Leiderschap  |  Bases van Sociale Macht  |  EPIC ADVISERS  |  Pyramide van Maslow  |  Verwachtingstheorie  |  Path-Goal Theorie  |  Hawthorne Effect  |  ERG Theorie  |  Motivatie-Hygiëne Theorie  |  VeranderingsfasenZeven Verrassingen voor CEOs  |  Zeven Eigenschappen  |  Attributen van Excellente Managers  |  Vijf Disciplines  |  Tien Principes van Opnieuw Uitvinden  |  Veertien Punten van Management  |  Charismatisch Leiderschap  |  Behoeftentheorie (Theory of Needs)


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