In hun artikel uit 1987 "The changing value of communications technology" presenteerden Michael Hammer en Glenn Mangurian het Effect/Waarde raamwerk dat kan worden gebruikt om na te denken over de waarde van Informatietechnologie.
De verticale as van het Effect/Waarde raamwerk
- Tijd: in het bijzonder is tijdcompressie belangrijk.
- Afstand: in het bijzonder is overwinnen van geografische beperkingen significant.
- Relaties: soms kunnen organisatorische relaties opnieuw worden
gedefinieerd.
De Horizontale as van het Effect/Waarde raamwerk
- Efficiency is de "dingen" goed doen, bijvoorbeeld verhoogde productiviteit.
- Effectiefheid is het doen van de "juiste" dingen, bijvoorbeeld beter management.
- Innovatie is "nieuwe" dingen doen, bijvoorbeeld het verbeteren van producten en diensten.
Anders gezegd, de voordelen van Informatie Technologie kunnen worden gecategoriseerd als:
A. Strategische Voordelen
A1. Competitive Advantage (Concurrentievoordeel)
A2. Afstemming
A3. Relaties met klanten
B. Informatie Voordelen
B1. Toegang tot informatie
B2. Kwaliteit van de informatie
B3. Flexibiliteit van de informatie
C. Transactie Voordelen C1. Efficiëntheid van de communicatie C2. Efficiëntheid van Systeem Ontwikkeling C3. Bedrijfs Efficiency
Forumdiscussies over de Impact / Waarde van Informatietechnologie. Hieronder kunt u een vraag stellen over dit onderwerp, uw ervaringen delen, een nieuwe ontwikkeling melden, of iets toelichten.
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Impact of ICT and Internet on HR
What about the role computing systems are playing and are going to play in HR management all along the employee life cycle in the organization? What concepts or theories can help out in this aspect?...
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Integrating Social Media Into Business
I believe that social media power can be harnessed in order to benefit the organisation. All that needs to be preached is the manner it is used. In cutting edge and rapidly changing industries, it is ...
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