Teoría de los dos Factores
(Herzberg)

Centro de Conocimiento

Según la Teoría de los dos Factores de Frederick Herzberg, hay dos factores que influencian a la gente. La satisfacción y el crecimiento psicologico son factores resultantes de los factores de la motivación. El descontento es un resultado de los factores de higiene. Herzberg desarrolló esta teoría de la motivación durante su investigación con 200 contadores e ingenieros en los E.E.U.U.

Los dos factores en la teoría

• Los factores de higiene son necesarios para asegurar que un empleado no este descontento. No causan niveles de motivación más altos, pero sin ellos habrá descontento.
• Los factores de motivación son necesarios para motivar al empleado hacia un mayor desempeño. Estos factores provienen de los generadores internos de los empleados.

Factores típicos de la higiene

• Condiciones de trabajo

• Calidad de la supervisión

• Sueldo

• Estatus

• Seguridad

• Compañía

• Tarea

• Políticas de la compañía y de administración

• Relaciones interpersonales

Factores típicos de motivación

• Logro

• Reconocimiento por el logro

• Recibir responsabilidad por determinadas tareas

• Trabajo interesante

• Promoción a realizar tareas de alto nivel

• Crecimiento

Combinar los factores de la higiene y de la motivación resulta en el panorama cuatro

• Alta higiene + Alta motivación: La situación ideal donde los empleados están altamente motivados y tienen pocas quejas.

• Alta higiene + Baja motivación: Los empleados tienen pocas quejas pero no son altamente motivados. El trabajo se percibe como el cobro de un cheque.

• Baja higiene + Alta motivación: Los empleados son motivados pero tienen muchas quejas. Una situación donde el trabajo es emocionante y desafiante. Sin embargo, los sueldos y las condiciones del trabajo no son aceptables.

• Higiene baja + Baja motivación: Es la peor situación. Los empleados no están motivados y tienen un montón de quejas.

Herzberg sugiere que a menudo el trabajo se puede arreglar y debería ser arreglado de las siguientes maneras:

• Ampliación de las tareas
• Rotación de tareas, y/o
• Enriquecimiento de trabajo.

Además de la Teoría de los dos Factores, la teoría de Frederick Herzberg también es conocida por sus siglas KITA, que se traduce cortésmente como Patada en los pantalones! Herzberg dijo que KITA no produce la motivación. Sino que sólo le da movimiento.

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Consejos de Expertos Conocimientos avanzados sobre Two Factor Theory (Human Motivation) (Inglés). Aquí encontrará consejos profesionales de expertos. Drivers and Levers of Employees Improving Employee Motivation In their 2002 book "Driven: How Human Nature Shapes our Choices", Paul R. Lawrence and Nitin Nohria mention 4 drives und... Examples of Two Factor Model Teaching Two Factor Theory I would like to compare Herzberg's 2 factor model to a human body (organisation): - The disease-infected human body (un... Satisfaction and Dissatisfaction According to Herzberg Important Note I find it interesting that Herzberg separates dissatisfaction and satisfaction as whole different feelings apart from on... Promotion-focused versus Prevention-focused Employees Employee Motivation An interesting way to look at employees or coachees for motivation purposes is described by Heidi Grant Halverson and E... Alternate Classifications of Human Needs (Employees, Consumers) Motivation, Marketing, Human Needs One of possible ways to classify human (employee, consumer) needs is to break them down into: - Biogenic Needs (essenti... Differences in Organizational Commitment Between Paid Workers and Volunteers Organizational Commitment, Employee Motivation, Non-profit Organizations Paid and unpaid workers in hybrid organizations Although financial considerations are an important reason to work for a... Base your Workspace Design on Employee Interaction Workspace Design, Innovation Environment, Employee Interaction, Office Space Design Many innovative organizations of today have faith that more open spaces triggers personal interactions, performance, cre... Practical Tips to Increase the Performance of your Employees Employee Development, Employee Growth, Coaching by Managers, Mentoring, Career Management, Management Development The performance of an employee (or a team of them) depends on many factors. One of the main factors is how well the empl... How to Avoid Too Much Transparency and Allow Some Privacy Corporate Transparency, Employee Privacy In an article “The Transparency Trap” it is argued that although a certain level of transparency does drive out wastefu... Why Employees Stay: Contextual Factors Influencing Job Embeddedness Employee Retention, Attrition, Organizational Commitment, Employee Satisfaction Mitchell, Lee and Tyler (2014) focus on the contextual (or external) factors that influence employees’ staying, instead ... Family-Work Conflicts (FWC) and Daily Job Performance Family-work conflicts, Coaching, Mentoring, Job Performance FAMILY ROLES and WORK are two factors influencing each other: - Work can interfere with family roles; this is called a W...

