إدارة الأزمات

مركز المعرفة

.بوضوح ، تأمل أيّ مؤسسة بالا تواجه حالات تسبّب معرقلة مؤكدة للعمل وبالتالى تحثّ على التغطية الاعلامية الواسعة - أزمة .لان الراى العام الناتج من التغطية الاعلامية يؤثر بصفة عامة على عمليات التشغيل بالشركة وقد يكون له تاثير سلبيّ فى نواحيها الماليّة ، السياسيّة ، القانونية والتعاملات الحكوميّة قد يخشي من تدمير القيمة الجوهريّة ، خصوصا عندما لا تعالج الأزمة جيّدا بإلادراك من الاعلام او الرأي العام وتتعامل ادارة علاج الأزمة بالإستجابة الصحيحة اللازمة للهياكل البيروقراطية والخاصة.

بعض المساعدات العامة ولمحات حول ادارة الأزمة

1. قم بالاعدّاد و مقدّما بخطط بديلة من خلال فريق ادارة الأزمة وأعضاء يمكنها تشكّيل ملاحظات صغيرة ، حول بدائل متنوعة من الازمات

2. قم بالاعلان وفورا بوضوح داخليّا أنّ الأشخاص الوحيدة المتحدثة حول الأزمة إلى العالم الخارجيّ هم أعضاء فريق الأزمة

3. تحرّك سريعا حيث ان الساعات الأولى عقب اول استراحة من الأزمة مهمّة جدّا ، لأنّ الاعلام غالبا سيبني على معلومة الساعات الأولى

4. استعن بمستشاري الأزمة الادارين لان نصيحة مستشارى بى ار مهمّة ، واستخدم إختصاصيات الخبرة بمظهر الشركة

5. اعطى معلومة دقيقة وصحيحة تذكر أنّ محاولة استغلال المعلومة قد تعطى نتائج عكسيّة بجدّيّة اذا اكتشف ذلك ، وأيضا نتائج داخليّا

6. عند تنفيذ الافعال ، لا تاخذ فحسب بالخسائر قصيرة المدى ، بلّ ركّز أيضا على التأثيرات طويلة الأجل.

المديرين في كلّ مستويات التنظيم لديهم القدرة على ادارة الأزمات وغالبا ما تكون يوميّة وتختبر مهاراتهم حقّا عندما تصبح لديهم أدارة أزمات هامّة وبها إحتمالية التاثير السلبى على قيمة خلق التنظيم والدخل ، مصادر الدخل ،مصاريف التشغيل ، سعر السهم ، الوضع التنافسى والعمل الجاري. قارن: القيادة الساحرة.
أكثر الأزمات فعّالية تحدث عندما تصبح ادارة الأزمات ممكنة الاكتشاف والمعالجة سريعا - قبل أن تطال يد التاثير على التنظيم . في مثل هذه الحالة لا يتم جذب إنتباه اصحاب المصالح الأساسيّة للتنظيم أو العامة عن طريق التغطية الاخبارية.

خطة حب العمل بإستمرار

وفي الحالة التى تكون الأزمة قد اثيرت ، أو سيتحتّم اصطدام التنظيم بالأزمة اصحاب المصالح الأساسيّة ، فخطة العمل الإستمرار مفيدة كى تقلّل التمزيق والإتلاف. تطوّير مثل هذه الخطة يمكن عرضها كمهمة ، ولكن في الحقيقة من خلال حس عام وثيق. وهو يتضمّن تحديد هذه الأعمال والعمليات الحرجة إلى العمل ، بعد ذلك يصمّم العمليّات والاتصالات أن يعالج مع الإخفاق الممكنة من احدهم او اكثر  وكيف سيتجاوب اصحاب المصالح الأساسيّة عندما يجدهم . العنصر الهامّ والذى يظهر أحيانا هو اختبار خطة إستمرار العمل .
ستكون خطة إستمرار العمل بافضل موقع ليقلّل تأثير العمل والإتلاف الماليّ. والاكثر من هذا ، قد تجد المديرين ان جدوى تطوير هذه العملية لها فائدة غير مباشرة. كما ان تنظيماتهم حسّاسة أكثر لحالات الأزمة الممكنة التى تعطّل العمل وتؤثر على الأرباح وحالات النموّ الإجماليّة. كنتيجة الى استجابة المديرين بسرعة أكثر وبشكل فعّال لتوجيهم باتّجاه آخر.

