Two Factor Theory

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Two Factor Theory DiagramDe acordo com o Two Factor Theory de Frederick Hertzberg os povos são influenciados por dois fatores. A satisfação e o crescimento psicológico são um fator do resultado de fatores do motivation. O descontentamento era um resultado de fatores da higiene. Hertzberg desenvolveu esta teoria do motivation durante sua investigação de 200 contabilistas e coordenadores nos EUA.

Os dois fatores na teoria

  • Os fatores da higiene são needed assegurar-se de que um empregado não se torne descontentado. Não causam uns níveis mais elevados do motivation, mas sem eles há um descontentamento.
  • Os fatores do Motivation são needed a fim motivate um empregado em um performance mais elevado. Estes fatores resultam dos geradores internos nos empregados.

Fatores típicos da higiene

  • Condições de funcionamento

  • Qualidade da supervisão

  • Salário

  • Status

  • Segurança

  • Companhia

  • Trabalho

  • Políticas e administração da companhia

  • Relações Interpersonal

Fatores típicos do Motivation

  • Realização

  • Recognition para a realização

  • Responsabilidade para a tarefa

  • Trabalho interessante

  • Avanço às tarefas do nível mais elevado

  • Crescimento

Combinar os fatores da higiene e do motivation resulta no scenario quatro

  • Higiene elevada + altamente Motivation: A situação ideal onde os empregados são altamente motivated e têm poucas queixas.

  • Higiene elevada + baixo Motivation: Os empregados têm poucas queixas mas não são altamente motivated. O trabalho é percebido como um cheque de pagamento.

  • Higiene baixa + altamente Motivation: Os empregados são motivated mas têm muitos das queixas. Uma situação onde o trabalho é emocionante e challenging. Entretanto os salários e as condições do trabalho não são APROVADOS.

  • Higiene baixa + baixo Motivation: A situação a mais má. Os empregados não são motivated e têm lotes das queixas.

Hertzberg sugere que frequentemente o trabalho pode ser arranjado e deve ser arranjado nas seguintes maneiras:

  • ampliação de trabalho
  • rotação de trabalho, e/ou
  • enriquecimento de trabalho.

Além do Two Factor Theory, Frederick Hertzberg é conhecido também para seu acrônimo KITA, que foi traduzido polidamente como Kick In The Pants! Hertzberg disse que KITA não produz o motivation. Mas somente movimento.

Grupo de Interesse Especial de Teoria de Dois Fatores (Motivação Humana)

Grupo de Interesse Especial (24 membros)

Fórum sobre Teoria de Dois Fatores (Motivação Humana)  

Discussões sobre Teoria de Dois Fatores (Motivação Humana).

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Melhores Práticas sobre Teoria de Dois Fatores (Motivação Humana)

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Dicas de Especialistas sobre Two Factor Theory (Human Motivation) (Inglês)

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Fontes de Informação sobre Teoria de Dois Fatores (Motivação Humana)

Aqui você encontrará powerpoints, vídeos, notícias, etc.

Compare com: Hierachy of Needs de Maslow  |  Efeito de Hawthorne  |  Modelo Kano da satisfação de cliente  |  Theory X Theory Y  |  Competing Values FrameworkExpectancy Theory  |  ERG Theory  |  Cultural Dimensions  |   Leadership Continuum  |  Teoria das necessidades  |  Managerial Grid

Retorne a o centro de a gerência: Recursos Humanos  |  Conhecimento e Ativos Intangíveis  |  Liderança

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