Fuentes de Información Varias fuentes de información sobre Teoría de dos Factores (Motivación Humana). Aquí encontrará powerpoints, videos, noticias, etc. para usar en sus propias conferencias y talleres. Human Motivation Employee Motivation Comprehesive presentation on Human / Employee Motivation. Topics: 1. What is motivation? 2. How do needs motivate peo... Overview of Content and Process Motivation Theories Motivation, Needs, Incentives, Goal Setting, Behavior Overview presentation of the major content motivation theories (Hierarchy of Needs; Acquired Needs theory; Two-Factor Th... Social-Exchange Theory and Organizational Support Theory and their Role in Employee Motivation Initial Understanding of Perceived Organizational Support Lecture about Social Exchange Theory and Organizational Support Theory and the role they play in Employee Motivation. ... First Introduction to Employee Engagement and Employee Commitment Initial Understanding of Employee Engagement and Commitment, Start of Training/Workshop Employees are the heart of an organization. Their commitment and engagement contributes to the success of an organizatio... Two Factors Rocket Diagram Employee Motivation Editable MS-Word diagram of Herzberg's Motivators and Hygiene Factors.... The Employee Commitment Pyramid Employee Commitment, Employee Motivation Stum (2013) developed the so-called Performance Pyramid. His model is clearly based on Maslow’s Hierarchy of Needs. But ... Intrinsic Motivation versus Extrinsic Motivation Initial Understanding of Motivation Types and Consequences How can you do a better job of motivating your team? Dan Pink and Dan Ariely make a distinction between extrinsic motiv... External and Internal Motivation Motivation Presentation about motivation, from a psychological perspective. The presentation includes the following sections: 1. P... Reasons and Secrets of Employee Retention Employee Retention, Attrition This presentation is about Employee Retention and includes the following sections: 1. Introduction 2. Reasons for Empl... Managing Psychological Well-being in Workplaces Organizational Commitment, Performance Management, Stress Management, Workplace Management This presentation elaborates on the developing of efficient workplaces through mental well-being. The presentation inclu... Mindfulness and Wellbeing at Work Wellbeing, Well-being, Mindfulness, Motivation, Employee Commitment Time Management, Coaching This presentation elaborates on the concept of mindfulness in the workplace, and includes the following sections: 1. Ou... Dealing with Harassment and Discrimination in Workplaces Employee Harassment, Employee Discrimination, Sexual Harassment, Workplace Harassment, Workplace Discrimination Presentation about unsafe and unfriendly workplaces, that includes characteristics and the practices to minimize them. T... The Workplace Environment and Aging Issues Performance Management, Two-factor Theory, Absenteism, Presenteism This presentation discusses how a workplace can be designed in a way that is perceived as comfortable by their employees... Fatigue Management as Responsibility of Employer and Employee Fatigue Management, Human Resource Management, Absenteeism, Two Factor Theory, Commitment This presentation elaborates on the management of fatigue and the management of it, and includes the following sections:... Young Steve Jobs on the Role of Managers Management, Leadership, Talent Management, Talent Acquisition, Talent Development This video is a nice start for any management course. Jobs shares some ideas on managers (in a high-tech environment) an... Managing New, Dynamic Workplaces through Employee Engagement Workplace Management, Employee Engagement, Organizational Commitment, Burnout This presentation elaborates on the characteristics of the newer type of workplace, possible reactions of employees and ... Work-Family Conflicts and Work-Life Policies Performance Management, Work-Life Balance, HR, Programs This presentation is about Work-Family Conflicts and Employee Performance. The presentation includes the following secti... 3 Practical Ways to Deal with Stress Coping with Stress, Avoiding Stress, Emotional Intelligence, Stress Management Workplace stress is very common and can cause higher blood pressure, illness and lower self esteem. Decreasing the stres... Two Factor Theory Diagram Employee Satisfaction / Frustration Download and edit the 12manage PowerPoint model for limited personal, educational and business use. Republishing in int... How to Motivate your Employees: Personal Currency Motivation, Management, Leadership Many managers and leaders struggle with the difficult problem of how to motivate their salesforce or other employees. In... Introduction and Summary of Herzberg's Motivation Theory Initial understanding of the Two Factors, Trainings, Workshops Hertzberg's Theory of Motivation explained: - Hygiene factors - Motivators Furthermore the need for regular feedback ...

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