Impact/Value framework

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Valuing Information Technology. Explanation of Impact/Value framework of Hammer and Mangurian. ('87)

In their 1987 article "The changing value of communications technology" Michael Hammer and Glenn Mangurian presented the Impact/Value framework that can be used to think about the value of Information Technology.

Vertical axis of the Impact/Value framework

• Time: in particular time compression is important.
• Distance: in particular overcoming geographical limitations is significant.
• Relationships: sometimes organizational relationships can be redefined.

Horizontal axis of the Impact/Value framework

• Efficiency is Doing the "things" right, for example increased productivity.
• Effectiveness is Doing the "right" thing, for example better management.
• Innovation is Doing "new" things, for example improve products and services.

Alternatively, the benefits of Information Technology can be categorized as:

A. Strategic Benefits

    A1. Competitive Advantage

    A2. Alignment

    A3. Customer Relations

B. Informational Benefits

    B1. Information access

    B2. Information quality

    B3. Information flexibility

C. Transactional Benefits
    C1. Communications Efficiency
    C2. Systems Development Efficiency
    C3. Business Efficiency

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Best Practices - Impact/Value framework Premium   (How) should you manage smart phones and Facebook usage by employees? It seems that some in the millenia's may have chal...           Impact of Internet and IT on Communication? What's the impact of Internet and IT in general on...

Expert Tips - Impact/Value framework Premium   Key Challenges of Internet Age for Management and for Product and Service Development The Internet age represents a huge challenge for m... Usage (application): R&D, Product Development, Service Development, Strategy, Marketing, Innovation, Visioning       Characteristics of Organizations with an IT-driven Business Transformation Strategy Today organizations need to move quickly through a... Usage (application): IT-driven Strategy, IT-led Strategy, Competitive Potential, Innovation Accelerators, Disruptive Innovation       Enterprise 2.0: Integration of Internal and Public Social Media in the Organization Companies more and more often implement Enterprise... Usage (application): Enterprise 2.0, Social Media Integration, Business Process Management       Strategic Options for Dot-coms and Established Firms M. Porter suggests the following strategic options... Usage (application): Internet Strategy, Business Strategy

Resources - Impact/Value framework Premium Organizational Agility and the Role of Information Systems Presentation about Agility, specifically focusing ... Usage (application): Organizational Agility   Customer Behavior on the Internet This presentation (2202) is about consumer behavio... Usage (application): Internet Consumption Behavior, Internet Consumer Behavior, Web Customer   Information Management as Enabler of Transparency and Public trust This presentation is about how Information Managem... Usage (application): Corporate Transparency, Information Management, Public Trust   Information Systems in Today's Organizations Presentation about Information Systems in the worl... Usage (application): Information Technology, Objectives, Information Systems, Management Information   The Internet / Social Media Revolution Video shows how fast social media is growing. And ... Usage (application): Social Media, Internet Strategy, Internet Impact, Digital Revolution   Integration of Social Media in Business Presentation about the Internet, Social Media and ... Usage (application): Internet Strategy, Online Strategy, Social Media Strategy, Integration   Social Media for Business This presentation is about social media in busines... Usage (application): Social Media in Business, Social Media for Business, Social Media and Business   Change Management in an Information Technology / IT Context This presentation provides information about the p... Usage (application): Change Management, Information Systems Planning, Information Systems Architecture, Information Systems Implementation   Social Networks and Ethical Issues This presentation provides information about socia... Usage (application): Social Networking, Social Media, Ethics   Speech Kotler on Internet Marketing Philip Kotler explains some conditions and gives s... Usage (application): Initial Understanding of Internet Marketing, Trainings, Workshops   Impact/Value Framework Diagram Download and edit the 12manage PowerPoint model fo... Usage (application): Information Strategy     News about Information Value         News about Information Strategic         Videos about Information Value         Videos about Information Strategic         Presentations about Information Value         Presentations about Information Strategic         More about Information Value         More about Information Strategic

Compare with the Impact/Value framework: TDC Matrix  |  Strategic Thrusts  |  Twelve Principles of the Network Economy  |  Multi Channel Marketing  |  Strategic Alignment  |  Delta Model

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