Théorie des Deux Facteurs
(Hertzberg)

Centre de Connaissances

Selon la Théorie des deux facteurs (Two Factor Theory) de Frederick Hertzberg les personnes sont influencés par deux facteurs. La satisfaction et la croissance psychologique sont un facteur de résultat des facteurs de motivation. Le mécontentement était un résultat des facteurs d'hygiène. Hertzberg a développé cette théorie de la motivation pendant ses recherches sur 200 comptables et techniciens & ingénieurs aux Etats-Unis.

Les deux facteurs dans la théorie

• Les facteurs d'hygiène sont nécessaires pour s'assurer qu'un employé ne devient pas mécontent. Ils ne causent pas des niveaux plus élevés de motivation, mais sans eux il y a mécontentement.
• Les facteurs de motivation sont nécessaires afin de motiver un employé à un rendement plus élevé. Ces facteurs résultent des générateurs internes des employés.

Facteurs typiques d'hygiène

• Conditions de travail

• Qualité de la supervision

• Salaire

• Statut

• Sécurité

• Entreprise

• Travail

• Politiques et administration d'entreprise

• Rapports interpersonnels

Facteurs typiques de motivation

• Réalisation

• reconnaissance de la réalisation

• Responsabilité de tâches

• Travail intéressant

• Avancement pour des tâches de plus haut niveau

• Croissance

quatre scénarios résultent de la Combinaison des facteurs d'hygiène et de motivation 

• Hygiène élevée + Motivation haute : La situation idéale où les employés sont hautement motivés et ont peu de plaintes.

• Hygiène élevée + Motivation basse : Les employés ont peu de plaintes mais ne sont pas hautement motivés. Le travail est perçu comme un travail alimentaire.

• Hygiène basse + Motivation haute : Les employés sont motivés mais ont beaucoup de plaintes. Une situation où le travail est passionnant et provocant. Cependant salaires et conditions de travail ne sont pas CORRECTS.

• Hygiène basse + Motivation basse : La situation la pire. Les employés ne sont pas motivés et ont un bon nombre de plaintes.

Hertzberg suggère que souvent le travail puisse être organisé et devrait être organisé des 3 manières suivantes :

• élargissement des tâches
• rotation de poste, et/ou
• valorisation du travail.

Sans compter que la Théorie des deux facteurs, Frederick Hertzberg est également connue sous son acronyme KITA, qui a été poliment traduit par "Kick In The Pants" ou "Coup de pied au cul" (traduction Française moins polie mais plus proche de la réalité NDLR) ! Hertzberg a indiqué que le KITA ne produit pas la motivation. Mais seulement le mouvement.

Discussions Forum sur Théorie des Deux Facteurs (Motivation Humaine). Commencer un nouveau sujet Partagez vos connaissances ou posez une question   Concernant la rémunération, dès le départ, soyons clair Pour fidéliser son personnel, concernant la politique de rémunération, dès le départ, soyons clair avec nos collaborateu... 3   1 commentaires 🔥 NOUVEAU Objet de la motivation est illicite ou n'est pas éthique... Que doit faire un Manager s'il découvre que la motivation de son employé est illicite ou n'est pas éthique?... 0   1 commentaires 5 Motivational Techniques When Employees are Feeling Low Quite a few theories of motivation have emerged that describe how employee motivation is contingent upon job characteris... 22   7 commentaires How to Create a Psychologically Safe Workplace? Optimum utilisation of every employee’s knowledge and contribution today is a must for most organizations. However, in o... 19   22 commentaires Is Money the Primary Motivating Factor? I think money remains the primary motivating factor of employees... Here in Uganda, the oldest national university ... 12   3 commentaires Social and Environment Issues are Missing in 2 Factor Theory I think that the Herzberg theory is great, but it does ignore the fact that even with great structure of Motivators and ... 11   3 commentaires Office Design: From Action Office to Cubicles to the Home Office Recently one of the administrators of my organization was sharing a plan to redesign our offices and his take on an open... 10   4 commentaires Hygiene and Motivation: Hand and Glove It may seem not very practical to apply this theory in some parts of the world, like the third world. Going through Herz... 8   Application of Two Factor Theory in Non-Governmental Organizations Is the model applicable in non-government organizations where officers are not receiving remunerations in whatever kind ... 8   2 commentaires Scope of Herzberg's Two Factor Theory Goes Beyond Work This theory need not be confined to any type of business situation. It can be used for interaction between any two indi... 8   1 commentaires Is Lack of Challenge a Hygiene Factor? What challenges an employee at any phase in his life is the motivator. Sometimes, earning more money is seen as a c... 8   2 commentaires The 2 Most Important Words to Say to your Employees I believe that the two most important words in any language are without a doubt "thank you", whether we are in the busin... 8   2 commentaires Two Factor Theory Still Holds Today? I think Herzberg's theory fits hundred percent perfect for present day organizations. Human minds need motivations so of... 7   2 commentaires Role of Knowledge in Two Factor Theory 2 Factor Theory may be applied in any type of organizations and in all levels. But, again there are other elements in th... 5   1 commentaires Additional Hygiene Factors Though the summary of Two Factor Theory covers most of the factors, I believe others factors like management style, orga... 4   1 commentaires Is an Employee Information System a Motivation / Hygiene Factor? If there's an integrated personnel / employee information system in an organization, what will be the impact on the empl... 4   1 commentaires How to Keep a Workforce Motivated at Crossroads Many enterprises transform their structures merging several organisational cultures in cycles. How can the staff r... 1   4 commentaires

