Kulturell Intelligens

Kunskapscenter

Kulturell Intelligens är förmågan att klara av/hantera de olika nationella, företags- och yrkesmässiga kulturer som beskrivits av Christopher Earley och Elaine Mosakowski i HBR av Oktober 2004. CQ är förmågan att förstå obekanta sammanhang och att anpassa sig därefter. De beskriver tre källor till Cultural Intelligence.

Tre källor till Kulturell Intelligens

1. Huvudet/Kognitiv/(insiktsmetoden).  och tabun i utländska kulturer, kommer inte att fungera så bra eller passa sig.

2. Kroppen/Fysisk, materiell. Du kommer inte att avväpna din utländska värd, gäster eller kollegor genom att helt enkelt visa dig förstående för deras kultur; dina handlingar och uppförande måste bevisa att du har i viss utsträckning redan gått in deras värld.

3. Hjärtat/Emotionellt/motivation. Att anpassa sig till en ny kultur handlar om att komma över hinder och bakslag. Människor kan göra det, endast om de tror på sin egen effektivitet.

Medans den delar många likheter med Emotionell Intelligens Goleman, så går Cultural Intelligence/Kulturell Intelligens ett steg längre, genom att göra en person rustad för att skilja ut beteenden frambringade av kulturen i fråga från beteenden som är karakteristiska för särskilda individer, från de som man kan finna hos alla människor.

Betydelse av Kulturell Intelligens

Varför Kulturell Intelligens? I en mer och mer diversifierande affärsmiljö, så måste chefer kunna navigera till och genom skogssnår av vanor, gester och antaganden som definierar deras medarbetares skillnader. Utländska kulturer finns överallt. I andra länder självklart, men också inom företaget, i professioner och olika regioner. Samspelet med olika individer ställer krav på en känslighet och anpassningsförmåga. Och den personal som har en större andel av dessa karaktärsdrag, är inte nödvändigtvis de som tycker om den stora sociala framgången i den familjära omgivningen.
 

Personer, som är de mest socialt lyckade bland deras vänner, har ofta den största svårigheten att förstå kulturella främmande människor, och till att acceptera dem. De som fullständigt förenar sig med vanorna och normer i deras infödda kultur, kan vara de som mest skiljer ut sig, när de går in en annan kultur. Ibland kan de något mer fristående personerna från deras egna kultur kan lättare adoptera vanor och till och med det kroppsspråk som förekommer hos värden. De är naturliga observatörer och åstadkommer lätt ett medvetet försök till att anpassa sig till formen.
 

Öka din Kulturell Intelligens

Earley och Mosakowski drar slutsatsen att den som är någorlunda på alerten, motiverad och balanserad, kan nå fram till en godtagbar CQ. De rekommenderar ett tillvägagångssätt uppdelat på sex steg för att odla din kulturella intelligens:

1. Undersök din CQ-styrkor och svagheter. På så sätt upprättar du en utgångspunkt.

2. Välj träning som fokusar på dina svagheter.

3. Applicera denna träning.

4. Organisera ett stöd och support i din egen organisation.

5. Gå in i den kulturella uppsättningen. Starta med att fokusera på din styrkor.

6. Omvärdera (360° review). Definiera eventuellt vidareutbildning.

Forum Forum om Mångfaldshantering. Starta ett nytt ämne Dela din kunskap eller ställ en fråga   Moving Cultural Intelligence to Practice There's a plenty of thought leadership and unique perspectives in this cultural intelligence form discussions at 12manage. Who is interested in collaborating on moving some of them into practice? Here... 9   1 kommentarer Cultural Intelligence and Personality Structure Many people can identify their weaknesses and be trained so as to avoid any obstacles in understanding and be part of a culture. There are some people who cannot change due to their personality struct... 6   2 kommentarer Cross-cultural Training Techniques Avoiding Expat Failure 48 percent of expats leave foreign posts early because of poor job performance and 37 percent return prematurely because they or their family members are unable to acclimatize in different cultures (I... 5   Using CQ and EQ as a Basis for Measuring Education, Leadership and Success? If we want to solve the really "big" problems in our society (western, middle-eastern, European...), with instability, crime, social injustice, abuse of women & children that is on the rise, and our i... 4   3 kommentarer Cultural Adaptability In an era of globalization cultural intelligence (CQ) becomes important. This does not mean adopting other people's culture but accommodating the culture of people in the official as well as personal ... 4   2 kommentarer Cultural Sensitivity Training If you are about to establish a cultural sensitivity training for a multinational, what key elements do you consider essential for the success of the course?... 0

Best Practices De bästa, högst rankade ämnena om Mångfaldshantering. Här hittar du de mest värdefulla idéerna och praktiska förslagen. Establishing Cultural Intelligence in Organizations It all depends on the organizational culture and how an organization communicates this among its employees. Keep it stupid simple, choose the right people (cultural fit) for your organization. An... 28   43 kommentarer Cultural Intelligent Countries Are people from certain countries on average more cultural intelligent than from others? If yes, what could be countries with a high and a low average level of cultural understanding?... 18   5 kommentarer The Relationship of Cultural Intelligence (CQ) with IQ and EQ Personal characteristics - such as cognitive ability and emotional intelligence - facilitate the process of acquiring particular types of information. But when you're working in an international or in... 17   23 kommentarer 5 Tips for International Communication In conducting business, cultural missteps can ruin a good opportunity. As the world shrinks and we work closer and closer together, accepting and understanding each other becomes more essential every ... 15   8 kommentarer Going Against Core Principles and Values... Tough Adapting to a cultural situation is all well and good until an individual is faced with the need of going against their core principles and values and then the trouble starts... Do they do the right t... 14   14 kommentarer Cultural Intelligence Can Help Connect Cultures It seems clear that with computer-information technology revolution, cultural integration and its attended potentials are becoming real. Rich individuals in the techno-advanced world are recogniz... 8   5 kommentarer Examples of Cultural Intelligent People? Suggestions please for well-known people who we believe have Cultural Intelligence. Who are our Role Models? Why should we hold them up as role models? Well known = perhaps well-known in their ... 7   9 kommentarer

