Intelligence Culturelle

Centre de Connaissances

L'Intelligence Culturelle (Cultural Intelligence) (QC) est la capacité de faire face aux cultures nationales, d'entreprises et professionnelles comme décrit par Christopher Earley et Elaine Mosakowski dans la revue HBR d'octobre 2004. La QC est la capacité de comprendre des contextes peu familiers, et puis de s'y adapter. Ils décrivent trois sources d'Intelligence Culturelle.

Trois sources d'Intelligence Culturelle

1. La Tête / Cognitif. L'apprentissage par coeur des croyances, des habitudes et des tabous des cultures étrangères, ne fonctionnera pas bien.

2. Le Corps / Physique. Vous ne désarmerez pas vos hôtes, invités, ou collègues étrangers simplement en leur montrant que vous comprenez leur culture ; vos actions et votre comportement doivent montrer que vous êtes déjà, dans une certaine mesure, entré dans leur monde.

3. Le Coeur / Emotif / Motivation. S'adapter à une nouvelle culture implique de surmonter des obstacles et des retards. Les personnes peuvent faire cela seulement s'ils croient en leur propre efficacité.

Tandis qu'elle partage plusieurs des propriétés de l'intelligence émotive, Intelligence Culturelle mise une phase plus loin en fournissant une personne pour distinguer des comportements produits par la culture en question des comportements qui sont particuliers aux individus particuliers et de ceux identifiés dans tous les êtres humains.

Importance de l'Intelligence Culturelle

Pourquoi l'Intelligence Culturelle ? Dans un environnement des affaires de plus en plus varié, les dirigeants doivent être en mesure d'évoluer à travers le maquis des habitudes, des gestuelles, et des acceptations qui définissent les différences de leurs collègues. Les cultures étrangères sont partout. Dans d'autres pays, certainement, mais également dans les entreprises, les vocations, et les régions. Interagir avec les individus dans leurs demandes de sensitivité et d'adaptabilité. Et les personnes qui ont ces traits de caractère en abondance, ne sont pas nécessairement ceux, qui recueillent le plus grand succès social dans les situations familières.
 

Les personnes qui sont socialement les mieux intégrés parmi leurs amis, ont souvent la plus grande difficulté à comprendre la culture des étrangers, et à être admis par eux. Ceux qui incarnent entièrement les habitudes et les normes de leur culture native, peuvent être les plus étrangers quand ils entrent dans une autre culture. Parfois, les gens légèrement détachés de leur propre culture, sont plus à même d'adopter les habitudes et même le langage du corps d'un invité peu familier. Ils sont des observateurs naturels et font facilement un effort conscient pour s'y adapter.
 

Cultivez votre Intelligence Culturelle

Earley et Mosakowski concluent que n'importe qui étant raisonnablement alerte, motivé et équilibré, peut atteindre un QC acceptable. Ils recommandent une approche en 6 phases pour cultiver votre intelligence culturelle :

1. Examinez vos points forts et faiblesses de QC. De cette façon vous établissez un point de départ.

2. Sélectionnez une formation ciblée sur vos faiblesses.

3. Appliquez cette formation.

4. Organisez le support dans votre propre organisation.

5. Débutez l'adaptation culturelle. Commencez en ciblant sur vos points forts.

6. Réévaluez (360°). Définissez éventuellement davantage de formation.

Forum Discussions du forum sur Intelligence Culturelle. Ci-dessous, vous pouvez poser une question sur ce sujet, partager vos expériences, signaler un nouveau développement ou expliquer quelque chose. Commencer un nouveau sujet sur Intelligence Culturelle Partagez vos connaissances ici (ou posez une question)   Moving Cultural Intelligence to Practice There's a plenty of thought leadership and unique perspectives in this cultural intelligence form discussions at 12manage. Who is interested in collaborating on moving some of them into practice? Here... 9   1 commentaires Cultural Intelligence and Personality Structure Many people can identify their weaknesses and be trained so as to avoid any obstacles in understanding and be part of a culture. There are some people who cannot change due to their personality struct... 6   2 commentaires Cross-cultural Training Techniques Avoiding Expat Failure 48 percent of expats leave foreign posts early because of poor job performance and 37 percent return prematurely because they or their family members are unable to acclimatize in different cultures (I... 5   Using CQ and EQ as a Basis for Measuring Education, Leadership and Success? If we want to solve the really "big" problems in our society (western, middle-eastern, European...), with instability, crime, social injustice, abuse of women & children that is on the rise, and our i... 4   3 commentaires Cultural Adaptability In an era of globalization cultural intelligence (CQ) becomes important. This does not mean adopting other people's culture but accommodating the culture of people in the official as well as personal ... 4   2 commentaires Cultural Sensitivity Training If you are about to establish a cultural sensitivity training for a multinational, what key elements do you consider essential for the success of the course?... 0

