Impact/Value framework

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Impact/Value frameworkIn their 1987 article "The changing value of communications technology" Michael Hammer and Glenn Mangurian presented the Impact/Value framework that can be used to think about the value of Information Technology.


Vertical axis of the Impact/Value framework

  • Time: in particular time compression is important.
  • Distance: in particular overcoming geographical limitations is significant.
  • Relationships: sometimes organizational relationships can be redefined.

Horizontal axis of the Impact/Value framework

  • Efficiency is Doing the "things" right, for example increased productivity.
  • Effectiveness is Doing the "right" thing, for example better management.
  • Innovation is Doing "new" things, for example improve products and services.

Alternatively, the benefits of Information Technology can be categorized as:


A. Strategic Benefits

    A1. Competitive Advantage

    A2. Alignment

    A3. Customer Relations

B. Informational Benefits

    B1. Information access

    B2. Information quality

    B3. Information flexibility

C. Transactional Benefits
    C1. Communications Efficiency
    C2. Systems Development Efficiency
    C3. Business Efficiency


Impact / Value of Information Technology Special Interest Group


Special Interest Group (1192 members)

Forum about Impact / Value of Information Technology  

The most recent topics about: Impact / Value of Information Technology.


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Best Practices about Impact / Value of Information Technology

Here you will find the most valuable ideas and practical suggestions.


🥇 (How) should you manage smart phones and Facebook usage by employees?
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🥈 Impact / Value Framework Implementation
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🥉 Impact of Internet and IT on Communication?
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The Impact and Use of ICT and Internet in Higher Education
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Integrating Social Media Into Business
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Expert Tips about Impact / Value of Information Technology

Here you will find professional advices by experts.


Key Challenges of Internet Age for Management and for Product and Service Development

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Characteristics of Organizations with an IT-driven Business Transformation Strategy

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Internet of Things and Marketing

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Enterprise 2.0: Integration of Internal and Public Social Media in the Organization

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Strategic Options for Dot-coms and Established Firms

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Information Sources about Impact / Value of Information Technology

Here you will find powerpoints, videos, news, etc. to use in your own lectures and workshops.


Organizational Agility and the Role of Information Systems

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Customer Behavior on the Internet

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Information Management as Enabler of Transparency and Public trust

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Information Systems in Today's Organizations

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The Internet / Social Media Revolution

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Integration of Social Media in Business

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Social Media for Business

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Change Management in an Information Technology / IT Context

Change Management, Information Systems Planning, Information Systems Architecture, Information Systems Implementation (...)
 
 
 
 

Social Networks and Ethical Issues

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Speech Kotler on Internet Marketing

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Impact of Recent Information Technologies in the Manufacturing Sector

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Impact/Value Framework Diagram

Information Strategy (...)
 
 
 
 

Compare with the Impact/Value framework: TDC Matrix  |  Strategic Thrusts  |  Twelve Principles of the Network Economy  |  Multi Channel Marketing  |  Strategic Alignment  |  Delta Model


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