Nel suo libro Primal Leadership (2002, con Richard Boyatzis e Annie McKee), Goleman introduce sei stili di leadership. Per capire correttamente i sei stili di leadership, dovreste in primo luogo capire il suo concetto di risonanza della comunicazione/interazione umana.
Il leader crea la risonanza
Secondo Goleman, i buoni leader sono efficaci perché creano risonanza.
La risonanza viene dalla parola latina risonare. Creare suono. I leader efficaci sono sintonizzati sulle sensazioni delle altre persone e riescono a spostarli in una direzione emotiva positiva. Essi parlano in maniera autentica dei loro propri valori, direzioni e priorità e concordano con le emozioni della gente circostante. Sotto la guida di un leader efficace, la gente sente un reciproco livello di comodità. La risonanza viene naturalmente a persone con un alto grado di intelligenza emotiva (autoconsapevolezza, autogestione, consapevolezza sociale e gestione di relazioni) ma coinvolge anche le funzioni intellettuali.
La creazione della risonanza può essere fatta in sei modi, che conducono a sei Stili di Leadership. Di solito, i leader più efficaci possono abilmente passare da uno stile all'altro e agire secondo la situazione.
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Leadership Visionaria
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Stile del Formatore
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Leadership Affiliativo
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Leadership Democratico
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Leadership del Regolatore del Ritmo
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Leadership Comandante
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Caratteristiche del leader
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Ispira. Crede nella sua vision. Empatetico. Spiega come e perchè gli sforzi della gente contribuiscono al “sogno„. |
Ascolta. Aiuta le persone ad identificare le loro forze e debolezze. Consigliere. Incoraggia. Delega. |
Promuove l'armonia. Amichevole. Empatetico. Pompa la morale. Risolve i conflitti. |
Superbo ascoltatore. Lavoratore di gruppo. Collaboratore. Influenzatore. |
Fortemente stimolato al successo. Di alti standard. Iniziativa. Livello basso di empatia e collaborazione. Impazienza. Microgestione. Guidato dai numeri. |
Comandante. “Fallo perché altrimenti dico così„. Minaccia. Controllo soffocante. Verifica e controlla diligentemente. Crea dissonanza. Contamina tutto l'umore. Allontana i talenti. |
Come lo stile sviluppa risonanza
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Sposta la gente verso i sogni comuni. |
Collega quello che desidera una persona con gli obiettivi dell'organizzazione. |
Crea armonia collegando la gente a vicenda. |
Apprezza gli input delle persone ed ottiene l'impegno attraverso la partecipazione. |
Realizza obiettivi competitivi ed eccitanti. |
Fa diminuire il timore dando direzioni chiare in caso di emergenza. |
L'effetto dello stile sul clima (del business)
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+ + + |
+ + |
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Spesso - - quando usato troppo esclusivamente o male |
Spesso - - |
Quando lo stile è adatto
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Quando i cambiamenti richiedono una nuova vision. O quando una direzione chiara è necessaria. Cambiamento radicale. |
Per aiutare gli impiegati competenti e motivati a migliorare le performance costruendo capacità nel lungo termine. |
Per guarire le spaccature in un team. Per motivare durante i periodi stressanti. O per rinforzare i collegamenti. |
Per sviluppare supporto o consenso. O per ottenere input di valore dagli impiegati. |
Per ottenere risultati di alta qualità da un team motivato e competente. Vendite. |
In una crisi grave. O con impiegati problematici. Per iniziare un cambiamento radicale organizzativo urgente. Tradizionalmente nel militare. |
Referenza Bibliografica: Daniel Goleman, Richard Boyatzis, Annie McKee - Primal Leadership
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