Der Unternehmensreputations-Quotient von Harris-Fornbrun ist ein komplettes Meßverfahren der Unternehmensreputation, das spezifisch geschaffen wurde, um die Meinungen irgendeiner unternehmerischen Stakeholder Gruppe wie Verbraucher, Investoren, Angestellte oder Hauptbeeinflusser einzufangen. Das Instrument ermöglicht Forschung auf den treibenden Faktoren der Reputation einer Firma und erlaubt Reputationen innerhalb und über Industrien hinweg zu vergleichen.
Sechs treibenden Faktoren des Unternehmensreputations-Quotient
Dieses Geschäftsreputations-Modell hat die folgenden 6 treibenden Faktoren der Unternehmensreputation mit folgenden 20 Attributen:
Emotionaler Anklang
- gutes Gefühl über die Firma
- die Firma bewundern und respektieren
- der Firma vertrauen
Produkte und Dienstleistungen
- Firma glaubt an seine Produkte und Dienstleistungen
- Firma bietet Qualitätsprodukte und -dienstleistungen an
- entwickelt erfinderische Produkte und Dienstleistungen
- biete Produkte und Dienstleistungen zu einem guten Wert an
Vision und Führung
- hat ausgezeichnete Führung
- hat eine klare Vision für die Zukunft
- erkennt und nutzt Marktgelegenheiten
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Arbeitsplatzumgebung
- ist gut gemanaged
- scheint eine gute Firma zum Arbeiten zu sein
- scheint gute Angestellte zu haben
Finanzielle Performance
- Geschichte der Profitabilität
- scheint eine Investition mit niedrigem Risiko zu sein
- gute Aussichten für zukünftiges Wachstum
- neigt dazu, ihre Konkurrenten an Leistung zu übertreffen
Sozialverantwortlichkeit
- unterstützt gute Sachen
- umweltmäßig verantwortlich
- behandelt Leute gut
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Gelegentliche Überprüfungen durchführend, ergeben diese Kriterien zusammengefasst Listen der hochwertigsten und/oder einsehbarsten Firmen.
Buch: Charles J. Fombrun, Cees Van Riel - Fame and Fortune: How Companies Build Reputations
Buch: Gary Davies, Rosa Chun - Corporate Reputation and Competitiveness
Buch: Kevin T. Jackson - Building Reputational Capital
Unternehmensreputations-Management Fachgruppe.

Fachgruppe (3 Mitglieder)
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Forumsdiskussionen über Unternehmensreputations-Management. Unten können Sie eine Frage zu diesem Thema stellen, Ihre Erfahrungen teilen, eine neue Entwicklung melden oder etwas erklären.
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Corporate Identity MIx
Related to the Corporate Reputation is the the Corporate Identity Mix by Birkigt and Stadler (1986). Their model defines Corporate Identity as the Personality of the corporation. This Personality is ...
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Corporate Reputation Quotient is Vital
CRQ is vital as it measures resonance between corporate culture and stakeholder expectations, it needs to meet and exceed the expectations. This CRQ is reflected in the corporate image thus should be ...
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Results More Important Than Reputation
I think that the result of a company is even more important than its reputation. After all what's the truth about most reputations? What really matters are the size of the firm and in which industry t...
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Reputation Driver: Vision & Leadership
Amongst these 6 drivers of corporate reputation, vision & leadership is very important, because the reputation of a leader in the market decides the reputation of an organisation. The CEO should have ...
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CEO Profile and Corporate Repuation
Ideally, should the profile of the Chief Executive Officer (CEO) of a firm match the main characteristics of the corporate brand or reputation? Does it matter if the firm we are dealing with is small ...
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Strategically Managing Perceptions for Improved Corporate Reputation Reputation Management Activities, Strategic Reputation Management, Reputation Perceptions Concise presentation that provides an interesting framework for reputation management. It particularly focuses on 4 key ...
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