وفقا لنظرية العامل الثنائى من فردريك هرزبرغ فان الناس تتاثر بعاملين اثنان الرضاء والنمو النفسي كان عامل من عوامل التحفيز. الاستياء كان نتيجة عوامل العادات الصحية. طور هيرزبرج نظرية الحافز أثناء فحصه لـ 200 محاسب ومهندس في الولايات المتحدة الأمريكية.
العاملان في النظرية
- عوامل العادات الصحية تحتاج لضمان أن الموظف لن يصبح مستاء.
وهذا لا يسبب مستويات أعلى من الحافز، لكن بدونها هناك استياء.
- عوامل الحافز مطلوبة لكي تحفز الموظف إلى الأداء الأعلى. وتنتج هذه العوامل من المولدات الداخلية في الموظفين.
عوامل العادات الصحية المثالية
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شروط العمل
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جودة الاشراف
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الراتب
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المنزلة
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الأمان
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الشركة
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العمل
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سياسات الشركة والإدارة
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العلاقات الشخصية
عوامل التحفيز المثالية
جمع عوامل الحافز والعادات الصحية يؤديان إلى أربعة سيناريوهات
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العادات الصحية العالية + حافز عالي:
حالة مثالية حيث الموظفون على مستوى عالى من التحفيز إلى حد كبير وشكاوى قليلة.
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عادات صحية عالية + حافز منخفض:
الموظفون عندهم بضع الشكاوى لكن لم يتم تحفيزهم إلى حد كبير. ينظر للعمل كشيك راتب.
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عادات صحية منخفضة + حافز عالي:
المستخدمون يحفزون لكن عندهم الكثير من الشكاوى. حالة العمل مثيرة وصعبة. على أية حال شروط العمل والرواتب ليست جيدة.
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عادات صحية منخفضة + حافز منخفض:
أسوأ حالة. المستخدمون غير محفزين وعندهم الكثير من الشكاوى.
يقترح هرزبرج بأنه في أغلب الأحيان العمل يمكن أن يرتب ويجب أن يرتب في الطرق التالية:
- job enlargement
توسيع المجال الوظيفى
- Job Rotation التقلب بين الوظائف ، و او
- Job Enrichment اثراء الوظيفة.
إضافة إلى نظرية العامل الثنائى ، لفريدريك هرزبرغ يعرف أيضا بالمختصر كيتا ، الذي ترجم بشكل مؤدب كتأنيب لمن لا يبدي حماسا !
قال هرزبرج بأن كيتا لا ينتج حافز . لكن حركة فقط
المجموعة ذات الاهتمام المشترك
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مواضيع المناقشة الأعلى تصنيفا حول الدافع الإنساني. ستجد هنا أهم الأفكار والاقتراحات العملية.
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القفز تلقائيًا إلى مصادر مفيدة أخرى بخصوص الدافع الإنساني.
أخبار
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فيديو
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عروض
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الكتب
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أكاديمي
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ويكيبيديا
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: قارن مع Hierarchy of Needs Maslow تدرج الاحتياج لماسلوو | Hawthorne Effect Mayo تاثير هاثرون لمايو | ارضاء العميل نموذجيّة كانو | Theory X Theory Y نظرية اكس نظرية واى | Competing Values Framework هيكل القيم التنافسية | Expectancy Theory نظرية التوقع | ERG Theory نظرية أرج | Cultural Dimensions الأبعاد الثقافيّة | Leadership Continuum التسلسل القيادى | نظرية الحاجات | الشبكة الإداريّة Managerial Grid
العودة لقائمة الادارة: الموارد البشرية | المعرفة و الادارة الغير محسوسة | القيادة
العديد من مناهج و نماذج و نظريات فى الادارة
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المجموعة ذات الاهتمام المشترك
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