Business Process Modeling[业务流程建模]
Business Process Simulation[商业流程仿真]

知识中心

什么是业务建模（Business Modeling）？

找出正确的变革和改进领域，对组织的全面成功至关重要。 然而，在业务流程改进的变革过程中，如果对变革影响没有一个清晰认识，则非常危险。 所以，需要有一项工具帮助管理人员真正理解企业的业务流程，把握任何一处细微的流程变革对全局的影响。

业务建模法就是一项模拟业务流程的技术， 它依据一系列的业务活动、协作行为，提供了表达业务流程和战略的方法，从而帮助企业管理人员更好地理解企业的业务流程以及流程中的参与者。 业务模型的作用在于它能够帮助记录完整的流程信息，理解和交流复杂的流程信息。 通过从不同角度对业务流程进行记录，业务模型能够帮助管理人员充分认识他们所处的环境。
 

仿真软件（Simulation Software）

借助仿真软，管理人员能够对业务流程产生更为深刻的认识。 这种软件通过图表来显示完整的工作流程， 据此，管理人员能够很容易识别问题，给出改善建议。 一旦问题被找到，软件还能够根据用户需要，重新调整各项参数。 然后，再次运行软件就能立刻观测到改动后的变化结果。 通过这种方法，企业可以在计算机环境下模拟业务流程变革，而无须在真实环境里冒险，从而避免不必要的损失。
 

业务建模运筹学

业务仿真是从20世纪50年代的运筹学（Operations Research）发展而来的。 由于计算机的功能越来越强大、价格越来越便宜，以及各种应用软件更加用户友好，现在，业务建模技术甚至能够帮助没有技术背景的管理人员进行决策制定、方案选择。

业务建模技术广泛应用的另一个促进因素是企业的快速变革步伐。 对于现代企业来说，几乎没有时间在现实中测试新品、修正错误，错误一旦发生，代价常常是巨大的。

业务建模和仿真的典型应用

• 财务规划（Financial Planning）：量化商业决策在资产负债表和损益表上反映出来的变化。
• 风险管理（Risk Management）：测定和管理利润和风险，实现两者平衡。
• 预测（Forecasting）：分析、运用历史数据预测未来情境和趋势。
• 业务流程建模（Business Process Modeling）：测绘流程、任务、步骤，并根据需要，以各种可视化形式展示测绘结果。

参考书： Manuel Laguna， Johan Marklund - Business Process Modeling， Simulation， and Design

参考书： Bernard P. Zeigler - Theory of Modeling and Simulation

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最佳实践 关于建模和仿真的最高评价的讨论主题。在这里你会找到最有价值的思路和切实可行的建议。 Types of Business Processes - Classifications Henk Kleijn and Fred Rorink in their book 'Change Management' distinguish between 5 different kinds of business processe (...) 46   45条评论 Mission Statement, Modeling and Simulation: a Synergy STRATEGY literally relates to the mode by which an organization intends to reach its goal or objective. In a way, there (...) 25   2条评论 Introduction to Business Process Analysis Is there anyone who can suggest me some good tutorials, tips & tricks for making experience on Business Process Analysis (...) 7   9条评论 People Should Be in the Center of Business Processes Business processes are important in the development of an enterprise. But people should be the center of it. For pr (...) 7   6条评论 How to Implement a Business Process Once it has been Designed? Once a business process has been modeled, what are then the approximate steps to implement (and review the process in th (...) 7   7条评论 What is the Value of Categorizing Business Processes? Just wondering: what value does categorizing business processes brings to the BPI/BPM effort? How does the enterprise be (...) 5   5条评论

专家提示 关于Business Process Modeling and Simulation（英语）的高级见解。在这里，您将找到专家的专业建议。 Business Processes by Goal BPM Categories, BPM Types, BPM Classification The main goals of Business Process Modeling can be classified into three different categories: 1. Descriptive: - Trace (...) Business Processes by Focus Area BPM Categories, BPM Types, BPM Classification Depending on their focus, we can distinguish 4 types of business processes: - Integration intensive: Strong focus on au (...) Business Processes by the Way they Develop BPM Categories, BPM Types, BPM Classification Considering the way that processes may develop, we can differentiate them into the following 2 types of processes: A. D (...) Process Analysis and Diagnosis Techniques and Tools Business Process Modeling Process Analysis and Process Diagnosis can be considered as one single concept, although some differences have been unde (...) Using Appreciative Inquiry to Improve Business Processes Alternate Approach Organizations focusing on developing their processes may use the appreciative process to improve them. They can apply (...) The Process Vision Process Approaches, Organizational Development, Organizational Change A business process is a set of interrelated activities targeted at a defined and measurable result that adds value to th (...) Diagrams and Models to Represent Business Processes Business Process Representation Models representing business processes allow the management to dig in a process and recognize its critical aspects, such (...)

信息来源 有关建模和仿真的各种信息来源。在这里，您将找到Powerpoint，视频，新闻等可用于您自己的讲座和讲习班。 Business Process Management and Improvement: Six Sigma, BPR and (R)Evolutionary Change Process Management, process Improvement, Business Process Reengineering, BPR, Six Sigma Presentation about process management, particularly process modeling simulation and design. The presentation focuses on (...) Introduction to Simulation: Definition, Terminology and Process Steps Simulation, Complex Systems Presentation about Simulation that includes the following sections: 1. Definition of Simulation 2. Applications of Sim (...) Interview Hammer: Why Business Process Redesign? Introduction. The Case / Main Reasons for BPR The Business Process Reengineering method (BPR) is described by Hammer and Champy as the fundamental reconsideration and (...)

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比较： Game Theory[博奕论]  |  Strategy Dynamics[战略动力学]  |  Operations Research[运筹学]  |  Enterprise Architecture[企业架构]  |  Value Stream Mapping[价值流程图]

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