Théorie des Deux Facteurs
(Hertzberg)

Centre de Connaissances




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Résumé

Two Factor Theory DiagramSelon la Théorie des deux facteurs (Two Factor Theory) de Frederick Hertzberg les personnes sont influencés par deux facteurs. La satisfaction et la croissance psychologique sont un facteur de résultat des facteurs de motivation. Le mécontentement était un résultat des facteurs d'hygiène. Hertzberg a développé cette théorie de la motivation pendant ses recherches sur 200 comptables et techniciens & ingénieurs aux Etats-Unis.


Les deux facteurs dans la théorie

  • Les facteurs d'hygiène sont nécessaires pour s'assurer qu'un employé ne devient pas mécontent. Ils ne causent pas des niveaux plus élevés de motivation, mais sans eux il y a mécontentement.
  • Les facteurs de motivation sont nécessaires afin de motiver un employé à un rendement plus élevé. Ces facteurs résultent des générateurs internes des employés.

Facteurs typiques d'hygiène

  • Conditions de travail

  • Qualité de la supervision

  • Salaire

  • Statut

  • Sécurité

  • Entreprise

  • Travail

  • Politiques et administration d'entreprise

  • Rapports interpersonnels

Facteurs typiques de motivation

  • Réalisation

  • reconnaissance de la réalisation

  • Responsabilité de tâches

  • Travail intéressant

  • Avancement pour des tâches de plus haut niveau

  • Croissance

quatre scénarios résultent de la Combinaison des facteurs d'hygiène et de motivation 

  • Hygiène élevée + Motivation haute : La situation idéale où les employés sont hautement motivés et ont peu de plaintes.

  • Hygiène élevée + Motivation basse : Les employés ont peu de plaintes mais ne sont pas hautement motivés. Le travail est perçu comme un travail alimentaire.

  • Hygiène basse + Motivation haute : Les employés sont motivés mais ont beaucoup de plaintes. Une situation où le travail est passionnant et provocant. Cependant salaires et conditions de travail ne sont pas CORRECTS.

  • Hygiène basse + Motivation basse : La situation la pire. Les employés ne sont pas motivés et ont un bon nombre de plaintes.

Hertzberg suggère que souvent le travail puisse être organisé et devrait être organisé des 3 manières suivantes :

  • élargissement des tâches
  • rotation de poste, et/ou
  • valorisation du travail.

Sans compter que la Théorie des deux facteurs, Frederick Hertzberg est également connue sous son acronyme KITA, qui a été poliment traduit par "Kick In The Pants" ou "Coup de pied au cul" (traduction Française moins polie mais plus proche de la réalité NDLR) ! Hertzberg a indiqué que le KITA ne produit pas la motivation. Mais seulement le mouvement.


Groupe d'Intérêt Spécial

Groupe d'Intérêt Spécial Théorie des Deux Facteurs (Motivation Humaine) .



Groupe d'Intérêt Spécial (186 membres)

Forum

Forum sur Théorie des Deux Facteurs (Motivation Humaine).


 

Concernant la rémunération, dès le départ, soyons clair
Pour fidéliser son personnel, concernant la politique de rémunération, dès le départ, soyons clair avec nos collaborateurs. Qu'il sache en entrant dans l'entreprise quelles sont les possibilités d'évo...
3
 