Experttips Avancerad insikt om Cultural Intelligence (Engelsk). Här hittar du professionella råd från experter. Pitfalls and Best Practices in Managing Multicultural Teams Multicultural Teams Brett, Behfar and Kern describe 4 common problem areas in managing multicultural teams: 1. Direct vs indirect communica... Theory of Multiple Intelligences Skills Development In 1983, Howard Gardner proposed the Theory of Multiple Intelligences. According to Gardner there are a wide variety of ... Negotiation in Middle Eastern and Western countries Cultural Dimensions, A Practical Example Geert Hofstede’s research on cultural dimensions provides insights into other cultures so that we can be more effective ... How to Assess Your / Someone's Social Intelligence and Leadership Skills Social Intelligence, Leadership Development In their article "Social Intelligence and the Biology of Leadership" (HBR, September 2008), Daniel Goleman and Richard B... Cultural Intelligence in Mergers & Acquisitions M&A Cultural Intelligence in today's context assumes a great significance, particularly in the light of the frenzy of PE / M... Cultural Intelligence Profiles Identify Personal CQ Profile In their article “Cultural Intelligence” (HBR, October 2004) P.C. Earley and E. Mosakowski identify 6 manager profiles a... Thorndike on Intelligence 1920 3 distinct types E.L. Thorndike (1920: Intelligence and its uses) distinguished between three distinct types of intelligence: 1. Abstrac... Koreans vs Germans Differences in Business Communication In a recent interview on Business Spotlight 3/08, Mrs. Mee-Rae Kim, a leading expert in German-Korean intercultural busi... Key CQ Traits and Capabilities? Cultural Intelligence Here are some basic traits and capabilities of a high CQ. 1) Have clear understanding (strengths and weaknesses) of one...

Informationskällor Olika informationskällor om Mångfaldshantering. Här hittar du powerpoints, videor, nyheter etc. som du kan använda i dina egna föreläsningar och workshops. Management Across Cultures: Managing in a Global Context Cross-Cultural Management, Cultural Dimensions, Cultural Intelligence, Multicultural Teams, Global Leadership, Global HR This presentation consist of six sections that together form an extensive description of management across cultures. The... How to Develop your Cultural Intelligence: The CQ-Wheel Cultural Intelligence, Intercultural Engagement, Cultural Adaptation, Cultural Dimensions, Cultural Differences In simple terms, Cultural Intelligence is the competence needed to work efficiently in a cross-cultural context. It can ... 5 Strategies to Successfully Manage Cultural Differences Cultural Differences, Cultural Intelligence, Cross-Cultural Teams, Company Culture, Hofstede Cultural differences can be an asset rather than a liability to a team if carefully managed and other people are approac... Your Organization in a Globalized World Organizational Behavior, International, Hofstede, Organizational Culture, Globalization, Cultural Intelligence Presentation about organizational behavior in an age of globalization. The presentation includes the following sections:... Communication and Negotiation in a Cross-cultural Context Cross-Cultural Communication, Cross-Cultural Negotiation Presentation about Communications and Negotiations Across Different Cultures. The presentation includes the following se... 5 Options to Work with People from Another Culture MNCs, Multinationals, Multinational Companies, Globalization, International Leadership Development, Cultural Intelligenc A. How to build a global leadership group in which people can cope with the complexity of working globally? 1. Re... Corporate Diversity and Inclusion Cross Functional Team, Organizational Culture, Globalization, Organizational Change, HRM, Cultural Dimensions In this introduction video, top managers of Skanska share their vision on Diversity and Inclusion and the importance of ... Going Abroad / Cultural Intelligence Workshop Cultural Intelligence, Intercultural Engagement, Cultural Adaptation This presentation provides you with information about traveling the globe and cultural intelligence, with the main goal ... Leading a 21st Century Global Organization Global Leadership, Globalization, Multinational Corporations, MNCs William Fung Group, Managing Director of Li & Fung Ltd, recommends to be successful in a global business leaders have to... Culture, Cultural Competence, Cultural Intelligence and the CQ Cultural Intelligence This presentation is a good introduction to culture and contains three large sections: Culture, Cultural Competenence an... Perception of Cultural Intelligence in South African Organizations Cultural Intelligence Results and Examples Extensive presentation about Cultural Intelligence by Y. du Plessis, S. O'Neil and R. van den Berg. This presentation ex... Negotiating Tips for Brexit Negotiation, Global Leadership, Cultural Intelligence, Multicultural Teams In this video Jason Langrish gives Britain 4 tips how to negotiate a trade deal with the EU, based on The Comprehensive ...

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Jämför Kulturell Intelligens med:   Emotionell Intelligens Goleman  |  Kulturdimensioner  |  Kulturtyper  |  Social Intelligens  |  Inramning, Framing (Tversky)  |  Nivåer av Organisatorisk Kultur  |  Coaching, Coachande, Coachning, Rådgivare  |  Mentoring (Mentorskap)  |  Förändring av Organisationskulturer  |  Målvägsteori (Path-Goal Theori) House  |  Kontingenttheori Vroom  |  Attributionsteori

Retur till Management Start: Organisation och Förändring  |  Kommunikation och Färdigheter  |  Beslutsfattande och Värdering  |  Etik och Ansvar  |  HRM och Personalfrågor  |  Ledarskap  |  Marknadsföring och Försäljning  |  Strategi & Innovation

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