Tvåfaktorsteorin
(Hertzberg)

Kunskapscenter

Enligt Tvåfaktorsteorin av Frederick Hertzberg påverkas personer av två faktorer. Tillfredsställelsen och psykologisk tillväxt är en resultatfaktor av motivationsfaktorer. Missnöje var ett resultat av hygienfaktorer. Hertzberg utvecklade denna motivationsteori under hans utredning av 200 revisorer och ingenjörer i USA.

De två faktorerna i teorin är

• Hygienfaktorer (Yttre) är nödvändiga för att säkerställa att anställda inte blir missbelåtna. De orsakar inte högre nivåer av motivation, men utan dem finns det missnöje.
• Motivationsfaktorer (Inre) är nödvändiga för att motivera anställda till bättre prestation. Dessa faktorer resulterar från inre generatorer hos anställda.

Typiska hygienfaktorer

• Arbetsvillkor

• Kvalitet i arbetsledningen

• Lön

• Status

• Säkerhet

• Företag

• Jobb

• Företagets riktlinjer och administration

• Mellanmänskliga relationer

Typiska motivationsfaktorer

• Prestation

• Erkännande utifrån prestation

• Ansvar för uppgift

• Intressant jobb

• Befordran till uppgifter på en högre nivå

• Tillväxt

Kombination av hygien- och motivationsfaktorerna resulterar i fyra scenarion

• Hög hygien + Hög motivation: Den ideala situationen där anställda motiveras och har mycket få klagomål.

• Hög hygien + Låg motivation: Anställda har få klagomål men motiveras inte så mycket. Jobbet uppfattas mest via lönebeskedet.

• Låg hygien + Hög motivation: Anställda motiveras men har mycket klagomål. En situation där jobbet är spännande och utmanande. Emellertid är lönen och arbetsförhållandena inte REKO.

• Låg hygien + Låg motivation: Den värsta situationen. Anställda motiveras inte och har mycket klagomål.

Hertzberg föreslår att arbetet mestadels kan arrangeras och bör vara arrangerat på följande sätt:

• jobb utökning
• jobbrotation, och/eller
• jobb berikning.

Förutom Tvåfaktorsteorin är Frederick Hertzberg också känd för hans akronym KITA, som politiskt har översatts som en spark i baken! Hertzberg säger att KITA inte tar fram motivationen. Utan endast förändring.