1 commentaires
🔥 NOUVEAU Objet de la motivation est illicite ou n'est pas éthique...
Que doit faire un Manager s'il découvre que la motivation de son employé est illicite ou n'est pas éthique?...
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5 Motivational Techniques When Employees are Feeling Low
Quite a few theories of motivation have emerged that describe how employee motivation is contingent upon job characteristics, employee needs, goals, feedback, reinforcements and several other factors....
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How to Create a Psychologically Safe Workplace?
Optimum utilisation of every employee’s knowledge and contribution today is a must for most organizations. However, in order for employees to be willing to share their ideas and know-how, it's importa...
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22 commentaires
Is Money the Primary Motivating Factor?
I think money remains the primary motivating factor of employees...
Here in Uganda, the oldest national university Makerere has been closed due to striking lecturers over poor pay. They don't com...
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3 commentaires
Social and Environment Issues are Missing in 2 Factor Theory
I think that the Herzberg theory is great, but it does ignore the fact that even with great structure of Motivators and Hygiene factors a company might suffer from social issues, such as fairness in s...
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3 commentaires
Office Design: From Action Office to Cubicles to the Home Office
Recently one of the administrators of my organization was sharing a plan to redesign our offices and his take on an open, more flexible and activity-based office design. He is a finance person and alt...
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4 commentaires
Hygiene and Motivation: Hand and Glove
It may seem not very practical to apply this theory in some parts of the world, like the third world. Going through Herzberg's theory in detail I have just realised it's the best work situation that b...
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Application of Two Factor Theory in Non-Governmental Organizations
Is the model applicable in non-government organizations where officers are not receiving remunerations in whatever kind where the pressing concern is how to drive them to perform to their best level?...
8
 
2 commentaires
Scope of Herzberg's Two Factor Theory Goes Beyond Work
This theory need not be confined to any type of business situation. It can be used for interaction between any two individuals to understand how individuals are motivated whenever they interact......
8
 
1 commentaires
Is Lack of Challenge a Hygiene Factor?
What challenges an employee at any phase in his life is the motivator.
Sometimes, earning more money is seen as a challenge by an employee, depending on his experience and urge to cross a social ...
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2 commentaires
The 2 Most Important Words to Say to your Employees
I believe that the two most important words in any language are without a doubt "thank you", whether we are in the business or social environment. And yet, they are often just not used, or not said of...
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2 commentaires
Two Factor Theory Still Holds Today?
I think Herzberg's theory fits hundred percent perfect for present day organizations. Human minds need motivations so often... In the mean time hygiene factors also play a vital part in job satisfacti...
7
 
2 commentaires
Role of Knowledge in Two Factor Theory
2 Factor Theory may be applied in any type of organizations and in all levels. But, again there are other elements in the work environment which may effect the motivation of employees and the organiza...
5
 
1 commentaires
Additional Hygiene Factors
Though the summary of Two Factor Theory covers most of the factors, I believe others factors like management style, organization culture, office politics, training standards also should come under the...
4
 
1 commentaires
Is an Employee Information System a Motivation / Hygiene Factor?
If there's an integrated personnel / employee information system in an organization, what will be the impact on the employees' hygiene factors?...
4
 
1 commentaires
How to Keep a Workforce Motivated at Crossroads
Many enterprises transform their structures merging several organisational cultures in cycles.
How can the staff remain motivated when changes are made in the organisations values, collectivenes...
1
 
4 commentaires

Meilleures Pratiques

Les sujets les mieux notés sur Théorie des Deux Facteurs (Motivation Humaine). Vous trouverez ici les idées les plus précieuses et des suggestions pratiques.


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Role of Job Titles in Employee Motivation and Satisfaction
Traditional purposes of job titles are standardization and benchmarking. They are sources and reflections of formality and rigidity or mechanisms of bureaucratic control. Over the past decade however,...
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Using Herzberg's Two Factor Theory in Small Companies
How can you apply Herzberg 2 factor theory in a small company (5-10 employees)?
Any experiences? Does anyone know of a simple set of tools?...
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List of Intrinsic Motivators
Intrinsic motivation (the wish to carry out an activity for the sake of the activity itself, and not in the hope of obtaining some form of external reward) addresses innate human desires, and promotes...
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What are (the Main) Causes of Attrition?
The theory is pretty good, but I am of the view that the underlying reason for a big percentage of people who move on is the boss. Most of the time when an employee leaves his job it's due to the trea...
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Strong Motivational Factors can Overcome Demotivating Factors
Deeply felt internal motivational factors can overcome demotivating factors.
Such positive internal motivational factors could be a strong belief of the cause, mission or a smart direction of the...
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Avoid Under and over Motivation
Under motivated as well as over motivated workers both have negative effects in productivity. A balance has to be developed in order for workers to act normally, never discouraged nor disgusted and ex...
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Boredom Could be a Driver for Creativity and Performance
Negative emotions, such as anger, anxiety, depression, and boredom are believed to generate behavioural issues and declined performance at work. However, research by Park, Lim and Oh (2019) surprising...
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Conseils d'Experts

Idées avancées sur Two Factor Theory (Human Motivation) (Anglais). Vous trouverez ici des conseils professionnels d'experts.


