Impact/Value framework

Knowledge Center

• About
• Home
• Dictionary
• Encyclopedia
• Question?
• Views

• Register
• Log in
• Help

• Change & Organization
• Communication & Skills
• Decision-making & Valuation
• Ethics & Responsibility
• Finance & Investing
• HRM
• Knowledge & Intangibles
• Leadership
• Marketing
• Program & Project
• Strategy
• Supply Chain & Quality

Valuing Information Technology. Explanation of Impact/Value framework of Hammer and Mangurian. ('87)

In their 1987 article "The changing value of communications technology" Michael Hammer and Glenn Mangurian presented the Impact/Value framework that can be used to think about the value of Information Technology.

Vertical axis of the Impact/Value framework

• Time: in particular time compression is important.
• Distance: in particular overcoming geographical limitations is significant.
• Relationships: sometimes organizational relationships can be redefined.

Horizontal axis of the Impact/Value framework

• Efficiency is Doing the "things" right, for example increased productivity.
• Effectiveness is Doing the "right" thing, for example better management.
• Innovation is Doing "new" things, for example improve products and services.

Alternatively, the benefits of Information Technology can be categorized as:

A. Strategic Benefits

    A1. Competitive Advantage

    A2. Alignment

    A3. Customer Relations

B. Informational Benefits

    B1. Information access

    B2. Information quality

    B3. Information flexibility

C. Transactional Benefits
    C1. Communications Efficiency
    C2. Systems Development Efficiency
    C3. Business Efficiency

Impact/Value framework Special Interest Group Special Interest Group (1216 members)

Impact/Value framework Forum   Recent topics   (How) should you manage smart phones and Facebook usage by employees? It seems that some in the millenia's may have challenges dealing with new technology, which is distracting them from tasks required.           Impact of ICT and Internet on HR What about the role computing systems are playing and are going to play in HR management all along the employee life cycle in the organization? What c...           View the Impact of IT as Augmentation Rather than Automation The act of automation has traditionally displaced workers by machines. As a result of that, people have started to be concerned about automation. Nowa...           The Impact and Use of ICT and Internet in Higher Education How is Information Communication Technology used as a tool for higher education? I would like to know what percentage are using ICT in their peda...           Integrating Social Media Into Business I believe that social media power can be harnessed in order to benefit the organisation. All that needs to be preached is the manner it is used. In cu...

Best Practices - Impact/Value framework   Impact / Value Framework Implementation How do we exactly implement this framework? Is it by using the Balanced Scorecard? Or is there any better way to use this framework?...           Impact of Internet and IT on Communication? What's the impact of Internet and IT in general on communication?...

Expert Tips - Impact/Value framework   Key Challenges of Internet Age for Management and for Product and Service Development R&D, Product Development, Service Development, Strategy, Marketing, Innovation, Visioning The Internet age represents a huge challenge for most businesses. Why? Because the Inte...       Characteristics of Organizations with an IT-driven Business Transformation Strategy IT-driven Strategy, IT-led Strategy, Competitive Potential, Innovation Accelerators, Disruptive Innovation Today organizations need to move quickly through a wide range of business transformations, often cau...       Enterprise 2.0: Integration of Internal and Public Social Media in the Organization Enterprise 2.0, Social Media Integration, Business Process Management Companies more and more often implement Enterprise 2.0 (E2.0), which means implementing either socia...       Strategic Options for Dot-coms and Established Firms Internet Strategy, Business Strategy M. Porter suggests the following strategic options for dot-coms and established companies in his art...

Resources - Impact/Value framework Organizational Agility and the Role of Information Systems Organizational Agility Presentation about Agility, specifically focusing on the role of IT. The presentation includes the f...   Customer Behavior on the Internet Internet Consumption Behavior, Internet Consumer Behavior, Web Customer This presentation (2202) is about consumer behavior on the internet, but is still surprisingly relev...   Information Management as Enabler of Transparency and Public trust Corporate Transparency, Information Management, Public Trust This presentation is about how Information Management (IM) contributes to transparency and includes ...   Information Systems in Today's Organizations Information Technology, Objectives, Information Systems, Management Information Presentation about Information Systems in the world of today. The presentation includes the followin...   The Internet / Social Media Revolution Social Media, Internet Strategy, Internet Impact, Digital Revolution Video shows how fast social media is growing. And gives a clear status of the position of social med...   Integration of Social Media in Business Internet Strategy, Online Strategy, Social Media Strategy, Integration Presentation about the Internet, Social Media and the Integration of them in business by A. Siegle.<...   Social Media for Business Social Media in Business, Social Media for Business, Social Media and Business This presentation is about social media in businesses that outlines some steps to integrate social m...   Change Management in an Information Technology / IT Context Change Management, Information Systems Planning, Information Systems Architecture, Information Systems Implementation This presentation provides information about the planning and implementation of change, focusing on ...   Social Networks and Ethical Issues Social Networking, Social Media, Ethics This presentation provides information about social networking, the virtual world and the ethical is...   Speech Kotler on Internet Marketing Initial Understanding of Internet Marketing, Trainings, Workshops Philip Kotler explains some conditions and gives some tips on internet marketing. - Have a good...   Impact/Value Framework Diagram Information Strategy Download and edit the 12manage PowerPoint model for limited personal, educational and business use. ...     News about Information Value         News about Information Strategic         Videos about Information Value         Videos about Information Strategic         Presentations about Information Value         Presentations about Information Strategic         Books about Information Value         Books about Information Strategic         More about Information Value         More about Information Strategic

Compare with the Impact/Value framework: TDC Matrix  |  Strategic Thrusts  |  Twelve Principles of the Network Economy  |  Multi Channel Marketing  |  Strategic Alignment  |  Delta Model

Return to Management Hub: Decision-making & Valuation  |  Finance & Investing  |  Knowledge & Intangibles  | Strategy

More Management Methods, Models and Theory