إدارة الأزمات

مركز المعرفة

.بوضوح ، تأمل أيّ مؤسسة بالا تواجه حالات تسبّب معرقلة مؤكدة للعمل وبالتالى تحثّ على التغطية الاعلامية الواسعة - أزمة .لان الراى العام الناتج من التغطية الاعلامية يؤثر بصفة عامة على عمليات التشغيل بالشركة وقد يكون له تاثير سلبيّ فى نواحيها الماليّة ، السياسيّة ، القانونية والتعاملات الحكوميّة قد يخشي من تدمير القيمة الجوهريّة ، خصوصا عندما لا تعالج الأزمة جيّدا بإلادراك من الاعلام او الرأي العام وتتعامل ادارة علاج الأزمة بالإستجابة الصحيحة اللازمة للهياكل البيروقراطية والخاصة.

بعض المساعدات العامة ولمحات حول ادارة الأزمة

1. قم بالاعدّاد و مقدّما بخطط بديلة من خلال فريق ادارة الأزمة وأعضاء يمكنها تشكّيل ملاحظات صغيرة ، حول بدائل متنوعة من الازمات

2. قم بالاعلان وفورا بوضوح داخليّا أنّ الأشخاص الوحيدة المتحدثة حول الأزمة إلى العالم الخارجيّ هم أعضاء فريق الأزمة

3. تحرّك سريعا حيث ان الساعات الأولى عقب اول استراحة من الأزمة مهمّة جدّا ، لأنّ الاعلام غالبا سيبني على معلومة الساعات الأولى

4. استعن بمستشاري الأزمة الادارين لان نصيحة مستشارى بى ار مهمّة ، واستخدم إختصاصيات الخبرة بمظهر الشركة

5. اعطى معلومة دقيقة وصحيحة تذكر أنّ محاولة استغلال المعلومة قد تعطى نتائج عكسيّة بجدّيّة اذا اكتشف ذلك ، وأيضا نتائج داخليّا

6. عند تنفيذ الافعال ، لا تاخذ فحسب بالخسائر قصيرة المدى ، بلّ ركّز أيضا على التأثيرات طويلة الأجل.

المديرين في كلّ مستويات التنظيم لديهم القدرة على ادارة الأزمات وغالبا ما تكون يوميّة وتختبر مهاراتهم حقّا عندما تصبح لديهم أدارة أزمات هامّة وبها إحتمالية التاثير السلبى على قيمة خلق التنظيم والدخل ، مصادر الدخل ،مصاريف التشغيل ، سعر السهم ، الوضع التنافسى والعمل الجاري. قارن: القيادة الساحرة.
أكثر الأزمات فعّالية تحدث عندما تصبح ادارة الأزمات ممكنة الاكتشاف والمعالجة سريعا - قبل أن تطال يد التاثير على التنظيم . في مثل هذه الحالة لا يتم جذب إنتباه اصحاب المصالح الأساسيّة للتنظيم أو العامة عن طريق التغطية الاخبارية.

خطة حب العمل بإستمرار

وفي الحالة التى تكون الأزمة قد اثيرت ، أو سيتحتّم اصطدام التنظيم بالأزمة اصحاب المصالح الأساسيّة ، فخطة العمل الإستمرار مفيدة كى تقلّل التمزيق والإتلاف. تطوّير مثل هذه الخطة يمكن عرضها كمهمة ، ولكن في الحقيقة من خلال حس عام وثيق. وهو يتضمّن تحديد هذه الأعمال والعمليات الحرجة إلى العمل ، بعد ذلك يصمّم العمليّات والاتصالات أن يعالج مع الإخفاق الممكنة من احدهم او اكثر  وكيف سيتجاوب اصحاب المصالح الأساسيّة عندما يجدهم . العنصر الهامّ والذى يظهر أحيانا هو اختبار خطة إستمرار العمل .
ستكون خطة إستمرار العمل بافضل موقع ليقلّل تأثير العمل والإتلاف الماليّ. والاكثر من هذا ، قد تجد المديرين ان جدوى تطوير هذه العملية لها فائدة غير مباشرة. كما ان تنظيماتهم حسّاسة أكثر لحالات الأزمة الممكنة التى تعطّل العمل وتؤثر على الأرباح وحالات النموّ الإجماليّة. كنتيجة الى استجابة المديرين بسرعة أكثر وبشكل فعّال لتوجيهم باتّجاه آخر.

