美国心理学家Frederick Hertzberg的二因素理论(Two Factor Theory)试图证明,个人对工作的态度在很大程度上决定着任务的成功与失败,Hertzberg研究证明,个人对工作的满意与否受两个因素制约: 能给人们带来满意和心理成长的因素,通常都是工作内在的,即由工作本身所决定的激励因素(Motivation Factors); 而引起人们不满意的往往是一些工作外的因素,大多与人们的工作条件和环境有关,Hertzberg称之为保健因素(Hygiene Factors)。 Herzberg通过对两百多名美国的会计、工程师等白领工作者的调查,从而总结出了“二因素理论”(Two Factor Theory),又称“保健-激励理论”(Motivation-Hygiene Theory)。
保健-激励因素
- 保健因素处理不好,会引发员工的不满情绪;处理得好,则可以预防或消除这种不满。 然而,保健因素并不能对员工产生激励作用,只能起到保持人的积极性、维持工作现状的作用。所以保健因素又称为“维持因素”。
- 激励因素处理得好,不仅能够产生满意情绪,而且能够促进人们产生更好的绩效;如果处理不当,其不利效果顶多是没有满意情绪,但不会导致不满。 激励因素源于工作内在的促发动力。
典型的保健因素
-
工作环境
-
管理和监督
-
薪水
-
状态
-
安全
-
公司
-
工作
-
公司政策与治理
-
人际关系
典型的激励因素
-
工作成就感
-
工作成就得到的认可
-
工作上的责任感
-
工作富有趣味
-
高水平的工作要求
-
晋升与成长
二因素组合构成的四种情境:
-
高保健因素 + 高激励因素: 最理想的工作情境,员工具有较高的工作热情,鲜有不满情绪。
-
高保健因素 + 低激励因素: 员工没有不满情绪,但是也没有较高的工作热情, 工作的目的就是为了薪水。
-
低保健因素 + 高激励因素: 员工存有高度工作热情的同时,对工作条件也有很多不满。 这种情境往往出现于那些具有挑战性和鼓舞人心的工作, 但是薪水和工作条件却差强人意。
-
低保健因素 + 低激励因素: 这属于最坏的工作情境, 员工既无工作热情,又有大量怨气。
Herzberg建议,工作可以而且应该按照以下方法来安排组织:
除了二因素理论以外,Frederick Hertzberg还有一个著名的KITA理论,即打屁股(Kick In The Arse),后来这一提法被改成更为文雅的KITP,即踢裤子(Kick In The Pants)。 用Herzberg的话说,KITA不能够产生任何工作激励, 它的作用只在于使员工动起来。
二因素理论(人类动机) 小组。

小组 (57名成员)
|
|
关于以下内容的论坛讨论:二因素理论(人类动机)。您可以在下方提出有关此主题的问题、分享您的经验、报告新的发展或解释一些事情。
🔥
|
新 因地制宜,因人而异
越来越多的组织的领导和管理者认识到人力资源管理水平的不足已经成为组织发展的瓶颈。很多人热衷于各类管理技巧和工具,也有些人更相信自己的...
 0
 2条评论
|
|
Is Money the Primary Motivating Factor?
I think money remains the primary motivating factor of employees...
Here in Uganda, the oldest national university Makerere has been closed due to striking lecturers over poor pay. They don't complai...
 12
 3条评论
|
|
Hygiene and Motivation: Hand and Glove
It may seem not very practical to apply this theory in some parts of the world, like the third world. Going through Herzberg's theory in detail I have just realised it's the best work situation that b...
 8
|
|
Is Lack of Challenge a Hygiene Factor?
What challenges an employee at any phase in his life is the motivator.
Sometimes, earning more money is seen as a challenge by an employee, depending on his experience and urge to cross a social stra...
 8
 2条评论
|
|
Two Factor Theory Still Holds Today?
I think Herzberg's theory fits hundred percent perfect for present day organizations. Human minds need motivations so often... In the mean time hygiene factors also play a vital part in job satisfacti...
 7
 2条评论
|
|
Role of Knowledge in Two Factor Theory
2 Factor Theory may be applied in any type of organizations and in all levels. But, again there are other elements in the work environment which may effect the motivation of employees and the organiza...
 5
 1条评论
|
|
Additional Hygiene Factors
Though the summary of Two Factor Theory covers most of the factors, I believe others factors like management style, organization culture, office politics, training standards also should come under the...
 4
 1条评论
|
|
|
关于二因素理论(人类动机)的最高评价的讨论主题。在这里你会找到最有价值的思路和切实可行的建议。
🥈
|
Privacy at Work | Privacy in Offices
When it comes to offices and office spaces, organizations are trying to find a balance between public and private workspace in order to encourage COLLABORATION.
