Théorie des Deux Facteurs
(Hertzberg)

Centre de Connaissances

Selon la Théorie des deux facteurs (Two Factor Theory) de Frederick Hertzberg les personnes sont influencés par deux facteurs. La satisfaction et la croissance psychologique sont un facteur de résultat des facteurs de motivation. Le mécontentement était un résultat des facteurs d'hygiène. Hertzberg a développé cette théorie de la motivation pendant ses recherches sur 200 comptables et techniciens & ingénieurs aux Etats-Unis.

Les deux facteurs dans la théorie

• Les facteurs d'hygiène sont nécessaires pour s'assurer qu'un employé ne devient pas mécontent. Ils ne causent pas des niveaux plus élevés de motivation, mais sans eux il y a mécontentement.
• Les facteurs de motivation sont nécessaires afin de motiver un employé à un rendement plus élevé. Ces facteurs résultent des générateurs internes des employés.

Facteurs typiques d'hygiène

• Conditions de travail

• Qualité de la supervision

• Salaire

• Statut

• Sécurité

• Entreprise

• Travail

• Politiques et administration d'entreprise

• Rapports interpersonnels

Facteurs typiques de motivation

• Réalisation

• reconnaissance de la réalisation

• Responsabilité de tâches

• Travail intéressant

• Avancement pour des tâches de plus haut niveau

• Croissance

quatre scénarios résultent de la Combinaison des facteurs d'hygiène et de motivation 

• Hygiène élevée + Motivation haute : La situation idéale où les employés sont hautement motivés et ont peu de plaintes.

• Hygiène élevée + Motivation basse : Les employés ont peu de plaintes mais ne sont pas hautement motivés. Le travail est perçu comme un travail alimentaire.

• Hygiène basse + Motivation haute : Les employés sont motivés mais ont beaucoup de plaintes. Une situation où le travail est passionnant et provocant. Cependant salaires et conditions de travail ne sont pas CORRECTS.

• Hygiène basse + Motivation basse : La situation la pire. Les employés ne sont pas motivés et ont un bon nombre de plaintes.

Hertzberg suggère que souvent le travail puisse être organisé et devrait être organisé des 3 manières suivantes :

• élargissement des tâches
• rotation de poste, et/ou
• valorisation du travail.

Sans compter que la Théorie des deux facteurs, Frederick Hertzberg est également connue sous son acronyme KITA, qui a été poliment traduit par "Kick In The Pants" ou "Coup de pied au cul" (traduction Française moins polie mais plus proche de la réalité NDLR) ! Hertzberg a indiqué que le KITA ne produit pas la motivation. Mais seulement le mouvement.

