logo

Kepner-Tregoe Matrix

Knowledge Center

Summary, forum, best practices, expert tips and information sources.

24 items • 333.128 visits

ArabicChineseDutchFrenchGermanItalianJapaneseKoreanPortugueseRussianSpanishSwedish

Summary

What is the Kepner-Tregoe Matrix? Description

The Kepner-Tregoe Matrix™ is a special, well-orchestrated, synchronized and documented Root Cause Analysis and decision-making method.

It is a conscious, step-by-step approach for systematically solving problems, making good decisions, and analyzing potential risks and opportunities. It helps you maximize critical thinking skills, systematically organize and prioritize information, set objectives, evaluate alternatives, and analyze impact.


The Kepner-Tregoe analysis provides assistance with unbiased decision-making. It is a structured methodology for identifying and ranking all factors critical to the decision. As a tool, this process is used primarily because it limits conscious and unconscious biases that tend to track a decision away from its primary objectives. This methodology can be applied to nearly all decisions ranging from product marketing to site selection.
The user of Kepner-Tregoe analytics comprehensively evaluates alternative courses of action to optimize the ultimate results based on explicit objectives.


Kepner-Tregoe approach to decision analysis. Steps

  1. Prepare a decision statement having both an action and a result component.
  2. Establish strategic requirements (Musts), operational objectives (Wants), and restraints (Limits)
  3. Rank objectives and assign relative weights.
  4. Generate alternatives.
  5. Assign a relative score for each alternative on an objective-by-objective basis.
  6. Calculate a weighted score for each alternative and identify the top two or three.
  7. List adverse consequences for each top alternative and evaluate probability (high, medium, low) and severity (high, medium, low).
  8. Make a final, single choice between top alternatives.

Book: Charles H. Kepner and Benjamin B. Tregoe - The New Rational Manager

Book: Dean L. Gano a.o. - Apollo Root Cause Analysis


Special Interest Group

Kepner-Tregoe Problem-solving Special Interest Group.


Special Interest Group
Special Interest Group (83 members)

Forum

Forum discussions about Kepner-Tregoe Problem-solving. Below you can ask a question about this topic, share your experiences, report a new development, or explain something.


🔥 Recent Developments in Kepner Thinking and Tools
Here's some further background on Dr. Charles (Chuck) Kepner and recent developments. Dr. Kepner and some of the consultants working with the traditional Kepner processes started to experience that t...
Rating2
 

Start a new topic

Start a new topic about Kepner-Tregoe Problem-solving

Best Practices

The best, top-rated topics about Kepner-Tregoe Problem-solving. Here you will find the most valuable ideas and practical suggestions.


Expert Tips

Advanced insights about Kepner-Tregoe Problem-solving. Here you will find professional advices by experts.


Subject

An 8-Step Root Cause Analysis (RCA) Process

Applying Root Cause Analysis
In an article, Roger Shaw mentions the following 8-stage Root Cause Analysis Process: 1. Preserve the site and evidence...
Subject

The 5 Whys Method. Definition and How to Apply

Alternative to RCA
Definition The 5 Whys Method was pioneered by Sakichi Toyoda and lately developed by the architect of Toyota Production...
Subject

Leading RCA Activities

Should one ask: Why? or What?
The reference to RCA leads to the conclusion that a completed RCA is the compilation of stakeholder views of "why" a sit...
Subject

4 Steps in Root Cause Analyses

Root Cause Analysis Process
One can identify four steps in Root Cause Analyses. These steps are listed below: 1. Data Collection: the analysis of a...
Subject

Root Cause Analysis Categories

Understanding Root Cause Analysis
5 schools of RCA could be distinguished depending on their origin: 1. SAFETY-BASED RCA descends from the fields of acci...
Subject

3 Potential Categories of Root Causes

Root Cause Analysis
Latino and Latino consider in a 1999-paper called 'Root Cause Analysis – Improving Performance for Bottom Line Results' ...
Subject

8-D Problem Solving Process

Team-oriented method
The 8-D problem solving process, is a team-oriented method of problem solving. It applies process and statistical tools ...
Information Sources

Various sources of information regarding Kepner-Tregoe Problem-solving. Here you will find powerpoints, videos, news, etc. to use in your own lectures and workshops.


Article

Introduction Into Kepner-Tregoe: Processes and Steps

Kepner-Tregoe
This presentation is an introduction into Kepter-Tregoe and includes the following sections: 1. Development of Kepter-T...
Article

Kepner-Tregoe Process (2nd part)

Kepner-Tregoe Process
Summary explanation of the Kepner-Tregoe® approach as applied to the Oregon Industrial Site Certification Program. Part ...
Article

Kepner-Tregoe Process (1st part)

Kepner-Tregoe Process
Summary explanation of the Kepner-Tregoe® approach as applied to the Oregon Industrial Site Certification Program. Part...

Research Links

Jump to further research sources regarding Kepner-Tregoe Problem-solving.


NWS

News

VID

Videos

PRS

Presentations

 
BKS

Books

ACA

Academic

WIK

More


Compare with: Root Cause Analysis  |  Theory of Constraints  |  Brainstorming  |  Crisis Management  |  Scenario Planning  |  Game Theory  |  Real Options  |  Dialectical Inquiry  |  Analogical Strategic Reasoning  |  RACI  |  Cause and Effect Diagram


Return to Management Hub: Communication & Skills  |  Decision-making & Valuation  | Strategy & Innovation


More Management Methods, Models and Theory

Special Interest Group

Special Interest Group

Do you know a lot about Kepner-Tregoe Problem-solving? Become our SIG Leader and gain worldwide recognition as an expert.



About 12manage | Advertising | Link to us / Cite us | Privacy | Suggestions | Terms of Service
© 2023 12manage - The Executive Fast Track. V16.3 - Last updated: 2-10-2023. All names ™ of their owners.




12manage is looking for BA/MBA students. More info.