Meilleures Pratiques Les sujets les mieux notés sur Intelligence Culturelle. Vous trouverez ici les idées les plus précieuses et des suggestions pratiques. Establishing Cultural Intelligence in Organizations It all depends on the organizational culture and how an organization communicates this among its employees. Keep it stupid simple, choose the right people (cultural fit) for your organization. An... 28   43 commentaires Cultural Intelligent Countries Are people from certain countries on average more cultural intelligent than from others? If yes, what could be countries with a high and a low average level of cultural understanding?... 18   5 commentaires The Relationship of Cultural Intelligence (CQ) with IQ and EQ Personal characteristics - such as cognitive ability and emotional intelligence - facilitate the process of acquiring particular types of information. But when you're working in an international or in... 17   23 commentaires 5 Tips for International Communication In conducting business, cultural missteps can ruin a good opportunity. As the world shrinks and we work closer and closer together, accepting and understanding each other becomes more essential every ... 15   8 commentaires Going Against Core Principles and Values... Tough Adapting to a cultural situation is all well and good until an individual is faced with the need of going against their core principles and values and then the trouble starts... Do they do the right t... 14   14 commentaires Cultural Intelligence Can Help Connect Cultures It seems clear that with computer-information technology revolution, cultural integration and its attended potentials are becoming real. Rich individuals in the techno-advanced world are recogniz... 8   5 commentaires Examples of Cultural Intelligent People? Suggestions please for well-known people who we believe have Cultural Intelligence. Who are our Role Models? Why should we hold them up as role models? Well known = perhaps well-known in their ... 7   9 commentaires

Conseils d'Experts Idées avancées sur Cultural Intelligence (Anglais). Vous trouverez ici des conseils professionnels d'experts. Pitfalls and Best Practices in Managing Multicultural Teams Multicultural Teams Brett, Behfar and Kern describe 4 common problem areas in managing multicultural teams: 1. Direct vs indirect communica... Theory of Multiple Intelligences Skills Development In 1983, Howard Gardner proposed the Theory of Multiple Intelligences. According to Gardner there are a wide variety of ... Negotiation in Middle Eastern and Western countries Cultural Dimensions, A Practical Example Geert Hofstede’s research on cultural dimensions provides insights into other cultures so that we can be more effective ... How to Assess Your / Someone's Social Intelligence and Leadership Skills Social Intelligence, Leadership Development In their article "Social Intelligence and the Biology of Leadership" (HBR, September 2008), Daniel Goleman and Richard B... Cultural Intelligence in Mergers & Acquisitions M&A Cultural Intelligence in today's context assumes a great significance, particularly in the light of the frenzy of PE / M... Cultural Intelligence Profiles Identify Personal CQ Profile In their article “Cultural Intelligence” (HBR, October 2004) P.C. Earley and E. Mosakowski identify 6 manager profiles a... Thorndike on Intelligence 1920 3 distinct types E.L. Thorndike (1920: Intelligence and its uses) distinguished between three distinct types of intelligence: 1. Abstrac... Koreans vs Germans Differences in Business Communication In a recent interview on Business Spotlight 3/08, Mrs. Mee-Rae Kim, a leading expert in German-Korean intercultural busi... Key CQ Traits and Capabilities? Cultural Intelligence Here are some basic traits and capabilities of a high CQ. 1) Have clear understanding (strengths and weaknesses) of one...

Sources d'Information Diverses sources d'informations sur Intelligence Culturelle. Vous trouverez ici des powerpoints, des vidéos, des actualités, etc. à utiliser dans vos propres conférences et ateliers. Management Across Cultures: Managing in a Global Context Cross-Cultural Management, Cultural Dimensions, Cultural Intelligence, Multicultural Teams, Global Leadership, Global HR This presentation consist of six sections that together form an extensive description of management across cultures. The... How to Develop your Cultural Intelligence: The CQ-Wheel Cultural Intelligence, Intercultural Engagement, Cultural Adaptation, Cultural Dimensions, Cultural Differences In simple terms, Cultural Intelligence is the competence needed to work efficiently in a cross-cultural context. It can ... 5 Strategies to Successfully Manage Cultural Differences Cultural Differences, Cultural Intelligence, Cross-Cultural Teams, Company Culture, Hofstede Cultural differences can be an asset rather than a liability to a team if carefully managed and other people are approac... Your Organization in a Globalized World Organizational Behavior, International, Hofstede, Organizational Culture, Globalization, Cultural Intelligence Presentation about organizational behavior in an age of globalization. The presentation includes the following sections:... Communication and Negotiation in a Cross-cultural Context Cross-Cultural Communication, Cross-Cultural Negotiation Presentation about Communications and Negotiations Across Different Cultures. The presentation includes the following se... 5 Options to Work with People from Another Culture MNCs, Multinationals, Multinational Companies, Globalization, International Leadership Development, Cultural Intelligenc A. How to build a global leadership group in which people can cope with the complexity of working globally? 1. Re... Corporate Diversity and Inclusion Cross Functional Team, Organizational Culture, Globalization, Organizational Change, HRM, Cultural Dimensions In this introduction video, top managers of Skanska share their vision on Diversity and Inclusion and the importance of ... Going Abroad / Cultural Intelligence Workshop Cultural Intelligence, Intercultural Engagement, Cultural Adaptation This presentation provides you with information about traveling the globe and cultural intelligence, with the main goal ... Leading a 21st Century Global Organization Global Leadership, Globalization, Multinational Corporations, MNCs William Fung Group, Managing Director of Li & Fung Ltd, recommends to be successful in a global business leaders have to... Culture, Cultural Competence, Cultural Intelligence and the CQ Cultural Intelligence This presentation is a good introduction to culture and contains three large sections: Culture, Cultural Competenence an... Perception of Cultural Intelligence in South African Organizations Cultural Intelligence Results and Examples Extensive presentation about Cultural Intelligence by Y. du Plessis, S. O'Neil and R. van den Berg. This presentation ex... Negotiating Tips for Brexit Negotiation, Global Leadership, Cultural Intelligence, Multicultural Teams In this video Jason Langrish gives Britain 4 tips how to negotiate a trade deal with the EU, based on The Comprehensive ...

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