Drivers and Levers of Employees

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Satisfaction and Dissatisfaction According to Herzberg

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Promotion-focused versus Prevention-focused Employees

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How to Avoid Too Much Transparency and Allow Some Privacy

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In an article “The Transparency Trap” it is argued that although a certain level of transparency does drive out wastefu...

Why Employees Stay: Contextual Factors Influencing Job Embeddedness

Employee Retention, Attrition, Organizational Commitment, Employee Satisfaction
Mitchell, Lee and Tyler (2014) focus on the contextual (or external) factors that influence employees’ staying, instead ...

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Family-work conflicts, Coaching, Mentoring, Job Performance
FAMILY ROLES and WORK are two factors influencing each other: - Work can interfere with family roles; this is called a W...
Sources d'Information

Diverses sources d'informations sur Théorie des Deux Facteurs (Motivation Humaine). Vous trouverez ici des powerpoints, des vidéos, des actualités, etc. à utiliser dans vos propres conférences et ateliers.


Human Motivation

Employee Motivation
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Overview of Content and Process Motivation Theories

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Initial Understanding of Perceived Organizational Support
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Initial Understanding of Employee Engagement and Commitment, Start of Training/Workshop
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Two Factors Rocket Diagram

Employee Motivation
Editable MS-Word diagram of Herzberg's Motivators and Hygiene Factors....

The Employee Commitment Pyramid

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Intrinsic Motivation versus Extrinsic Motivation

Initial Understanding of Motivation Types and Consequences
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Motivation
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Reasons and Secrets of Employee Retention

Employee Retention, Attrition
This presentation is about Employee Retention and includes the following sections: 1. Introduction 2. Reasons for Empl...

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Organizational Commitment, Performance Management, Stress Management, Workplace Management
This presentation elaborates on the developing of efficient workplaces through mental well-being. The presentation inclu...

Mindfulness and Wellbeing at Work

Wellbeing, Well-being, Mindfulness, Motivation, Employee Commitment Time Management, Coaching
This presentation elaborates on the concept of mindfulness in the workplace, and includes the following sections: 1. Ou...

Dealing with Harassment and Discrimination in Workplaces

Employee Harassment, Employee Discrimination, Sexual Harassment, Workplace Harassment, Workplace Discrimination
Presentation about unsafe and unfriendly workplaces, that includes characteristics and the practices to minimize them. T...

The Workplace Environment and Aging Issues

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Fatigue Management as Responsibility of Employer and Employee

Fatigue Management, Human Resource Management, Absenteeism, Two Factor Theory, Commitment
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Young Steve Jobs on the Role of Managers

Management, Leadership, Talent Management, Talent Acquisition, Talent Development
This video is a nice start for any management course. Jobs shares some ideas on managers (in a high-tech environment) an...

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Workplace Management, Employee Engagement, Organizational Commitment, Burnout
This presentation elaborates on the characteristics of the newer type of workplace, possible reactions of employees and ...

Work-Family Conflicts and Work-Life Policies

Performance Management, Work-Life Balance, HR, Programs
This presentation is about Work-Family Conflicts and Employee Performance. The presentation includes the following secti...

3 Practical Ways to Deal with Stress

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Two Factor Theory Diagram

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Download and edit the 12manage PowerPoint model for limited personal, educational and business use. Republishing in int...

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Many managers and leaders struggle with the difficult problem of how to motivate their salesforce or other employees. In...

Introduction and Summary of Herzberg's Motivation Theory

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