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 In
their 1987 article "The changing value of communications technology" Michael
Hammer and Glenn Mangurian presented the Impact/Value framework that can be
used to think about the value of Information Technology.
Vertical axis of the Impact/Value framework
- Time: in particular time compression is important.
- Distance: in particular overcoming geographical limitations is
significant.
- Relationships: sometimes organizational relationships can be
redefined.
Horizontal axis of the Impact/Value framework
- Efficiency is Doing the "things" right, for example increased
productivity.
- Effectiveness is Doing the "right" thing, for example better
management.
- Innovation is Doing "new" things, for example improve products
and services.
Alternatively, the benefits of Information Technology can be categorized
as:
A. Strategic Benefits
A1. Competitive Advantage
A2. Alignment
A3. Customer Relations
B. Informational Benefits
B1. Information access
B2. Information quality
B3. Information flexibility
C. Transactional Benefits
C1. Communications Efficiency
C2. Systems Development Efficiency
C3. Business Efficiency
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 View the Impact of IT as Augmentation Rather than Automation
The act of automation has traditionally displaced workers by machines. As a result of that, people have started to be concerned about automation. Nowadays, this concern is further enforced through the fact that automation is extended to knowledge wor...
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Impact of ICT and Internet on HR
What about the role computing systems are playing and are going to play in HR management all along the employee life cycle in the organization? What concepts or theories can help out in this aspect?
Does a management system need to be an ERP one...
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The Impact and Use of ICT and Internet in Higher Education
How is Information Communication Technology used as a tool for higher education?
I would like to know what percentage are using ICT in their pedagogical approach. Are the college professors really using using ICT while teaching in the class room...
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Integrating Social Media Into Business
I believe that social media power can be harnessed in order to benefit the organisation. All that needs to be preached is the manner it is used. In cutting edge and rapidly changing industries, it is better to have electronic meetings or short meetin...
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Impact/Value framework Special Interest Group
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Impact/Value framework Education & Events
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Key Challenges of Internet Age for Management and for Product and Service Development
The Internet age represents a huge challenge for most businesses. Why?
- Because the Internet, wireless devices such as mobile phones in co...
Usage (application): R&D, Product Development, Service Development, Strategy, Marketing, Innovation, Visioning
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Characteristics of Organizations with an IT-driven Business Transformation Strategy
Today organizations need to move quickly through a wide range of business transformations, often caused by new and complex technologies. These technol...
Usage (application): IT-driven Strategy, IT-led Strategy, Competitive Potential, Innovation Accelerators, Disruptive Innovation
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Enterprise 2.0: Integration of Internal and Public Social Media in the Organization
Companies more and more often implement Enterprise 2.0 (E2.0), which means implementing either social media tools internal in the company’s intranet (...
Usage (application): Enterprise 2.0, Social Media Integration, Business Process Management
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Strategic Options for Dot-coms and Established Firms
M. Porter suggests the following strategic options for dot-coms and established companies in his article “Strategy and the Internet” (HBR, March 2001)...
Usage (application): Internet Strategy, Business Strategy
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Organizational Agility and the Role of Information Systems
Presentation about Agility, specifically focusing on the role of IT. The presentation includes the following sections:
1. How do firms compete?
Usage (application): Organizational Agility
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Customer Behavior on the Internet
This presentation (2202) is about consumer behavior on the internet, but is still surprisingly relevant. Includes the following sections:
1. Cent...
Usage (application): Internet Consumption Behavior, Internet Consumer Behavior, Web Customer
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Information Management as Enabler of Transparency and Public trust
This presentation is about how Information Management (IM) contributes to transparency and includes the following sections:
1. Media coverage, pu...
Usage (application): Corporate Transparency, Information Management, Public Trust
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Information Systems in Today's Organizations
Presentation about Information Systems in the world of today. The presentation includes the following sections:
1. Role of Information Systems to...
Usage (application): Information Technology, Objectives, Information Systems, Management Information
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The Internet / Social Media Revolution
Video shows how fast social media is growing. And gives a clear status of the position of social media by 2014.
Great starter for a discussion, p...
Usage (application): Social Media, Internet Strategy, Internet Impact, Digital Revolution
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Integration of Social Media in Business
Presentation about the Internet, Social Media and the Integration of them in business by A. Siegle.
The presentation has the following sections:<...
Usage (application): Internet Strategy, Online Strategy, Social Media Strategy, Integration
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Social Media for Business
This presentation is about social media in businesses that outlines some steps to integrate social media into you organization. The presentation inclu...
Usage (application): Social Media in Business, Social Media for Business, Social Media and Business
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Change Management in an Information Technology / IT Context
This presentation provides information about the planning and implementation of change, focusing on a context of information technology. The presentat...
Usage (application): Change Management, Information Systems Planning, Information Systems Architecture, Information Systems Implementation
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Social Networks and Ethical Issues
This presentation provides information about social networking, the virtual world and the ethical issues that accompany those concepts. The presentati...
Usage (application): Social Networking, Social Media, Ethics
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Speech Kotler on Internet Marketing
Philip Kotler explains some conditions and gives some tips on internet marketing.
- Have a good Website. Including what you stand for and your be...
Usage (application): Initial Understanding of Internet Marketing, Trainings, Workshops
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Impact/Value Framework Diagram
Download and edit the 12manage PowerPoint model for limited personal, educational and business use.
Republishing in intranets, websites, books, magaz...
Usage (application): Information Strategy
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News
Information Value
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News
Information Strategic
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Videos
Information Value
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Videos
Information Strategic
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Presentations
Information Value
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Presentations
Information Strategic
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More
Information Value
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More
Information Strategic
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Compare with the Impact/Value framework: TDC
Matrix |
Strategic Thrusts |
Twelve Principles
of the Network Economy |
Multi Channel Marketing
| Strategic Alignment
| Delta Model
Return to Management Hub: Decision-making & Valuation | Finance & Investing | Knowledge & Intangibles | Strategy
More Management Methods, Models and Theory
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Special Interest Group Leader
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