Culture Types (Культурные типы)? Описание
Deal Terrence и Allan Kennedy одними из первых начали писать о корпоративной культуре. В своей книге, выпущенной в 1982г. Corporate Cultures: The Rites and Rituals of Corporate Life (Корпоративные культуры: Обряды и ритуалы корпоративной жизни), они определяют организационную культуру как способ реализации поставленных задач.
Deal и Kennedy утверждают, что корпоративная культура основана на 6 взаимосвязанных компонентах: история, ценности и убеждения, ритуалы и церемонии, истории, выдающиехся деятелях и неформальной культурной сети рассказчиков, сплектников, шпионов и священников. Их модель Culture Types (Культурных типов) различает 4 вида корпоративных культур на основании 2 факторов:
- Оперативность обратной связи: Насколько быстро предоставляется обратная связь и вознаграждения (посредством которых определяется эффективность работы).
- Степень риска: Уровень принятия риска (степень неопределенности).
Сочетание этих 2 факторов формирует 4 вида корпоративных культур:
- Культура "крутого мачо" (быстрая обратная связь и вознаграждение, высокая степень риска):
- Напряжение исходит от высокой степени риска и большой вероятности уменьшения или увеличения вознаграждения.
- Фокус на настоящий момент, индивидуализм превалирует над взаимодействием.
- Типичные примеры: реклама, брокерство, спорт.
- Культура целенаправленности (быстрая обратная связь и вознаграждение, малая степень риска):
- Напряжение исходит от количества работы, а не неопределенности.
- Фокус на быстродействии, высокий уровень энергии.
- Типичные примеры: продажи, ресторанный бизнес, разработка и продажа программного обеспечения.
- Процессуальная культура (медленная обратная связь и вознаграждение, малая степень риска):
- Напряжение низкое, но может исходить от внутренней политики и непродуманности системы.
- Фокус на деталях и процессуальном превосходстве.
- Типичные примеры: бюрократия, банки, страховые компании, коммунальные услуги.
- Культура "азартности" ( , ):
- Напряжение исходит от высокой степени риска и задержки обратной связи по эффеткивности действий.
- Фокус на долгосрочности, подготовке и планировании.
- Типичные примеры: фармацевтические компании, авиационная отрасль, нефтедобывающие компании.
Книга: Terrence E. Deal, Allan A. Kennedy - Corporate Cultures: The Rites and Rituals of Corporate Life (1982)
Книга: Terrence E. Deal, Allan A. Kennedy - The New Corporate Cultures (2000)
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Сравните с Culture Types (Культурные типы): Levels of Culture (Уровни культуры) | Changing Organization Cultures (Изменение организационных культур) | Cultural Dimensions (Культурные измерения) | Groupthink (Групповое мышление) | Core Group Theory (Теория центральной группы) | Contingency Theory (Теория обстоятельств) | Change Management Iceberg (Айсберг управления изменениями) | Change Phases (Фазы перемен) | Force Field Analysis (Анализ силового поля) | Planned Behavior (Запланированное поведение) | Leadership Continuum (Континуум лидерства) | Cultural Intelligence (Культурный интеллект)
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