Forum Forumdiskussioner om Tvåfaktorsteorin (Mänsklig Motivation). Nedan kan du ställa en fråga om det här ämnet, dela dina erfarenheter, rapportera en ny utveckling eller förklara något. Starta ett nytt ämne om Tvåfaktorsteorin (Mänsklig Motivation) Dela din kunskap här (eller ställ en fråga)   5 Motivational Techniques When Employees are Feeling Low Quite a few theories of motivation have emerged that describe how employee motivation is contingent upon job characteristics, employee needs, goals, feedback, reinforcements and several other factors.... 22   7 kommentarer How to Create a Psychologically Safe Workplace? Optimum utilisation of every employee’s knowledge and contribution today is a must for most organizations. However, in order for employees to be willing to share their ideas and know-how, it's importa... 19   22 kommentarer Is Money the Primary Motivating Factor? I think money remains the primary motivating factor of employees... Here in Uganda, the oldest national university Makerere has been closed due to striking lecturers over poor pay. They don't com... 12   3 kommentarer Social and Environment Issues are Missing in 2 Factor Theory I think that the Herzberg theory is great, but it does ignore the fact that even with great structure of Motivators and Hygiene factors a company might suffer from social issues, such as fairness in s... 11   3 kommentarer Office Design: From Action Office to Cubicles to the Home Office Recently one of the administrators of my organization was sharing a plan to redesign our offices and his take on an open, more flexible and activity-based office design. He is a finance person and alt... 10   4 kommentarer Hygiene and Motivation: Hand and Glove It may seem not very practical to apply this theory in some parts of the world, like the third world. Going through Herzberg's theory in detail I have just realised it's the best work situation that b... 8   Application of Two Factor Theory in Non-Governmental Organizations Is the model applicable in non-government organizations where officers are not receiving remunerations in whatever kind where the pressing concern is how to drive them to perform to their best level?... 8   2 kommentarer Scope of Herzberg's Two Factor Theory Goes Beyond Work This theory need not be confined to any type of business situation. It can be used for interaction between any two individuals to understand how individuals are motivated whenever they interact... ... 8   1 kommentarer Is Lack of Challenge a Hygiene Factor? What challenges an employee at any phase in his life is the motivator. Sometimes, earning more money is seen as a challenge by an employee, depending on his experience and urge to cross a social ... 8   2 kommentarer The 2 Most Important Words to Say to your Employees I believe that the two most important words in any language are without a doubt "thank you", whether we are in the business or social environment. And yet, they are often just not used, or not said of... 8   2 kommentarer Two Factor Theory Still Holds Today? I think Herzberg's theory fits hundred percent perfect for present day organizations. Human minds need motivations so often... In the mean time hygiene factors also play a vital part in job satisfacti... 7   2 kommentarer Role of Knowledge in Two Factor Theory 2 Factor Theory may be applied in any type of organizations and in all levels. But, again there are other elements in the work environment which may effect the motivation of employees and the organiza... 5   1 kommentarer Additional Hygiene Factors Though the summary of Two Factor Theory covers most of the factors, I believe others factors like management style, organization culture, office politics, training standards also should come under the... 4   1 kommentarer Is an Employee Information System a Motivation / Hygiene Factor? If there's an integrated personnel / employee information system in an organization, what will be the impact on the employees' hygiene factors?... 4   1 kommentarer How to Keep a Workforce Motivated at Crossroads Many enterprises transform their structures merging several organisational cultures in cycles. How can the staff remain motivated when changes are made in the organisations values, collectivenes... 1   4 kommentarer

Best Practices De bästa, högst rankade ämnena om Tvåfaktorsteorin (Mänsklig Motivation). Här hittar du de mest värdefulla idéerna och praktiska förslagen. How to measure motivation? (How) Can motivation be measured?... 34   8 kommentarer Privacy at Work | Privacy in Offices When it comes to offices and office spaces, organizations are trying to find a balance between public and private workspace in order to encourage COLLABORATION. But public spaces are often critic... 21   8 kommentarer PROs and CONs of Employee Of the Month Programs A common recommended and used form to increase employees’ motivation and performance is Employee-Of-the-Month (EOM). Such a strategy would boost morale through employee rewards and giving credits to e... 18   33 kommentarer Motivation Engenders Commitment Adequately motivated staff are usually more committed to perform optimally. More often than not, they are happy on their beats which could be due to their being satisfied with the welfare, traini... 17   Civility and Respect towards Employees Research on Civility by Christine Porath revealed that the 20,000 respondents (employees from all over the world) ranked "respect" as the most important leadership behavior. However these same 20... 16   18 kommentarer Nothing Flourishes Without Attention Nothing flourishes without attention. This simple phrase is endemic in all endeavors. A gardener knows all too well what would happen to his plants if they are not attended to. Take this phrase a... 16   13 kommentarer What motivates Employees to be more Innovative? In the current crisis, it's important to keep your innovation effort at a high level. Martha E. Mangelsdorf writes in MITSloan Management Review Vol 40 No 3 p. 24 about an analysis by Professors Henry... 15   13 kommentarer Achieving a State of Flow and Motivation A "State of Flow", according to Mihály Csíkszentmihályi, is the ability to focus our psychic energy and attention on the performance of tasks of our choice in which each moment is enjoyed, moving us t... 15   Using Herzberg's Two Factor Theory in Small Companies How can you apply Herzberg 2 factor theory in a small company (5-10 employees)? Any experiences? Does anyone know of a simple set of tools?... 13   5 kommentarer Role of Job Titles in Employee Motivation and Satisfaction Traditional purposes of job titles are standardization and benchmarking. They are sources and reflections of formality and rigidity or mechanisms of bureaucratic control. Over the past decade however,... 13   List of Intrinsic Motivators Intrinsic motivation (the wish to carry out an activity for the sake of the activity itself, and not in the hope of obtaining some form of external reward) addresses innate human desires, and promotes... 12   8 kommentarer What are (the Main) Causes of Attrition? The theory is pretty good, but I am of the view that the underlying reason for a big percentage of people who move on is the boss. Most of the time when an employee leaves his job it's due to the trea... 12   3 kommentarer Strong Motivational Factors can Overcome Demotivating Factors Deeply felt internal motivational factors can overcome demotivating factors. Such positive internal motivational factors could be a strong belief of the cause, mission or a smart direction of the... 12   1 kommentarer Avoid Under and over Motivation Under motivated as well as over motivated workers both have negative effects in productivity. A balance has to be developed in order for workers to act normally, never discouraged nor disgusted and ex... 11   2 kommentarer Boredom Could be a Driver for Creativity and Performance Negative emotions, such as anger, anxiety, depression, and boredom are believed to generate behavioural issues and declined performance at work. However, research by Park, Lim and Oh (2019) surprising... 10   4 kommentarer