But public spaces are often criticized...
 21
 8条评论
|
|
Motivation Engenders Commitment
Adequately motivated staff are usually more committed to perform optimally.
More often than not, they are happy on their beats which could be due to their being satisfied with the welfare, training a...
 17
|
|
Civility and Respect towards Employees
Research on Civility by Christine Porath revealed that the 20,000 respondents (employees from all over the world) ranked "respect" as the most important leadership behavior.
However these same 20,000...
 16
 18条评论
|
|
Nothing Flourishes Without Attention
Nothing flourishes without attention. This simple phrase is endemic in all endeavors. A gardener knows all too well what would happen to his plants if they are not attended to.
Take this phrase and a...
 16
 13条评论
|
|
Achieving a State of Flow and Motivation
A "State of Flow", according to Mihly Cskszentmihlyi, is the ability to focus our psychic energy and attention on the performance of tasks of our choice in which each moment is enjoyed, moving us t...
 15
|
|
List of Intrinsic Motivators
Intrinsic motivation (the wish to carry out an activity for the sake of the activity itself, and not in the hope of obtaining some form of external reward) addresses innate human desires, and promotes...
 12
 8条评论
|
|
What are (the Main) Causes of Attrition?
The theory is pretty good, but I am of the view that the underlying reason for a big percentage of people who move on is the boss. Most of the time when an employee leaves his job it's due to the trea...
 12
 3条评论
|
|
Avoid Under and over Motivation
Under motivated as well as over motivated workers both have negative effects in productivity. A balance has to be developed in order for workers to act normally, never discouraged nor disgusted and ex...
 11
 2条评论
|
|
|
关于Two Factor Theory (Human Motivation)(英语)的高级见解。在这里,您将找到专家的专业建议。
|
Drivers and Levers of Employees Improving Employee Motivation In their 2002 book "Driven: How Human Nature Shapes our Choices", Paul R. Lawrence and Nitin Nohria mention 4 drives und...
|
|
Examples of Two Factor Model Teaching Two Factor Theory I would like to compare Herzberg's 2 factor model to a human body (organisation):
- The disease-infected human body (un...
|
|
Satisfaction and Dissatisfaction According to Herzberg Important Note I find it interesting that Herzberg separates dissatisfaction and satisfaction as whole different feelings apart from on...
|
|
Promotion-focused versus Prevention-focused Employees Employee Motivation An interesting way to look at employees or coachees for motivation purposes is described by Heidi Grant Halverson and E...
|
|
Alternate Classifications of Human Needs (Employees, Consumers) Motivation, Marketing, Human Needs One of possible ways to classify human (employee, consumer) needs is to break them down into:
- Biogenic Needs (essenti...
|
|
Differences in Organizational Commitment Between Paid Workers and Volunteers Organizational Commitment, Employee Motivation, Non-profit Organizations Paid and unpaid workers in hybrid organizations
Although financial considerations are an important reason to work for a...
|
|
Base your Workspace Design on Employee Interaction Workspace Design, Innovation Environment, Employee Interaction, Office Space Design Many innovative organizations of today have faith that more open spaces triggers personal interactions, performance, cre...
|
|
Practical Tips to Increase the Performance of your Employees Employee Development, Employee Growth, Coaching by Managers, Mentoring, Career Management, Management Development The performance of an employee (or a team of them) depends on many factors. One of the main factors is how well the empl...
|
|
How to Avoid Too Much Transparency and Allow Some Privacy Corporate Transparency, Employee Privacy In an article The Transparency Trap it is argued that although a certain level of transparency does drive out wastefu...
|
|
Why Employees Stay: Contextual Factors Influencing Job Embeddedness Employee Retention, Attrition, Organizational Commitment, Employee Satisfaction Mitchell, Lee and Tyler (2014) focus on the contextual (or external) factors that influence employees staying, instead ...
|
|
Family-Work Conflicts (FWC) and Daily Job Performance Family-work conflicts, Coaching, Mentoring, Job Performance FAMILY ROLES and WORK are two factors influencing each other: - Work can interfere with family roles; this is called a W...
|
|
|
有关二因素理论(人类动机)的各种信息来源。在这里,您将找到Powerpoint,视频,新闻等可用于您自己的讲座和讲习班。
|
Human Motivation Employee Motivation Comprehesive presentation on Human / Employee Motivation. Topics:
1. What is motivation?
2. How do needs motivate peo...
|
|
Overview of Content and Process Motivation Theories Motivation, Needs, Incentives, Goal Setting, Behavior Overview presentation of the major content motivation theories (Hierarchy of Needs; Acquired Needs theory; Two-Factor Th...
|
|
Social-Exchange Theory and Organizational Support Theory and their Role in Employee Motivation Initial Understanding of Perceived Organizational Support Lecture about Social Exchange Theory and Organizational Support Theory and the role they play in Employee Motivation.