Forum Discussions du forum sur Théorie des Deux Facteurs (Motivation Humaine). Ci-dessous, vous pouvez poser une question sur ce sujet, partager vos expériences, signaler un nouveau développement ou expliquer quelque chose. Commencer un nouveau sujet sur Théorie des Deux Facteurs (Motivation Humaine) Partagez vos connaissances ici (ou posez une question)   Concernant la rémunération, dès le départ, soyons clair Pour fidéliser son personnel, concernant la politique de rémunération, dès le départ, soyons clair avec nos collaborateurs. Qu'il sache en entrant dans l'entreprise quelles sont les possibilités d'évo... 3   1 commentaires 🔥 NOUVEAU Objet de la motivation est illicite ou n'est pas éthique... Que doit faire un Manager s'il découvre que la motivation de son employé est illicite ou n'est pas éthique?... 0   1 commentaires 5 Motivational Techniques When Employees are Feeling Low Quite a few theories of motivation have emerged that describe how employee motivation is contingent upon job characteristics, employee needs, goals, feedback, reinforcements and several other factors.... 22   7 commentaires How to Create a Psychologically Safe Workplace? Optimum utilisation of every employee’s knowledge and contribution today is a must for most organizations. However, in order for employees to be willing to share their ideas and know-how, it's importa... 19   22 commentaires Is Money the Primary Motivating Factor? I think money remains the primary motivating factor of employees... Here in Uganda, the oldest national university Makerere has been closed due to striking lecturers over poor pay. They don't complai... 12   3 commentaires Social and Environment Issues are Missing in 2 Factor Theory I think that the Herzberg theory is great, but it does ignore the fact that even with great structure of Motivators and Hygiene factors a company might suffer from social issues, such as fairness in s... 11   3 commentaires Office Design: From Action Office to Cubicles to the Home Office Recently one of the administrators of my organization was sharing a plan to redesign our offices and his take on an open, more flexible and activity-based office design. He is a finance person and alt... 10   4 commentaires Hygiene and Motivation: Hand and Glove It may seem not very practical to apply this theory in some parts of the world, like the third world. Going through Herzberg's theory in detail I have just realised it's the best work situation that b... 8   Application of Two Factor Theory in Non-Governmental Organizations Is the model applicable in non-government organizations where officers are not receiving remunerations in whatever kind where the pressing concern is how to drive them to perform to their best level?... 8   2 commentaires Scope of Herzberg's Two Factor Theory Goes Beyond Work This theory need not be confined to any type of business situation. It can be used for interaction between any two individuals to understand how individuals are motivated whenever they interact... Th... 8   1 commentaires Is Lack of Challenge a Hygiene Factor? What challenges an employee at any phase in his life is the motivator. Sometimes, earning more money is seen as a challenge by an employee, depending on his experience and urge to cross a social stra... 8   2 commentaires The 2 Most Important Words to Say to your Employees I believe that the two most important words in any language are without a doubt "thank you", whether we are in the business or social environment. And yet, they are often just not used, or not said of... 8   2 commentaires Two Factor Theory Still Holds Today? I think Herzberg's theory fits hundred percent perfect for present day organizations. Human minds need motivations so often... In the mean time hygiene factors also play a vital part in job satisfacti... 7   2 commentaires Role of Knowledge in Two Factor Theory 2 Factor Theory may be applied in any type of organizations and in all levels. But, again there are other elements in the work environment which may effect the motivation of employees and the organiza... 5   1 commentaires Additional Hygiene Factors Though the summary of Two Factor Theory covers most of the factors, I believe others factors like management style, organization culture, office politics, training standards also should come under the... 4   1 commentaires Is an Employee Information System a Motivation / Hygiene Factor? If there's an integrated personnel / employee information system in an organization, what will be the impact on the employees' hygiene factors?... 4   1 commentaires How to Keep a Workforce Motivated at Crossroads Many enterprises transform their structures merging several organisational cultures in cycles. How can the staff remain motivated when changes are made in the organisations values, collectiveness, c... 1   4 commentaires

