Impact/Value framework

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Valuing Information Technology. Explanation of Impact/Value framework of Hammer and Mangurian. ('87)

Contents

  1. Summary
  2. Forum
  3. Best Practices
  4. Expert Tips
  5. Resources
  6. Print

Impact/Value frameworkIn their 1987 article "The changing value of communications technology" Michael Hammer and Glenn Mangurian presented the Impact/Value framework that can be used to think about the value of Information Technology.


Vertical axis of the Impact/Value framework

  • Time: in particular time compression is important.
  • Distance: in particular overcoming geographical limitations is significant.
  • Relationships: sometimes organizational relationships can be redefined.

Horizontal axis of the Impact/Value framework

  • Efficiency is Doing the "things" right, for example increased productivity.
  • Effectiveness is Doing the "right" thing, for example better management.
  • Innovation is Doing "new" things, for example improve products and services.

Alternatively, the benefits of Information Technology can be categorized as:


A. Strategic Benefits

    A1. Competitive Advantage

    A2. Alignment

    A3. Customer Relations

B. Informational Benefits

    B1. Information access

    B2. Information quality

    B3. Information flexibility

C. Transactional Benefits
    C1. Communications Efficiency
    C2. Systems Development Efficiency
    C3. Business Efficiency


Impact/Value framework Forum
  View the Impact of IT as Augmentation Rather than Automation
The act of automation has traditionally displaced ...
     
 
  Impact of ICT and Internet on HR
What about the role computing systems are playing ...
     
 
  The Impact and Use of ICT and Internet in Higher Education
How is Information Communication Technology used a...
     
 
  Integrating Social Media Into Business
I believe that social media power can be harnessed...
     
 
  Impact / Value Framework Implementation
How do we exactly implement this framework? Is it ...
     
 

Impact/Value framework Special Interest Group


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Impact/Value framework Education & Events


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Best Practices - Impact/Value framework Premium
  (How) should you manage smart phones and Facebook usage by employees?
It seems that some in the millenia's may have chal...
     
 
  Impact of Internet and IT on Communication?
What's the impact of Internet and IT in general on...
     
 

Expert Tips - Impact/Value framework Premium
 

Key Challenges of Internet Age for Management and for Product and Service DevelopmentSign up

The Internet age represents a huge challenge for m...
Usage (application): R&D, Product Development, Service Development, Strategy, Marketing, Innovation, Visioning
 
 
 

Characteristics of Organizations with an IT-driven Business Transformation StrategySign up

Today organizations need to move quickly through a...
Usage (application): IT-driven Strategy, IT-led Strategy, Competitive Potential, Innovation Accelerators, Disruptive Innovation
 
 
 

Enterprise 2.0: Integration of Internal and Public Social Media in the OrganizationSign up

Companies more and more often implement Enterprise...
Usage (application): Enterprise 2.0, Social Media Integration, Business Process Management
 
 
 

Strategic Options for Dot-coms and Established FirmsSign up

M. Porter suggests the following strategic options...
Usage (application): Internet Strategy, Business Strategy
 
 

Resources - Impact/Value framework Premium

Organizational Agility and the Role of Information SystemsSign up

Presentation about Agility, specifically focusing ...
Usage (application): Organizational Agility
 

Customer Behavior on the InternetSign up

This presentation (2202) is about consumer behavio...
Usage (application): Internet Consumption Behavior, Internet Consumer Behavior, Web Customer
 

Information Management as Enabler of Transparency and Public trustSign up

This presentation is about how Information Managem...
Usage (application): Corporate Transparency, Information Management, Public Trust
 

Information Systems in Today's OrganizationsSign up

Presentation about Information Systems in the worl...
Usage (application): Information Technology, Objectives, Information Systems, Management Information
 

The Internet / Social Media RevolutionSign up

Video shows how fast social media is growing. And ...
Usage (application): Social Media, Internet Strategy, Internet Impact, Digital Revolution
 

Integration of Social Media in BusinessSign up

Presentation about the Internet, Social Media and ...
Usage (application): Internet Strategy, Online Strategy, Social Media Strategy, Integration
 

Social Media for BusinessSign up

This presentation is about social media in busines...
Usage (application): Social Media in Business, Social Media for Business, Social Media and Business
 

Change Management in an Information Technology / IT ContextSign up

This presentation provides information about the p...
Usage (application): Change Management, Information Systems Planning, Information Systems Architecture, Information Systems Implementation
 

Social Networks and Ethical IssuesSign up

This presentation provides information about socia...
Usage (application): Social Networking, Social Media, Ethics
 

Speech Kotler on Internet MarketingSign up

Philip Kotler explains some conditions and gives s...
Usage (application): Initial Understanding of Internet Marketing, Trainings, Workshops
 

Impact/Value Framework DiagramSign up

Download and edit the 12manage PowerPoint model fo...
Usage (application): Information Strategy
 
 

News about Information ValueSign up


     
 

News about Information StrategicSign up


     
 

Videos about Information ValueSign up


     
 

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Presentations about Information ValueSign up


     
 

Presentations about Information StrategicSign up


     
 

Books about Information ValueSign up


     
 

Books about Information StrategicSign up


     
 

More about Information ValueSign up


     
 

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Compare with the Impact/Value framework: TDC Matrix  |  Strategic Thrusts  |  Twelve Principles of the Network Economy  |  Multi Channel Marketing  |  Strategic Alignment  |  Delta Model


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