Meilleures Pratiques Les sujets les mieux notés sur Théorie des Deux Facteurs (Motivation Humaine). Vous trouverez ici les idées les plus précieuses et des suggestions pratiques. How to measure motivation? (How) Can motivation be measured?... 33   8 commentaires Privacy at Work | Privacy in Offices When it comes to offices and office spaces, organizations are trying to find a balance between public and private worksp... 21   8 commentaires PROs and CONs of Employee Of the Month Programs A common recommended and used form to increase employees’ motivation and performance is Employee-Of-the-Month (EOM). Suc... 18   33 commentaires Motivation Engenders Commitment Adequately motivated staff are usually more committed to perform optimally. More often than not, they are happy on ... 17   Civility and Respect towards Employees Research on Civility by Christine Porath revealed that the 20,000 respondents (employees from all over the world) ranked... 16   18 commentaires Nothing Flourishes Without Attention Nothing flourishes without attention. This simple phrase is endemic in all endeavors. A gardener knows all too well what... 16   13 commentaires What motivates Employees to be more Innovative? In the current crisis, it's important to keep your innovation effort at a high level. Martha E. Mangelsdorf writes in MI... 15   13 commentaires Achieving a State of Flow and Motivation A "State of Flow", according to Mihály Csíkszentmihályi, is the ability to focus our psychic energy and attention on the... 15   Role of Job Titles in Employee Motivation and Satisfaction Traditional purposes of job titles are standardization and benchmarking. They are sources and reflections of formality a... 13   Using Herzberg's Two Factor Theory in Small Companies How can you apply Herzberg 2 factor theory in a small company (5-10 employees)? Any experiences? Does anyone know o... 13   5 commentaires List of Intrinsic Motivators Intrinsic motivation (the wish to carry out an activity for the sake of the activity itself, and not in the hope of obta... 12   8 commentaires What are (the Main) Causes of Attrition? The theory is pretty good, but I am of the view that the underlying reason for a big percentage of people who move on is... 12   3 commentaires Strong Motivational Factors can Overcome Demotivating Factors Deeply felt internal motivational factors can overcome demotivating factors. Such positive internal motivational fa... 12   1 commentaires Avoid Under and over Motivation Under motivated as well as over motivated workers both have negative effects in productivity. A balance has to be develo... 11   2 commentaires Boredom Could be a Driver for Creativity and Performance Negative emotions, such as anger, anxiety, depression, and boredom are believed to generate behavioural issues and decli... 10   4 commentaires

Conseils d'Experts Idées avancées sur Two Factor Theory (Human Motivation) (Anglais). Vous trouverez ici des conseils professionnels d'experts. Drivers and Levers of Employees Improving Employee Motivation In their 2002 book "Driven: How Human Nature Shapes our Choices", Paul R. Lawrence and Nitin Nohria mention 4 drives und... Examples of Two Factor Model Teaching Two Factor Theory I would like to compare Herzberg's 2 factor model to a human body (organisation): - The disease-infected human body (un... Satisfaction and Dissatisfaction According to Herzberg Important Note I find it interesting that Herzberg separates dissatisfaction and satisfaction as whole different feelings apart from on... Promotion-focused versus Prevention-focused Employees Employee Motivation An interesting way to look at employees or coachees for motivation purposes is described by Heidi Grant Halverson and E... Alternate Classifications of Human Needs (Employees, Consumers) Motivation, Marketing, Human Needs One of possible ways to classify human (employee, consumer) needs is to break them down into: - Biogenic Needs (essenti... Differences in Organizational Commitment Between Paid Workers and Volunteers Organizational Commitment, Employee Motivation, Non-profit Organizations Paid and unpaid workers in hybrid organizations Although financial considerations are an important reason to work for a... Base your Workspace Design on Employee Interaction Workspace Design, Innovation Environment, Employee Interaction, Office Space Design Many innovative organizations of today have faith that more open spaces triggers personal interactions, performance, cre... Practical Tips to Increase the Performance of your Employees Employee Development, Employee Growth, Coaching by Managers, Mentoring, Career Management, Management Development The performance of an employee (or a team of them) depends on many factors. One of the main factors is how well the empl... How to Avoid Too Much Transparency and Allow Some Privacy Corporate Transparency, Employee Privacy In an article “The Transparency Trap” it is argued that although a certain level of transparency does drive out wastefu... Why Employees Stay: Contextual Factors Influencing Job Embeddedness Employee Retention, Attrition, Organizational Commitment, Employee Satisfaction Mitchell, Lee and Tyler (2014) focus on the contextual (or external) factors that influence employees’ staying, instead ... Family-Work Conflicts (FWC) and Daily Job Performance Family-work conflicts, Coaching, Mentoring, Job Performance FAMILY ROLES and WORK are two factors influencing each other: - Work can interfere with family roles; this is called a W...