Experttips Avancerad insikt om Two Factor Theory (Human Motivation) (Engelsk). Här hittar du professionella råd från experter. Drivers and Levers of Employees Improving Employee Motivation In their 2002 book "Driven: How Human Nature Shapes our Choices", Paul R. Lawrence and Nitin Nohria mention 4 drives und... Examples of Two Factor Model Teaching Two Factor Theory I would like to compare Herzberg's 2 factor model to a human body (organisation): - The disease-infected human body (un... Satisfaction and Dissatisfaction According to Herzberg Important Note I find it interesting that Herzberg separates dissatisfaction and satisfaction as whole different feelings apart from on... Promotion-focused versus Prevention-focused Employees Employee Motivation An interesting way to look at employees or coachees for motivation purposes is described by Heidi Grant Halverson and E... Alternate Classifications of Human Needs (Employees, Consumers) Motivation, Marketing, Human Needs One of possible ways to classify human (employee, consumer) needs is to break them down into: - Biogenic Needs (essenti... Differences in Organizational Commitment Between Paid Workers and Volunteers Organizational Commitment, Employee Motivation, Non-profit Organizations Paid and unpaid workers in hybrid organizations Although financial considerations are an important reason to work for a... Base your Workspace Design on Employee Interaction Workspace Design, Innovation Environment, Employee Interaction, Office Space Design Many innovative organizations of today have faith that more open spaces triggers personal interactions, performance, cre... Practical Tips to Increase the Performance of your Employees Employee Development, Employee Growth, Coaching by Managers, Mentoring, Career Management, Management Development The performance of an employee (or a team of them) depends on many factors. One of the main factors is how well the empl... How to Avoid Too Much Transparency and Allow Some Privacy Corporate Transparency, Employee Privacy In an article “The Transparency Trap” it is argued that although a certain level of transparency does drive out wastefu... Why Employees Stay: Contextual Factors Influencing Job Embeddedness Employee Retention, Attrition, Organizational Commitment, Employee Satisfaction Mitchell, Lee and Tyler (2014) focus on the contextual (or external) factors that influence employees’ staying, instead ... Family-Work Conflicts (FWC) and Daily Job Performance Family-work conflicts, Coaching, Mentoring, Job Performance FAMILY ROLES and WORK are two factors influencing each other: - Work can interfere with family roles; this is called a W...

