什么是KT矩阵？ 释义
KT矩阵分析（Kepner-Tregoe Matrix）是一种比较特别的、争先协调的、并有文字记录的根本原因分析方法和决策方法，
主要用来系统地解决问题、制定决策、分析潜在风险和机会。 它能够帮助培养批判式思维能力、系统组织与优化信息、设定各项目标、评估替代方案以及分析影响结果。
KT矩阵帮助提供没有偏见的决策分析。 作为一项结构化的决策方法，它对决策相关各要素一一进行识辨和排序。 作为一项管理工具，KT矩阵的价值在于，它能够有效限制误导决策的各项故意的或无意的偏见。 这一决策方法可以广泛应用于各个领域，如市场、选址，等等。
KT矩阵的使用者可以根据清晰明确的目标对各选择方案进行注意评估，从而优化最终决策结果。
KT矩阵决策分析 步骤
- 准备一份含有行动方案和行动结果的决策声明。
- 确认战略需求（必需）、行动目标（期望）及限制条件（局限）。
- 对各项目标配以权重，逐一排序。
- 产生选择方案。
- 在客观基础上，对各选择方案进行打分。
- 计算各选择方案的加权分值，找出分值最高的前两项或前三项。
- 识别这些高分值方案的负面影响，并对这些影响发生的可能性（高、中、低）及严重性（高、中、低）进行评估。
- 根据上述评估结果，从这几项高分选择方案中做出最终唯一选择。
参考书： Charles H. Kepner and Benjamin B. Tregoe - The New Rational Manager [中译本《新版问题分析与决策：经理人KT式理性思考法》，台湾中国生产力中心出版，2004]
参考书： Dean L. Gano a.o. - Apollo Root Cause Analysis
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凯普纳 - 特里戈问题解决 小组。
小组 (7名成员)
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最佳实践
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关于凯普纳 - 特里戈问题解决的最高评价的讨论主题。在这里你会找到最有价值的思路和切实可行的建议。
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专家提示
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关于Kepner-Tregoe Problem-solving（英语）的高级见解。在这里，您将找到专家的专业建议。
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An 8-Step Root Cause Analysis (RCA) Process Applying Root Cause Analysis
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8-D Problem Solving Process Team-oriented method
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信息来源
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有关凯普纳 - 特里戈问题解决的各种信息来源。在这里，您将找到Powerpoint，视频，新闻等可用于您自己的讲座和讲习班。
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Introduction Into Kepner-Tregoe: Processes and Steps Kepner-Tregoe
This presentation is an introduction into Kepter-Tregoe and includes the following sections:
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Kepner-Tregoe Process (2nd part) Kepner-Tregoe Process
Summary explanation of the Kepner-Tregoe approach as applied to the Oregon Industrial Site Certification Program. Part (...)
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Kepner-Tregoe Process (1st part) Kepner-Tregoe Process
Summary explanation of the Kepner-Tregoe approach as
applied to the Oregon Industrial Site Certification Program. Part (...)
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研究链接
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自动跳入有关以下内容的其他有用资源凯普纳 - 特里戈问题解决。
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比较： Root Cause Analysis[根本原因分析] | Theory of Constraints[约束理论] | Brainstorming[头脑风暴法] | Crisis Management[危机管理] | Scenario Planning[情境规划] | Game Theory[博奕论] | Real Options[实物期权] | Dialectical Inquiry[辩证探询法] | Analogical Strategic Reasoning[战略类推] | RACI[RACI模型] | Cause and Effect Diagram[因果图]
返回到分类主页： 沟通与技能 | 决策与评估 | 战略与创新
更多管理方法、模型和理论
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