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Conseils d'Experts Idées avancées sur Two Factor Theory (Human Motivation) (Anglais). Vous trouverez ici des conseils professionnels d'experts. Drivers and Levers of Employees Improving Employee Motivation In their 2002 book "Driven: How Human Nature Shapes our Choices", Paul R. Lawrence and Nitin Nohria mention 4 drives und... Examples of Two Factor Model Teaching Two Factor Theory I would like to compare Herzberg's 2 factor model to a human body (organisation): - The disease-infected human body (un... Satisfaction and Dissatisfaction According to Herzberg Important Note I find it interesting that Herzberg separates dissatisfaction and satisfaction as whole different feelings apart from on... Promotion-focused versus Prevention-focused Employees Employee Motivation An interesting way to look at employees or coachees for motivation purposes is described by Heidi Grant Halverson and E... Alternate Classifications of Human Needs (Employees, Consumers) Motivation, Marketing, Human Needs One of possible ways to classify human (employee, consumer) needs is to break them down into: - Biogenic Needs (essenti... Differences in Organizational Commitment Between Paid Workers and Volunteers Organizational Commitment, Employee Motivation, Non-profit Organizations Paid and unpaid workers in hybrid organizations Although financial considerations are an important reason to work for a... Base your Workspace Design on Employee Interaction Workspace Design, Innovation Environment, Employee Interaction, Office Space Design Many innovative organizations of today have faith that more open spaces triggers personal interactions, performance, cre... Practical Tips to Increase the Performance of your Employees Employee Development, Employee Growth, Coaching by Managers, Mentoring, Career Management, Management Development The performance of an employee (or a team of them) depends on many factors. One of the main factors is how well the empl... How to Avoid Too Much Transparency and Allow Some Privacy Corporate Transparency, Employee Privacy In an article “The Transparency Trap” it is argued that although a certain level of transparency does drive out wastefu... Why Employees Stay: Contextual Factors Influencing Job Embeddedness Employee Retention, Attrition, Organizational Commitment, Employee Satisfaction Mitchell, Lee and Tyler (2014) focus on the contextual (or external) factors that influence employees’ staying, instead ... Family-Work Conflicts (FWC) and Daily Job Performance Family-work conflicts, Coaching, Mentoring, Job Performance FAMILY ROLES and WORK are two factors influencing each other: - Work can interfere with family roles; this is called a W...

Sources d'Information Diverses sources d'informations sur Théorie des Deux Facteurs (Motivation Humaine). Vous trouverez ici des powerpoints, des vidéos, des actualités, etc. à utiliser dans vos propres conférences et ateliers. Human Motivation Employee Motivation Comprehesive presentation on Human / Employee Motivation. Topics: 1. What is motivation? 2. How do needs motivate peo... Overview of Content and Process Motivation Theories Motivation, Needs, Incentives, Goal Setting, Behavior Overview presentation of the major content motivation theories (Hierarchy of Needs; Acquired Needs theory; Two-Factor Th... Social-Exchange Theory and Organizational Support Theory and their Role in Employee Motivation Initial Understanding of Perceived Organizational Support Lecture about Social Exchange Theory and Organizational Support Theory and the role they play in Employee Motivation. ... 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T... The Workplace Environment and Aging Issues Performance Management, Two-factor Theory, Absenteism, Presenteism This presentation discusses how a workplace can be designed in a way that is perceived as comfortable by their employees... Fatigue Management as Responsibility of Employer and Employee Fatigue Management, Human Resource Management, Absenteeism, Two Factor Theory, Commitment This presentation elaborates on the management of fatigue and the management of it, and includes the following sections:... Young Steve Jobs on the Role of Managers Management, Leadership, Talent Management, Talent Acquisition, Talent Development This video is a nice start for any management course. Jobs shares some ideas on managers (in a high-tech environment) an... Managing New, Dynamic Workplaces through Employee Engagement Workplace Management, Employee Engagement, Organizational Commitment, Burnout This presentation elaborates on the characteristics of the newer type of workplace, possible reactions of employees and ... Work-Family Conflicts and Work-Life Policies Performance Management, Work-Life Balance, HR, Programs This presentation is about Work-Family Conflicts and Employee Performance. The presentation includes the following secti... 3 Practical Ways to Deal with Stress Coping with Stress, Avoiding Stress, Emotional Intelligence, Stress Management Workplace stress is very common and can cause higher blood pressure, illness and lower self esteem. Decreasing the stres... Two Factor Theory Diagram Employee Satisfaction / Frustration Download and edit the 12manage PowerPoint model for limited personal, educational and business use. Republishing in int... How to Motivate your Employees: Personal Currency Motivation, Management, Leadership Many managers and leaders struggle with the difficult problem of how to motivate their salesforce or other employees. In... Introduction and Summary of Herzberg's Motivation Theory Initial understanding of the Two Factors, Trainings, Workshops Hertzberg's Theory of Motivation explained: - Hygiene factors - Motivators Furthermore the need for regular feedback ...

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