Tvåfaktorsteorin
(Hertzberg)

Kunskapscenter

Enligt Tvåfaktorsteorin av Frederick Hertzberg påverkas personer av två faktorer. Tillfredsställelsen och psykologisk tillväxt är en resultatfaktor av motivationsfaktorer. Missnöje var ett resultat av hygienfaktorer. Hertzberg utvecklade denna motivationsteori under hans utredning av 200 revisorer och ingenjörer i USA.

De två faktorerna i teorin är

• Hygienfaktorer (Yttre) är nödvändiga för att säkerställa att anställda inte blir missbelåtna. De orsakar inte högre nivåer av motivation, men utan dem finns det missnöje.
• Motivationsfaktorer (Inre) är nödvändiga för att motivera anställda till bättre prestation. Dessa faktorer resulterar från inre generatorer hos anställda.

Typiska hygienfaktorer

• Arbetsvillkor

• Kvalitet i arbetsledningen

• Lön

• Status

• Säkerhet

• Företag

• Jobb

• Företagets riktlinjer och administration

• Mellanmänskliga relationer

Typiska motivationsfaktorer

• Prestation

• Erkännande utifrån prestation

• Ansvar för uppgift

• Intressant jobb

• Befordran till uppgifter på en högre nivå

• Tillväxt

Kombination av hygien- och motivationsfaktorerna resulterar i fyra scenarion

• Hög hygien + Hög motivation: Den ideala situationen där anställda motiveras och har mycket få klagomål.

• Hög hygien + Låg motivation: Anställda har få klagomål men motiveras inte så mycket. Jobbet uppfattas mest via lönebeskedet.

• Låg hygien + Hög motivation: Anställda motiveras men har mycket klagomål. En situation där jobbet är spännande och utmanande. Emellertid är lönen och arbetsförhållandena inte REKO.

• Låg hygien + Låg motivation: Den värsta situationen. Anställda motiveras inte och har mycket klagomål.

Hertzberg föreslår att arbetet mestadels kan arrangeras och bör vara arrangerat på följande sätt:

• jobb utökning
• jobbrotation, och/eller
• jobb berikning.

Förutom Tvåfaktorsteorin är Frederick Hertzberg också känd för hans akronym KITA, som politiskt har översatts som en spark i baken! Hertzberg säger att KITA inte tar fram motivationen. Utan endast förändring.

Diskussioner Forum om Tvåfaktorsteorin (Mänsklig Motivation). Starta ett nytt ämne Dela din kunskap eller ställ en fråga   5 Motivational Techniques When Employees are Feeling Low Quite a few theories of motivation have emerged that describe how employee motivation is contingent upon job characteristics, employee needs, goals, feedback, reinforcements and several other factors.... 22   7 kommentarer How to Create a Psychologically Safe Workplace? Optimum utilisation of every employee’s knowledge and contribution today is a must for most organizations. However, in order for employees to be willing to share their ideas and know-how, it's importa... 19   22 kommentarer Is Money the Primary Motivating Factor? I think money remains the primary motivating factor of employees... Here in Uganda, the oldest national university Makerere has been closed due to striking lecturers over poor pay. They don't com... 12   3 kommentarer Social and Environment Issues are Missing in 2 Factor Theory I think that the Herzberg theory is great, but it does ignore the fact that even with great structure of Motivators and Hygiene factors a company might suffer from social issues, such as fairness in s... 11   3 kommentarer Office Design: From Action Office to Cubicles to the Home Office Recently one of the administrators of my organization was sharing a plan to redesign our offices and his take on an open, more flexible and activity-based office design. He is a finance person and alt... 10   4 kommentarer Hygiene and Motivation: Hand and Glove It may seem not very practical to apply this theory in some parts of the world, like the third world. Going through Herzberg's theory in detail I have just realised it's the best work situation that b... 8   Application of Two Factor Theory in Non-Governmental Organizations Is the model applicable in non-government organizations where officers are not receiving remunerations in whatever kind where the pressing concern is how to drive them to perform to their best level?... 8   2 kommentarer Scope of Herzberg's Two Factor Theory Goes Beyond Work This theory need not be confined to any type of business situation. It can be used for interaction between any two individuals to understand how individuals are motivated whenever they interact...... 8   1 kommentarer Is Lack of Challenge a Hygiene Factor? What challenges an employee at any phase in his life is the motivator. Sometimes, earning more money is seen as a challenge by an employee, depending on his experience and urge to cross a social ... 8   2 kommentarer The 2 Most Important Words to Say to your Employees I believe that the two most important words in any language are without a doubt "thank you", whether we are in the business or social environment. And yet, they are often just not used, or not said of... 8   2 kommentarer Two Factor Theory Still Holds Today? I think Herzberg's theory fits hundred percent perfect for present day organizations. Human minds need motivations so often... In the mean time hygiene factors also play a vital part in job satisfacti... 7   2 kommentarer Role of Knowledge in Two Factor Theory 2 Factor Theory may be applied in any type of organizations and in all levels. But, again there are other elements in the work environment which may effect the motivation of employees and the organiza... 5   1 kommentarer Additional Hygiene Factors Though the summary of Two Factor Theory covers most of the factors, I believe others factors like management style, organization culture, office politics, training standards also should come under the... 4   1 kommentarer Is an Employee Information System a Motivation / Hygiene Factor? If there's an integrated personnel / employee information system in an organization, what will be the impact on the employees' hygiene factors?... 4   1 kommentarer How to Keep a Workforce Motivated at Crossroads Many enterprises transform their structures merging several organisational cultures in cycles. How can the staff remain motivated when changes are made in the organisations values, collectivenes... 1   4 kommentarer

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