كتاب: Laurence Barton - Crisis in Organizations II

كتاب: Steven Fink - Crisis Management: Planning for the Inevitable

مناقشات إدارة الأزمات - التخطيط للطوارئ المنتدى. ابدأ موضوعًا جديدًا شارك بمعرفتك أو اطرح سؤالاً   🔥 جديد ادارة الازمات الموضوع مهم وخطير ومطلوب القاء الكثير من الضوء لمواجهة أزمة التغي... 8   2 تعليقات الأزمات الأمنية ما هي أخر الأصدارات عن الأزمات وكيفية التنسيق بين الجهات المعنية �... 6   ما هو دور الاعلام خلال الازمات الازمة العراقية ازمة سياسية... 6   1 تعليقات إدارة الازمات في الشركات الصناعية دور الإعلام في إدارت الازمات في الشركات الصناعية... 5   ادارة الازمة المالية اريد موضوع عن كيفية ادارة الازمات المالية وفق ظروف العراق الحالي... 3   The Spokesperson of your Crisis Management Team The spokesperson plays a major role in the time of crisis; they are the face of the organization and represent it as a w... 15   12 تعليقات How to Deal with Crises Situations in an Organisation What are the right steps to be taken in dealing with crises in an organisation in order to prevent it from escalating be... 14   2 تعليقات Statistics on Business Continuity Here are some facts that show the importance of Crisis Management / Business Continuity Planning. There were 930 co... 13   1 تعليقات Execution in Crisis Management It is not only to forecast/ plan for the contigencies but also the execution in case of actual crisis. There have been s... 12   1 تعليقات How to deal with the Media in a Crisis? Sometimes, it's hard for the company to deal with the media. If the case is 100 % black propaganda (such as libels or sl... 11   3 تعليقات Commander's Intent My son started a new position this week. The first thing covered in orientation by the management team were the Mission,... 10   7 تعليقات Crisisology as a Discipline I am seeking information regarding activity in the area of crisisology in Europe. Can someone bring me up-to-date as to ... 10   7 تعليقات The Pressure of IT on Leaders and Managers Recently, some people have shown interest in complicated versus complexity. There are a few differences in the descripti... 8   9 تعليقات How Often Should Contingency Planning be Performed? Frequency Does shortening the frequency of contingency planning to say 2 to 4 weeks help in doing a better strategic planning job?... 8   3 تعليقات Why Did Nobody Prepare for This Crisis? The article above explains that it's important to prepare contingency plans in advance, before an actual crisis occurs.<... 8   23 تعليقات How to Develop an Exercise Program for the Emergency Plan? To avoid loss of lives during an accident, it is good practice to exercise the emergency response plan. My question... 6   3 تعليقات Measures by Companies Against the Covid-19 / Corona Virus It affects almost everyone in the world � the Corona Virus also known as Covid-19. It has put countries in lockdown, for... 6   6 تعليقات Coronavirus disease (COVID-19): What Can You Do? By coughing and sneezing, a person transmits the virus through his nose, throat or lungs. The virus gets into the air th... 6   4 تعليقات Steps in Case of a Product Quality Crisis What are the possible strategies one should take to overcome a crisis regarding the quality of your products (especially... 5   1 تعليقات Crisis Management After Action Reviews Types In a world that is constantly moving on from one crisis to another, organizations should assess their responses to said ... 5   International Association of Emergency Managers For those professionals engaged in crisis and emergency management I would recommend you look at iaem.com The Inter... 5   The Vulnerable Leadership Style for a Prolonged Crisis Like Covid-19? In complex, uncertain, circumstances like in the current situation, the vulnerable leader (fully truthful, admits and ap... 5   10 تعليقات Combine Contingency Planning with SWOT Analysis There is a strong case for all companies / organizations to regularly do a serious SWOT analysis - all 4 boxes and combi... 5   1 تعليقات Preparing Execution of Contingency Plan Contingency Planning is very important. Before actually executing the contingency plan, certain critical actions have to... 4   2 تعليقات Understanding Scenarios and Consequences in Contingency Planning A failure in most "contingency planning" is that it's analytical rather than strategic in nature. In complexity and syst... 4   1 تعليقات The Conflict Management Life Cycle The company is exposed during its activities to a set of conflicts with its stakeholders, and it is necessary for the co... 4   1 تعليقات Crisis Management Software Hi members, I am looking for a crisis management software package with a mobile facility, should anyone have any experie... 3   2 تعليقات Disaster Management How to Manage in Case of a Disaster? Bonjour, I am looking for a guide on what executive managers should do in case a di... 2   2 تعليقات

أفضل الممارسات مواضيع المناقشة الأعلى تصنيفا حول إدارة الأزمات - التخطيط للطوارئ. ستجد هنا أهم الأفكار والاقتراحات العملية. الفرق بين ادارة الازمات والادارة كثير منا مايخلط مابين كلا المفهومين .. وهذا خطأ.. فادارة الازمات او ... 5   4 تعليقات Types of Crises: Sudden / Smoldering In a recent paper, Erika Hayes James and Lynn Perry Wooten distinguish between: 1. SUDDEN CRISES (Natural disasters... 42   3 تعليقات Win the Race to Disclosure In a short article about crisis management in the media William Essex also stresses how important it is to win the race ... 32   Crisis Leadership Publilius Syrus already wrote in the 1st century BC: "Anyone can hold the helm when the sea is calm". This crisis manage... 28   19 تعليقات What Managerial Competencies are Required to Tackle an Organizational Crisis? In normal circumstances, various competencies are needed for top management to be successful. Besides (!) these regular ... 20   8 تعليقات Common Errors Leaders Make during Crises Hirsch (2014) did research on crisis management and examined the most common errors top managers make in times of crisi... 18   33 تعليقات Why Contingency Planning? Importance and Benefits Simpkins (2009) argues that Contingency Planning (CP) is probably the most important topic of an organization�s overall ... 15   20 تعليقات

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روابط لمزيد من البحث القفز تلقائيًا إلى مصادر مفيدة أخرى بخصوص إدارة الأزمات - التخطيط للطوارئ. أخبار فيديو عروض الكتب أكاديمي ويكيبيديا

قارن مع إدارة الأزمات: Strategic Risk Management Slywotzky ادارة المخاطر الاستراتيجيّة لسلووتزكي   |  Root Cause Analysis تحليل السبب الجذرى   |  Force Field Analysis تحليل مجال القوى   |  Brainstorming  استحثاث الافكار - التفاكر - عصف الذهن   |  Theory of Constraints نظرية القيود   |  Scenario Planning تخطيط السيناريو   |  Game Theory نظرية اللعبة   |  Real Options البدائل الحقيقية   |  Stakeholder Analysis اصحاب المصالح   |  Stakeholder Mapping مخطط اصحاب المصالح

العودة لقائمة الادارة: التغير و التنظيم  |  الاتصال و المهارات  |  اتخاذ القرار و التقييم  |  الموارد البشرية  |  القيادة  |  التسويق والمبيعات  |   الاستراتيجية والابتكار

العديد من مناهج و نماذج و نظريات فى الادارة