ALL about Impact/Value Framework

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In their 1987 article "The changing value of communications technology" Michael Hammer and Glenn Mangurian presented the Impact/Value framework that can be used to think about the value of Information Technology.

Vertical axis of the Impact/Value framework

Time: in particular time compression is important.
Distance: in particular overcoming geographical limitations is significant.
Relationships: sometimes organizational relationships can be redefined.

Horizontal axis of the Impact/Value framework

Efficiency is Doing the "things" right, for example increased productivity.
Effectiveness is Doing the "right" thing, for example better management.
Innovation is Doing "new" things, for example improve products and services.

Alternatively, the benefits of Information Technology can be categorized as:

A. Strategic Benefits

A1. Competitive Advantage

A2. Alignment

A3. Customer Relations

B. Informational Benefits

B1. Information access

B2. Information quality

B3. Information flexibility

C. Transactional Benefits
    C1. Communications Efficiency
    C2. Systems Development Efficiency
    C3. Business Efficiency

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Impact / Value of Information Technology Special Interest Group.

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Forum

Forum about the Impact / Value of Information Technology.

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Best Practices

The top-rated discussion topics about the Impact / Value of Information Technology. Here you will find the most valuable ideas and practical suggestions.

🥇	(How) should you manage smart phones and Facebook usage by employees? It seems that some in the millenia's may have challenges dealing with new technology, which is distracting them from tas (...) 25 54 reactions

🥈	Impact / Value Framework Implementation How do we exactly implement this framework? Is it by using the Balanced Scorecard? Or is there any better way to use thi (...) 12 1 reactions

🥉	Impact of Internet and IT on Communication? What's the impact of Internet and IT in general on communication? (...) 11 5 reactions

	The Impact and Use of ICT and Internet in Higher Education How is Information Communication Technology used as a tool for higher education? I would like to know what percentage a (...) 7 2 reactions

	Integrating Social Media Into Business I believe that social media power can be harnessed in order to benefit the organisation. All that needs to be preached i (...) 3 1 reactions

Expert Tips

Advanced insights about the Impact / Value of Information Technology. Here you will find professional advices by experts.

	Key Challenges of Internet Age for Management and for Product and Service Development R&D, Product Development, Service Development, Strategy, Marketing, Innovation, Visioning (...)

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Information Sources

Various sources of information regarding the Impact / Value of Information Technology. Here you will find powerpoints, videos, news, etc. to use in your own lectures and workshops.

	Organizational Agility and the Role of Information Systems Organizational Agility (...)

	Customer Behavior on the Internet Internet Consumption Behavior, Internet Consumer Behavior, Web Customer (...)

	Information Management as Enabler of Transparency and Public trust Corporate Transparency, Information Management, Public Trust (...)

	Information Systems in Today's Organizations Information Technology, Objectives, Information Systems, Management Information (...)

	The Internet / Social Media Revolution Social Media, Internet Strategy, Internet Impact, Digital Revolution (...)

	Integration of Social Media in Business Internet Strategy, Online Strategy, Social Media Strategy, Integration (...)

	Social Media for Business Social Media in Business, Social Media for Business, Social Media and Business (...)

	Change Management in an Information Technology / IT Context Change Management, Information Systems Planning, Information Systems Architecture, Information Systems Implementation (...)

	Social Networks and Ethical Issues Social Networking, Social Media, Ethics (...)

	Speech Kotler on Internet Marketing Initial Understanding of Internet Marketing, Trainings, Workshops (...)

	Impact of Recent Information Technologies in the Manufacturing Sector Autonomous Robots, Augmented Reality, Additive Manufacturing, Big Data and Analytics, Simulation, Production (...)

	Impact/Value Framework Diagram Information Strategy (...)

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