Sources d'Information Diverses sources d'informations sur Théorie des Deux Facteurs (Motivation Humaine). Vous trouverez ici des powerpoints, des vidéos, des actualités, etc. à utiliser dans vos propres conférences et ateliers. Human Motivation Employee Motivation Comprehesive presentation on Human / Employee Motivation. Topics: 1. What is motivation? 2. How do needs motivate peo... Overview of Content and Process Motivation Theories Motivation, Needs, Incentives, Goal Setting, Behavior Overview presentation of the major content motivation theories (Hierarchy of Needs; Acquired Needs theory; Two-Factor Th... Social-Exchange Theory and Organizational Support Theory and their Role in Employee Motivation Initial Understanding of Perceived Organizational Support Lecture about Social Exchange Theory and Organizational Support Theory and the role they play in Employee Motivation. ... First Introduction to Employee Engagement and Employee Commitment Initial Understanding of Employee Engagement and Commitment, Start of Training/Workshop Employees are the heart of an organization. Their commitment and engagement contributes to the success of an organizatio... Two Factors Rocket Diagram Employee Motivation Editable MS-Word diagram of Herzberg's Motivators and Hygiene Factors.... The Employee Commitment Pyramid Employee Commitment, Employee Motivation Stum (2013) developed the so-called Performance Pyramid. His model is clearly based on Maslow’s Hierarchy of Needs. But ... Intrinsic Motivation versus Extrinsic Motivation Initial Understanding of Motivation Types and Consequences How can you do a better job of motivating your team? Dan Pink and Dan Ariely make a distinction between extrinsic motiv... External and Internal Motivation Motivation Presentation about motivation, from a psychological perspective. The presentation includes the following sections: 1. P... Reasons and Secrets of Employee Retention Employee Retention, Attrition This presentation is about Employee Retention and includes the following sections: 1. Introduction 2. Reasons for Empl... Managing Psychological Well-being in Workplaces Organizational Commitment, Performance Management, Stress Management, Workplace Management This presentation elaborates on the developing of efficient workplaces through mental well-being. The presentation inclu... Mindfulness and Wellbeing at Work Wellbeing, Well-being, Mindfulness, Motivation, Employee Commitment Time Management, Coaching This presentation elaborates on the concept of mindfulness in the workplace, and includes the following sections: 1. Ou... Dealing with Harassment and Discrimination in Workplaces Employee Harassment, Employee Discrimination, Sexual Harassment, Workplace Harassment, Workplace Discrimination Presentation about unsafe and unfriendly workplaces, that includes characteristics and the practices to minimize them. T... The Workplace Environment and Aging Issues Performance Management, Two-factor Theory, Absenteism, Presenteism This presentation discusses how a workplace can be designed in a way that is perceived as comfortable by their employees... Fatigue Management as Responsibility of Employer and Employee Fatigue Management, Human Resource Management, Absenteeism, Two Factor Theory, Commitment This presentation elaborates on the management of fatigue and the management of it, and includes the following sections:... Young Steve Jobs on the Role of Managers Management, Leadership, Talent Management, Talent Acquisition, Talent Development This video is a nice start for any management course. Jobs shares some ideas on managers (in a high-tech environment) an... Managing New, Dynamic Workplaces through Employee Engagement Workplace Management, Employee Engagement, Organizational Commitment, Burnout This presentation elaborates on the characteristics of the newer type of workplace, possible reactions of employees and ... Work-Family Conflicts and Work-Life Policies Performance Management, Work-Life Balance, HR, Programs This presentation is about Work-Family Conflicts and Employee Performance. The presentation includes the following secti... 3 Practical Ways to Deal with Stress Coping with Stress, Avoiding Stress, Emotional Intelligence, Stress Management Workplace stress is very common and can cause higher blood pressure, illness and lower self esteem. Decreasing the stres... Two Factor Theory Diagram Employee Satisfaction / Frustration Download and edit the 12manage PowerPoint model for limited personal, educational and business use. Republishing in int... How to Motivate your Employees: Personal Currency Motivation, Management, Leadership Many managers and leaders struggle with the difficult problem of how to motivate their salesforce or other employees. In... Introduction and Summary of Herzberg's Motivation Theory Initial understanding of the Two Factors, Trainings, Workshops Hertzberg's Theory of Motivation explained: - Hygiene factors - Motivators Furthermore the need for regular feedback ...

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