ALL about Impact/Value Framework

Summary, forum, best practices, expert tips and resources.

All about Impact / Value of Information Technology and other management methods. Completely free.

12manage is a knowledge sharing platform about management with over 1 million participants. Click for more info...

In their 1987 article "The changing value of communications technology" Michael Hammer and Glenn Mangurian presented the Impact/Value framework that can be used to think about the value of Information Technology.

Vertical axis of the Impact/Value framework

Time: in particular time compression is important.
Distance: in particular overcoming geographical limitations is significant.
Relationships: sometimes organizational relationships can be redefined.

Horizontal axis of the Impact/Value framework

Efficiency is Doing the "things" right, for example increased productivity.
Effectiveness is Doing the "right" thing, for example better management.
Innovation is Doing "new" things, for example improve products and services.

Alternatively, the benefits of Information Technology can be categorized as:

A. Strategic Benefits

A1. Competitive Advantage

A2. Alignment

A3. Customer Relations

B. Informational Benefits

B1. Information access

B2. Information quality

B3. Information flexibility

C. Transactional Benefits
    C1. Communications Efficiency
    C2. Systems Development Efficiency
    C3. Business Efficiency

Impact / Value of Information Technology Special Interest Group

Special Interest Group (1183 members)

Forum about Impact / Value of Information Technology

Discussions about Impact / Value of Information Technology.

	The Impact of IT and AI on Human Work and Employment The act of automation has traditionally displaced workers by machines. As a result of that, people have started to be co (...)

	Impact of ICT and Internet on HR What about the role computing systems are playing and are going to play in HR management all along the employee life cyc (...)

🔥	NEW How Using Long Filenames will Revolutionize Data Management Use long descriptive filenames… I do. For Video… My app can use the filename (FN) to determine the part of the video I (...)

Best Practices about Impact / Value of Information Technology

Here you find the most valuable discussions from the past.

🥇	(How) should you manage smart phones and Facebook usage by employees? It seems that some in the millenia's may have challenges dealing with new technology, which is distracting them from tas (...)

🥈	Impact / Value Framework Implementation How do we exactly implement this framework? Is it by using the Balanced Scorecard? Or is there any better way to use thi (...)

🥉	Impact of Internet and IT on Communication? What's the impact of Internet and IT in general on communication? (...)

	The Impact and Use of ICT and Internet in Higher Education How is Information Communication Technology used as a tool for higher education? I would like to know what percentage a (...)

	Integrating Social Media Into Business I believe that social media power can be harnessed in order to benefit the organisation. All that needs to be preached i (...)

Expert Tips about Impact / Value of Information Technology

Here you will find advices by experts.

	Key Challenges of Internet Age for Management and for Product and Service Development R&D, Product Development, Service Development, Strategy, Marketing, Innovation, Visioning (...)

	Characteristics of Organizations with an IT-driven Business Transformation Strategy IT-driven Strategy, IT-led Strategy, Competitive Potential, Innovation Accelerators, Disruptive Innovation (...)

	Internet of Things and Marketing Marketing, Supply Chain Management, Internet Strategy (...)

	Enterprise 2.0: Integration of Internal and Public Social Media in the Organization Enterprise 2.0, Social Media Integration, Business Process Management (...)

	Strategic Options for Dot-coms and Established Firms Internet Strategy, Business Strategy (...)

Information Sources about Impact / Value of Information Technology

Here you will find powerpoints, videos, news, etc.

	Organizational Agility and the Role of Information Systems Organizational Agility (...)

	Customer Behavior on the Internet Internet Consumption Behavior, Internet Consumer Behavior, Web Customer (...)

	Information Management as Enabler of Transparency and Public trust Corporate Transparency, Information Management, Public Trust (...)

	Information Systems in Today's Organizations Information Technology, Objectives, Information Systems, Management Information (...)

	The Internet / Social Media Revolution Social Media, Internet Strategy, Internet Impact, Digital Revolution (...)

	Integration of Social Media in Business Internet Strategy, Online Strategy, Social Media Strategy, Integration (...)

	Social Media for Business Social Media in Business, Social Media for Business, Social Media and Business (...)

	Change Management in an Information Technology / IT Context Change Management, Information Systems Planning, Information Systems Architecture, Information Systems Implementation (...)

	Social Networks and Ethical Issues Social Networking, Social Media, Ethics (...)

	Speech Kotler on Internet Marketing Initial Understanding of Internet Marketing, Trainings, Workshops (...)

	Impact of Recent Information Technologies in the Manufacturing Sector Autonomous Robots, Augmented Reality, Additive Manufacturing, Big Data and Analytics, Simulation, Production (...)

	Impact/Value Framework Diagram Information Strategy (...)

Return to Management Hub: Decision-making & Valuation | Finance & Investing | Knowledge & Intangibles | Strategy

More Management Methods, Models and Theory

Special Interest Group Leader

You here? Sign up for free