Tvåfaktorsteorin
(Hertzberg)

Kunskapscenter

Enligt Tvåfaktorsteorin av Frederick Hertzberg påverkas personer av två faktorer. Tillfredsställelsen och psykologisk tillväxt är en resultatfaktor av motivationsfaktorer. Missnöje var ett resultat av hygienfaktorer. Hertzberg utvecklade denna motivationsteori under hans utredning av 200 revisorer och ingenjörer i USA.

De två faktorerna i teorin är

• Hygienfaktorer (Yttre) är nödvändiga för att säkerställa att anställda inte blir missbelåtna. De orsakar inte högre nivåer av motivation, men utan dem finns det missnöje.
• Motivationsfaktorer (Inre) är nödvändiga för att motivera anställda till bättre prestation. Dessa faktorer resulterar från inre generatorer hos anställda.

Typiska hygienfaktorer

• Arbetsvillkor

• Kvalitet i arbetsledningen

• Lön

• Status

• Säkerhet

• Företag

• Jobb

• Företagets riktlinjer och administration

• Mellanmänskliga relationer

Typiska motivationsfaktorer

• Prestation

• Erkännande utifrån prestation

• Ansvar för uppgift

• Intressant jobb

• Befordran till uppgifter på en högre nivå

• Tillväxt

Kombination av hygien- och motivationsfaktorerna resulterar i fyra scenarion

• Hög hygien + Hög motivation: Den ideala situationen där anställda motiveras och har mycket få klagomål.

• Hög hygien + Låg motivation: Anställda har få klagomål men motiveras inte så mycket. Jobbet uppfattas mest via lönebeskedet.

• Låg hygien + Hög motivation: Anställda motiveras men har mycket klagomål. En situation där jobbet är spännande och utmanande. Emellertid är lönen och arbetsförhållandena inte REKO.

• Låg hygien + Låg motivation: Den värsta situationen. Anställda motiveras inte och har mycket klagomål.

Hertzberg föreslår att arbetet mestadels kan arrangeras och bör vara arrangerat på följande sätt:

• jobb utökning
• jobbrotation, och/eller
• jobb berikning.

Förutom Tvåfaktorsteorin är Frederick Hertzberg också känd för hans akronym KITA, som politiskt har översatts som en spark i baken! Hertzberg säger att KITA inte tar fram motivationen. Utan endast förändring.

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Best Practices Bli Medlem Topprankade ämnen om Tvåfaktorsteorin (Mänsklig Motivation). Här hittar du de mest värdefulla idéerna och praktiska förslagen. How to measure motivation? (How) Can motivation be measured? (...) 33   8 kommentarer Privacy at Work | Privacy in Offices When it comes to offices and office spaces, organizations are trying to find a balance between public and private worksp (...) 21   8 kommentarer How to Create a Psychologically Safe Workplace? Optimum utilisation of every employee’s knowledge and contribution today is a must for most organizations. However, in o (...) 19   21 kommentarer Motivation Engenders Commitment Adequately motivated staff are usually more committed to perform optimally. More often than not, they are happy on (...) 17   Civility and Respect towards Employees Research on Civility by Christine Porath revealed that the 20,000 respondents (employees from all over the world) ranked (...) 16   18 kommentarer Nothing Flourishes Without Attention Nothing flourishes without attention. This simple phrase is endemic in all endeavors. A gardener knows all too well what (...) 16   13 kommentarer What motivates Employees to be more Innovative? In the current crisis, it's important to keep your innovation effort at a high level. Martha E. Mangelsdorf writes in MI (...) 15   13 kommentarer Using Herzberg's Two Factor Theory in Small Companies How can you apply Herzberg 2 factor theory in a small company (5-10 employees)? Any experiences? Does anyone know o (...) 13   5 kommentarer List of Intrinsic Motivators Intrinsic motivation (the wish to carry out an activity for the sake of the activity itself, and not in the hope of obta (...) 12   8 kommentarer What are (the Main) Causes of Attrition? The theory is pretty good, but I am of the view that the underlying reason for a big percentage of people who move on is (...) 12   3 kommentarer PROs and CONs of Employee Of the Month Programs A common recommended and used form to increase employees’ motivation and performance is Employee-Of-the-Month (EOM). Suc (...) 8   33 kommentarer

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