Distinctive Capabilities
(Kay)

Knowledge Center

   

Foundations of corporate success. Explanation of Distinctive Capabilities of John Kay.1993

Contents

Premium

What distinguishes the successful firm

How can business strategies add value? What distinguishes the successful firm is the fundamental question in business strategy, and one which most senior managers consistently ask themselves.

Companies with distinctive capabilities have attributes which others not have and cannot replicate, not even after they realize the benefit they offer to the company which originally possesses them.
 

In "Foundations of Corporate Success", John Kay argues that the best businesses derive their strength from a distinctive structure of relationships with employees, customers, and suppliers. He explains why continuity and stability in these relationships is essential for a flexible and co-operative response to change.


Three Distinctive Capabilities

According to John Kay, there are three Distinctive Capabilities which a company can possess to create added value and achieve competitive advantage through relationships:

  • Architecture. A structure of relational contacts within or around the organization with employees and with customers and suppliers.

  • Reputation. Built up through:

    • Customer's own experience.
    • Quality signals.
    • Demonstrations and free trials.
    • Warranty.
    • Guarantee.
    • Word of mouth spreading.
    • Association with other brands.
    • Staking the reputation once it is established.
  • Innovation. Provided the innovation is translated to competitive advantage successfully.

Book: John Kay - Foundations of Corporate Success -


Distinctive Capabilities Special Interest Group


Special Interest Group (10 members)


Distinctive Capabilities Forum  

Recent topics

  Dynamic Capabilities
All of Kay's distinctive capabilities to achieve a competitive advantage are based on relationships.
But besides relationships, other capabil...
     
 
  Distinctive Competence?
Hi guys, can anyone explain to me what a distinctive competence is?...
     
 

Best Practices - Distinctive Capabilities

Expert Tips - Distinctive Capabilities
 

4 Properties of Distinctive Capabilities

 
 
 

Customer Centricity: Success Factors for Customer Intimacy

 
 
 

A Corporate Theory: Long-term Handhold and Guidance in Turbulent Times?

 
 
 

Capabilities & Competitive Advantage (Grant)

 
 



Advance yourself in business administration and management



Resources - Distinctive Capabilities

Definition, Differences and Relationships between Resources, Capabilities, Competencies and Core Competencies

 

Porter's Industrial Organization Versus Barney's Resource Based View

 

Distinctive vs. Dynamic Capabilities

 
 

News about Distinctive Capabilities


     
 

News about Distinctive Kay


     
 

Videos about Distinctive Capabilities


     
 

Videos about Distinctive Kay


     
 

Presentations about Distinctive Capabilities


     
 

Presentations about Distinctive Kay


     
 

Books about Distinctive Capabilities


     
 

Books about Distinctive Kay


     
 

More about Distinctive Capabilities


     
 

More about Distinctive Kay


     



Accelerate your management career



Compare with: Value Disciplines  |  Competitive Advantage  |  Rule of Three  |  Resource-Based View  |  Parenting Styles  |  Parenting Advantage  |  BCG Matrix  |  Growth Phases  |  Organizational Configurations  |  3C's  |  Acquisition Integration Approaches  |  Strategic Types


Return to Management Hub: Change & Organization  |   Human Resources  |  Knowledge & Intangibles  |  Marketing  |  Strategy


More Management Methods, Models and Theory

Special Interest Group Leader

 


About 12manage | Advertising | Link to us / Cite us | Privacy | Suggestions | Terms of Service
© 2018 12manage - The Executive Fast Track. V15.0 - Last updated: 13-12-2018. All names ™ of their owners.