...
|
|
First Introduction to Employee Engagement and Employee Commitment Initial Understanding of Employee Engagement and Commitment, Start of Training/Workshop Employees are the heart of an organization. Their commitment and engagement contributes to the success of an organizatio...
|
|
Two Factors Rocket Diagram Employee Motivation Editable MS-Word diagram of Herzberg's Motivators and Hygiene Factors....
|
|
The Employee Commitment Pyramid Employee Commitment, Employee Motivation Stum (2013) developed the so-called Performance Pyramid. His model is clearly based on Maslows Hierarchy of Needs. But ...
|
|
Intrinsic Motivation versus Extrinsic Motivation Initial Understanding of Motivation Types and Consequences How can you do a better job of motivating your team?
Dan Pink and Dan Ariely make a distinction between extrinsic motiv...
|
|
External and Internal Motivation Motivation Presentation about motivation, from a psychological perspective. The presentation includes the following sections:
1. P...
|
|
Reasons and Secrets of Employee Retention Employee Retention, Attrition This presentation is about Employee Retention and includes the following sections:
1. Introduction
2. Reasons for Empl...
|
|
Managing Psychological Well-being in Workplaces Organizational Commitment, Performance Management, Stress Management, Workplace Management This presentation elaborates on the developing of efficient workplaces through mental well-being. The presentation inclu...
|
|
Mindfulness and Wellbeing at Work Wellbeing, Well-being, Mindfulness, Motivation, Employee Commitment Time Management, Coaching This presentation elaborates on the concept of mindfulness in the workplace, and includes the following sections:
1. Ou...
|
|
Dealing with Harassment and Discrimination in Workplaces Employee Harassment, Employee Discrimination, Sexual Harassment, Workplace Harassment, Workplace Discrimination Presentation about unsafe and unfriendly workplaces, that includes characteristics and the practices to minimize them. T...
|
|
The Workplace Environment and Aging Issues Performance Management, Two-factor Theory, Absenteism, Presenteism This presentation discusses how a workplace can be designed in a way that is perceived as comfortable by their employees...
|
|
Fatigue Management as Responsibility of Employer and Employee Fatigue Management, Human Resource Management, Absenteeism, Two Factor Theory, Commitment This presentation elaborates on the management of fatigue and the management of it, and includes the following sections:...
|
|
Young Steve Jobs on the Role of Managers Management, Leadership, Talent Management, Talent Acquisition, Talent Development This video is a nice start for any management course. Jobs shares some ideas on managers (in a high-tech environment) an...
|
|
Managing New, Dynamic Workplaces through Employee Engagement Workplace Management, Employee Engagement, Organizational Commitment, Burnout This presentation elaborates on the characteristics of the newer type of workplace, possible reactions of employees and ...
|
|
Work-Family Conflicts and Work-Life Policies Performance Management, Work-Life Balance, HR, Programs This presentation is about Work-Family Conflicts and Employee Performance. The presentation includes the following secti...
|
|
3 Practical Ways to Deal with Stress Coping with Stress, Avoiding Stress, Emotional Intelligence, Stress Management Workplace stress is very common and can cause higher blood pressure, illness and lower self esteem. Decreasing the stres...
|
|
Two Factor Theory Diagram Employee Satisfaction / Frustration Download and edit the 12manage PowerPoint model for limited personal, educational and business use.
Republishing in int...
|
|
How to Motivate your Employees: Personal Currency Motivation, Management, Leadership Many managers and leaders struggle with the difficult problem of how to motivate their salesforce or other employees. In...
|
|
Introduction and Summary of Herzberg's Motivation Theory Initial understanding of the Two Factors, Trainings, Workshops Hertzberg's Theory of Motivation explained:
- Hygiene factors
- Motivators
Furthermore the need for regular feedback ...
|
|
|
自动跳入有关以下内容的其他有用资源二因素理论(人类动机)。
|
|
比较: 马斯洛(Maslow) Hierarchy of Needs[需求层次理论] | Hawthorne Effect[霍索恩效应] | Customer Satisfaction model[顾客满意度模型] | Theory X Theory Y[X理论-Y理论] | Competing Values Framework[竞值架构] | Expectancy Theory[期望理论] | ERG Theory[ERG理论] | Cultural Dimensions[文化尺度] | Leadership Continuum[领导连续体] | Theory of Needs[需求理论] | Managerial Grid[管理方格理论]
返回到分类主页: 人力资源管理 | 知识与无形资产 | 领导力
更多管理方法、模型和理论
|
|
|