كتاب: Laurence Barton - Crisis in Organizations II

كتاب: Steven Fink - Crisis Management: Planning for the Inevitable

المنتدى مناقشات المنتدى حول إدارة الأزمات - التخطيط للطوارئ. يمكنك أدناه طرح سؤال حول هذا الموضوع أو مشاركة تجاربك أو الإبلاغ عن تطور جديد أو شرح شيء ما. 🔥 ادارة الازمات الموضوع مهم وخطير ومطلوب القاء الكثير من الضوء لمواجهة أزمة التغيرات المناخية لتأثيراتها على جميع المجالات و... 8   2 تعليقات الأزمات الأمنية ما هي أخر الأصدارات عن الأزمات وكيفية التنسيق بين الجهات المعنية بالتصدي لها... 6   ما هو دور الاعلام خلال الازمات الازمة العراقية ازمة سياسية... 6   1 تعليقات إدارة الازمات في الشركات الصناعية دور الإعلام في إدارت الازمات في الشركات الصناعية... 5   ادارة الازمة المالية اريد موضوع عن كيفية ادارة الازمات المالية وفق ظروف العراق الحالية راجين تعاونكم معنا... 3   Types of Crises In a recent paper, Erika Hayes James and Lynn Perry Wooten distinguish between: 1. SUDDEN CRISES (Natural disasters, Terrorist attack, Plan explosion, Workplace violence, Product tampering, Sabotage,... 38   4 تعليقات Crisis Management After Action Reviews Types In a world that is constantly moving on from one crisis to another, organizations should assess their responses to said crises to determine if their actions taken were the optimal strategies, tactics,... 15   7 تعليقات Not Learning from Previous Incidents: Horror Stories I recently watched a review of the fire aboard the USS Bonhomme Richard on July 12, 2020. The fire occurred while the amphibious assault ship was undergoing maintenance at Naval Base San Diego. The fi... 15   13 تعليقات Statistics on Business Continuity Here are some facts that show the importance of Crisis Management / Business Continuity Planning. There were 930 companies operating from the World Trade Centre towers when the September 11 attacks t... 14   1 تعليقات Execution in Crisis Management It is not only to forecast/ plan for the contigencies but also the execution in case of actual crisis. There have been several instances in my career of around 17 years now that this concept has been ... 12   1 تعليقات Disaster Risk Management (DRM) What is Disaster Risk Management (DRM)? Meaning DRM, if we understand this concept of management in an integral way, constitutes a solid permanently available mechanism for authorities as a means of ... 11   5 تعليقات How to deal with the Media in a Crisis? Sometimes, it's hard for the company to deal with the media. If the case is 100 % black propaganda (such as libels or slanders) from others, is not too hard to gather all the fact for the press. But, ... 11   3 تعليقات Commander's Intent My son started a new position this week. The first thing covered in orientation by the management team were the Mission, Vision, and Values (MVV) of the organization. One might think that this is a fa... 10   7 تعليقات Crisisology as a Discipline I am seeking information regarding activity in the area of crisisology in Europe. Can someone bring me up-to-date as to what is being practiced and published there? There isn't much of anything going ... 10   7 تعليقات How Often Should Contingency Planning be Performed? Frequency Does shortening the frequency of contingency planning to say 2 to 4 weeks help in doing a better strategic planning job? To enable this, using the feedback received from the first iteration in the se... 8   3 تعليقات The Pressure of IT on Leaders and Managers Recently, some people have shown interest in complicated versus complexity. There are a few differences in the descriptions of the two concepts, but those are few and do not take away from the fact th... 8   9 تعليقات Why Did Nobody Prepare for This Crisis? The article above explains that it's important to prepare contingency plans in advance, before an actual crisis occurs. Isn't it remarkable that neither governments, nor financial regulators, nor fin... 8   23 تعليقات Coronavirus disease (COVID-19): What Can You Do? By coughing and sneezing, a person transmits the virus through his nose, throat or lungs. The virus gets into the air through small droplets. If other people inhale these droplets or transfer them via... 6   4 تعليقات How to Develop an Exercise Program for the Emergency Plan? To avoid loss of lives during an accident, it is good practice to exercise the emergency response plan. My question is: how to develop such an exercise plan? Who can provide a brake down events list ... 6   3 تعليقات Measures by Companies Against the Covid-19 / Corona Virus It affects almost everyone in the world � the Corona Virus also known as Covid-19. It has put countries in lockdown, forced businesses to close or work on minimal staff, cancelled gatherings and put t... 6   6 تعليقات The Vulnerable Leadership Style for a Prolonged Crisis Like Covid-19? In complex, uncertain, circumstances like in the current situation, the vulnerable leader (fully truthful, admits and apologizes for mistakes, asks for help, works on personal defects, is participator... 5   10 تعليقات Steps in Case of a Product Quality Crisis What are the possible strategies one should take to overcome a crisis regarding the quality of your products (especially in the food sector)?... 5   1 تعليقات Combine Contingency Planning with SWOT Analysis There is a strong case for all companies / organizations to regularly do a serious SWOT analysis - all 4 boxes and combine that with Contingency Planning. There is the possibility that a sudden Weakn... 5   1 تعليقات International Association of Emergency Managers For those professionals engaged in crisis and emergency management I would recommend you look at iaem.com The International Association of Emergency Managers (IAEM) now has 7 global councils and over... 5   Understanding Scenarios and Consequences in Contingency Planning A failure in most "contingency planning" is that it's analytical rather than strategic in nature. In complexity and systems thinking, an important attribute is to understand consequences. Managing co... 4   1 تعليقات Preparing Execution of Contingency Plan Contingency Planning is very important. Before actually executing the contingency plan, certain critical actions have to be taken such as: 1. Quickly gather, analyze and interpret factual data and in... 4   2 تعليقات Crisis Management Software Hi members, I am looking for a crisis management software package with a mobile facility, should anyone have any experience in the same just please communicate it back. Regards.... 3   2 تعليقات The Conflict Management Life Cycle The company is exposed during its activities to a set of conflicts with its stakeholders, and it is necessary for the company to manage any conflict arising according to its interests. Therefore, publ... 3   1 تعليقات Disaster Management How to Manage in Case of a Disaster? Bonjour, I am looking for a guide on what executive managers should do in case a disaster hits their company. What are the dos and don'ts? Thank you.... 2   4 تعليقات ابدأ موضوعًا جديدًا حول إدارة الأزمات - التخطيط للطوارئ