Informationskällor Olika informationskällor om Tvåfaktorsteorin (Mänsklig Motivation). Här hittar du powerpoints, videor, nyheter etc. som du kan använda i dina egna föreläsningar och workshops. Human Motivation Employee Motivation Comprehesive presentation on Human / Employee Motivation. Topics: 1. What is motivation? 2. How do needs motivate peo... Overview of Content and Process Motivation Theories Motivation, Needs, Incentives, Goal Setting, Behavior Overview presentation of the major content motivation theories (Hierarchy of Needs; Acquired Needs theory; Two-Factor Th... Social-Exchange Theory and Organizational Support Theory and their Role in Employee Motivation Initial Understanding of Perceived Organizational Support Lecture about Social Exchange Theory and Organizational Support Theory and the role they play in Employee Motivation. ... First Introduction to Employee Engagement and Employee Commitment Initial Understanding of Employee Engagement and Commitment, Start of Training/Workshop Employees are the heart of an organization. Their commitment and engagement contributes to the success of an organizatio... Two Factors Rocket Diagram Employee Motivation Editable MS-Word diagram of Herzberg's Motivators and Hygiene Factors.... The Employee Commitment Pyramid Employee Commitment, Employee Motivation Stum (2013) developed the so-called Performance Pyramid. His model is clearly based on Maslow’s Hierarchy of Needs. But ... Intrinsic Motivation versus Extrinsic Motivation Initial Understanding of Motivation Types and Consequences How can you do a better job of motivating your team? Dan Pink and Dan Ariely make a distinction between extrinsic motiv... External and Internal Motivation Motivation Presentation about motivation, from a psychological perspective. The presentation includes the following sections: 1. P... Reasons and Secrets of Employee Retention Employee Retention, Attrition This presentation is about Employee Retention and includes the following sections: 1. Introduction 2. Reasons for Empl... Managing Psychological Well-being in Workplaces Organizational Commitment, Performance Management, Stress Management, Workplace Management This presentation elaborates on the developing of efficient workplaces through mental well-being. The presentation inclu... Mindfulness and Wellbeing at Work Wellbeing, Well-being, Mindfulness, Motivation, Employee Commitment Time Management, Coaching This presentation elaborates on the concept of mindfulness in the workplace, and includes the following sections: 1. Ou... Dealing with Harassment and Discrimination in Workplaces Employee Harassment, Employee Discrimination, Sexual Harassment, Workplace Harassment, Workplace Discrimination Presentation about unsafe and unfriendly workplaces, that includes characteristics and the practices to minimize them. T... The Workplace Environment and Aging Issues Performance Management, Two-factor Theory, Absenteism, Presenteism This presentation discusses how a workplace can be designed in a way that is perceived as comfortable by their employees... Fatigue Management as Responsibility of Employer and Employee Fatigue Management, Human Resource Management, Absenteeism, Two Factor Theory, Commitment This presentation elaborates on the management of fatigue and the management of it, and includes the following sections:... Young Steve Jobs on the Role of Managers Management, Leadership, Talent Management, Talent Acquisition, Talent Development This video is a nice start for any management course. Jobs shares some ideas on managers (in a high-tech environment) an... Managing New, Dynamic Workplaces through Employee Engagement Workplace Management, Employee Engagement, Organizational Commitment, Burnout This presentation elaborates on the characteristics of the newer type of workplace, possible reactions of employees and ... Work-Family Conflicts and Work-Life Policies Performance Management, Work-Life Balance, HR, Programs This presentation is about Work-Family Conflicts and Employee Performance. The presentation includes the following secti... 3 Practical Ways to Deal with Stress Coping with Stress, Avoiding Stress, Emotional Intelligence, Stress Management Workplace stress is very common and can cause higher blood pressure, illness and lower self esteem. Decreasing the stres... Two Factor Theory Diagram Employee Satisfaction / Frustration Download and edit the 12manage PowerPoint model for limited personal, educational and business use. Republishing in int... How to Motivate your Employees: Personal Currency Motivation, Management, Leadership Many managers and leaders struggle with the difficult problem of how to motivate their salesforce or other employees. In... Introduction and Summary of Herzberg's Motivation Theory Initial understanding of the Two Factors, Trainings, Workshops Hertzberg's Theory of Motivation explained: - Hygiene factors - Motivators Furthermore the need for regular feedback ...

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