Impact/Value framework

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Valuing Information Technology. Explanation of Impact/Value framework of Hammer and Mangurian. ('87)

In their 1987 article "The changing value of communications technology" Michael Hammer and Glenn Mangurian presented the Impact/Value framework that can be used to think about the value of Information Technology.

Vertical axis of the Impact/Value framework

• Time: in particular time compression is important.
• Distance: in particular overcoming geographical limitations is significant.
• Relationships: sometimes organizational relationships can be redefined.

Horizontal axis of the Impact/Value framework

• Efficiency is Doing the "things" right, for example increased productivity.
• Effectiveness is Doing the "right" thing, for example better management.
• Innovation is Doing "new" things, for example improve products and services.

Alternatively, the benefits of Information Technology can be categorized as:

A. Strategic Benefits

    A1. Competitive Advantage

    A2. Alignment

    A3. Customer Relations

B. Informational Benefits

    B1. Information access

    B2. Information quality

    B3. Information flexibility

C. Transactional Benefits
    C1. Communications Efficiency
    C2. Systems Development Efficiency
    C3. Business Efficiency

Special Interest Group - Impact/Value framework Special Interest Group (1220 members)

Forum - Impact/Value framework   In the forum section you will find recent discussions within this knowledge area.   Impact / Value Framework Implementation (1 reactions) How do we exactly implement this framework? Is it by using t...           Impact of Internet and IT on Communication? (5 reactions) What's the impact of Internet and IT in general on communica...           Impact of ICT and Internet on HR (1 reactions) What about the role computing systems are playing and are go...           View the Impact of IT as Augmentation Rather than Automation (1 reactions) The act of automation has traditionally displaced workers by...           The Impact and Use of ICT and Internet in Higher Education (1 reactions) How is Information Communication Technology used as a tool f...           Integrating Social Media Into Business (1 reactions) I believe that social media power can be harnessed in order ...

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Resources - Impact/Value framework In the Resources section you will find powerpoint presentations, micro-learning videos, articles, news items, etc. within this knowledge area. Organizational Agility and the Role of Information Systems Organizational Agility...   Customer Behavior on the Internet Internet Consumption Behavior, Internet Consumer Behavior, Web Customer...   Information Management as Enabler of Transparency and Public trust Corporate Transparency, Information Management, Public Trust...   Information Systems in Today's Organizations Information Technology, Objectives, Information Systems, Management Information...   The Internet / Social Media Revolution Social Media, Internet Strategy, Internet Impact, Digital Revolution...   Integration of Social Media in Business Internet Strategy, Online Strategy, Social Media Strategy, Integration...   Social Media for Business Social Media in Business, Social Media for Business, Social Media and Business...   Change Management in an Information Technology / IT Context Change Management, Information Systems Planning, Information Systems Architecture, Information Systems Implementation...   Social Networks and Ethical Issues Social Networking, Social Media, Ethics...   Speech Kotler on Internet Marketing Initial Understanding of Internet Marketing, Trainings, Workshops...   Impact/Value Framework Diagram Information Strategy...     News about Information Value         News about Information Strategic         Videos about Information Value         Videos about Information Strategic         Presentations about Information Value         Presentations about Information Strategic         Books about Information Value         Books about Information Strategic         More about Information Value         More about Information Strategic

Compare with the Impact/Value framework: TDC Matrix  |  Strategic Thrusts  |  Twelve Principles of the Network Economy  |  Multi Channel Marketing  |  Strategic Alignment  |  Delta Model

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