أفضل الممارسات مواضيع المناقشة الأعلى تصنيفا حول إدارة الأزمات - التخطيط للطوارئ. ستجد هنا أهم الأفكار والاقتراحات العملية. 🥇 الفرق بين ادارة الازمات والادارة كثير منا مايخلط مابين كلا المفهومين .. وهذا خطأ.. فادارة الازمات او ادارة الازمة يرجع الى انها الوسيلة التى بها ... 5   4 تعليقات 🥈 Win the Race to Disclosure In a short article about crisis management in the media William Essex also stresses how important it is to win the race to disclosure. And he also gives some rules: 1. Be first to issue information o... 29   🥉 Crisis Leadership Publilius Syrus already wrote in the 1st century BC: "Anyone can hold the helm when the sea is calm". This crisis management axiom is so important to leadership and management that we have it on the m... 28   19 تعليقات What Managerial Competencies are Required to Tackle an Organizational Crisis? In normal circumstances, various competencies are needed for top management to be successful. Besides (!) these regular competencies, certain specific skills and knowledge are crucial to recover from ... 20   8 تعليقات The Spokesperson of your Crisis Management Team The spokesperson plays a major role in the time of crisis; they are the face of the organization and represent it as a whole in front of any/every third party. This person should have a role of signif... 18   12 تعليقات Common Errors Leaders Make during Crises Hirsch (2014) did research on crisis management and examined the most common errors top managers make in times of crisis. He found an interesting pattern of problematic behaviors among senior leaders... 18   33 تعليقات Why Contingency Planning? Importance and Benefits Simpkins (2009) argues that Contingency Planning (CP) is probably the most important topic of an organization�s overall strategic plan. The importance of preparing for any contingencies must not be un... 15   20 تعليقات

