Quotes on Total Quality Management
Quality has been of such prime importance even thousands of years ago (384-322 BC) during Aristotle's era and I would quote from Aristotle "Quality is not an act, it is a habit". Aristotle believed th...
Quality Management Stages
The following stages of quality management are typically distinguished:
Ad hoc
Product oriented
Process oriented
Systematic
Chain oriented
Total Quality Management
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Significance of Business Partners in Total Quality Management
Business partners are important for TQM. When suppliers are providing raw materials of a poor quality or defective semimanufactured products, the end product will probably be inadequate, poor or defec...
Total Quality Management vs Taylorism
Some reviews suggest that TQM is a further development of Taylor's Scientific Management Theory. Is that the right explanation or did TQM evolve as a totally new concept (originating from Deming)?...
Why Eliminate Quality Inspection?
I think everyone has their own different interpretation of Deming's 14 principles. I believe the only nation who really master and truly understand these principle was Japan. Throughout time, the Jap...
The Second Principle of Deming: Quality Philosophy
I would like to emphasize the second principle of Deming, being a quality PHILOSOPHY, which I think is the most important one to reach quality parameters.
Take for example the Japanese economic growt...
TQM at Public Administrations
How does TQM work best for public administrations? Is an adapted TQM required here?
What kind of TQM models are applicable, or is a 'personalized' model necessary?...
Total Quality Management and ISO
What is the appreciation of TQM practitioners, who have been applying TQM models such as EFQM, Malcolm Baldrige or CAF, of the latest version of the ISO standard 9004:2009 managing for the sustained s...
Dr. Deming's TQM Beliefs
Has anyone thought of mentioning Dr. Demings contributions to the USA during the AIG fiasco? Had AIG and Wallstreet implemented his 14 goals I don't think that we would be in this financial crisis. So...
Total Quality Management has to Include Employee Participation
The essence of quality is lost in approach by management if the idea does not engage employees and ensure their participation. In deciding the value of quality for the organization, we must understand...
No Quality Improvement Without Measurements
Elimination of measuring the quality, productivity & performance (system + individual) at each and every stage of production or development do not help any business survive long in the market, for sur...
Reward Mechanisms and Total Quality Management
Consider that there can be a significant influence of reward systems on the employee involvement in Total Quality Management, both positive and negative... To establish the right culture for quality, ...
How to Maintain High Quality: 4 Entities
Four entities should be maintained to have high quality:
1. Service - Maintain high quality services and always look for chances of improvement.
2. Employees - Continuous education, motivation, empo...
What is Total Quality Management? Definitions
I need the ultimate definition of TQM. Here is my best shot:
Total Quality Management is a management philosophy and methodology that aims to meet and exceed the customer's expectations of products a...
Juran's Contributions to TQM Romanian organization expert Dr. Joseph M. Juran (1904) emigrated in 1912 with his parents to the US. In 1954 he left as...
Special Causes and Common Causes Underlying Deming's 14 points and indeed his entire work is the notion of VARIATION, or why things do not behave as pred...
What is the background of the TQM Philosophy? There are five main values of Total Quality Management (TQM):
1. Methods, techniques and procedures are constructed to ...
Value Chain Management, Quality Management, Innovation, Operational Excellence This presentation firstly presents the role of functional strategies and the value chain in the achievement of competiti...
Improvement of Processes, Quality Process Improvement, Reactive Problem Solving Prof. Shoji Shiba, Deming Prize winner and expert in Total Quality Management (TQM), sees quality process improvement fu...
Biography Deming, Grasping the Spirit of the Time, Documentary Historic background of Dr. Deming and his main accomplishments:
- Biography
- The importance of his Statistical Qualit...
Improvement of Processes, Quality Process Improvement, Reactive Problem Solving Prof. Shoji Shiba sees quality process improvement fundamentally as a way of solving problems. After all:
If there is n...
Quality Management, Focusing on the Most Important Things, Pareto Principle In this video a young Steve Jobs explains the influence of Dr. Juran on Steves ideas of process and quality management....