Two Factor Theory
(Hertzberg)

Centro de Conhecimento

De acordo com o Two Factor Theory de Frederick Hertzberg os povos são influenciados por dois fatores. A satisfação e o crescimento psicológico são um fator do resultado de fatores do motivation. O descontentamento era um resultado de fatores da higiene. Hertzberg desenvolveu esta teoria do motivation durante sua investigação de 200 contabilistas e coordenadores nos EUA.

Os dois fatores na teoria

• Os fatores da higiene são needed assegurar-se de que um empregado não se torne descontentado. Não causam uns níveis mais elevados do motivation, mas sem eles há um descontentamento.
• Os fatores do Motivation são needed a fim motivate um empregado em um performance mais elevado. Estes fatores resultam dos geradores internos nos empregados.

Fatores típicos da higiene

• Condições de funcionamento

• Qualidade da supervisão

• Salário

• Status

• Segurança

• Companhia

• Trabalho

• Políticas e administração da companhia

• Relações Interpersonal

Fatores típicos do Motivation

• Realização

• Recognition para a realização

• Responsabilidade para a tarefa

• Trabalho interessante

• Avanço às tarefas do nível mais elevado

• Crescimento

Combinar os fatores da higiene e do motivation resulta no scenario quatro

• Higiene elevada + altamente Motivation: A situação ideal onde os empregados são altamente motivated e têm poucas queixas.

• Higiene elevada + baixo Motivation: Os empregados têm poucas queixas mas não são altamente motivated. O trabalho é percebido como um cheque de pagamento.

• Higiene baixa + altamente Motivation: Os empregados são motivated mas têm muitos das queixas. Uma situação onde o trabalho é emocionante e challenging. Entretanto os salários e as condições do trabalho não são APROVADOS.

• Higiene baixa + baixo Motivation: A situação a mais má. Os empregados não são motivated e têm lotes das queixas.

Hertzberg sugere que frequentemente o trabalho pode ser arranjado e deve ser arranjado nas seguintes maneiras:

• ampliação de trabalho
• rotação de trabalho, e/ou
• enriquecimento de trabalho.

Além do Two Factor Theory, Frederick Hertzberg é conhecido também para seu acrônimo KITA, que foi traduzido polidamente como Kick In The Pants! Hertzberg disse que KITA não produz o motivation. Mas somente movimento.

Discussões Fórum sobre Teoria de Dois Fatores (Motivação Humana). Comece um novo tópico Compartilhe seu conhecimento ou faça uma pergunta   5 Motivational Techniques When Employees are Feeling Low Quite a few theories of motivation have emerged that describe how employee motivation is contingent upon job characteristics, employee needs, goals, feedback, reinforcements and several other factors.... 22   7 comentários How to Create a Psychologically Safe Workplace? Optimum utilisation of every employee’s knowledge and contribution today is a must for most organizations. However, in order for employees to be willing to share their ideas and know-how, it's importa... 19   22 comentários Is Money the Primary Motivating Factor? I think money remains the primary motivating factor of employees... Here in Uganda, the oldest national university Makerere has been closed due to striking lecturers over poor pay. They don't com... 12   3 comentários Social and Environment Issues are Missing in 2 Factor Theory I think that the Herzberg theory is great, but it does ignore the fact that even with great structure of Motivators and Hygiene factors a company might suffer from social issues, such as fairness in s... 11   3 comentários Office Design: From Action Office to Cubicles to the Home Office Recently one of the administrators of my organization was sharing a plan to redesign our offices and his take on an open, more flexible and activity-based office design. He is a finance person and alt... 10   4 comentários Hygiene and Motivation: Hand and Glove It may seem not very practical to apply this theory in some parts of the world, like the third world. Going through Herzberg's theory in detail I have just realised it's the best work situation that b... 8   Application of Two Factor Theory in Non-Governmental Organizations Is the model applicable in non-government organizations where officers are not receiving remunerations in whatever kind where the pressing concern is how to drive them to perform to their best level?... 8   2 comentários Scope of Herzberg's Two Factor Theory Goes Beyond Work This theory need not be confined to any type of business situation. It can be used for interaction between any two individuals to understand how individuals are motivated whenever they interact...... 8   1 comentários Is Lack of Challenge a Hygiene Factor? What challenges an employee at any phase in his life is the motivator. Sometimes, earning more money is seen as a challenge by an employee, depending on his experience and urge to cross a social ... 8   2 comentários The 2 Most Important Words to Say to your Employees I believe that the two most important words in any language are without a doubt "thank you", whether we are in the business or social environment. And yet, they are often just not used, or not said of... 8   2 comentários Two Factor Theory Still Holds Today? I think Herzberg's theory fits hundred percent perfect for present day organizations. Human minds need motivations so often... In the mean time hygiene factors also play a vital part in job satisfacti... 7   2 comentários Role of Knowledge in Two Factor Theory 2 Factor Theory may be applied in any type of organizations and in all levels. But, again there are other elements in the work environment which may effect the motivation of employees and the organiza... 5   1 comentários Additional Hygiene Factors Though the summary of Two Factor Theory covers most of the factors, I believe others factors like management style, organization culture, office politics, training standards also should come under the... 4   1 comentários Is an Employee Information System a Motivation / Hygiene Factor? If there's an integrated personnel / employee information system in an organization, what will be the impact on the employees' hygiene factors?... 4   1 comentários How to Keep a Workforce Motivated at Crossroads Many enterprises transform their structures merging several organisational cultures in cycles. How can the staff remain motivated when changes are made in the organisations values, collectivenes... 1   4 comentários

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Compare com: Hierachy of Needs de Maslow  |  Efeito de Hawthorne  |  Modelo Kano da satisfação de cliente  |  Theory X Theory Y  |  Competing Values Framework |  Expectancy Theory  |  ERG Theory  |  Cultural Dimensions  |   Leadership Continuum  |  Teoria das necessidades  |  Managerial Grid

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