نصائح خبير رؤى متقدمة حول Crisis Management (Contingency Planning) (الإنجليزية). ستجد هنا نصائح مهنية من قبل خبراء. How to Develop a Crisis Communication Plan? Crisis Management In order to develop a successful communication plan during a crisis, following steps should be followed: 1. Identify th... Top-10 Mistakes in A Crisis Crisis Management, Education Robert D. Ramsey in Supervision (Oct2004, Vol. 65, Issue 10) gives the following list of things not to do in a cr... Multiple crisis Preparing for domino effects Remember and realize early on that one crisis can lead to another, and multiple crisis can occur at the same time. Consi... Potential Types of Threats Checklist of Types - Financial (major decline in stock price, market crash, major decline in earnings) - Workforce (labour strike, labour ... Use Belbin for your Crisis team Building a Contingency Team In order to build an effective contingency team, members need to be intelligently chosen. You need members with the foll... Pitfalls of Traditional Risk Analysis Risk Management, Crisis Management In their 2000 book "Managing Crises Before they happens" Mitroff and Anagnos explain their critics on traditional risks... Early Crisis Signals The earlier the better... People frequently wonder how a crisis can occur unexpectedly in a company and if top managers, aware of what is happenin... Early Warning Signals Timely Alert System A useful exercise is to think of what events can be considered early warning signals for certain problems to arise. You ... Preparing your Executive Team for Crisis Contingency Plans & Manuals Note that crises often happen in different ways than what you imagened and planned for... That's why preparing and edu... Financial Indicators Check-list Financial Crisis Signals for a Company Due to the global economic crisis affecting companies of all industries and regions, there is a lot of interest in crisi... Why Society is More Risky than Before Understanding New Risk Categories, Risk Management In his 1992 book "Risk Society: Towards a New Modernity�, Ulrich Beck describes new risk scenarios that companies have t... Moral Intensity: When Will a Decision Be Seen as Unethical? Risk Management, Business Ethics, Ethical Decision-making, Crisis Management, Corporate Responsibility The financial crisis of 2008 has been partly the result of managers and executives taking excessive risks. That's why Fe... Align Your Risk Management Strategy with Investors' View on Risk Strategic Risk Management, Transparant Risk Management Risk is an essential part of any investment. Modern organizations are giving more attention to their risk profile to be... Consumer Psychology in a Downturn Re-shape Your Marketing Traditional ways that companies used to segment their customers are lifestyle, demographics, etc... These are absolutely... Marketing Strategies in a Downturn Leveraging Crisis How marketers respond to the new consumer psychology of the current downturn? 1) For companies with a relatively strong ...

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روابط لمزيد من البحث القفز تلقائيًا إلى مصادر مفيدة أخرى بخصوص إدارة الأزمات - التخطيط للطوارئ. أخبار فيديو عروض   الكتب أكاديمي ويكيبيديا

قارن مع إدارة الأزمات: Strategic Risk Management Slywotzky ادارة المخاطر الاستراتيجيّة لسلووتزكي   |  Root Cause Analysis تحليل السبب الجذرى   |  Force Field Analysis تحليل مجال القوى   |  Brainstorming  استحثاث الافكار - التفاكر - عصف الذهن   |  Theory of Constraints نظرية القيود   |  Scenario Planning تخطيط السيناريو   |  Game Theory نظرية اللعبة   |  Real Options البدائل الحقيقية   |  Stakeholder Analysis اصحاب المصالح   |  Stakeholder Mapping مخطط اصحاب المصالح

العودة لقائمة الادارة: التغير و التنظيم  |  الاتصال و المهارات  |  اتخاذ القرار و التقييم  |  الموارد البشرية  |  القيادة  |  التسويق والمبيعات  |   الاستراتيجية والابتكار

العديد من مناهج و نماذج و نظريات فى الادارة